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Billings Analyst

Billings Analyst

Job ID 
Finance & Accounting
# of Openings 
Job Locations 
Posted Date 

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The Billings Analyst is responsible for many aspects of the billing process such as assisting with invoicing, creating customer accounts, processing credits, and reconciliations.  The Billings Analyst also serves as a main point of contact for internal and external customers on billing related inquiries. This position is responsible for researching and correcting problems that occur within the billing process and advising the appropriate parties of concerns and solutions. The Billings Analyst creates & updates contracts in the financial system for billing purposes. 



  • Performs various billing duties in conjunction with other members of the Finance team, such as entering invoices, creating new customer accounts in the system, and processing credits  
  • Plays a key role in the daily & month end billing processes through a variety of billing & reporting activities 
  • Manages external billing related inquiries and customer escalations daily, while serving as an internal resource for customer invoicing and contract questions; acting as a liaison between internal and external customers 
  • Utilizes technical and analytical skills to serve internal & external customers with inquiries regarding transaction activity and other technical billing requests, providing support cross-functionally within the organization  
  • Processes monthly cancellations & deactivations for customer contract changes 
  • Prepares and analyzes billing and revenue reports, as well as reports on monthly credits, cancellations, deactivations and reconciliations 
  • Takes initiative on process improvement, driving for efficiencies in processes & reporting 
  • Provides support to the Collections team by assisting with customer communications as needed 
  • Supports Auditor needs as requested by Director of Financial Reporting 



  • 4-year degree in Business, Accounting or Finance emphasis preferred, or combination of equivalent education and experience 
  • 1-3 years billing or related experience, with strong knowledge of billing and financial concepts 
  • Strong knowledge of Microsoft Office (Word, Excel and Outlook), Power Point preferred 
  • Ability to work independently and as part of a team, taking initiative and setting priorities 
  • Aptitude to understand and work effectively with technical data and processes 
  • Excellent organizational and problem solving skills, as well as strong attention to detail 
  • Strong analytical skills required 
  • Capable of working on multiple tasks efficiently 
  •  Ability to maintain confidential information 
  •  Excellent oral, written and interpersonal communication skills 
  •  High energy, motivated team player with the flexibility to work effectively in a dynamic, demanding, fast-paced environment 
  •  Able to work extended hours to meet goals for month end, quarter end and year end