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After 92 consecutive quarters of growth, SPS Commerce is just getting started! To support our continued expansion as a company and the evolution of our product, we have an opening for a Technical Product Owner. This person will be a single-threaded leader working in direct partnership with a Manager of Technical Product Management and embedded within a software engineer delivery team(s). You will drive a cohesive roadmap and execution within one of SPS' Platform Services aligned to our Strategic Plan.
This role is based out of our Minnepolis office in a hybrid work environment, providing flexibility with remote work and in-person collaboration.
Does this sound like you?
- You are known for your ability to communicate effectively with stakeholders, including executives, customers, and the development team.
- You’re able to balance technical requirements with user needs, ensuring that the product is easy to use and delivers value to the user.
- You can inspire and motivate the development team, foster a collaborative culture, and provide clear direction and guidance.
- Your systems thinking mindset helps you understand the impact of decisions on different parts of applications.
Why SPS?
We solve retail supply chain problems by cutting through inefficiency with innovation and automation. At SPS we empower retailers, suppliers, distributors, grocers, and logistics partners to work better together with our people, our process, and our tech products. We have the world’s largest retail network, and we don’t just lead the industry, we are the industry.
At SPS, we believe every employee makes a difference. We ensure employees have the tools, resources, and training to explore new ideas and execute them. Our success comes from playing as a team and always playing to win. Careers don’t just grow here, they’re made here.
What is the day-to-day like?
The role will work closely with peers to articulate priorities and manage delivery trade-offs. As a technical resource, a TPO understands customer needs and product requirements, simplifies technical user stories and epics, and acts as a technical advisor to the product manager, product owner, development team, organizational stakeholders, and leaders. The role will collaborate and communicate daily with the software engineering and user experience (UX) teams to oversee and approve product designs, enhancements, and quality.
- Partner with technical product managers, product manager(s), builders, and software engineers to understand the market and the customers you are serving to convey that vision to engineering and other stakeholders.
- Collaborate with Solution Architects and Principals to create and manage architecture/service roadmap, ensuring complete visibility for both business and technical items.
- Work with large-scale technical products or products with many pending architectural changes
- Maintain product roadmap in partnership with the Development Manager and Domain Technical Lead to provide consistent, clear, and realistic updates to all stakeholders.
- Create user stories and acceptance criteria to provide clarity for software engineers.
- Achieve and communicate key results as committed to in the road map.
- Respond to questions from developers and clarify requirements related to the voice of the customer (VOC) and business requirements.
- Participate in scrum ceremonies including stand-ups, sprint planning, retrospectives, grooming, and release planning.
- Drive resolution of cross-team dependencies
What experience and skills do you need?
- Bachelor’s degree and a minimum of 3 years of related experience or 6 years of experience without a degree.
- Experience working in an agile development environment.
- Strong communication skills that allow you to speak directly to your stakeholders using their language and mental models.
What experience is preferred?
- 2 years’ experience in software development
- Scaled Agile Framework (SAFe)
SPS Commerce offers a comprehensive package of benefits including health, dental, vision, disability, and life insurance, paid time-off, 401(k), health and flexible spending accounts, stock purchase plan and more.
** EOE including disability / veteran **
Ignite your career with a thrilling project management adventure at SPS Commerce!
Join our vibrant Enterprise team, as a Project Manager or Senior Project Manager. We offer more than a job; we present an opportunity for high-caliber Project Managers to thrive in an environment that values innovation, customer success, and a whole lot of fun! If you're ready to shape the future of our project management team, scale for growth, and make your mark on challenging the status quo, apply now and be part of a rewarding journey!
This is a hybrid role based out of our MN office.
Why Join Us?
- Global Impact: As a Project Manager within our Enterprise team, you'll collaborate with prestigious, worldwide corporations on cutting-edge EDI solutions. With a focus on larger and more sophisticated clients, your role is crucial in delivering first-class customer service.
- Customer-Centric Role: You will be a pivotal customer-facing resource, managing a portfolio of client projects, each presenting unique challenges and opportunities. Engage with clients daily, addressing questions, resolving issues, and ensuring optimal solutions to meet their business needs.
- Cross-Functional Collaboration: Join the ultimate party of cross-functional collaboration! Dance through workflows, sync beats with teams within the customer's organization and across SPS Commerce. Your moves will ensure the flawless execution of retention initiatives, leaving everyone cheering for an encore.
Day-to-Day
The Project Manager or Senior Project Manager will create and maintain project work schedules, monitoring workflow requirements to meet timelines and quality expectations. As a PM, you’ll craft project plans that will set the stage for success and translate customer requirements into deliverables. In addition, you’ll manage day-to-day project tasks, ensuring the seamless execution of retention initiatives.
- Prioritize needs, effectively allocate resources, and complete tasks with precision and excellence.
- Coordinate delivery aspects of the implementation project to ensure deliverables are completed on time while managing project risks and issues
- Define and communicate expectations for productivity and quality measurements by maintaining consistent processes across the team and organization
- Demonstrate the ability to apply technical, professional, or product expertise to real work situations
- Complete post-project analysis and drive positive project outcomes, team results and effective change management
Education and Experience
For this opening we have role flexibility as the priority is the best fit for the team and will consider either a Project Manager or Senior Project Manager.
Project Manager
- Bachelor’s Degree or equivalent experience
- Minimum 2 years of project management experience
- Strong problem solving & analytic ability
- Quality-focused; detail-oriented; ability to prioritize and multitask
- Proven ability to handle multiple projects
- Excellent organizational skills and written/oral communication skills
Senior Project Manager
- Bachelor’s degree or equivalent experience
- Minimum 5 years of project management experience
- Drive efficiencies and process improvements
- Demonstrated understanding of processes and/or services to contribute to issue identification and idea generation/evaluation
- Demonstrated ability to lead teams and achieve goals without direct authority over personnel
Why Work at SPS?
We solve retail supply chain problems by cutting through inefficiency with innovation and automation. At SPS we empower retailers, suppliers, distributors, grocers, and logistics partners to work better together with our people, our process, and our tech products. We have the world’s largest retail network, and we don’t just lead the industry, we are the industry.
At SPS, we believe every employee makes a difference. We ensure employees have the tools, resources, and training to explore new ideas and execute them. Our success comes from playing as a team and always playing to win.
Career don’t just grow here, they’re made here.
SPS Commerce offers a comprehensive package of benefits including health, dental, vision, disability, and life insurance, paid time-off, 401(k), health and flexible spending accounts, stock purchase plan and more.
EOE including disability/veteran
#LI-HYBRID
SPS Commerce is a leading supply chain management company that provides state of the art cloud-based solutions. Our company is growing, and we are looking for our next teammate to join us on this exciting journey! We are currently looking for an experienced Sr. Implementation Specialist (Sr. Consultant) who loves to get after it, is obsessed with customers and enjoys succeeding together to join our Enterprise Premier Customer Success team.
In this role you would be responsible for successfully managing the testing and implementation of our customer’s solution. Exceeding customer expectations is a top priority, which is accomplished by clearly understanding the clients’ business model, the partner resources and limitations, and the value added by the SPS components.
This role is based out of our Minnepolis office in a hybrid work environment, providing flexibility with remote work and in-person collaboration.
Does this sound like you?
- You have a passion for digging into business challenges
- You can articulate how software products/solutions help solve business challenges
- You enjoy working with teams, customers and SPS partners, on multiple projects
Why SPS?
We solve retail supply chain problems by cutting through inefficiency with innovation and automation. At SPS we empower retailers, suppliers, distributors, grocers and logistics partners to work better together with our people, our process and our tech products. We have the world’s largest retail network, and we don’t just lead the industry, we are the industry.
At SPS, we believe every employee makes a difference. We ensure employees have the tools, resources and training to explore new ideas and execute them. Our success comes from playing as a team and always playing to win. Careers don’t just grow here, they’re made here.
Day to Day
- Perform post-sale initial technical implementation of technology products.
- Execute installation, upgrades, testing, and system configuration as part of completing implementation project.
- Conduct complex work important to the organization.
- Work under minimal supervision with wide latitude for independent judgment.
- May consult with clients to analyze and verify operational needs, and to understand clients' business objectives and goals.
- Track progress of implementation project(s). Ensure deadlines are met and scheduling issues resolved.
- Keep customer and other stakeholders informed of project progress.
- Possess and maintain a high level of industry-specific business knowledge by remaining current with emerging products and technical updates.
Required Experience/ Skills
-
- A minimum of 5 years of related experience with a Bachelor’s degree or equivalent combination of education and experience; or 3 years and a Master’s degree.
- 3+ years of account management, relationship management, product management or related experience.
- Prior exposure to 3rd parties, consultants, VARs, and adapter or application providers desired
- Strong relationship building skills, especially over the phone.
- Demonstrated organization and prioritization skills. Ability to multi-task and handle multiple concurrent activities.
Preferred Experience
- Electronic Data Interchange (EDI) experience
- Supply chain related experience working with ERPs such as SAP, Oracle, Infor etc.
- Experience implementing and troubleshooting different connection types API, sFTP, AS2, VAN etc.
- Experience working with Suppliers and retailers
- Experience working with Carriers and 3PL’s
- Ability to learn quickly to utilize proprietary tools and software as part of day to day job function desirable
SPS Commerce offers a comprehensive package of benefits including health, dental, vision, disability and life insurance, paid time-off, 401(k), health and flexible spending accounts, stock purchase plan and more.
EOE including disability/ veteran
We are seeking a highly motivated and experienced individual to join our team as the Director of Customer Success Operations In this role, you will lead a team of dedicated professionals focused on expediting the payment process and enhancing customer satisfaction through Billing Support. You are responsible for setting the strategic vision, process improvements and ensuring operational efficiency.
Based in our office in downtown Minneapolis, our hybrid work model provides the best of both worlds. We #succeedtogether through occasional in person collaboration (3 times a week).
Does this sound like you?
- You excel in people development and creating a positive culture. You have a material depth of experience in team building, leading others, and forging new paths.
- You have been a guide and mentor through large changes, and you always start from a place of empathy during change management.
- You are no stranger to bringing new ideas to the table. You are well known for your critical thinking skills and your ability to see big picture, while catching all the details that make it work.
Why SPS?
We solve retail supply chain problems by cutting through inefficiency with innovation and automation. At SPS we empower retailers, suppliers, distributors, grocers and logistics partners to work better together with our people, our process and our tech products. We have the world’s largest retail network, and we don’t just lead the industry, we are the industry.
At SPS, we believe every employee makes a difference. We ensure employees have the tools, resources and training to explore new ideas and execute them. Our success comes from playing as a team and always playing to win. Careers don’t just grow here, they’re made here.
The Day-to-Day
This role will lead a team of customer centric focused payment recovery professionals. For the near term, this will include leading the team through a significant organizational change, evaluate and assess existing practices and seek out and implement process improvement ideas. This will include building on an existing base of team performance metrics to help push the evolution of this department. This is a position of relative high visibility with senior leadership across the organization.
- Inspire and motivate leaders to excel in their roles through empowerment, guidance, and strategic direction
- Lead teams by setting a vision, purpose and individual expectations and select, orient, train, coach, develop and inspire individuals to achieve established Bad Debt Expense goals
- Ensure a customer-centric focus, education, and behaviors are prioritized within the team. Embed this value into work processes, skills, practices, and culture. Measure quality and drive accountability to deliver exceptional customer experiences
- Act as a strategic thought partner/leader on issues and/or changes related to billing questions and payments to ensure that business partners are aware of impacts and risks to the receivable process for the changes being made
- Cultivate and maintain effective working relationships with department leaders and business partners, including Sales, Customer Success, and Technology, to create open channels of communication and partnership on customer escalations
- Lead forecasting and reporting of accounts receivable (e.g., bad debt expense, non-pay cancels, customer backlog)
- Drive process improvements and regularly communicate these improvements, potential risks, and impacts to senior management. Emphasize potential risk areas in our receivable processes and propose mitigation strategies
- Manage team initiatives related to internal controls, process improvements, while driving for efficiencies in processes, reporting opportunities, and data analysis related to receivables
- Serve as the customer escalation and resolution point for issues, disputes, and past due accounts; remove roadblocks for team to achieve results; approve negotiated payment schedules
- Take ownership and set strategy for partnerships with third-party collection agencies to ensure productive and mutually beneficial working relationships
- Use data to inform all aspects of our decision making, operating processes, and strategic direction
Minimum Requirements
- Bachelor’s degree (Business, Accounting, or Finance preferred), or combination of equivalent education and experience
- 12+ years of relevant experience (billing support, collections, customer service or related), with at least 5+ years in a formal people management role and leading leaders
- Ability to set a clear strategic direction aligned with the company's goals and objectives
- Strategic thinker with the ability to analyze complex problems and develop innovative solutions
- Proven ability to identify metrics and trends to drive efficiencies in processes
- Exceptional organizational skills and attention to detail with the ability to manage multiple concurrent responsibilities
- Excellent communication, leadership, and collaborative skills to work effectively with teams throughout the organization as well as external service providers
- Demonstrated track record of delivering results and achieving financial targets
- Demonstrated ability to analyze issues, determine and implement appropriate solutions, and resolve problems
- Sound judgment and decision-making abilities to navigate complex financial scenarios and drive business outcomes
Nice to haves
- Experience setting and shifting priorities with self and within team of direct reports in an environment of high growth and continual change
SPS Commerce offers a comprehensive package of benefits including health, dental, vision, disability, and life insurance, paid time-off, 401(k), health and flexible spending accounts, stock purchase plan and more.
** EOE including disability / veteran **
Due to our continued growth, SPS Commerce is adding an Associate Sales Operations Analyst (Deal Desk) to our Sales Operations team. In this role, you'll be responsible for supporting the Sales team focused on contract creation for some of SPS’ most strategic prospects and customers.
Does this sound like you?
- You're business minded and have an interest in sales, but you prefer to work behind the scenes supporting the sales team.
- You have strong communications skills and take pride in your ability to build relationships and work collaboratively.
- You're eager to learn and build your career.
Why SPS?
We solve retail supply chain problems by cutting through inefficiency with innovation and automation. At SPS we empower retailers, suppliers, distributors, grocers and logistics partners to work better together with our people, our process and our tech products. We have the world’s largest retail network, and we don’t just lead the industry, we are the industry.
At SPS, we believe every employee makes a difference. We ensure employees have the tools, resources and training to explore new ideas and execute them. Our success comes from playing as a team and always playing to win. Careers don’t just grow here, they’re made here.
Day to Day
Approximately 40% of the work is quickly responding to contract requests from Account Executives, researching, and accurately capturing the terms of the sale; 60% of the work is reviewing standard contract terms and directed toward resolving contract issues with non-standard features. Specific responsibilities include:
- Support Sales teams in contract creation: highly collaborative partnering with Account Executives and Sales Leaders to create accurate contracts for new and additional purchases; manage day-to-day contract drafting - standard and custom, including research and clarification of deal details; partner with Account Executives and Sales Leaders to understand close plans and timelines
- Advise and partner with Account Executives and Sales Leaders on non-standard deal structure and required approvals
- Finalize custom contract requests, ensuring proper approvals are on file and records are updated for reporting and management
- Manage deal and request flow in alignment with priorities communicated by direct leadership
- Review contracts to ensure sales are accurately recorded in the system of record (Salesforce.com) in a timely manner
- Ensure compliance with published Sales and business approval policies and procedures
- Identify potential training issues and coordinate with internal teams to develop and deliver training and sales enablement tools
- Support and advise the Sales teams globally to address general business and/or system (Salesforce.com and CPQ) questions or issues, as well as contractual options and terms; use judgment to escalate issues
- Collaboratively work within team and cross-functionally
- Cultivate a culture that grows together and aligns with SPS Values
- Document key findings, progress, and insights in Salesforce.com
Required Skills
- Bachelor’s degree or combination of equivalent education and relevant experience
- Proven competence with Microsoft Office (e.g., Word, Excel, PowerPoint, Outlook)
- Clear, concise, and confident communicator (verbal, non-verbal, written)
- Aptitude to learn data analysis and sales processes
- Proven skills performing thorough, quantitative, or qualitative analysis using applicable
- technology tools
- Self-motivated with the ability to prioritize and work in a dynamic, fast-paced environment
Preferred Experience
- Contract drafting experience
- Salesforce and Salesforce CPQ (quoting system) experience
- Proven expertise with Microsoft Office (e.g., Word, Excel, PowerPoint, Outlook)
- Proven process improvement skills to continually streamline and improve practices, including tools, templates, and processes to support an efficient and effective contract process
SPS Commerce offers a comprehensive package of benefits including health, dental, vision, disability and life insurance, paid time-off, 401(k), health and flexible spending accounts, stock purchase plan andmore.
*EOE including disability/ veteran*
SPS Commerce is growing- We are looking for a Senior Accounts Payable Analyst (Sr. AP Analyst) to join our Finance team. As a Sr. AP Analyst, you will be responsible for processing invoices, understanding various expense types, coding invoices, processing purchase orders, maintaining the AP inbox, and responding to various stakeholders both inside and outside of the company. If you are looking to join a highly collaborative team at a high-growth company, where you will be able to guide and influence process, then this is the role for you.
This is a hybrid role based out of our MN office.
Does this sound like you?
- Teamwork and Collaboration. You excel at developing and fostering relationships with internal teams and customers
- Fast paced, dynamic work environments are where you thrive. You are highly organized and comfortable working on several priorities at once.
- You pride yourself on your communication skills and ability to set expectations with teammates and customers
Why SPS?
We solve retail supply chain problems by cutting through inefficiency with innovation and automation. At SPS we empower retailers, suppliers, distributors, grocers and logistics partners to work better together with our people, our process and our tech products. We have the world’s largest retail network, and we don’t just lead the industry, we are the industry.
At SPS, we believe every employee makes a difference. We ensure employees have the tools, resources, and training to explore new ideas and execute them. Our success comes from playing as a team and always playing to win.
Careers don’t just grow here, they’re made here.
The Day-to-Day
The Senior Accounts Payable Analyst is responsible for expenses, expense reconciliation, forecasting for non-personnel expenses, variance analysis, business support, monthly journal entries, weekly check runs, and assisting with audit requests and internal financial reporting. In addition, this role will share responsibility for the corporate credit card program and processing expense reports.
- Review invoices for approval, assign accurate and appropriate coding, maintain vendor records, and ensure timely recording of expenses in Concur
- Maintain Accounts Payable inbox daily to ensure timely processing of invoices
- Assist with annual and quarterly audits with public accounting firm
- Perform ad-hoc accounting projects and other responsibilities, as assigned
- Review purchase requests and process according to Purchase Policy
- Prepare and issue purchase orders and agreements
- Track supplier/vendor performance and resolve and issues and concerns
- Analyze industry demand trends, support senior management in developing implementing sourcing strategies.
- Work with all levels of management in expense control, spending analysis and forecasting
- Maintain account reconciliations and conduct analysis of accounts, as required
- Create monthly journal entries and related support for accruals, transfers, and adjustments
Education and Experience
- Minimum 3 years of related experience; or equivalent combination of education and experience
- Strong Excel skills and a working knowledge of Word, Outlook, and PowerPoint
- Experience with Concur highly preferred
- Experience with Navision ERP highly preferred
- Understanding of controls around AP and cash
- Experience with coding invoices
- Team player attitude with a commitment to providing outstanding service to internal and external customers
SPS Commerce offers a comprehensive package of benefits including health, dental, vision, disability and life insurance, paid time-off, 401(k), health and flexible spending accounts, stock purchase plan and more.
EOE including disability/ veteran
#LI-HYBRID
The Consultant I - EDI Testing (Testing & Certification) works to Get After It within a team of professionals responsible for developing standardized solutions for our customers. They will research, isolate, diagnose, resolve and follow-up on problems for customer change events. When necessary, they will also manage escalated events as appropriate.
Why SPS?
We know that there are a lot of employment choices for great talent so at SPS we work hard to create an environment where “Employees Come First” and where your “Thirst for Growth” can be nurtured. We’re a market leader and have just passed our 92nd consecutive quarter of growth. This allows us to continue to invest in our employees and aggressively gain market share.
Day-to-Day
EDI Testing (Testing & Certification) is a unique team within implementation that makes a large impact on suppliers who need to test and certify doing EDI with SPS Commerce. Remaining customer focused, this team gets great exposure by working with many other areas of the business to Succeed Together - sales, customer success managers, and technology teams to name a few.
- Install, upgrade, test, and configure systems as part of completing implementation project.
- Consult with clients to analyze and verify operational needs, and to understand clients' business objectives and goals.
- Keep customer and other stakeholders informed of project progress.
- Perform post-sale initial technical implementation of technology products.
- Conduct tasks and assignments as directed.
- Work under moderate supervision with some latitude for independent judgment.
- Track progress of Implementation project(s). Ensure deadlines are met and scheduling issues resolved.
What experience and skills do I need?
- Bachelor's Degree with 2 years of related experience; or an advanced degree without experience; or equivalent experience.
- Excellent communication skills
- Strong analytical, problem solving and troubleshooting skills
Preferred Experience
- Excellent organizational skills and ability to manage multiple projects concurrently
- Ability to apply, test, and re-configure data rules to produce desired results
- A balanced mix of skills: driver and facilitator, tactical leader and doer
*EOE including disability/ veteran*
Hiring for Spring 2024!
SPS Commerce is hiring for an Associate Software Engineer II! The Associate Software Engineer II will design, develop, document, test, deploy, and debug new and existing software. They will also create, implement, integrate, and maintain software and system components that deliver value to our customers. The Associate Software Engineer II works on well-defined tasks and seeks out appropriate support to complete assigned task.
Essential Responsibilities / Duties
· Work collaboratively with your team to design, develop, document, test, deploy, and debug new and existing software
· Plan how the code will be monitored and diagnosed to minimize outages
· Build services and components upon the latest frameworks, platforms and service providers
· Monitor dashboards and respond to alerts and keep your services running smoothly
· Partner with experts in specialized areas like usability, cloud automation, and service reliability in a technically complex environment
· Partner with your peers to monitor and support new and existing software
· Learn existing tools, process, procedures, and professional concepts
· Clearly communicate progress on tasks
Minimum Requirements
· Bachelor’s degree with 1+ years of relevant Experience; or equivalent work experience
· Knowledge of core computer science concepts and can develop applications with limited scope
· Ability to pair program with peers; works well in a collaborative setting – is a team player
· Experience in modern frameworks such as React and Angular or a programming language like Python, Java or Go
· Excellent communication (verbal & written) and interpersonal skills
· Ability to balance multiple tasks concurrently
Preferred Experience
· Experience with Agile, JavaScript, HTML, CSS, C#, Java, or Node, Database, Cloud familiarity
SPS Commerce offers a comprehensive package of benefits including health, dental, vision, disability, and life insurance, paid time-off, 401(k), health and flexible spending accounts, stock purchase plan and more.
*EOE including disability/ veteran*
SPS Commerce offers a comprehensive package of benefits including health, dental, vision, disability and life insurance, paid time-off, 401(k), health and flexible spending accounts, stock purchase plan and
more.
** Please note this is a hybrid role based out of our office in downtown Minneapolis, MN**
SPS Commerce is currently seeking a Senior Manager of Database Engineering to spearhead our esteemed Database Engineering team! This pivotal role entails overseeing global product initiatives, offering technical guidance on key projects, and fostering the growth and empowerment of our teams. The ideal candidate will thrive in managing intricate challenges of scale, possessing a wealth of expertise in database management and large-scale transactional system design. Moreover, this position demands the ability to make judicious decisions and foster alignment across multifunctional teams.
Does this sound like you?
- Are you experienced in leading and developing engineering teams to foster collaboration and achieve high performance?
- Do you thrive on solving complex problems and enjoy the challenge of navigating dynamic and evolving environments?
- You possess the readiness to leverage your extensive experience in database engineering to lead a dynamic team, drive technical innovation, and play a pivotal role in shaping the database infrastructure of a rapidly growing organization?
Day to Day
- Develop and lead a talented, collaborative and high performing database engineering team
- Develop and implement strategies for database architecture, disaster recovery, and high availability.
- Oversee performance tuning
- Manage database security policies and procedures to protect sensitive data
- Ensure compliance with database licensing, support agreements and audits
- Lead communication and collaboration efforts to engineer Continuous Integration & Continuous Delivery (CI/CD) solutions that simplify and improve software deployments to enable high velocity for our Product Engineering partners
- Lead, participate and contribute to strategic planning and technical direction for the Databaseteam
- Collaborate with Technology Engineering, Development, and Product Management to help develop, scale, and improve production systems and services
- Effectively collaborate with key stakeholders within the organization to identify business needs
- Participate in an on call rotation with other engineers and managers
Required Skills
- Bachelor’s degree or equivalent combination of education and experience
- 10+ years of relevant experience, with at least 4+ years in a formal people management role
- Proven success developing talent and demonstrated experience working through others to complete work and resolve issues
- Deep understanding of Oracle Database technologies and architecture.
- Proficiency in SQL, PL/SQL, and Oracle database management tools.
- Experience with database design, performance tuning, backup, and recovery.Ability to work independently and be self-motivated
- Proficient participating in Agile Development Methodology and task execution
- Ability to think strategically
- Demonstrate proficient troubleshooting skills to provide resolution to incidents and problem management projects
Nice to haves
- Proficient with Amazon Web Services including EC2, RDS, Dynamo DB, Route53, Elastic Load Balancers, AMIs, IAM Roles, and CloudFormation
- Familiar with Database Continuous Integration and Deployment tools like Liquibase
SPS Commerce offers a comprehensive package of benefits including health, dental, vision, disability, and life insurance, paid time-off, 401(k), health and flexible spending accounts, stock purchase plan and more.
** EOE including disability / veteran **
#LI-HYBRID
SPS Commerce is seeking an IAM Security Engineer who will take charge of overseeing and administering IAM controls to fulfill SPS's security program and audit requirements. Additionally, this role will act as the technology backup for applications under the IAM team's purview. As part of this position, you'll collaborate with stakeholders throughout the organization to bolster both centralized and decentralized systems and applications. This presents a thrilling chance for a proactive individual with a strong inclination for innovation to introduce fresh concepts to the team and engage with cutting-edge technologies.
Does this sound like you?
- You thrive on process improvement, finding joy in witnessing how your efforts positively influence the organization's objectives.
- As a self-starter, you eagerly pinpoint risks and demonstrate the persistence to follow through on remediation efforts.
- You thrive in a fast-paced, tech-forward environment within a team that prioritizes positivity, agility, and collaboration.
- You embody a lifelong learner mentality, relishing the opportunity to dive in, tackle challenges, and continually expand your expertise.
Why join SPS?
We solve retail supply chain problems by cutting through inefficiency with innovation and automation. At SPS we empower retailers, suppliers, distributors, grocers, and logistics partners to work better together with our people, our process, and our tech products. We have the world’s largest retail network, and we don’t just lead the industry, we are the industry.
At SPS, we believe every employee makes a difference. We ensure employees have the tools, resources, and training to explore new ideas and execute them. Our success comes from playing as a team and always playing to win. Careers don’t just grow here, they’re made here.
Day to Day
Security Engineers ensure our IT and business practices have security defined, integrated, and implemented according to the SPS security framework, policies, standard, and guardrails. Together with the security and broader tech team, security engineers ensure that risk-based controls are implemented to protect SPS.
- Stay informed of Identity and Access Management (IAM) security best practices and application to technology development and implementation practices for operations – accountable for driving the integration of approved IAM security patterns into development operations and existing continuous delivery/continuous improvement business processes
- Devise reasonable security controls to protect SPS and align with our business objectives
- Manage IAM and Data Protection platforms and capabilities as well as build new capabilities as needed to meet the needs of our internal and external customers
- Build automated capabilities to meet the needs and demands of our business customers
- Help support our operations team ensuring work handed to them if fully documented, work properly transitioned, and accepted.
- Develop, manage, and consult on the technical architecture for enterprise security controls
- Partner with business and technology operations groups to manage and maintain the security technology stack (identity solutions, cloud capabilities, audit tools)
Required Skills
- Minimum 2 years of experience with Bachelor’s degree in related business or technical area, or an equivalency of education and work experience
- 1+ years of hands-on experience in Cloud Security Environment
- 2+ years of IT Security and/or security engineering experience and/or IAM
- Experience in designing and implementing standards, specifications and procedures
- Experience in providing technical security guidance to technical and non-technical audiences
- Experience with security frameworks such as ISO27001 and NIST CSF
- Experience with regulatory requirements from SOX and PCI-DSS
Nice to haves?
- Master’s degree in related business or technical areas, or an equivalency of education and work experience
- System configuration and architecture experience
- Strong knowledge of industry accepted information security best practices, standards, and policies such as NIST CSF, OWASP, CIS, STIG, MITRE ATT@CK, etc.
- Experience with audits and providing audit evidence
- Demonstrated experience and understanding of business security and compliance requirements & ability to translate into well-engineered & integrated business solutions
- Strong interpersonal, oral, and written communication skills
- Certifications & Licenses: One or more industry certification - CISSP, CISM, CISA, CCFE, GIAC, CCIE, CCSP, ABCP, MBCP, ISA, PCIP, CEH
SPS Commerce offers a comprehensive package of benefits including health, dental, vision, disability, and life insurance, paid time-off, 401(k), health and flexible spending accounts, stock purchase plan and more.
** EOE including disability / veteran **
As Sr. Corporate Attorney, Employment Law, you will be responsible for managing all aspects of employment law and related compliance for SPS Commerce across its US and international jurisdictions. This will include partnering with Human Resources to provide day-to-day employment law advice; supporting all employment related policies and compliance initiatives; performing employment law and compliance due diligence on acquisitions and managing employment litigation. This role will require strong partnership with, and counseling of, Human Resources leadership and other key stakeholders; drafting employment-related agreements and policies; and, reviewing and advising on employment related regulations. This role will report to the Vice President, General Counsel.
Does this sound like you?
- You want to manage the employment law function for an organization – partnering with Human Resources Leaders to ensure global human resources compliance.
- You are a strategic thought partner and trusted advisor for Human Resource.
- Working for a small legal team in a quickly growing organization excites you.
- Managing employment relations issues and employment litigation is one of your strengths.
- You are comfortable advising internal leaders on risk.
Why SPS?
- We solve retail supply chain problems by cutting through inefficiency with innovation and automation. At SPS we empower retailers, suppliers, distributors, grocers and logistics partners to work better together with our people, our process and our tech products. We have the world’s largest retail network, and we don’t just lead the industry, we are the industry.
- At SPS, we believe every employee makes a difference. We ensure employees have the tools, resources and training to explore new ideas and execute them. Our success comes from playing as a team and always playing to win. Careers don’t just grow here, they’re made here.
Day to Day
- Advise on employment matters, both domestically and internationally, including state and federal compliance (e.g., ADA, ADEA, FMLA, FLSA, and state/municipal equivalents), disciplinary actions, wage & hour issues, investigations, disability and other accommodations, and position eliminations.
- Actively monitor new laws, regulations and decisions affecting the substantive areas of employment law, including employment-related privacy regulations, and provide strategic advice to the Legal and HR teams, as well as other key stakeholders.
- Support Human Resources on a wide-variety of employment compliance programs and related reporting.
- Draft and negotiate employment-related agreements, including severance, new-hire documentation and other agreements.
- Draft employee-facing policies, handbooks and other resources, including checklists, processes, templates and forms.
- Support resolution of federal, state and local agency claims and charges.
- Support resolution of employment arbitrations and litigation matters, including the selection and management of outside counsel.
- Provide employment law support for acquisitions.
- Design and present training on employment law matters.
- Manage all employment related disputes and litigation matters.
Minimum Requirements
- At least 10+ total years of relevant employment law experience, including 5+ years in-house employment law experience partnering with business, HR and legal stakeholders on employment law matters.
- Strong knowledge of employment laws and regulations across multiple jurisdictions
- Experience partnering with global stakeholders on employment law issues across multiple jurisdictions.
- Experience with employment law related diligence and transactional support on acquisitions, domestic and international.
- Prior management of outside counsel on employment-related matters
- Excellent oral and written communication and interpersonal/relationship-building skills including the ability to communicate legal considerations to non-lawyers
- Highly responsive, flexible, collaborative and service-oriented attitude
- Capacity to multi-task and handle unanticipated situations and effectively work under pressure
- Good business judgment and sound decision-making
- Must have a JD degree from an accredited law school
- Must be a member in good standing of the applicable state bar (Minnesota)
SPS Commerce offers a comprehensive package of benefits including health, dental, vision, disability and life insurance, paid time-off, 401(k), health and flexible spending accounts, stock purchase plan and more.
EOE including disability/ veteran
As a Corporate Attorney for SPS Commerce, you would be responsible for owning the preparation, review, and negotiation of customer/sales contracts with our sales department, vendor contracts, and other company agreements, and will drive process improvement to achieve greater efficiencies in contract management. You would also be responsible for the Company’s privacy compliance program and will partner with the technology and security teams to support the Company’s cybersecurity program and related technology initiatives. In addition, you would partner with the General Counsel and other leadership to oversee risk management and integrate risk management into the business.
In this role you would frequently interact with customers, vendors, and all internal departments, and will provide legal guidance within the organization on a variety of legal, risk and compliance-related topics. The ideal candidate will have the ability and desire to work directly with customers and internal team members in a busy, fast-paced environment and handle a high level of responsibility in closely collaborative relationships.
Does this sound like you?
- You are a strategic thought partner and trusted advisor for sales in negotiating and executing contracts.
- You enjoy partnering with technology on security, privacy and data initiatives.
- Working for a small legal team in a quickly growing organization excites you.
- You are comfortable advising internal leaders on risk.
Why SPS?
- We solve retail supply chain problems by cutting through inefficiency with innovation and automation. At SPS we empower retailers, suppliers, distributors, grocers and logistics partners to work better together with our people, our process and our tech products. We have the world’s largest retail network, and we don’t just lead the industry, we are the industry.
- At SPS, we believe every employee makes a difference. We ensure employees have the tools, resources and training to explore new ideas and execute them. Our success comes from playing as a team and always playing to win. Careers don’t just grow here, they’re made here.
Day to Day
- Partner with the sales department to on customer contract review and negotiation, working proactively to drive resolution of customer contracts in a timely and professional manner. Engage in negotiations with customers on contract terms and conditions.
- Review vendor contracts and partner with the Corporate Paralegal to enhance the vendor contract management process.
- Update, as necessary, all standard contracts and forms (e.g. customer contract templates and forms; vendor contract templates and forms), ensuring proper version control and distribution to the teams as appropriate, including rollout and training on updated forms and templates.
- Advise on domestic and international privacy laws and regulations, including state specific privacy regulations, GDPR and other international privacy laws.
- Manage the SPS privacy compliance program, including education and training on compliance with the Company’s privacy program.
- Act as lead attorney supporting the technology and security teams on the Company’s cybersecurity program and other technology initiatives, including those relating to the Company’s management and use of data.
- Support the General Counsel and other senior leadership on the Company’s risk management processes and policies and the integration of such processes and policies throughout the business.
- Proactively partner with a wide variety of business leaders to drive company projects and initiatives.
Minimum Requirements
- J.D. and active Minnesota license to practice law required, with 5+ years of in-house and/or law firm experience, with at least 2+ years of in-house experience.
- Strong knowledge of contract law and privacy laws across multiple jurisdictions.
- Excellent organizational skills and attention to detail with ability to manage competing priorities and demands with minimal supervision.
- Ability to communicate and negotiate effectively verbally and in writing
- Prior customer service and/or project management experience
- Demonstrated knowledge of Microsoft Office (Word, Excel, PowerPoint, and Outlook)
SPS Commerce offers a comprehensive package of benefits including health, dental, vision, disability and life insurance, paid time-off, 401(k), health and flexible spending accounts, stock purchase plan and more.
EOE including disability/ veteran
SPS Commerce has an immediate opening for aAISoftware Engineer. The AI Engineer will help spearhead the cutting edgedesign, development of both new and current AI-driven software solutions. This pivotal role involves crafting, integrating, and sustaining AI-powered software and system modules aimed at enhancing customer experience. Contributing to the team, the AI Engineer takes charge of daily tasks and tackles novel assignments with broad directives. Additionally, they serve as the primary technical point of contact for inquiries related to our internal AI systems and databases.
Based in our office in downtown Minneapolis or Des Moines, our hybrid work model provides tremendous flexibility to work the way you work best. Although there is minimal in-office expectation, we do host team and companywide events in person quarterly.
Does this sound like you?
- Your enthusiasm for technology is matched only by your dedication to crafting top-tier SaaS products infused with AI.
- Collaborating with peers to engineer automated, scalable AI-driven solutions for intricate challenges energizes you.
- Your innate curiosity fuels your penchant for unraveling problems, and you relish the opportunity to innovate.
- Questioning the status quo is second nature to you, as you fearlessly inquire into the rationale behind established methods.
- You are a team player and enjoy working collaboratively to achieve common goals.
Why join SPS?
We solve retail supply chain problems by cutting through inefficiency with innovation and automation. At SPS we empower retailers, suppliers, distributors, grocers, and logistics partners to work better together with our people, our process, and our tech products. We have the world’s largest retail network, and we don’t just lead the industry, we are the industry.
At SPS, we believe every employee makes a difference. We ensure employees have the tools, resources, and training to explore new ideas and execute them. Our success comes from playing as a team and always playing to win. Careers don’t just grow here, they’re made here.
What is the day-to-day like?
- Conduct in-depth research on the latest technology trends and tools to inform decision-making and enhance the development process.
- Stay abreast of emerging frameworks, platforms, and service providers through continuous exploration and evaluation, ensuring the integration of cutting-edge technologies into software solutions.
- Work collaboratively with team to design, develop, document test and debug new and existing software
- Write quality code and tests that are maintainable, accurate, well tested, and following best practices
- Plan how the code will be monitored and diagnosed to minimize outages
- Build services and components upon the latest frameworks, platforms and service providers
- Monitor dashboards and respond to alerts and keep services running smoothly
- Partner with experts in specialized areas like usability, cloud automation, and service reliability in a technically complex environment
- Estimate work and timelines with reasonable accuracy and articulate reasoning behind estimates
- Reduce complexity of work through automation and scaling solutions
- Monitor and help maintain health and availability of systems, apps, and related infrastructure
What experience and skills do you need?
- A bachelor’s degree plus 2 years of Python development experience or 5 years of experience without a degree.
- Object-relational model frameworks (specifically Django), familiarity with Microservices.
- Proven experience writing quality code and tests that are maintainable, accurate, well-tested, and follow best practices.
- Hands-on experience with software development practices and can develop applications that are diverse in scope where good judgement and problem-solving skills are required.
- Understand agile development processes.
- Strong communication skills to proactively communicate status and risks within their team.
Nice to haves?
- Exposure to rate limit measurements such as TPM (tokens per minute), TPD (tokens per day), IPM (images per minute)
- Familiarity with Langchain
- Experience with prompt engineering
- Knowledge of vector databases
SPS Commerce offers a comprehensive package of benefits including health, dental, vision, disability, and life insurance, paid time-off, 401(k), health and flexible spending accounts, stock purchase plan and more.
** EOE including disability / veteran **
SPS Commerce is growing- The HR Total Rewards Team is expanding with the addition of a brand-new Benefits Analyst role. The Benefits Analyst performs research and provides comprehensive analysis to provide recommendations for enhancements, additions and changes to benefit and wellbeing plan designs and programs. In addition, the Benefits Analyst collaborates with the SPS Benefits Team, brokers, and vendors to support employee education, enrollment, participation, and engagement with SPS benefit and wellbeing plans and programs.
This is an excellent opportunity for someone who is analytical and enjoys being a trusted point of contact. The work you do in this role directly impacts employees of all levels across the globe.
This is a hybrid role based out of our MN office.
Does this sound like you?
- You pride yourself on your communication and research skills and ability to answer questions while educating others.
- Teamwork and collaboration. You excel at building relationships and coming to the table with fresh ideas and out-of-the box solutions- you are always looking for ways to succeed together.
- You consider yourself an Implementor- you know how to prioritize tasks, escalations, people, and projects simultaneously while focusing on tight deadlines and foreseeable goals.
The Day-to-Day
The Benefits Analyst will be the primary point of contact supporting day-to-day administration of U.S. and Global plans and programs. As the Benefits Analyst, you’ll draft communication, develop education and enrollment materials, plan and coordinate programs and events, and create and deliver presentations for employees and SPS teams. You’ll also ensure compliance with SPS, U.S. and Global regulatory requirements, working with the compliance team.
- Support plan, policy, and program administration for U.S. and Global employee benefit and wellbeing plans. Collaborating with vendors and brokers to assure seamless enrollment and coverage, access to and accuracy of plan information, and timely resolution of claims and coverage questions or concerns.
- Administer employee leave and accommodation requests, including parental leave, short and long-term disability, FMLA, ADA, and other requests for leave. Facilitate communication with Employee, Manager, and HR & payroll teams; Monitor and track vendor processes to support responsive and timely claim administration.
- Assist with coordination and execution of annual plan renewals, benefit enrollments, wellbeing programming, and employee events. Planning and scheduling meetings, coordinating logistics, supporting awareness campaigns, collaborating with internal and external partners, and facilitating events and activities.
- Partner with HRIS and payroll teams to ensure accurate benefit plan enrollment functionality, including system enhancements, implementation and testing of carrier file feeds, and regular auditing, investigation and resolution of system or process issues.
- Assists in the writing & creation of employee communication content including open enrollment guides, benefit and wellbeing program announcements, event promotion materials, and enrollment communications.
- Maintain accurate records and compile reports from databases to support plan renewal or plan consideration analysis, provide statistics for reporting purposes, and support engagement and metrics reporting.
- Coordinate data gathering and submission of U.S. and Global regulatory filings, non-discrimination testing and data preparation required for plan audits, testing and compliance requirements including DOL, ACA, COBRA, OSHA, Workers' Compensation, and EEOC reporting.
- Support the coordination and management of HR programs, initiatives and events or other duties as requested or assigned.
Education and Experience
- Bachelor’s degree and a minimum of 2 years of related experience; or an advanced degree without experience; or equivalent combination of education and experience
- Knowledge of human resource concepts, practices, procedures, and benefit regulations
- Strong organizational and analytical skills
- Working knowledge of HRIS systems
- Excellent oral, written and interpersonal communication skills
- Knowledge of benefits regulations and compliance requirements to support management of employee leaves including FMLA, ADA, and EEOC preferred
- Experience working with Self Insured Plans preferred
- Experience with global benefits or human resources management preferred
- Experience administering Employee Wellbeing programs and initiatives preferred
SPS Commerce offers a comprehensive package of benefits including health, dental, vision, disability, and life insurance, paid time-off, 401(k), health and flexible spending accounts, stock purchase plan and more.
EOE including disability/veteran
#LI-HYBRID
SPS Commerce has an immediate opening for a Sales Training Analyst. This training role will play a pivotal role in identifying opportunity skills for the Sales Team and determining appropriate and innovative learning solutions to address essential knowledge and skills.
You will be onsite 2-3 days per week in our office in downtown Minneapolis. You will be able to work remote on those days when an in-office presence isn’t necessary.
Does this sound like you?
- You are committed to collaboration within a team environment, fostering professionalism, integrity, passion, and accountability.
- You are highly organized and outcome-driven, consistently meeting project milestones and deadlines while managing concurrent projects and multiple priorities.
- You possess a natural ability to interpret data, allowing for continuous improvement of training programs and strategies.
- You display a sense of urgency and personal accountability, with a hands-on approach to managing different sets of data.
Why join SPS?
We solve retail supply chain problems by cutting through inefficiency with innovation and automation. At SPS we empower retailers, suppliers, distributors, grocers, and logistics partners to work better together with our people, our process, and our tech products. We have the world’s largest retail network, and we don’t just lead the industry, we are the industry.
At SPS, we believe every employee makes a difference. We ensure employees have the tools, resources, and training to explore new ideas and execute them. Our success comes from playing as a team and always playing to win. Careers don’t just grow here, they’re made here.
What is the day-to-day like?
You will be responsible for analyzing data to help inform the production of high-quality training curriculum and aligning the curriculum to learning development designed to have direct impact on sales performance and productivity.
- Extract and transform data from various business systems, ensuring data is optimized and ready for analysis.
- Experience with understanding and leveraging 3rd party systems such as GONG.
- Collaborate with other sales operations roles to incorporate decisions with tools to enable optimization within tools and systems.
- Develop a scalable vision of how to optimize tools through data analysis.
- Analyze evaluation data to enhance current training programs.
- Learn and understand the SPS Sales Model
- Commitment to a collaborative environment with professionalism, integrity, passion, and accountability
- Begin to Understand and utilize A.D.D.I.E Training Method
What experience and skills do you need?
- Bachelor’s degree AND 2 years of related experience OR 5 years of relevant experience without a degree.
- Demonstrated experience managing medium to large projects directly and through others.
- Excellent written and verbal skills/ability to communicate well across diverse teams.
- Highly organized and outcome-driven with the ability to meet project milestones and deadlines while working on concurrent projects and juggling multiple priorities.
- Background leveraging business systems such a Salesforce, GONG, Power BI, Snowflake.
What experience is preferred?
- Consistent record of building positive relationships across a diverse range of partners and working across boundaries to deliver results.
- Ability to quickly learn on the job through exploration in systems and through analysis.
- Keen sense of urgency and personal accountability, not afraid to get hands-on.
- Experience with transforming data into various formats
- Experience with the study information science
- Experience managing different sets of data.
- Office 365 Suite
SPS Commerce offers a comprehensive package of benefits including health, dental, vision, disability, and life insurance, paid time-off, 401(k), health and flexible spending accounts, stock purchase plan and more.
** EOE including disability / veteran **
Our Retail Sales team is adding a Retail Development Manager to the team. As a Retail Development Manager, you will work collaboratively with a team of Sr. Retail Development Managers to effectively prospect new sales opportunities. Your time will be divided between account research, pre-call planning and your own outbound prospecting efforts. You will focus on understanding the supply chain processes, challenges, initiatives and change events occurring within the prospects’ organization, and help to properly align SPS Commerce with executive level contacts at the buying organization.
Does this sound like you?
- You are self-motivated, you get after it, you’re persistent, and have a resilient attitude. You're ready to jump in and be apart of a winning team.
- You love to plan, dig in, research, hunt and making new customer connections. In this role your activity is helping to research prospect accounts, create outreach plans and outbound prospecting.
- You’re a team player. You build relationships across the organization in order to help elevate and maximize opportunities.
Why join SPS?
As the largest Minnesota SaaS company, we are a leader in our field providing disruptive and innovative solutions within the Retail industry. We have celebrated 78 consecutive quarters of success and we dominate the field. We believe in investing in growth - whether that be in our products, your professional trajectory or in our communities. When you join SPS, you join a winning team and have an opportunity to work alongside exceptional colleagues solving some of the most complex problems facing the evolving retail landscape.
The Day to Day:
- Support the Sr Retail Development Manager’s prospecting efforts by performing detailed account research, gathering prospect contact information and providing key insights and contact analysis to assist with creating messaging strategy
- Establish new relationships within the prospect base through dynamic prospecting efforts
- Assist in executing introductory and discovery calls with prospects to fully understand each organization's supply chain processes, challenges, initiatives and change events
- Align prospect’s business pain with SPS Commerce solutions; gain prospect interest to explore a partnership
- Collaborate cross-functionally with internal teams to support the business relationship with the prospect and ensure proper execution of the sales strategy
- Document key findings, progress, insights, and pipeline velocity in Salesforce.com
- Cultivate a culture that grows together and aligns with SPS’ Mission, Vision, and Values
Required Experience and Skills:
- 2+ years of relevant sales, account management experience and a Bachelor’s degree OR some post-secondary education AND 5+ years of relevant sales experience
- Relevant work experience is defined as 2+ years of sales hunting, account management, sales consultant, or related experience with documented performance levels meeting or exceeding sales plans
- Clear, concise, and confident communicator (verbal, non-verbal, written), including effectively altering vocal tone/inflection, listening, and writing relevant and engaging content
- Creative and adaptable improviser with an ability to work off script when executing new approaches or responding to unforeseen obstacles
*EOE including disability/ veteran*
SPS Commerce offers a comprehensive package of benefits including health, dental, vision, disability and life insurance, paid time-off, 401(k), health and flexible spending accounts, stock purchase plan and
more.
SPS Commerce is growing our Product Team again! We are looking to add a Director of Product Management to our Marketing team. This Director, Product Management will provide leadership for all products and solutions at SPS specific to Logistics companies. This included but is not limited to 3PL warehouses, carriers and freight brokers. This role will collaborate with cross functional teams, including technology, marketing, finance and legal to develop and implement innovative product strategies that align with our business goals.
Why work at SPS?
We solve retail supply chain problems by cutting through inefficiency with innovation and automation. At SPS we empower retailers, suppliers, distributors, grocers, and logistics partners to work better together with our people, our process, and our tech products. We have the world’s largest retail network, and we don’t just lead the industry, we are the industry.
At SPS, we believe every employee makes a difference. We ensure employees have the tools, resources and training to explore new ideas and execute them. Our success comes from playing as a team and always playing to win. Careers don’t just grow here, they’re made here.
Does this sound like you?
- You have deep expertise in Product Management combined with a growth mindset.
- You have experience in the logistics market and understand how 3PL warehouses, carriers and freight brokers operate.
- You have experience owing the P&L of a product, developing a comprehensive product strategy, product roadmap, go-to-market strategy and leading a high growth business unit
Day-to-Day
- Provide leadership for the full product portfolio ensuring that the product strategy, vision and roadmap align with organizational goals to drive profitable growth.
- Align and drive product strategy with various internal and external stakeholders.
- Lead customer voice and GTM considerations for the 3PL product portfolio.
- Provide a product management voice and perspective centered on the customer.
- Drive integration efforts including product rationalization, cross functional alignment and achieving synergy targets.
- Conduct competitive analysis and stay up to date with market trends and emerging technologies to ensure our products remain competitive and innovative.
- Facilitate effective communication, collaboration and alignment between the 3PL product management team and other business units, customers, partners and vendors.
What skills and experience do I need?
- Bachelor’s Degree and 10+ years of relevant experience
- 5+ years of experience as a leader of people with a successful track record of developing strong teams
- Proven experience as a leader in Product Management, with a track record of successfully launching and managing software products
- M&A experience as a product management leader
- Effective communicator through a variety of channels including verbal, email, data, and presentation
- Strong interpersonal skills and the ability to effectively collaborate and influence at all levels of the organization
- Proven track record of innovation and continuous improvement with a high growth product
SPS Commerce offers a comprehensive package of benefits including health, dental, vision, disability and life insurance, paid time-off, 401(k), health and flexible spending accounts, stock purchase plan and more.
**EOE including veterans/disability**
** Please note this is a hybrid role based out of our office in downtown Minneapolis, MN**
The Director, Risk and Controls is a senior leadership level role in the organization leading the delivery and management of the enterprise-wide, global internal controls program to achieve a high-level of SOX compliance and internal business benefits. This includes oversight of both business and IT controls necessary to establishing and maintaining an effectives system of internal controls in accordance with SOX standards and the COSO framework. In this people manager role, you will lead a team as you partner with internal and external stakeholders to ensure process and guidelines are not only being followed but elevated.
Why SPS?
- SPS currently runs the largest and most relied upon Retail Network with thousands of trading partners using our technology every day to perform critical business processes. You can be part of the journey to open that network up to software partners across the globe by unlocking our capabilities through APIs.
- We are a technology centric organization – we expect our leaders and our technologists to be informed on emerging technology trends and product capabilities.
- We invest in our teams – whether it be conferences or leaderships development, we believe in providing the foundation for your growth.
Day to Day
A successful candidate will have deep experience in compliance and leading teams through maturation of a global internal controls program, development of an Enterprise Risk Management (ERM) program and beginning to develop Internal Audit. A strong leader with an ability to thoroughly understand the organization, its business strategies and its current and future key risks will be critical to helping us execute on a suite of compliance programs to promote success.
Working with partners throughout the enterprise, your team will help modernize our financial controls as our processes and technologies evolve with our fast-paced business – while ensuring that solutions are compliant with Sarbanes Oxley and other regulatory requirements. This position will be key in the leadership, innovation, governance, and management necessary to identify, evaluate, mitigate, and monitor the company's operational, financial and strategic risks.
We are a high growth organization with growth coming organically and through business development activities both domestically and across the globe. This is an excellent opportunity for someone to join a company on a significant growth journey, where you will be an agent for change and expansion of the Company’s internal controls program in strategic collaboration with other risk management leaders, as well as control process owners throughout the Company.
- Own the Global Internal Controls Program, ensuring it fully meets or exceeds SOX compliance requirements and internal expectations. This individual should lead the design, maintenance and evolution of a system of internal controls that continuously meets our significantly growing and changing business requirements.
- Assess the appropriateness and completeness of key enterprise risks and controls. Ensure programs are designed and in place to mitigate these risks timely and comprehensively.
- Drive expansion and act as a change manager of the financial control’s suite to organizational leaders within and outside of Finance.
- Continue to mature the financial controls program, by providing guidance on best practices regarding control design and implementation to the Control Process Owners.
- Lead the team to assure controls design, operating effectiveness and testing approach strongly supports external audit and industry standards (including PCAOB) and allows for reliance by the external auditors.
- Establish a more robust scoping and enterprise risk assessment (ERA) process to identify emerging areas of financial controls risk, proactively monitoring changes that may impact the design and/or operating effectiveness of internal controls. Partner with the Corporate Controller and General Counsel in the development of Enterprise Risk Management (ERM).
- Design and propose a strategy to begin documenting and expanding the internal controls program to compliance and operational controls, in conjunction with other SPS leaders involved in risk management, to commence initial internal audit activities.
- Partner with the SPS Chief Information Security Officer and other IT Leaders to improve documentation and controls over the General Information Technology Controls program, as information sources continue to grow and evolve, safeguarding our customer’s trust on our products and investor’s trust in our financial reports.
- Coordinate management’s SOX 404 process controls documentation and review controls to ensure adequate design and identification of key and non-key controls for critical processes/ accounts including rationalizing and optimizing controls through automation.
- Implement a strong process for identified control deficiencies to monitor control deficiencies, evaluate potential reporting impact of any deficiencies, and coordinate with control owners on remediation plans, holding people accountable to agreed deadlines on corrective actions.
- Create and deliver governance and oversight reporting on status and internal control related topics to executive leadership.
- Develop strong relationship with senior leaders across the enterprise and proactively partner with them to achieve shared business goals.
- Facilitate group-wide training to interested and impacted stakeholders to ensure compliance with the SOX program office policies/procedures and regulatory standards.
- Lead continued growth and expansion of the internal controls team; provide balanced workloads, training, coaching, goal setting and performance reviews.
- Maintain positive and collaborative relationships with the business unit team members, management and with external auditors.
Required Skills
- Bachelor’s degree in accounting, finance or related field.
- Minimum 10 years of relevant experience with at least 3 years management experience.
- Strategic thinker who can support the organization in short and long-range planning.
- Proven track record of innovation and continuous improvement.
- Demonstrated, strong leadership experience (formal or informal). Ability to develop and motivate teams and provide strategic direction for them.
- Specific leadership experience leading public company compliance functions.
Preferred Experience
- Certified Internal Auditor (CIA), Certified Public Accountant (CPA), and/or Certified Information Systems Auditor (CISA).
- Deep understanding of risk management methodologies, frameworks, and principles (i.e., SOX, COSO, NIST)
- Experience developing and/or leading Enterprise Risk Management programs.
- Highly collaborative communication style and practice
- Strong critical thinking and issue resolution skills
- Must possess excellent organizational skills and attention to detail
- Strong interpersonal skills with demonstrated ability to build cross-functional relationships
Click on the link below to watch a brief introduction video of our Finance team!
https://www.linkedin.com/company/sps-commerce/life/sps-finance-team/
SPS Commerce offers a comprehensive package of benefits including health, dental, vision, disability, and life insurance, paid time-off, 401(k), health and flexible spending accounts, stock purchase plan and more.
** EOE including disability / veteran **
** Please note this is a hybrid role based out of our office in downtown Minneapolis, MN**
SPS Commerce is growing- Reporting to the VP Finance, the Director, Finance will serve as the key growth optimization and analysis leader for SPS. They will lead short and long-range planning processes and generate financial insights and analyses to optimize business decisions and drive long-term shareholder value. As a finance leader you will drive planning and reporting on the measurements of their strategic objectives. This individual will have sound general leadership and business acumen, technical and analytical skills, and demonstrated ability to think critically as well as build capabilities for organizations.
The Director will provide key insights to improve operational efficiency, business leader decision-making, and ongoing strategy related to our business model. They will need to develop a command of the business and drive continuous improvement in the company’s structure. It is essential this role provides recommendations for new FP&A roles and organizational structure as we grow and evaluate our increasing business support needs.
Why SPS?
- SPS currently runs the largest and most relied upon Retail Network with thousands of trading partners using our technology every day to perform critical business processes. You can be part of the journey to open that network up to software partners across the globe by unlocking our capabilities through APIs.
- We are a technology centric organization – we expect our leaders and our technologists to be informed on emerging technology trends and product capabilities.
- We invest in our teams – whether it be conferences or leaderships development, we believe in providing the foundation for your growth.
The Day-to-Day
- Lead annual budgeting and monthly forecasting processes for the enterprise
- Set financial targets and ensure key business leaders have the right analysis and insights; provide relevant financial information to executive leadership
- Clearly understand how strategic goals and program decisions impact the company portfolio and financial results to optimize execution of strategic and financial goals
- Provide regular direction, delegation and communication to team members; ensure deadlines are met in a timely and efficient manner
- Actively coach team members professional growth opportunities
- Partner with the Assistant Controller and team on monthly closes
- Guide team members through existing processes and implementation of new initiatives related to internal controls, process improvement, driving for efficiencies in the billing processes, reporting opportunities, and data analysis
- Lead change: drive process improvements and regularly communicate these improvements and potential risks and/or impacts to senior management
- Regularly evaluate team support to the enterprise and provide recommendations on new roles, support needs, and overall, how we support the business
Education and Experience
- Bachelor’s degree in finance, accounting, or business
- Minimum 10 years of relevant experience
- Minimum 5 years of experience as a leader of people with a successful track record of developing strong teams
- Strategic thinker who can support the organization in short and long-range planning
- Effective communicator through a variety of channels including verbal, email, data, and presentation
- Proven track record of innovation and continuous improvement
- Experience with technology or business services organizations or organizations with recurring revenue models preferred
- Experience building capabilities or other processes from the ground up preferred
Click on the link below to watch a brief introduction video of our Finance team!
https://www.linkedin.com/company/sps-commerce/life/sps-finance-team/
SPS Commerce offers a comprehensive package of benefits including health, dental, vision, disability, and life insurance, paid time-off, 401(k), health and flexible spending accounts, stock purchase plan and more.
** EOE including disability / veteran **
#LI-HYBRID
** Please note this is a hybrid role based out of our office in downtown Minneapolis, MN**
The Business HR Leader is a key member of the HR & Business Unit Leadership teams, providing leadership and strategic direction for global businesses within the organization. This role is critical to driving HR approaches within the businesses in support of the operating plans and strategic direction of the organization, including areas such as succession planning, talent management, change management, organizational and performance management, employee relations, learning, and compensation. This role will ensure people solutions are aligned with business needs and are in compliance with country, US federal, state, and local regulations.
Does this sound like you?
- You have experience in engaging directly with Senior Leaders (C-level & VPs) on complex issues and serving in an advisory role to drive resolution and advancing the business objectives. At the same time, you can flex and work with less seasoned leaders and are comfortable stepping into a coaching role.
- You are comfortable working in an environment with shifting priorities and have a demonstrated ability to adjust to demands in a rapid, but seamless, manner. You are well versed in successful change management tactics, and you are comfortable guiding teams of people through large changes.
- You have a global mindset – you have experience and understanding of multi-cultural complexities, and have an ability to adjust your style and approach based on your audience.
- You are adept at navigating between strategic work and rolling up your sleeves and digging into the details of projects and work deliverables.
Why SPS?
We solve retail supply chain problems by cutting through inefficiency with innovation and automation. At SPS, we empower retailers, suppliers, distributors, grocers, and logistics partners to work better with our people, process, and tech products. We have the world’s largest retail network, and we don’t just lead the industry, we are the industry.
At SPS, we believe every employee makes a difference. We ensure employees have the tools, resources, and training to explore and execute new ideas. Our success comes from playing as a team and always playing to win. Careers don’t just grow here, they’re made here.
Key Responsibilities
- Key business leader on business unit leadership team(s) driving HR solutions that will enable the strategies and operating plans of the businesses supported.
- Leads global HR Generalists, in collaboration with COE’s, to deliver HR solutions aligned with business operating plans and strategic direction including delivery of talent & learning strategies, organization design & development needs, change management, recruitment, etc.
- Collaborates on the creation of the enterprise HR Strategy, Talent Strategy and operating plan based on business insights and business unit strategies, ensuring alignment between business unit needs and overarching SPS HR Strategy.
- Collaborates with senior leadership and recruiting team to identify and implement recruiting and workforce growth strategies, that align with the business unit’s & enterprise goals and objectives.
- Partners on the administration and delivery of various HR programs delivered to the business unit including compensation and benefits, talent management, employee experience, and other related areas.
- Uses data to consult with business leaders and support data driven decisions focusing on HR impact and progress against HR goals for the business such as; growth objectives, employee experience, DEI, recruiting approaches, global location strategies, ROI of HR programs within the business and M&A effectiveness etc.
- Ensures organizational compliance with country, federal, state, and local employment laws and regulations, maintaining up-to-date knowledge of legal requirements through partnerships with Total Rewards, legal and Compliance teams.
- Leads M&A work as the business HR leader on due diligence work and HR components of M&A integrations as needed to deliver growth strategy.
- Works on key enterprise wide strategic projects as well as leads key HR strategic priorities as part of the extended HR Leadership Team.
- Builds capabilities of HR Business Partners in support of their career growth and the HR capability needs to support a high growth global organization.
- Consults with business leaders and conducts investigations, leading the resolution of complex employee relations issues. Builds ER capabilities and leads HRBP team through conducting thorough and objective investigations withing the business segments they support.
What experience and skills do you need?
- Minimum of 10-15 years of HR experience with progressive leadership responsibilities
- Strong collaboration and project management capabilities across business functions and HR specialty areas in support of the business needs
- Building high-performing teams through capability building, coaching, team effectiveness work and a values based mindset
- Demonstrated strategic thinking & a growth mindset.
- Strong communication and influence
- Strong analytical and problem-solving abilities with a focus on data driven decision making:
What experience is preferred?
- Bachelor's degree or master’s degree in human resources, Business Administration, or related field
- Proven experience as a strategic HR Leader, with a track record of developing and implementing innovative HR solutions aligned with the business strategies.
- M&A experiences in due diligence and/or integrations and divestitures.
- Cross HR experience in specialty areas as well as business HR roles.
- Experience working in a global matrixed organization.
- Experience supporting technology businesses.
SPS Commerce offers a comprehensive package of benefits including health, dental, vision, disability, and life insurance, paid time-off, 401(k), health and flexible spending accounts, stock purchase plan and more.
** EOE including disability / veteran**