We are currently hiring a Sales Manager I for our Community Associate Account Executive Sales Team. In this role you will lead a team of Community Associate Account Executives to maximize the opportunity of our retailer-directed leads while also working with peers across Sales and Customer Success to ensure program success and inter-departmental collaboration. Key to this role is the development of individual contributors who are early in their career. You will be leading a team, serving as a leader to help the launch them into their sales career.
Does this sound like you?
- You're a strategic thinker with proven strong leadership qualities. You can lead through innovation in all areas of responsibility with clear and concise communication.
- You're passionate and a bit Obsessed with Customers. You are a good steward of the overall business.
- You lead with integrity, curiosity, engagement, self-driven initiative, collaboration, relationship building, and customer engagement/support.
- Winning is in your DNA - you are competitive, you love to win and help others to win.
Why SPS?
We solve retail supply chain problems by cutting through inefficiency with innovation and automation. At SPS we empower retailers, suppliers, distributors, grocers, and logistics partners to work better together with our people, our process, and our tech products. We have the world’s largest retail network, and we don’t just lead the industry, we are the industry.
At SPS, we believe every employee makes a difference. We ensure employees have the tools, resources and training to explore new ideas and execute them. Our success comes from playing as a team and always playing to win. Careers don’t just grow here, they’re made here.
Essential Responsibilities / Duties
As a Sales Manager I on our Community AAE team, you will work with early in career sales individuals. You will partner with other internal SPS teams. You're not afraid to get in the trenches to help your team to help them succeed, win and further develop in their sales career.
- Provide daily direction and communication to the team to ensure all leads and opportunities are being followed up on based on guidance and need and that all deadlines are being met.
- Ensure team members receive appropriate training and feedback to promote healthy development.
- Provide insight and feedback regarding relevant trends and lead updates to cross-functional stakeholders including reporting, tracking and confirming process compliance for all leads, opportunities and campaigns.
- Provide regular developmental 1:1’s, counseling team members on development in role and for their next position while driving team engagement.
- Manage a team pipeline via SalesForce and weekly pipeline meetings, ensuring the necessary information needed for a monthly forecast is accurate and present.
- Act as a key contributor to internal process improvements/management within Community Sales (e.g., territory, new hire onboarding, KPI reporting, GTM launches).
- Collaborate with Community Sales Management peers as part of decision-making process/resourcing as needed.
- Manage and coordinate territory/lead management
What Skills Do I Need?
- Bachelor’s degree or equivalent combination of education and experience
- 1+ years relevant experience with demonstrated leadership experience (formal or informal)
- Ability to translate, simplify and clearly communicate (both verbal and written) complex business processes to individuals with varied levels of expertise
- Process-focused with a close attention to detail
- Demonstrative behaviors around integrity, engagement, self-driven initiative, collaboration, and relationship building
- Experience coaching, mentoring and leading others in either formal or informal situations
- Ability to receive and give constructive feedback
Note: Preferred experience as a Community AE at some point in your career.
SPS Commerce offers a comprehensive package of benefits including health, dental, vision, disability and life insurance, paid time-off, 401(k), health and flexible spending accounts, stock purchase plan and more.
**EOE including disability/ veteran**
