Solution Strategist - Analytics

SPS Commerce is a leading provider of cloud-based supply chain management solutions, serving a global network of retail trading partners. We foster a collaborative and inclusive work environment where innovation and continuous improvement are highly valued. Join SPS Commerce and be part of a dynamic team that’s transforming the global retail supply chain!  

Position Summary: 

We are seeking a Solution Strategist to join our Analytics team.  In this role, you will serve as a customer consultant for deploying products and solutions with the goal of designing solutions that meet customer needs and drive the long-term success of their business. The Solution Strategist is responsible for the analysis of both customer systems and SPS product capabilities to develop effective, scalable, and sustainable solutions. 

This is the perfect opportunity for those who are looking to leverage their technical expertise in an external customer facing role where you will be that bridge between technology and the business, with the goal of designing an analytics solution that will help propel our customers’ business forward. 

Key Responsibilities: 

As a Solution Strategist will lead technical engagements with executive-level customer contacts to deeply understand customers’ business processes, consult on business problems, and recommend solutions that solve for those problems. While collaborating with internal teams, you will expertly guide the customer through SPS products and solutions, ensuring a smooth and seamless integration that aligns with their strategic objectives. 

• Ensure a comprehensive understanding of the project’s technical aspects, and alignment across stakeholders 

• Conduct thorough evaluations to ensure the accuracy, consistency, and reliability of data 

• Deliver project activities on time, and proactively identify and communicate challenges that may jeopardize project milestones 

• Develop a deep understanding of SPS product capabilities to design sustainable solutions 

• Cultivate relationships and collaborate with cross-functional teams such as Product, Customer Success, and Sales to drive strategic initiatives for future product innovation 

Location: This role is a hybrid position, based out of Minneapolis, our team #SucceedsTogether through collaboration by coming in office about 2x a week 

Required Qualifications:  

• Bachelor’s degree and a minimum of 5 years of related experience; or an advanced degree and 3 years of related experience; or equivalent education and work experience 

• Strong communication, change management, problem solving, and organizational skills 

• Strong understanding of supply chain and procurement processes relating to retail, manufacturing, grocery and/or logistics industries 

• Exposure to project-based work experience in IT, Project Management, Customer Service, or a related field 

• Experience with SQL and Atlassian Products such as Jira and Confluence preferred 

• Experience working with XML, CSV and other application file formats preferred 

• Experience performing data analysis and/or data migration between systems preferred 

• Familiarity with text editing and data transformation tools preferred 

Preferred Qualifications:  

• Experience working with EDI documents in ANSI x12/EDIFACT file formats 

• Experience working with ERP, Warehouse Management and/or Transportation systems such as NetSuite, SAP, Oracle, JDE, etc 

What We Offer:   

SPS Commerce offers a comprehensive package of benefits including health, dental, vision, disability and life insurance, paid time-off, 401(k), health and flexible spending accounts, stock purchase plan and more.   

We value diversity, equity and inclusion and believe our differences make us, our customers and our communities stronger. We are committed to affirmative action and equal opportunity in all aspects of employment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.