Customer Development Coordinator

SPS Commerce is a leading provider of cloud-based supply chain management solutions, serving a global network of retail trading partners. We foster a collaborative and inclusive work environment where innovation and continuous improvement are highly valued. Following the recent acquisition of SupplyPike, a leading provider of invoice deduction management and prevention solutions, we’re excited to add a Customer Development Coordinator to our team.

Join SPS Commerce and be part of a dynamic team that’s transforming the global retail supply chain!    

Position Summary:     

As a Customer Development Coordinator, you will have the opportunity to gain valuable experience in the world of sales development while contributing to the growth of our company. You'll receive the necessary training and support to help you succeed in your role and lay the foundation for a successful career in sales and marketing.

Key Responsibilities: 

• Pipeline Growth Assistance: Assist in expanding the top-of-funnel for our sales pipeline by contributing to lead generation efforts. This may involve learning and executing effective prospecting techniques.
• Outbound Outreach Support: Work alongside the sales team to engage with potential leads through phone and email outreach. You'll receive guidance and training to become proficient in these communication methods.
• Market Research and Learning: Participate in identifying and researching prospective Consumer Packaged Goods (CPG) companies within SupplyPike's target market. You will learn about our industry and target audience as part of your role.
• Identifying Key Contacts: With mentorship, discover key decision-makers within our prospect companies, including the utilization of tools like LinkedIn to assist in this process.
• Relationship Establishment: Begin cultivating relationships with potential leads by initiating communications, understanding their challenges, and learning how to communicate the benefits of SupplyPike's offerings.
• Collaborative Learning: Collaborate with experienced team members in the sales, marketing, and product departments to learn and develop new approaches for reaching our target audience. Your fresh perspective and enthusiasm will be valuable assets in these collaborations.

Location:    

This is a hybrid role based in Rogers, Arkansas, the in-office expectation is 2-3 days per week.

Required Qualifications: 

• Self-starter with attention to detail and follow-up skills.
• A dynamic personality with a drive to reach decision-makers.
• Organized and excellent at time management and problem-solving and able to effectively communicate status to multiple parties.
• Able to build positive relationships with people at SupplyPike through clear, concise, and timely communication.
• Knowledge of technologies like Salesforce, HubSpot, Netsuite, or other CRMs a huge plus.
• Experience in enterprise software sales is a huge plus

What We Offer:    

SPS Commerce offers a comprehensive package of benefits including health, dental, vision, disability and life insurance, paid time-off, 401(k), health and flexible spending accounts, stock purchase plan and more.    

Commitment to our Employees:

At SPS we power connections that drive the world of commerce forward, and our success depends on making strong decisions, fostering innovation, delivering unparalleled customer solutions, and driving outstanding business performance. We achieve this by creating an environment where every employee feels a true sense of belonging. We embrace diversity, equity, and inclusion, ensuring everyone feels accepted, valued, and empowered to make a meaningful impact.

We are committed to affirmative action and equal opportunity in all aspects of employment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.