Implementation Consultant, EDI/ERP - NetSuite

SPS Commerce is a leading provider of cloud-based supply chain management solutions, serving a global network of retail trading partners. We foster a collaborative and inclusive work environment where innovation and continuous improvement are highly valued. Join SPS Commerce and be part of a dynamic team that’s transforming the global retail supply chain!   

Position Summary:  

Due to our continued growth & expansion, SPS Commerce is looking for an Implementation Consultant who is Obsessed with Customers and has a Get After It attitude to join our Mid-Market Supplier Implementation team.  Our implementation experts are responsible for deploying SPS’s solutions and ensuring that all parties’ systems and data are ready to begin communicating. 

Our Implementation Consultants manage day-to-day project tasks for integrating e-commerce solutions from close of sale through hand-off to the Customer Operations team.  Exceeding customer expectations is a top priority, which is accomplished by clearly understanding the clients’ business model, the partner resources and limitations, and the value added by the SPS components.

Key Responsibilities:  

• Manage day-to-day project tasks for integrating e-commerce solutions from close of sale through hand-off to the Customer Operations team.
• Execute installation, upgrades, testing, and system configuration as part of completing implementation project.
• Create customer-specific business rules to meet customer and trading partner system and/or business requirements
• Define and execute test plans to successfully integrate trading partners
• Verify that maps and business rules function correctly prior to production install
• Configure production installation and confirm connectivity with successful data flow
• Monitor data flow and analyze, resolve or direct any required technical bug fixes
• Track progress of implementation project(s). Ensure deadlines are met and scheduling issues resolved.
• Keep customer and other stakeholders informed of project progress.
• Possess and maintain a high level of industry-specific business knowledge by remaining current with emerging products and technical updates
• Mentor team and provide informal leadership

Location:  

This role is either remote or hybrid out of one of our offices, based on the candidate’s location.  For hybrid office locations, we Succeed Together though in-person collaboration, balanced with remote work to provide flexibility. 

Required Qualifications:  

We will consider candidates with different levels of experience with the right skillset.

Consultant II:

• Bachelor's Degree + 2 years of related experience OR  5 years of relevant experience with no degree.
• Strong analytical, problem solving and troubleshooting skills.
• Excellent organizational skills and ability to manage multiple projects concurrently.
• Ability to apply, test, and re-configure data rules in order to produce desired results.

Senior Consultant:

• Bachelor's Degree + 5 years of related experience or 8 years of relevant experience with no degree;
• 3+ years of account management, relationship management, product management or related
• Prior exposure to 3rd parties, consultants, VARs, and adapter or application providers desired
• Strong relationship building skills, especially over the phone.
• Demonstrated organization and prioritization skills. Ability to multi-task and handle multiple concurrent activities.

Preferred Qualifications:  

• Experience with NetSuite related to B2B integration strongly preferred
• 2-5 years software consulting or software implementation experience (highly preferred)
• Familiarity with XML preferred
• Experience with text editing and data mapping tools preferred
• General understanding of the concept of e-commerce and electronic data interchange (EDI) preferred

What We Offer:   

At SPS Commerce, we are committed to ensuring that each employee's compensation reflects their unique experiences, performance, and skills in their role. The salary range for this role considers several factors, including education, relevant skills, work history, certifications, location, and more.  

The annual salary range for this role is: $62,100 – $93,100. The actual salary offered will be determined based on the factors listed above and may fall anywhere within the range.   

SPS Commerce offers a comprehensive package of benefits including health, dental, vision, disability and life insurance, paid time-off, 401(k), health and flexible spending accounts, stock purchase plan and more.   

Commitment to our Employees: 

At SPS we power connections that drive the world of commerce forward, and our success depends on making strong decisions, fostering innovation, delivering unparalleled customer solutions, and driving outstanding business performance. We achieve this by creating an environment where every employee feels a true sense of belonging. We embrace diversity, equity, and inclusion, ensuring everyone feels accepted, valued, and empowered to make a meaningful impact. 

We are committed to affirmative action and equal opportunity in all aspects of employment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.