Manager II, Implementation - EDI/ERP D365

SPS Commerce has an exciting leadership position as a

Manager, Implementation on the Microsoft Market – Enterprise Team!

This management position is a key member of the MMT Enterprise team and will lead a group of Implementation Consultants who implement EDI integration services for SPS clients within our D365 project portfolio.  We are looking for a strong results driven leader who has the ability to drive projects and work collaboratively to ensure deliverables are met.

Position Summary:  

You will be responsible for building, developing, and maintaining a highly productive and skilled team of resources focused on delivering technical integration solutions to our customers. Strong interaction with clients and internal sales, marketing, integrated services, development, technology, and support teams will be a regular part of your role. 

Key Responsibilities:  

• Supervise assignments of delivery resources to implementation projects
• Ensure on time delivery of project deliverables for clients and working with internal stakeholders to communicate obstacles faced
• Manage a team of consultants focused on D365 EDI integrations
• Perform 1:1s with employees, conducts performance reviews and career development discussions
• Provide feedback on quality, timeliness and cost-effectiveness of customer and internal deliverables, and coaches direct reports regularly
• Facilitate process improvement discussions across internal functions to implement changes that improve SPS Commerce business performance and operations
• Provide mentoring and work direction for team resources, as needed
• Partner with Sales, Implementation, Customer Support and Customer Success to ensure effective touch points are maintained to provide excellence in all areas of service delivery

Location:  

This role is either remote, or hybrid out of our Minneapolis office, based on the candidate’s location.  For hybrid office locations, we Succeed Together though in-person collaboration, balanced with remote work to provide flexibility.  

Required Qualifications:  

• Bachelor’s degree plus at least 5 years of related work experience; Master’s degree plus at least 3 years of related work experience; OR equivalent combination of experience and education
• At least 2 years of management experience
• Excellent organizational skills and written/oral communication skills, especially at various levels in an organization
• Data driven with experience developing and using metrics to make business decisions
• Strong interaction with clients and internal sales, marketing, integrated services, development, technology, and support teams
• Proven ability to lead a team of individual contributors on a day-to-day basis and provide leadership to help navigate issues faced on projects
• Experience working with D365 F&SC

 Preferred Qualifications:  

• Demonstrated experience in completing IT or Service implementation projects
• Knowledge of supply chain, the retail industry and EDI
• Previous demonstrated management experience
• Experience developing processes and managing projects in a technology-based service organization
• Consulting background preferred

What We Offer:   

At SPS Commerce, we are committed to ensuring that each employee's compensation reflects their unique experiences, performance, and skills in their role. The salary range for this role considers several factors, including education, relevant skills, work history, certifications, location, and more.  

The annual salary range for this role is: $93,200 - $149,200. The actual salary offered will be determined based on the factors listed above and may fall anywhere within the range.   

Additionally, you may also be eligible to participate in an annual incentive program. An incentive award, if granted, is based on individual and/or organizational performance.  

SPS Commerce offers a comprehensive package of benefits including health, dental, vision, disability and life insurance, paid time-off, 401(k), health and flexible spending accounts, stock purchase plan and more.   

Commitment to our Employees: 

At SPS we power connections that drive the world of commerce forward, and our success depends on making strong decisions, fostering innovation, delivering unparalleled customer solutions, and driving outstanding business performance. We achieve this by creating an environment where every employee feels a true sense of belonging. We embrace diversity, equity, and inclusion, ensuring everyone feels accepted, valued, and empowered to make a meaningful impact. 

We are committed to affirmative action and equal opportunity in all aspects of employment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.