Manager I, Product Design

SPS Commerce is a leading provider of cloud-based supply chain management solutions, serving a global network of retail trading partners. We foster a collaborative and inclusive work environment where innovation and continuous improvement are highly valued. Join SPS Commerce and be part of a dynamic team that’s transforming the global retail supply chain!  

Position Summary:  

As Manager I, Product Design, you will lead a talented team of Product Designers to elevate the user experience across the entire Revenue Recovery product suite, ensuring our products feel unified, intuitive, and delightful for our customers. You'll own the vision and execution of design cohesion, partner closely with Product and Engineering leadership, and champion the continued development of a scalable design system that drives consistency and efficiency.

In this high leverage role, you'll be responsible for unlocking the potential of your team through coaching and development, guiding cross-product UX strategy, and embedding a user-first mindset into the way we design and build.

Key Responsibilities: 

•  Lead and develop the UX team: Manage, mentor, and grow a team of UX Designers, providing coaching, feedback, and career development
• Drive strategic UX direction: Hone a unified UX vision across the entire product suite, balancing user needs, technical constraints, and business
• Own design cohesion: Ensure a consistent user experience across products, aligning patterns, interactions, and aesthetics while respecting product-specific
• Build a scalable design system: Lead the evolution of our design system, ensuring it continues to mature and enables speed, consistency, and collaboration across design and engineering teams.
• Champion customer insights: Lead the team in infusing research, customer feedback, and data into design decisions, validating solutions against real user needs.
• Collaborate across functions: Partner with Product, Engineering, and Customer teams to align on priorities, roadmap, and execution, ensuring design excellence at every stage.
• Advance design culture: Elevate design practices, processes, and standards to help the team deliver high-quality work
• Foster Empathy: Lead with empathy in mind. Being able to communicate and interface with all personality types to build accessible processes across the UX team and greater product team.

Location: 

This role is based in our Rogers, AR office and requires onsite presence 2 days per week.

Required Qualifications

• B.S., B.A., M.A., or M.S. degree in Graphics Design, Human-Computer Interaction or equivalent professional work experience
• 5+ years of hands-on software product UX design professional experience
• 1+ years of experience in leading product design teams with at least 3 team Excellent people management and team development skills
• Track record of creating delightful, innovative, and seamless multi-product experiences at scale, resulting in business ROI
• Skilled at balancing user needs, business objectives, and technical constraints
• Exceptional collaboration and communication skills, with the ability to influence across departments, functions, and levels

What We Offer:   

At SPS Commerce, we are committed to ensuring that each employee's compensation reflects their unique experiences, performance, and skills in their role. The salary range for this role considers several factors, including education, relevant skills, work history, certifications, location, and more.  

The annual salary range for this role is: $100,000 - $125,000. The actual salary offered will be determined based on the factors listed above and may fall anywhere within the range.    

Additionally, you may also be eligible to participate in an annual incentive program. An incentive award, if granted, is based on individual and/or organizational performance.  

SPS Commerce offers a comprehensive package of benefits including health, dental, vision, disability and life insurance, paid time-off, 401(k), health and flexible spending accounts, stock purchase plan and more. 

Commitment to our Employees: 

At SPS we power connections that drive the world of commerce forward, and our success depends on making strong decisions, fostering innovation, delivering unparalleled customer solutions, and driving outstanding business performance. We achieve this by creating an environment where every employee feels a true sense of belonging. We embrace diversity, equity, and inclusion, ensuring everyone feels accepted, valued, and empowered to make a meaningful impact. 

We are committed to affirmative action and equal opportunity in all aspects of employment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.