SPS Commerce is a leading provider of cloud-based supply chain management solutions, serving a global network of retail trading partners. We foster a collaborative and inclusive work environment where innovation and continuous improvement are highly valued. Join SPS Commerce and be part of a dynamic team that’s transforming the global retail supply chain!
Position Summary:
The Retail Intelligence Manager will collaborate with internal and external partners to strategize and build solutions within our SPS Analytics business intelligence tool helping to tackle business problems through professional consultative services including but not limited to creating reports and dashboards based on business requirements. This position will apply your previous retail experience by serving as a subject matter expert on Retail to drive and shape business growth for SPS customers.
Key Responsibilities:
- Consult customers guiding them on how to utilize data and analytics best practices in their business and how to use SPS products.
- Provide consulting services such as process improvement, strategic planning, change management and business best practices.
- Work individually or within a team on projects with specific customer requirements.
- Develop reports, dashboards, and other assets for explicit usage by customers as well as documentation supporting those items.
- Guide customers on what metrics and attributes are salient to their business needs.
- Explain and educate customers and internal partners on industry best practices. This may include large group presentations.
- Establish a deep knowledge of SPS's products and services and apply to customers' business goals and objectives.
- May involve the creation of design specifications and collaboration with the developers and testing teams.
Location:
This role is remote and open to current SPS employees across the US. For hybrid office locations, we Succeed Together though in-person collaboration, balanced with remote work to provide flexibility.
Required Qualifications:
Bachelor’s degree plus 5 years of related experience; Master’s degree plus 3 years of related experience; or equivalent combination of education and experience
Strong verbal communication and presentation skills with attention to detail
Ability to manage multiple projects at one time
Experience analyzing sales and/or inventory data and formulating creative solutions
Demonstrated ability to work as a team as well as self-directed
Demonstrated ability to quickly learn new systems/processes
Active learner with the ability to make independent observations, and connect the dots of data trends and metrics
Willingness for occassional travel, estimated up to 10%
Preferred Qualifications:
- At least 5 years of retail experience - working on the business side at a retailer or a supplier in an analytic capacity; experience in roles such as Planning, Planning Analyst, Sales Analyst, Sales Operations, Key Account Manager, Assist/Assoc Merchant, Merchandising or Buying roles.
- Experience using a business intelligence tool.
What We Offer:
At SPS Commerce, we are committed to ensuring that each employee's compensation reflects their unique experiences, performance, and skills in their role. The salary range for this role considers several factors, including education, relevant skills, work history, certifications, location, and more.
The annual salary range for this role is: $77,300 - $115,900. The actual salary offered will be determined based on the factors listed above and may fall anywhere within the range.
SPS Commerce offers a comprehensive package of benefits including health, dental, vision, disability and life insurance, paid time-off, 401(k), health and flexible spending accounts, stock purchase plan and more.
Commitment to our Employees:
At SPS we power connections that drive the world of commerce forward, and our success depends on making strong decisions, fostering innovation, delivering unparalleled customer solutions, and driving outstanding business performance. We achieve this by creating an environment where every employee feels a true sense of belonging. We embrace diversity, equity, and inclusion, ensuring everyone feels accepted, valued, and empowered to make a meaningful impact.
We are committed to affirmative action and equal opportunity in all aspects of employment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
