Job Listings

Due to our continued growth & expansion, SPS Commerce is looking for Implementation Consultants who are Obsessed with Customers and have a Get After it attitude to join our Mid-Market Supplier Implementation team.  Our implementation experts are responsible for deploying SPS’s solutions and ensuring that all parties’ systems and data are ready to begin communicating.  Because of our growth, we have multiple positions open at different levels.   This role is either remote or hybrid out of one of our offices, based on the candidate's location.   Why SPS? We solve retail supply chain problems by cutting through inefficiency with innovation and automation. At SPS we empower retailers, suppliers, distributors, grocers, and logistics partners to work better together with our people, our process, and our tech products.  We have the world’s largest retail network, and we don’t just lead the industry, we are the industry.    At SPS, we believe every employee makes a difference. We ensure employees have the tools, resources and training to explore new ideas and execute them. Our success comes from playing as a team and always playing to win. Careers don’t just grow here, they’re made here.   Does this sound like you? - You enjoy the more technical aspects of EDI implementation including integrating data directly to ERPs, writing business rules or statements to manipulate data and mapping daa across file formats. - Communicating directly with external facing customers and their trading partners suits your service-oriented mindset. - You have strong analytical, problem solving and troubleshooting skills  Day to Day   Our Implementation Consultants manage day-to-day project tasks for integrating e-commerce solutions from close of sale through hand-off to the Customer Operations team.  Exceeding customer expectations is a top priority, which is accomplished by clearly understanding the clients’ business model, the partner resources and limitations, and the value added by the SPS components. - Manage day-to-day project tasks for integrating e-commerce solutions from close of sale through hand-off to the Customer Operations team. - Execute installation, upgrades, testing, and system configuration as part of completing implementation project. - Create customer-specific business rules to meet customer and trading partner system and/or business requirements - Define and execute test plans to successfully integrate trading partners - Verify that maps and business rules function correctly prior to production install - Configure production installation and confirm connectivity with successful data flow - Monitor data flow and analyze, resolve or direct any required technical bug fixes - Track progress of implementation project(s). Ensure deadlines are met and scheduling issues resolved. - Keep customer and other stakeholders informed of project progress. - Possess and maintain a high level of industry-specific business knowledge by remaining current with emerging products and technical updates Required Skills   Consultant II: - Bachelor's Degree + 2 years of related experience OR  5 years of relevant experience with no degree. - Strong analytical, problem solving and troubleshooting skills. - Excellent organizational skills and ability to manage multiple projects concurrently. - Ability to apply, test, and re-configure data rules in order to produce desired results.  Senior Consultant: - Bachelor's Degree + 5 years of related experience or 8 years of relevant experience with no degree; - 3+ years of account management, relationship management, product management or related - Prior exposure to 3rd parties, consultants, VARs, and adapter or application providers desired - Strong relationship building skills, especially over the phone. - Demonstrated organization and prioritization skills. Ability to multi-task and handle multiple concurrent activities.  Preferred Skills - Experience with NetSuite related to B2B integration strongly preferred - 2-5 years software consulting or software implementation experience (highly preferred) - Familiarity with XML preferred - Experience with text editing and data mapping tools preferred - General understanding of the concept of e-commerce and electronic data interchange (EDI) preferred   **EOE including veterans/disability**

SPS Commerce is seeking an IAM Security Engineer who will take charge of overseeing and administering IAM controls to fulfill SPS's security program and audit requirements. Additionally, this role will act as the technology backup for applications under the IAM team's purview. As part of this position, you'll collaborate with stakeholders throughout the organization to bolster both centralized and decentralized systems and applications. This presents a thrilling chance for a proactive individual with a strong inclination for innovation to introduce fresh concepts to the team and engage with cutting-edge technologies.   Does this sound like you?    - You thrive on process improvement, finding joy in witnessing how your efforts positively influence the organization's objectives. - As a self-starter, you eagerly pinpoint risks and demonstrate the persistence to follow through on remediation efforts. - You thrive in a fast-paced, tech-forward environment within a team that prioritizes positivity, agility, and collaboration. - You embody a lifelong learner mentality, relishing the opportunity to dive in, tackle challenges, and continually expand your expertise.   Why join SPS?    We solve retail supply chain problems by cutting through inefficiency with innovation and automation. At SPS we empower retailers, suppliers, distributors, grocers, and logistics partners to work better together with our people, our process, and our tech products. We have the world’s largest retail network, and we don’t just lead the industry, we are the industry.  At SPS, we believe every employee makes a difference. We ensure employees have the tools, resources, and training to explore new ideas and execute them. Our success comes from playing as a team and always playing to win. Careers don’t just grow here, they’re made here.   Day to Day    Security Engineers ensure our IT and business practices have security defined, integrated, and implemented according to the SPS security framework, policies, standard, and guardrails. Together with the security and broader tech team, security engineers ensure that risk-based controls are implemented to protect SPS.     - Stay informed of Identity and Access Management (IAM) security best practices and application to technology development and implementation practices for operations – accountable for driving the integration of approved IAM security patterns into development operations and existing continuous delivery/continuous improvement business processes - Devise reasonable security controls to protect SPS and align with our business objectives - Manage IAM and Data Protection platforms and capabilities as well as build new capabilities as needed to meet the needs of our internal and external customers - Build automated capabilities to meet the needs and demands of our business customers - Help support our operations team ensuring work handed to them if fully documented, work properly transitioned, and accepted. - Develop, manage, and consult on the technical architecture for enterprise security controls - Partner with business and technology operations groups to manage and maintain the security technology stack (identity solutions, cloud capabilities, audit tools)   Required Skills  - Minimum 2 years of experience with Bachelor’s degree in related business or technical area, or an equivalency of education and work experience - 1+ years of hands-on experience in Cloud Security Environment - 2+ years of IT Security and/or security engineering experience and/or IAM - Experience in designing and implementing standards, specifications and procedures - Experience in providing technical security guidance to technical and non-technical audiences - Experience with security frameworks such as ISO27001 and NIST CSF - Experience with regulatory requirements from SOX and PCI-DSS  Nice to haves?  -  Master’s degree in related business or technical areas, or an equivalency of education and work experience - System configuration and architecture experience - Strong knowledge of industry accepted information security best practices, standards, and policies such as NIST CSF, OWASP, CIS, STIG, MITRE ATT@CK, etc. - Experience with audits and providing audit evidence - Demonstrated experience and understanding of business security and compliance requirements & ability to translate into well-engineered & integrated business solutions - Strong interpersonal, oral, and written communication skills - Certifications & Licenses: One or more industry certification - CISSP, CISM, CISA, CCFE, GIAC, CCIE, CCSP, ABCP, MBCP, ISA, PCIP, CEH   SPS Commerce offers a comprehensive package of benefits including health, dental, vision, disability, and life insurance, paid time-off, 401(k), health and flexible spending accounts, stock purchase plan and more. ** EOE including disability / veteran **

As a Corporate Attorney for SPS Commerce, you would be responsible for owning the preparation, review, and negotiation of customer/sales contracts with our sales department, vendor contracts, and other company agreements, and will drive process improvement to achieve greater efficiencies in contract management. You would also be responsible for the Company’s privacy compliance program and will partner with the technology and security teams to support the Company’s cybersecurity program and related technology initiatives. In addition, you would partner with the General Counsel and other leadership to oversee risk management and integrate risk management into the business.     In this role you would frequently interact with customers, vendors, and all internal departments, and will provide legal guidance within the organization on a variety of legal, risk and compliance-related topics. The ideal candidate will have the ability and desire to work directly with customers and internal team members in a busy, fast-paced environment and handle a high level of responsibility in closely collaborative relationships.   Does this sound like you? - You are a strategic thought partner and trusted advisor for sales in negotiating and executing contracts. - You enjoy partnering with technology on security, privacy and data initiatives. - Working for a small legal team in a quickly growing organization excites you. - You are comfortable advising internal leaders on risk. Why SPS?   - We solve retail supply chain problems by cutting through inefficiency with innovation and automation. At SPS we empower retailers, suppliers, distributors, grocers and logistics partners to work better together with our people, our process and our tech products.  We have the world’s largest retail network, and we don’t just lead the industry, we are the industry. - At SPS, we believe every employee makes a difference. We ensure employees have the tools, resources and training to explore new ideas and execute them. Our success comes from playing as a team and always playing to win. Careers don’t just grow here, they’re made here.    Day to Day - Partner with the sales department to on customer contract review and negotiation, working proactively to drive resolution of customer contracts in a timely and professional manner. Engage in negotiations with customers on contract terms and conditions. - Review vendor contracts and partner with the Corporate Paralegal to enhance the vendor contract management process. - Update, as necessary, all standard contracts and forms (e.g. customer contract templates and forms; vendor contract templates and forms), ensuring proper version control and distribution to the teams as appropriate, including rollout and training on updated forms and templates. - Advise on domestic and international privacy laws and regulations, including state specific privacy regulations, GDPR and other international privacy laws. - Manage the SPS privacy compliance program, including education and training on compliance with the Company’s privacy program. - Act as lead attorney supporting the technology and security teams on the Company’s cybersecurity program and other technology initiatives, including those relating to the Company’s management and use of data. - Support the General Counsel and other senior leadership on the Company’s risk management processes and policies and the integration of such processes and policies throughout the business. - Proactively partner with a wide variety of business leaders to drive company projects and initiatives.   Minimum Requirements - J.D. and active Minnesota license to practice law required, with 5+ years of in-house and/or law firm experience, with at least 2+ years of in-house experience. - Strong knowledge of contract law and privacy laws across multiple jurisdictions. - Excellent organizational skills and attention to detail with ability to manage competing priorities and demands with minimal supervision. - Ability to communicate and negotiate effectively verbally and in writing - Prior customer service and/or project management experience - Demonstrated knowledge of Microsoft Office (Word, Excel, PowerPoint, and Outlook)   SPS Commerce offers a comprehensive package of benefits including health, dental, vision, disability and life insurance, paid time-off, 401(k), health and flexible spending accounts, stock purchase plan and more.   EOE including disability/ veteran

SPS Commerce has an immediate opening for a Sales Training Analyst.  This training role will play a pivotal role in identifying opportunity skills for the Sales Team and determining appropriate and innovative learning solutions to address essential knowledge and skills.   You will be onsite 2-3 days per week in our office in downtown Minneapolis. You will be able to work remote on those days when an in-office presence isn’t necessary.   Does this sound like you? - You are committed to collaboration within a team environment, fostering professionalism, integrity, passion, and accountability. - You are highly organized and outcome-driven, consistently meeting project milestones and deadlines while managing concurrent projects and multiple priorities. - You possess a natural ability to interpret data, allowing for continuous improvement of training programs and strategies. - You display a sense of urgency and personal accountability, with a hands-on approach to managing different sets of data. Why join SPS?   We solve retail supply chain problems by cutting through inefficiency with innovation and automation. At SPS we empower retailers, suppliers, distributors, grocers, and logistics partners to work better together with our people, our process, and our tech products. We have the world’s largest retail network, and we don’t just lead the industry, we are the industry.   At SPS, we believe every employee makes a difference. We ensure employees have the tools, resources, and training to explore new ideas and execute them. Our success comes from playing as a team and always playing to win. Careers don’t just grow here, they’re made here.   What is the day-to-day like?   You will be responsible for analyzing data to help inform the production of high-quality training curriculum and aligning the curriculum to learning development designed to have direct impact on sales performance and productivity. - Extract and transform data from various business systems, ensuring data is optimized and ready for analysis. - Experience with understanding and leveraging 3rd party systems such as GONG. - Collaborate with other sales operations roles to incorporate decisions with tools to enable optimization within tools and systems. - Develop a scalable vision of how to optimize tools through data analysis. - Analyze evaluation data to enhance current training programs. - Learn and understand the SPS Sales Model - Commitment to a collaborative environment with professionalism, integrity, passion, and accountability - Begin to Understand and utilize A.D.D.I.E Training Method What experience and skills do you need? - Bachelor’s degree AND 2 years of related experience OR 5 years of relevant experience without a degree. - Demonstrated experience managing medium to large projects directly and through others. - Excellent written and verbal skills/ability to communicate well across diverse teams. - Highly organized and outcome-driven with the ability to meet project milestones and deadlines while working on concurrent projects and juggling multiple priorities. - Background leveraging business systems such a Salesforce, GONG, Power BI, Snowflake. What experience is preferred? - Consistent record of building positive relationships across a diverse range of partners and working across boundaries to deliver results. - Ability to quickly learn on the job through exploration in systems and through analysis. - Keen sense of urgency and personal accountability, not afraid to get hands-on. - Experience with transforming data into various formats - Experience with the study information science - Experience managing different sets of data. - Office 365 Suite SPS Commerce offers a comprehensive package of benefits including health, dental, vision, disability, and life insurance, paid time-off, 401(k), health and flexible spending accounts, stock purchase plan and more.   ** EOE including disability / veteran **  

We are currently hiring a Sales Manager I for our Community Associate Account Executive Sales Team.  In this role you will lead a team of Community Associate Account Executives to maximize the opportunity of our retailer-directed leads while also working with peers across Sales and Customer Success to ensure program success and inter-departmental collaboration.  Key to this role is the development of individual contributors who are early in their career. You will be leading a team, serving as a leader to help the launch them into their sales career.     Does this sound like you? - You're a strategic thinker with proven strong leadership qualities. You can lead through innovation in all areas of responsibility with clear and concise communication.   - You're passionate and a bit Obsessed with Customers. You are a good steward of the overall business. - You lead with integrity, curiosity, engagement, self-driven initiative, collaboration, relationship building, and customer engagement/support.  - Winning is in your DNA - you are competitive, you love to win and help others to win.    Why SPS? We solve retail supply chain problems by cutting through inefficiency with innovation and automation. At SPS we empower retailers, suppliers, distributors, grocers, and logistics partners to work better together with our people, our process, and our tech products.  We have the world’s largest retail network, and we don’t just lead the industry, we are the industry.    At SPS, we believe every employee makes a difference. We ensure employees have the tools, resources and training to explore new ideas and execute them. Our success comes from playing as a team and always playing to win. Careers don’t just grow here, they’re made here.   Essential Responsibilities / Duties As a Sales Manager I on our Community AAE team, you will work with early in career sales individuals. You will partner with other internal SPS teams. You're not afraid to get in the trenches to help your team to help them succeed, win and further develop in their sales career.   - Provide daily direction and communication to the team to ensure all leads and opportunities are being followed up on based on guidance and need and that all deadlines are being met. - Ensure team members receive appropriate training and feedback to promote healthy development. - Provide insight and feedback regarding relevant trends and lead updates to cross-functional stakeholders including reporting, tracking and confirming process compliance for all leads, opportunities and campaigns. - Provide regular developmental 1:1’s, counseling team members on development in role and for their next position while driving team engagement. - Manage a team pipeline via SalesForce and weekly pipeline meetings, ensuring the necessary information needed for a monthly forecast is accurate and present. - Act as a key contributor to internal process improvements/management within Community Sales (e.g., territory, new hire onboarding, KPI reporting, GTM launches). - Collaborate with Community Sales Management peers as part of decision-making process/resourcing as needed. - Manage and coordinate territory/lead management   What Skills Do I Need?   - Bachelor’s degree or equivalent combination of education and experience - 1+ years relevant experience with demonstrated leadership experience (formal or informal) - Ability to translate, simplify and clearly communicate (both verbal and written) complex business processes to individuals with varied levels of expertise - Process-focused with a close attention to detail - Demonstrative behaviors around integrity, engagement, self-driven initiative, collaboration, and relationship building - Experience coaching, mentoring and leading others in either formal or informal situations - Ability to receive and give constructive feedback    Note: Preferred experience as a Community AE at some point in your career.   SPS Commerce offers a comprehensive package of benefits including health, dental, vision, disability and life insurance, paid time-off, 401(k), health and flexible spending accounts, stock purchase plan and more.   **EOE including disability/ veteran**

** Please note this is a hybrid role based out of our office in downtown Minneapolis, MN**       The Director, Human Resources is a key member of the HR & Business Unit Leadership teams, providing leadership and strategic direction for global businesses within the organization. This role is critical to driving HR approaches within the businesses in support of the operating plans and strategic direction of the organization, including areas such as succession planning, talent management, change management, organizational and performance management, employee relations, learning, and compensation. This role will ensure people solutions are aligned with business needs and are in compliance with country, US federal, state, and local regulations.      Does this sound like you?    - You have experience in engaging directly with Senior Leaders (C-level & VPs) on complex issues and serving in an advisory role to drive resolution and advancing the business objectives.  At the same time, you can flex and work with less seasoned leaders and are comfortable stepping into a coaching role. - You are comfortable working in an environment with shifting priorities and have a demonstrated ability to adjust to demands in a rapid, but seamless, manner.  You are well versed in successful change management tactics, and you are comfortable guiding teams of people through large changes. - You have a global mindset – you have experience and understanding of multi-cultural complexities, and have an ability to adjust your style and approach based on your audience.  - You are adept at navigating between strategic work and rolling up your sleeves and digging into the details of projects and work deliverables.    Why SPS?    We solve retail supply chain problems by cutting through inefficiency with innovation and automation. At SPS, we empower retailers, suppliers, distributors, grocers, and logistics partners to work better with our people, process, and tech products. We have the world’s largest retail network, and we don’t just lead the industry, we are the industry.  At SPS, we believe every employee makes a difference. We ensure employees have the tools, resources, and training to explore and execute new ideas. Our success comes from playing as a team and always playing to win. Careers don’t just grow here, they’re made here.    Key Responsibilities   -  Key business leader on business unit leadership team(s) driving HR solutions that will enable the strategies and operating plans of the businesses supported. - Leads global HR Generalists, in collaboration with COE’s, to deliver HR solutions aligned with business operating plans and strategic direction including delivery of talent & learning strategies, organization design & development needs, change management, recruitment, etc. - Collaborates on the creation of the enterprise HR Strategy, Talent Strategy and operating plan based on business insights and business unit strategies, ensuring alignment between business unit needs and overarching SPS HR Strategy. - Collaborates with senior leadership and recruiting team to identify and implement recruiting and workforce growth strategies, that align with the business unit’s & enterprise goals and objectives. - Partners on the administration and delivery of various HR programs delivered to the business unit including compensation and benefits, talent management, employee experience, and other related areas. - Uses data to consult with business leaders and support data driven decisions focusing on HR impact and progress against HR goals for the business such as; growth objectives, employee experience, DEI, recruiting approaches, global location strategies, ROI of HR programs within the business and M&A effectiveness etc. - Ensures organizational compliance with country, federal, state, and local employment laws and regulations, maintaining up-to-date knowledge of legal requirements through partnerships with Total Rewards, legal and Compliance teams. - Leads M&A work as the business HR leader on due diligence work and HR components of M&A integrations as needed to deliver growth strategy. - Works on key enterprise wide strategic projects as well as leads key HR strategic priorities as part of the extended HR Leadership Team. - Builds capabilities of HR Business Partners in support of their career growth and the HR capability needs to support a high growth global organization. - Consults with business leaders and conducts investigations, leading the resolution of complex employee relations issues. Builds ER capabilities and leads HRBP team through conducting thorough and objective investigations withing the business segments they support.   What experience and skills do you need?  - Minimum of 10-15 years of HR experience with progressive leadership responsibilities - Strong collaboration and project management capabilities across business functions and HR specialty areas in support of the business needs - Building high-performing teams through capability building, coaching, team effectiveness work and a values based mindset - Demonstrated strategic thinking & a growth mindset. - Strong communication and influence - Strong analytical and problem-solving abilities with a focus on data driven decision making: What experience is preferred? - Bachelor's degree or master’s degree in human resources, Business Administration, or related field - Proven experience as a strategic HR Leader, with a track record of developing and implementing innovative HR solutions aligned with the business strategies. - M&A experiences in due diligence and/or integrations and divestitures. - Cross HR experience in specialty areas as well as business HR roles. - Experience working in a global matrixed organization. - Experience supporting technology businesses.   SPS Commerce offers a comprehensive package of benefits including health, dental, vision, disability, and life insurance, paid time-off, 401(k), health and flexible spending accounts, stock purchase plan and more.    ** EOE including disability / veteran**

SPS Commerce is recruiting a Retail Relationship Manager who will collaborate with a team to effectively cultivate and nurture industry relationships, enabling the team to identify and capitalize on new sales opportunities. The role will involve dividing time between account research, pre-call planning, and personal outbound prospecting efforts. The Retail Relationship Manager will concentrate on comprehending the supply chain processes, challenges, initiatives, and change events taking place within the prospects’ organisation.   Situated in our office in North Sydney, our hybrid work model offers the best of both worlds. We thrive through in-person collaboration, complemented by remote work to ensure balance and flexibility.    Why SPS? Learn about us here:  https://spscommerce.com.au/page/2/   We solve retail supply chain problems by cutting through inefficiency with innovation and automation. At SPS, we empower retailers, suppliers, distributors, grocers, and logistics partners to work better together with our people, our process, and our tech products. We have the world’s largest retail network, and we don’t just lead the industry, we are the industry.   At SPS, we believe every employee makes a difference. We ensure employees have the tools, resources, and training to explore new ideas and execute them. Our success comes from playing as a team and always playing to win. Careers don’t just grow here, they’re made here.   What is the day-to-day like? - Establish new relationships within the prospect base through dynamic prospecting efforts  - Support prospecting efforts by performing detailed account research, gathering prospect contact information, and providing key insights and contact analysis to assist with creating messaging strategy  - Assist in executing introductory and discovery calls with prospects to fully understand each organisation's supply chain processes, challenges, initiatives, and change events  - Align prospect’s business pain with SPS Commerce solutions; gain prospect interest to explore a partnership.  - Cultivate a culture that grows together and aligns with SPS’ Mission, Vision, and Values What experience and skills do you need? - Bachelor's degree AND 2 years of relevant work experience OR 5 years of experience without a degree. Relevant work experience is defined as sales hunting, account management, sales consultancy, or related experience. - Clear, concise, and confident communicator (verbal, non-verbal, written), listening, and writing relevant and engaging content.  - Demonstrative behaviours around integrity, curiosity, engagement, self-driven initiative, collaboration, relationship building, customer engagement/support, and leadership expectations.  - Demonstrated organisation and prioritisation skills.  - Creative and adaptable improviser with an ability to work off-script when executing new approaches or responding to unforeseen obstacles. What experience is preferred? - Proven competence with Microsoft Office (e.g., Word, Excel, PowerPoint, Outlook) and a CRM, preferably Salesforce.com - Selling solutions or services into Retail, Distribution or Grocery - Retail Operations and/or Supply Chain experience