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Job Locations US-MN-Minneapolis
Posted Date 3 days ago(4/24/2024 3:40 PM)
The Consultant I - EDI Testing (Testing & Certification) works to Get After It within a team of professionals responsible for developing standardized solutions for our customers. They will research, isolate, diagnose, resolve and follow-up on problems for customer change events.  When necessary, they will also manage escalated events as appropriate.    Why SPS?   We know that there are a lot of employment choices for great talent so at SPS we work hard to create an environment where “Employees Come First” and where your “Thirst for Growth” can be nurtured. We’re a market leader and have just passed our 93rd consecutive quarter of growth. This allows us to continue to invest in our employees and aggressively gain market share.   Day-to-Day   EDI Testing (Testing & Certification) is a unique team within implementation that makes a large impact on suppliers who need to test and certify doing EDI with SPS Commerce. Remaining customer focused, this team gets great exposure by working with many other areas of the business to Succeed Together - sales, customer success managers, and technology teams to name a few.  - Install, upgrade, test, and configure systems as part of completing implementation project. - Consult with clients to analyze and verify operational needs, and to understand clients' business objectives and goals. - Keep customer and other stakeholders informed of project progress. - Perform post-sale initial technical implementation of technology products. - Conduct tasks and assignments as directed. - Work under moderate supervision with some latitude for independent judgment. - Track progress of Implementation project(s). Ensure deadlines are met and scheduling issues resolved.  What experience and skills do I need? - Bachelor's Degree with 2 years of related experience; or an advanced degree without experience; or equivalent experience. - Excellent communication skills - Strong analytical, problem solving and troubleshooting skills Preferred Experience - Excellent organizational skills and ability to manage multiple projects concurrently - Ability to apply, test, and re-configure data rules to produce desired results - A balanced mix of skills: driver and facilitator, tactical leader and doer *EOE including disability/ veteran*
Job ID
2024-8580
Category
Implementation
FTE Status
Full-time
Job Locations US
Posted Date 1 week ago(4/19/2024 6:13 PM)
SPS Commerce is growing! We have several Project Manager openings on our NetSuite team to continue to expand our services and are looking for new team members who are Obsessed with Customers and have a Results Matter mindset to join our Implementation Team! The Project Manager is a member of the Integrated Implementation team and leads team members to implement SPS Commerce services and products for clients. Responsibilities include monitoring team workflow including multiple functional areas to ensure project delivery and quality standards are met. They are a point of contact for the team and demonstrate comprehensive understanding of projects/products offered.   This role will either be hybrid from one of our corporate offices or fully remote based on the candidate’s geographical location.   Does this sound like you? - You are known for your communication skills and ability to lead projects and deliverables internally and externally - You can lead business critical conversations with clients, while maintaining the relationship and earning their trust - You have experience with managing software implementations from the moment the contract is signed until they are fully deployed Why work at SPS?   We solve retail supply chain problems by cutting through inefficiency with innovation and automation. At SPS we empower retailers, suppliers, distributors, grocers, and logistics partners to work better together with our people, our process, and our tech products.  We have the world’s largest retail network, and we don’t just lead the industry, we are the industry.    At SPS, we believe every employee makes a difference. We ensure employees have the tools, resources and training to explore new ideas and execute them. Our success comes from playing as a team and always playing to win. Careers don’t just grow here, they’re made here.   What is the day-to-day like?   You will own a portfolio of projects, driving them from contract signature to project closure.  You will work with and influence upstream/downstream partners (within and outside Implementations) to ensure successful broader service delivery. You’ll provide leadership to the project team and for the efficiency and effectiveness of projects for a given service delivery area.  The day-to-day will include regular collaboration with multiple teams across SPS. - Drive day-to-day project tasks for implementing SPS Commerce Products and Services from close of sale through handoff to customer support. - Create and maintain project work timelines, track customer scope requirements, resource allocation and translate customer requests into project deliverables. - Oversee delivery aspects of the implementation project to ensure deliverables are completed on time while managing project risks challenges and escalations - Lead and motivate a team of consulting engineers, providing direction and support throughout the project lifecycle - Define and communicate expectations for productivity and quality measurements by maintaining consistent processes across the team and organization - Serve as the primary point of contact for clients, managing expectations and ensuring satisfaction with project deliverables - Communicate project status, updates and risks to project stakeholders in a clear and concise manner - Complete post-project analysis and drive positive project outcomes, team results and effective change management - Own a portfolio of projects while working with limited supervision. What experience is required?   Project Manager: - Bachelor’s Degree or equivalent experience - 2+ years of project management experience - Strong problem solving & analytic ability - Quality-focused; detail-oriented; ability to prioritize and multitask - Proven ability to handle multiple projects - Computer proficiency in Microsoft Office suite - Excellent organizational skills and written/oral communication skills - Demonstrated ability to work with minimal supervision while taking initiative and setting priorities in a demanding, fast-paced environment Sr. Project Manager: - Bachelor’s degree or equivalent experience - 5+ years project management experience - Demonstrated understanding of processes and/or services to contribute to issue identification and idea generation/evaluation - Strong problem solving and analytic ability - Quality-focused; detail-oriented; ability to prioritize and multi-task; proven ability to drive multiple projects - Excellent organizational skills and written/oral communication skills - Excellent leadership, communication and interpersonal skills with the ability to build rapport and influence stakeholders at all levels - Experience developing processes and managing projects in a technology based service organization desired - Demonstrated ability to lead teams and achieve goals without direct authority over personnel What experience is preferred? - PMP or other relevant project management certifications are highly desirable - Demonstrated understanding of processes and/or services to contribute to issue identification and idea generation/evaluation. - Experience developing processes and managing projects in a technology-based service organization desired. - Demonstrated ability to lead and influence teams and achieve goals without direct authority over personnel. - Supply Chain Experiences - EDI or ERP experience or Order to Cash process for suppliers - NetSuite - nice to have SPS Commerce offers a comprehensive package of benefits including health, dental, vision, disability, and life insurance, paid time-off, 401(k), health and flexible spending accounts, stock purchase plan and more.    **EOE including veterans/disability**  
Job ID
2024-8563
Category
Implementation
FTE Status
Full-time
Job Locations US-MN-Minneapolis
Posted Date 1 week ago(4/18/2024 1:46 PM)
SPS Commerce is growing- We are looking for a Solution Strategist to join our Community Retail Mid-Market team. In this role, you will serve as the design lead and technical contact for critical integration solutions for customers. The Solution Strategist is responsible for analyzing the system capability and SPS platform capabilities, with the primary goal of creating reusable integration solutions for customers.   This is the perfect role for those who are looking for a technically focused position where you get to interact with customers, build and lead design solutions while leading retailer implementations.   This is a hybrid role based out of our MN office.   Does this sound like you?   - Teamwork and collaboration. You excel at building relationships and coming to the table with out-of-the box solutions- you are always looking for ways to succeed together - Initiative empowers you. You successfully analyze complex problems and situations and develop solutions. - You are naturally curious, ask questions and seek to understand. - You are customer focused, adept at listening to your customers and suggesting solutions based on their needs.     Why join SPS?   We solve retail supply chain problems by cutting through inefficiency with innovation and automation. At SPS we empower retailers, suppliers, distributors, grocers and logistics partners to work better together with our people, our process and our tech products. We have the world’s largest retail network, and we don’t just lead the industry, we are the industry.   At SPS, we believe every employee makes a difference. We ensure employees have the tools, resources and training to explore new ideas and execute them. Our success comes from playing as a team and always playing to win.   Careers don’t just grow here, they’re made here.   The Day-to-Day   As a Solution Strategist at SPS you will work with a delivery team to guide our customers through the implementation process. You will elicit customer requirements, while advising on best practices, resulting in transactional data mapping designs and trading partner specifications. You’ll provide advice on SPS system capabilities in conjunction with your account team driving SPS and industry best practices to set the customer up for implementation success today and scalable for long term solutions.   - Design and manage solution development projects through a combination of system analysis, specification and interpretation, EDI strategies and execution of service - Partner with stakeholders on the design, testing, implementation, and evaluation of business process changes - Define and document data transformation and validations within a data mapping design for each transaction - Outlining project requirements in an EDI specification for the retailer’s trading partners - Assist in defining test plans to successfully implement and deploy the retailer’s solution - Support changes and/or enhancements to existing programs reviewing requirements to identify solutions as well as potential risks and impacts to existing trading partner integrations - Answer questions from developers and clarify requirements related to voice of customer (VOC) and business requirements - Complete project activities on time, and proactively identify and communicate issues that may jeopardize milestones or project budget to the client and escalate to the Product Manager when necessary - Serve as the primary technical (EDI) contact for customer accounts, including facilitating all necessary communication internally and with external stakeholders   Education and Experience   - Bachelor’s degree and a minimum of 5 years of related experience; or an advanced degree and 3 years of related experience; or equivalent education and work experience - Strong communication, change management, problem solving, and organizational skills - Strong understanding of supply chain and procurement processes relating to retail, manufacturing, grocery and/or logistics industries - Exposure to project-based work experience in IT, Project Management, Customer Service, or a related field   Preferred Skills   - Strong understanding of supply chain and procurement processes relating to retail, manufacturing, grocery and/or logistics industries   - Experience working with EDI documents in ANSI x12/EDIFACT file formats   - Experience working with ERP, Warehouse Management and/or Transportation systems such as NetSuite, SAP, Oracle, JDE, etc.   - Experience working with XML, CSV and other application file formats   - Systems consulting or systems implementation/migration experience    - Experience performing data analysis and/or data migration between systems   - Familiarity with text editing and data transformation tools       EOE including disability / veteran SPS Commerce offers a comprehensive package of benefits including health, dental, vision, disability, and life insurance, paid time-off, 401(k), health and flexible spending accounts, stock purchase plan and more.   #LI-HYBRID 
Job ID
2024-8550
Category
Implementation
FTE Status
Full-time
Job Locations US
Posted Date 3 weeks ago(4/5/2024 2:32 PM)
Due to our continued growth & expansion, SPS Commerce is looking for Implementation Consultants who are Obsessed with Customers and have a Get After it attitude to join our Mid-Market Supplier Implementation team.  Our implementation experts are responsible for deploying SPS’s solutions and ensuring that all parties’ systems and data are ready to begin communicating.  Because of our growth, we have multiple positions open at different levels.   This role is either remote or hybrid out of one of our offices, based on the candidate's location.   Why SPS? We solve retail supply chain problems by cutting through inefficiency with innovation and automation. At SPS we empower retailers, suppliers, distributors, grocers, and logistics partners to work better together with our people, our process, and our tech products.  We have the world’s largest retail network, and we don’t just lead the industry, we are the industry.    At SPS, we believe every employee makes a difference. We ensure employees have the tools, resources and training to explore new ideas and execute them. Our success comes from playing as a team and always playing to win. Careers don’t just grow here, they’re made here.   Does this sound like you? - You enjoy the more technical aspects of EDI implementation including integrating data directly to ERPs, writing business rules or statements to manipulate data and mapping daa across file formats. - Communicating directly with external facing customers and their trading partners suits your service-oriented mindset. - You have strong analytical, problem solving and troubleshooting skills  Day to Day   Our Implementation Consultants manage day-to-day project tasks for integrating e-commerce solutions from close of sale through hand-off to the Customer Operations team.  Exceeding customer expectations is a top priority, which is accomplished by clearly understanding the clients’ business model, the partner resources and limitations, and the value added by the SPS components. - Manage day-to-day project tasks for integrating e-commerce solutions from close of sale through hand-off to the Customer Operations team. - Execute installation, upgrades, testing, and system configuration as part of completing implementation project. - Create customer-specific business rules to meet customer and trading partner system and/or business requirements - Define and execute test plans to successfully integrate trading partners - Verify that maps and business rules function correctly prior to production install - Configure production installation and confirm connectivity with successful data flow - Monitor data flow and analyze, resolve or direct any required technical bug fixes - Track progress of implementation project(s). Ensure deadlines are met and scheduling issues resolved. - Keep customer and other stakeholders informed of project progress. - Possess and maintain a high level of industry-specific business knowledge by remaining current with emerging products and technical updates Required Skills   Consultant II: - Bachelor's Degree + 2 years of related experience OR  5 years of relevant experience with no degree. - Strong analytical, problem solving and troubleshooting skills. - Excellent organizational skills and ability to manage multiple projects concurrently. - Ability to apply, test, and re-configure data rules in order to produce desired results.  Senior Consultant: - Bachelor's Degree + 5 years of related experience or 8 years of relevant experience with no degree; - 3+ years of account management, relationship management, product management or related - Prior exposure to 3rd parties, consultants, VARs, and adapter or application providers desired - Strong relationship building skills, especially over the phone. - Demonstrated organization and prioritization skills. Ability to multi-task and handle multiple concurrent activities.  Preferred Skills - Experience with NetSuite related to B2B integration strongly preferred - 2-5 years software consulting or software implementation experience (highly preferred) - Familiarity with XML preferred - Experience with text editing and data mapping tools preferred - General understanding of the concept of e-commerce and electronic data interchange (EDI) preferred   **EOE including veterans/disability**
Job ID
2024-8492
Category
Implementation

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