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In this quota-carrying and fast-paced role, the Strategic Account Executive will continuously seek net new business derived from prospecting, territory management, and periodically going onsite. This position will pull in resources from the sales engineering team and work to transition business to our implementation team. Once a new customer is onboard, this account will remain as part of your territory for possible upsell or cross sell. In this role, the Strategic Account Executive will grow business with a constant mix of new and expanding clients with a strong emphasis on net new customer acquisition.
The Lead Customer Support Consultant – Network Expansion is responsible for providing excellent advanced high-level technical support for SPS Commerce customers by researching customer support issues and providing sound solutions in a timely manner. Additionally, these team members will produce reference materials and deliver technical instruction to other team members as needed. They will also serve as a mentor/trainer for Customer Support Analysts.
Hiring for June 2024!
SPS Commerce is hiring a Billing Analyst to join the team! The Billing Analyst will engage with customers to respond to their inquiry using established and documented processes to bring escalated cases and any complex cases to a resolution while focusing on providing a positive experience to our customer!
Essential Responsibilities / Duties
· Utilize processes, tools, and...
SPS Commerce is growing- We are currently looking to add a Senior Business Development Representative (Senior BDR / Sr Retail Development Manager) to the retail sales team. This growth is due to territory expansion and current team member promotions. As a Senior BDR, you will work to create and uncover new sales opportunities through outbound prospecting within your assigned territory. You will have anywhere from 60 to 100 accounts that you will be working with at any given time. In this role you will partner closely with a team of Account Executives to build out a pipeline and identify opportunities. If you enjoy being in the front-end of the sales cycle, in a pure hunter type role, where...
SPS Commerce is hiring a Senior Security Engineer to ensure our development, infrastructure, and business practices have security defined, integrated, and implemented according to the SPS security incident monitoring program, and threat and vulnerability management best practices. You will work closely with cross-functional teams to ensure the effectiveness of our security tools and technologies. The ideal candidate will possess experience in information security, a strong understanding of various security tools, and proficiency in scripting and automation.
SPS Commerce has an immediate opening for a Security Engineer who will specialize in Incident Response. In this role you will play a pivotal role in safeguarding our organization against cyber threats by detecting, responding to, investigating, and mitigating security incidents.
Based in our office in downtown Minneapolis, our hybrid work model provides the best of both worlds. We #succeedtogether through in person collaboration, balanced...
Due to internal mobility are looking to add a Consultant I to our Logistics Implementation team. As an implementation consultant you believe in collaboration and teamwork. You demonstrate a high level of urgency and are naturally curious and take initiative. In this role you will use your project management skills and technical aptitude to work directly with external customers and internal partners. If you pride yourself on your communication skills, ability to develop solutions and get things done and want the challenge of working with retailers of all sizes across the globe, then this is the role for you.
The Community Business Analyst will be a supporting member of the Program Management team. The position’s primary responsibilities consist of working with internal and external data sets to optimize the information in a way that best sets our teams up for success and cross collaborating to mine data and perform ad-hoc analytics to spot business trends. This is an exciting opportunity to be a part of a high growth and fast paced team.
Due to our continued growth & expansion, SPS Commerce is looking for a Sr. Implementation Consultant who is Obsessed with Customers and has a Get After it attitude to join our SAP B1 Implementation team, the former Vision33 team from our recent acquisition. Our implementation experts are responsible for deploying SPS’s solutions and ensuring that all parties’ systems and data are ready to begin communicating.
The Consultant I - EDI Testing (Testing & Certification) works to Get After It within a team of professionals responsible for developing standardized solutions for our customers. They will research, isolate, diagnose, resolve and follow-up on problems for customer change events. When necessary, they will also manage escalated events as appropriate.
Why SPS?
** Please note this is a hybrid role based out of our office in downtown Minneapolis, MN**
The Manager, Americas Accounting will have oversight of daily accounting operations, management of an efficient month-end close for the Americas and other assigned countries, reviewing general ledger entries and account reconciliations, maintaining the general ledger system, overseeing legal entity consolidation...
SPS Commerce is looking for a Business Systems Administrator / Salesforce Administrator to join our Customer Experience Solutions team. You'll work with your team and others to identify areas that help drive efficiencies within Salesforce for our Customer Success department.
Based in our...
SPS Commerce is growing! We have several Project Manager openings on our NetSuite team to continue to expand our services and are looking for new team members who are Obsessed with Customers and have a Results Matter mindset to join our Implementation Team! The Project Manager is a member of the Integrated Implementation team and leads team members to implement SPS Commerce services and products for clients. Responsibilities include monitoring team workflow including multiple functional areas to ensure project delivery and quality standards are met. They are a point of contact for the team and demonstrate comprehensive understanding of...
SPS Commerce is growing- We are adding a Presentation Design Specialist to our Marketing Operations team. As a Presentation Design Specialist, you will be responsible for designing, creating and visualizing PowerPoint slides based on presentation goals and brand standards incorporating content provided by internal and external teams. This is a perfect opportunity for those who thrive in a collaborative, dynamic, fast paced team environment where you will get to visualize content to both tell a story and represent a brand.
SPS Commerce is growing- We are looking for a Solution Strategist to join our Community Retail Mid-Market team. In this role, you will serve as the design lead and technical contact for critical integration solutions for customers. The Solution Strategist is responsible for analyzing the system capability and SPS platform capabilities, with the primary goal of creating reusable integration solutions for customers.
The Associate Security Analyst II will maintain the confidentiality, integrity and availability of sensitive Company information. The position may also be assigned responsibilities within a diverse set of security subject areas, such as: HIPAA and/or Sarbanes-Oxley (SOX) compliance, SOC2 and SOC1, ISO 27001, risk management including risk methodology and third-party vendor assessments, business resiliency preparedness, PII data protection, privacy, security awareness, and identity and access management. The Associate Security Analyst II will frequently collaborate with others, work independently with limited direction, or in large groups, and communicate facts and results to peers, leaders, and management. This role will leverage knowledge of security standards,...
** Please note this is a hybrid role based out of our office in downtown Minneapolis, MN**
We are seeking a seasoned professional to serve as the Director, Accounting Operations Shared Services. In this role, you will be responsible for developing and overseeing the strategic direction and day-to-day operations of our accounting operations shared services function. This is a new senior leadership role in the organization responsible for leading the customer billing...
SPS Commerce is hiring an Associate Space and Support Analyst to join our team! As an Associate Space and Support Analyst, you will play a key role in the Customer Success department to help support our growing customer base with a focus on customer satisfaction. This role includes aiding in planogram builds with a focus in development, a proficiency in gathering performance data to support strategy direction, and the capability to construct a merchandising presentation story. Candidates will be called upon to support any number of initiatives & projects, balanced against the priorities of...
We are seeking a highly motivated and experienced individual to join our team as the Director of Customer Success Operations In this role, you will lead a team of dedicated professionals focused on expediting the payment process and enhancing customer...
SPS Commerce is seeking an IAM Security Engineer who will take charge of overseeing and administering IAM controls to fulfill SPS's security program and audit requirements. Additionally, this role will act as the technology backup for applications under the IAM team's purview. As part of this position, you'll collaborate with stakeholders throughout the organization to bolster both centralized and decentralized systems and applications. This presents a thrilling chance for a proactive individual with a strong inclination for innovation to introduce fresh concepts to the team and engage with cutting-edge technologies.