SPS Commerce

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Job Locations US-MN-Minneapolis
Posted Date 4 weeks ago(3/16/2021 2:54 PM)
SPS Commerce is looking for a Financial Reporting Analyst with a strong interest in SEC reporting (we will also consider a Sr. Financial Analyst for well qualified candidates). This opportunity is perfect for someone who’s looking to make a move out of public accounting and continue their career growth with exposure to many parts of the company by showing Results Matter! We’re a high-performing and fast-paced Finance group within a growing, employees first company. We are looking for someone to join our team who wants to Know More To Be More and help us Win Today, Win Tomorrow.   Does this sound like you? - Do you have passion for SEC reporting? - Do you have an energetic willingness to work, change, learn, and grow in a fast-paced, high-volume, rapidly changing work environment? - Do you have a positive attitude and a desire to try new approaches and work with new tools to drive improvements? - Are you timely and accurate completion of work, while actively gathering and sharing information as necessary to successfully complete job functions and effectively manage your own workload? Why SPS? -  We know that there are a lot of employment choices for great talent so at SPS we work hard to create an environment where “Employees Come First” and where your “Thirst for Growth” can be nurtured. We’re a market leader and have just passed our 80th consecutive quarter of growth. This allows us to continue to invest in our employees and aggressively gain market share. The Day-to-Day   The Financial Reporting Analyst will prepare and reconcile financial statements for SEC reporting while assisting in technical research and executing on financial reporting projects.  The Financial Reporting Analyst will also assist with SOX testing and external audit requests.   - Prepare and reconcile internal, external, and SEC financial statement reports on a monthly, quarterly, and annual basis - Research technical accounting matters - Assist in maintaining and tracking accounting policies and significant accounting transactions - Prepare journal entries for significant transactions and reconcile related general ledger accounts - Perform SOX testing and documentation, as needed - Support external audit requests - Be a proactive business partner to other departments within the organization by providing accurate and consistent reporting - Execute on financial projects and perform other miscellaneous responsibilities and special projects, as needed Minimum Requirements: - Education/Experience - Financial Analyst: Bachelors degree +1 year of public accounting experience or 2+ years of Financial Reporting experience OR some post-secondary education + 3 years of financial/accounting/auditing experience - Sr. Financial Analyst: Bachelors degree +5 year public accounting or financial analyst experience OR an advance degree with 3 years of public accounting or financial analyst experience - Working knowledge of U.S GAAP and SEC rules and regulations - Ability to communicate effectively with all levels of the organization and with external parties - Preferred Experience - Degree Finance or Accounting a plus - CPA  *EOE including disability/ veteran*  
Job ID
2021-5269
Category
Finance & Accounting
FTE Status
Full-time
Job Locations US-MN-Minneapolis
Posted Date 1 month ago(3/10/2021 12:19 PM)
SPS Commerce is looking for a Senior Billing Support Analyst to provide exceptional support to SPS enterprise and strategic customers. In this new role, you’ll work directly with high-profile accounts and cross-functional internal teams to identify, troubleshoot, and resolve billing and invoicing issues. This is a high-visibility opportunity to be part of informing and shaping both this role and the future of the team.    Does this sound like you? - You possess a unique blend of the patience and empathy needed to provide great customer service, combined with the grit and tenacity required in an in-bound customer support environment - You have an investigative mindset – you enjoy digging in to issues, analyzing data, identifying trends, and then putting the pieces together to both resolve the immediate issue and avoid future issues - You’re the ultimate team player, your love elevating the performance of the team by helping your co-workers develop and grow Why SPS? We solve retail supply chain problems by cutting through inefficiency with innovation and automation. At SPS we empower retailers, suppliers, distributors, grocers and logistics partners to work better together with our people, our process and our tech products.  We have the world’s largest retail network, and we don’t just lead the industry, we are the industry.   At SPS, we believe every employee makes a difference. We ensure employees have the tools, resources and training to explore new ideas and execute them. Our success comes from playing as a team and always playing to win. Careers don’t just grow here, they’re made here. Day to Day In this role you will be responsible for providing the highest possible level of support to SPS enterprise and strategic customers in the areas of billing support. You’ll support and resolve customer issues related to their SPS invoices by engaging with customers via telephone, email, and chat and will be responsible for billing support-related issue analysis, documentation, resolution, and customer elevations. Additional responsibilities include: - Responsible for billing-related queue research and response with a focus for our enterprise and strategic customers to ensure timely resolution of customer inquiries - Collaborate with internal SPS teams to quickly answer questions, resolve complex issues, and provide guidance and training to customers - Utilize processes, tools, and resources to respond to internal stakeholders to resolve enterprise and strategic customer inquiries, provide education, troubleshoot issues, provide additional resources when necessary, understand the Voice of the Customer, and provide timely resolution - Create a positive, empathetic external and internal customer experience with each interaction - Identify and report on customer inquiry trends by analyzing root cause and sharing insights with team and manager to close gaps and reduce customer inquiries/issues - Identify opportunities across People, Process, and Technology to improve the customer and team experience Required Skills - Combination of 6+ years of post-secondary education and customer support experience  - Proven partnership skills and ability to work with internal partners to ensure strong processes for resolving problems - Problem-solving and investigative mindset while being curious and having a customer-centric focus - Professional verbal and written communication skills - Demonstrated abilities and comfort to navigate a variety of platforms (e.g., Salesforce, VersaPay, MS Dynamics NAV) preferred - Proven competence with Microsoft Office (e.g., Word, Excel, PowerPoint, Outlook)   EOE including disability/ veteran
Job ID
2021-5249
Category
Finance & Accounting
FTE Status
Full-time
Job Locations US-MN-Minneapolis
Posted Date 1 month ago(3/10/2021 11:14 AM)
SPS Commerce is looking for a Senior Billings Analyst to provide exceptional support to the internal teams who manage our relationships with enterprise and strategic customers. In this key role, you’ll be the go-to person to address questions and help resolve billing and invoicing issues. You’ll also continue to hone your problem-solving skills as you take initiative to identify issues and drive solutions to ever evolving billing challenges and opportunities. Does this sound like you? - You’re naturally curious with a passion for solving problems by digging into issues, identifying root causes, and driving to issue resolution - You’re adept at collaborating with teammates from a variety of functions, managing relationships, and coordinating resources to solve problems - You’ve been described as a go-getter, you’re known for taking the initiative to find ways to make an impact rather than waiting for work to be assigned to you - You’re comfortable with systems and processes, and can see how things relate to each other Why SPS? We solve retail supply chain problems by cutting through inefficiency with innovation and automation. At SPS we empower retailers, suppliers, distributors, grocers and logistics partners to work better together with our people, our process and our tech products. We have the world’s largest retail network, and we don’t just lead the industry, we are the industry.   At SPS, we believe every employee makes a difference. We ensure employees have the tools, resources and training to explore new ideas and execute them. Our success comes from playing as a team and always playing to win. Careers don’t just grow here, they’re made here. Day to Day In this role you will be responsible for providing the highest possible level of support to SPS enterprise and strategic customers in the areas of invoicing and billing. You’ll work closely with internal partners from multiple functions to identify issues, research root causes, and execute timely follow-up to ultimate resolution. This will be accomplished through the following responsibilities: - Conduct billing queue research and response to internal stakeholders to support enterprise and strategic customers to ensure quick resolution of customer inquiries - Collaborate with internal SPS teams to quickly answer questions, resolve complex issues, and provide guidance and training to customers - Utilize processes, tools, and resources to respond to internal stakeholders to resolve enterprise and strategic customer inquiries, provide education, troubleshoot issues, provide additional resources when necessary, understand the Voice of the Customer, and provide timely resolution - Spot patterns of customer inquiries, analyze root cause, and share insights with team and leader to close opportunity gaps and recommend customer centric resolution of issues - Identify opportunities to leverage systems to improve business processes and functions - Create a positive, empathetic customer experience with each interaction Required Skills - Combination of 6+ years of post-secondary education and customer support experience  - Proven partnership skills and ability to work cross-functionally with internal partners - Demonstrated problem-solving and investigative mindset while being curious and having a customer-centric focus - Professional verbal and written communication skills - Demonstrated abilities and comfort to navigate a variety of platforms (e.g., Salesforce, VersaPay, MS Dynamics NAV) preferred - Proven competence with Microsoft Office (e.g., Word, Excel, PowerPoint, Outlook) - Project management experience preferred   EOE including disability/ veteran
Job ID
2021-5248
Category
Finance & Accounting
FTE Status
Full-time

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