SPS Commerce

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Job Locations US-MN-Minneapolis
Posted Date 2 weeks ago(7/9/2021 11:53 AM)
SPS Commerce is adding a Payroll Manager to lead our team responsible for administering payroll for over 1,500 employees located in 40+ states and 10+ countries. In this role, you'll maintain relationships with external payroll vendors as well as internal stakeholders, in addition to coaching and developing team members to achieve the best results. Additionally, this role is responsible for designing and maintaining effective and scalable payroll processes, systems, and policies that ensure accuracy and compliance. Does this sound like you? - You're an experienced payroll leader looking for an opportunity to influence and drive strategy with a growing company. - You're a payroll guru. You know payroll inside & out, and have the certifications and breadth of experience to recognize, recommend, and implement best practices. - You're a team player. You embrace collaboration and teamwork, and understand that we succeed together.   Why SPS?  We solve retail supply chain problems by cutting through inefficiency with innovation and automation. At SPS we empower retailers, suppliers, distributors, grocers and logistics partners to work better together with our people, our process and our tech products.  We have the world’s largest retail network, and we don’t just lead the industry, we are the industry.     At SPS, we believe every employee makes a difference. We ensure employees have the tools, resources and training to explore new ideas and execute them. Our success comes from playing as a team and always playing to win. Careers don’t just grow here, they’re made here.    Day to Day - Design, implement, and oversee global payroll processes, systems, and policies; ensure proper controls and automation to scale for growth - Ensure compliance with statutory and SOX reporting; maintain a current knowledgebase of payroll regulations - Drive accountability and coordinate payroll team activities to meet team targets and operational requirements; develop direct reports; maintain a vision for each individual and the entire team - Provide strategic input regarding payroll administration of new and complex issues (e.g., integrations of acquired businesses, system upgrades, expansion into new jurisdictions) - Oversee relationship with external payroll providers by tracking their performance and establishing KPIs; identify areas for improvement - Act as a second‐level reviewer of payrolls and other statutory/ad hoc payments - Examine, remedy, and reconcile payroll data discrepancies, issues, and accounts - Independently handle complex issues, inquiries, and requests with minimal supervision, while escalating only the most complex issues - Take ownership and represent the payroll function related to HR projects and external audits Required Skills - Bachelor’s degree, or equivalent combination of education and experience - 5+ years of payroll background including multi‐state experience - 2+ years experieince leading/managing a team - Demonstrated ability to understand and leverage formal project management practices to ensure timely completion and proper control of initiatives - Dynamic understanding of payroll regulations and best practices - High ethical standards with superb attention to confidential and sensitive data - Ability to collaborate and communicate effectively with payroll’s customers, partners, and varying levels of management - Proven Microsoft Office skills (Word, Excel, and Outlook) Preferred Experience - Experience with international payroll administration  - Certified Payroll Professional (CPP) and/or Certified HR Professional (CHRP) - Experience working with UKG Pro (formerly UltiPro) or ADP payroll systems - Experience with internal controls under Sarbanes‐Oxley Act related to public companies - Experience with balance sheet reconciliations and accounting for payroll and benefits   EOE including disability/ veteran   
Job ID
2021-5746
Category
Finance & Accounting
FTE Status
Full-time
Job Locations US-MN-Minneapolis
Posted Date 4 weeks ago(6/25/2021 5:43 PM)
SPS Commerce is expanding our tax team with the addition of an Associate Tax Accountant. In this role, you'll be responsible for all aspects of the company’s sales and use tax. In addition to establishing yourself as SPS's sales tax subject matter expert, you'll have the opportunity to influence the company’s tax conclusions by providing guidance based on your research, analysis, and experience.     Does this sound like you?  - Being a key member of a small, growing team appeals to you. You don't like being siloed and look forward to the opportunity to work on projects outside of your core area of responsibility. - You're curious and driven to learn and grow personally and professionally.  - You hold yourself and your teammates to high standards of performance, while operating with integrity and respect.   Why SPS?  We solve retail supply chain problems by cutting through inefficiency with innovation and automation. At SPS we empower retailers, suppliers, distributors, grocers and logistics partners to work better together with our people, our process and our tech products.  We have the world’s largest retail network, and we don’t just lead the industry, we are the industry.     At SPS, we believe every employee makes a difference. We ensure employees have the tools, resources and training to explore new ideas and execute them. Our success comes from playing as a team and always playing to win. Careers don’t just grow here, they’re made here.  Day to Day - Accurately and timely prepare recurring sales and use and VAT returns for 45+ states, cities, and countries, and various government-mandated business filings (e.g., unclaimed property returns) - Reconcile and analyze monthly tax reports generated from the various billing systems; record related journal entries in the accounting systems - Manage and respond to government agency sales and use tax audits or notices - Evaluate the company’s revenue streams, billing processes, and systems to ensure accuracy related to the collection of proper tax on sales - Influence and advise internal stakeholders regarding the company’s taxability and nexus conclusions based on monitoring of state law changes and researching the relevant state and foreign tax rules and regulations - Respond to escalated tax-related customer billing inquiries - Assist with tax and accounting projects and initiatives, as requested - Partner with and gather data for internal tax team and external auditor, as needed Required Skills - Bachelor’s degree (Accounting, Finance); OR equivalent combination of post-secondary education and relevant experience - 1+ years relevant public accounting experience OR 3+ years private industry - Curiosity and ability to quickly achieve a learning curve; desire to become a subject matter expert - Familiar with indirect tax regulations for state, local, and international jurisdictions - Reliable organizational and time management skills with the ability to manage various tasks with strict deadlines; process-focused with close and meticulous attention to detail - Ability to translate, simplify, and communicate (both verbal and written) complex information to individuals with varying levels of expertise and job roles - Proven Microsoft Office skills (Word, Excel, and Outlook) Preferred Experience - Public accounting experience - SaaS or Software company experience - TTR or similar sales tax research tool   EOE including disability/ veteran 
Job ID
2021-5684
Category
Finance & Accounting
FTE Status
Full-time
Job Locations US-MN-Minneapolis
Posted Date 4 weeks ago(6/28/2021 6:00 PM)
SPS Commerce is growing! We are looking to add an Associate Commission Analyst to our Commissions team who is Obsessed with Customers, has a Thirst for Growth and has a Get After It mindset. The Associate Commission Analyst assists in the administration of the Company’s variable compensation plans by ensuring that all closed sales are properly tracked in SalesForce, and that commissions are being accurately calculated using our commissions tool, Xactly Incent. Does this sound like you? - You have an analytical mindset, are very good with numbers and are very curious by nature. - You have an innate ability to build relationships and work with many kinds of people in all levels of the organization. - You are comfortable handling sensitive information while maintaining strict confidentiality - You are sensitive to the needs of your internal customers, and have a passion for helping them resolve issues   Why SPS? We solve retail supply chain problems by cutting through inefficiency with innovation and automation. At SPS we empower retailers, suppliers, distributors, grocers and logistics partners to work better together with our people, our process and our tech products. We have the world’s largest retail network, and we don’t just lead the industry, we are the industry. At SPS, we believe every employee makes a difference. We ensure employees have the tools, resources and training to explore new ideas and execute them. Our success comes from playing as a team and always playing to win. Careers don’t just grow here, they’re made here   Day to Day In this role you will be responsible for providing the highest possible level of support to SPS enterprise employees in the area of commissions. You’ll work closely with internal partners from multiple functions to identify issues, research root causes, and execute timely follow-up to ultimate resolution. This will be accomplished through the following responsibilities: - Analyze and calculate lift adjustments, which are adjustments to determine the amount of commissionable revenue generated on a closed/won sale - Assist in the calculation of all commission-based compensation plans in accordance with Company policy and individual employees’ commission plans - Perform monthly accounting reconciliations on a timely basis - Maintain a deep understanding of the source data (Salesforce) and calculate necessary adjustments to ensure all closed/won sales are accurately credited to the appropriate individual(s) - Partner with Sales Operations, Sales Management, and Legal team to coordinate annual plan changes, sales quotas updates, and reporting requirements - Assist in research and resolution of all commission compensation inquiries in a timely and accurate manner - Calculate referral partner commissions and ensure timely and accurate payments based on established agreements   Required Skills - Demonstrated ability to analyze issues, determine, and implement appropriate solutions and resolve sensitive problems - Advanced level of competency with Microsoft Excel (Vlookups, SumIfs, Pivot Tables, etc) - Strong knowledge of systems and automation - Collaborative skills to work effectively with the commissions team - Exceptional organizational skills and attention to detail with the ability to manage multiple concurrent responsibilities and tight deadlines - Ability to adapt and thrive in an environment of high growth and continual change by taking initiative - Demonstrated ability to maintain confidentiality with sensitive information - Basic understanding of financial compliance standards, and a working knowledge of GAAP. - Bachelor’s degree in finance, economics, business administration, accounting; or equivalent combination of education and experience   Preferred Experience - Prior experience with sales commissions preferred - Previous Xactly Incent experience preferred but not necessary - Previous experience using SalesForce for sales tracking and creating/running reports   EOE including disability / veteran
Job ID
2021-5664
Category
Finance & Accounting
FTE Status
Full-time
Job Locations US-MN-Minneapolis
Posted Date 1 month ago(6/22/2021 2:31 PM)
SPS is seeking a Sr. Financial Analyst to join the Financial Planning and Analysis (FP&A) team, supporting our Sales Organization.  The right candidate will have the opportunity to partner within the Finance department, Sales organization, senior leaders and executives to help guide budgeting, forecasting, and various projects and analysis for the business, enabling our organization to maintain a rapid growth pace.   Does this sound like you? - You are comfortable working with senior leadership, and you have the confidence to speak your mind and influence and advise when considering matters with financial impact. - You are self-directed and can work well autonomously, but you also partner well with business partners and finance professionals. - You enjoy working with a growing Sales organization.  Ideally, you’ll have experience working with commission/ variable compensation programs.   Why SPS? We solve retail supply chain problems by cutting through inefficiency with innovation and automation. At SPS we empower retailers, suppliers, distributors, grocers and logistics partners to work better together with our people, our process and our tech products.   We have the world’s largest retail network, and we don’t just lead the industry, we are the industry. At SPS, we believe every employee makes a difference. We ensure employees have the tools, resources and training to explore new ideas and execute them.  Our success comes from playing as a team and always playing to win. Careers don’t just grow here, they’re made here.   The Day-to-Day   The Senior Financial Analyst will perform key financial analysis on strategic business initiatives to help drive proactive, value-added analytics to drive strategic business decisions. Key to the success of this position will be ability to perform financial analyses which will make sense of data from different sources and provide key insights and recommendations, obtaining the necessary data and information to ensure complete, timely and accurate analysis of financial information, and processes in a proactive and effective manner. The Senior Financial Analyst will also need to successfully collaborate and partner with aligned business unit(s) to understand their business and provide various analytic support.  Responsibilities will include: - Lead finance business partner on all strategic priority analyses - Collaborate with senior management and departmental owners in the development of operational metrics/KPI’s, initiatives, ad hoc analysis, and reporting - Assist with business on monthly rolling forecasts, including variance and trend analysis - Effectively communicate/present results of analyses with recommended courses of actions - Collaborate across business units within SPS; be a proactive business partner - Support and work directly with the management team in the analysis and monitoring key financial statistics and analytics - Proactively contribute to the identification of opportunities and actions to improve financial performance through creation of financial reporting and analytic tools - Develop sound financial models and/or business cases in partnership with business managers - Key representative for Finance in data transformation and standardization efforts - Lead and/or provide expertise to ad hoc projects and analysis as required; ROI modeling, etc. Required Skills/ Experience - Bachelor's degree in Finance/Accounting required; MBA preferred - 5-10 years of experience in Finance, with 5+ years in a Financial Planning & Analysis role - Inquisitive, detail-oriented with strong analytical skills and a creative problem-solving approach - Ability to rapidly develop a strong understanding of internal data sources, including accessing, analyzing, and addressing specific questions with relevant data in an expedited manner - Advanced Excel skills - Demonstrated technical proficiency with financial planning and reporting software for SaaS solutions (e.g., Anaplan, Power BI, Salesforce) - Excellent communication skills, both written and verbal - Proven ability to build effective professional relationships cross-departmentally - Strong initiative and ability to manage multiple projects with strong follow through skills; capable of taking initiative in an ambiguous and changing environment - Must be detail oriented with strong organizational skills; ability to work effectively in a fast-paced, dynamic environment - Works well in independent or team environments; demonstrated team player with positive attitude Preferred Experience: Accounting experience, Experience supporting a sales organization, including commissions programs   EOE including veterans/disability.
Job ID
2021-5605
Category
Finance & Accounting
FTE Status
Full-time
Job Locations US-MN-Minneapolis
Posted Date 1 month ago(6/9/2021 3:46 PM)
SPS Commerce is adding a Billing Analyst to our Customer Success team. In this role, you'll work directly with our customers and cross-functional internal teams to identify, troubleshoot, and resolve billing and invoicing issues. This is a great opportunity to join a growing and evolving team!   Does this sound like you? - You share our obsession with customers and are passionate about helping them achieve success. - You possess a unique blend of the patience and empathy needed to provide great customer service, combined with the grit and tenacity required in an in-bound customer support environment  - You have an investigative mindset and are adept at using multiple systems and tools to dig in to issues and identify the root cause.    Why SPS?  We solve retail supply chain problems by cutting through inefficiency with innovation and automation. At SPS we empower retailers, suppliers, distributors, grocers and logistics partners to work better together with our people, our process and our tech products.  We have the world’s largest retail network, and we don’t just lead the industry, we are the industry.     At SPS, we believe every employee makes a difference. We ensure employees have the tools, resources and training to explore new ideas and execute them. Our success comes from playing as a team and always playing to win. Careers don’t just grow here, they’re made here.    Day-to-Day Engage with customers to respond to their inquiry using established and documented processes to bring escalated cases and any complex cases to a resolution while focusing on providing a positive experience to our customer. - Utilize processes, tools, and resources to respond to customer inquiries, educate customers, troubleshoot issues, provide resources, understand the Voice of the Customer, and a timely resolution - Accountable and empowered to create to a positive, empathetic internal and external customer experience with each interaction - Resolve escalated inquiries and any other inquiries related to an invoice, payment, account, cancellation, or similar inquiry - Spot patterns of customer inquiries; analyze root cause; act transactionally and think relationally; share insights with team/leader to close opportunity gaps - Document customer interactions, key findings, progress, and insights in Salesforce - Facilitate problem identification, research, and timely follow-up to an ultimate resolution - Collaborate with appropriate internal individuals or teams, as necessary - Refer and/or escalate cases to the appropriate internal individuals or teams   Required Skills - Bachelor’s degree or equivalent combination of education and experience - 1+ years of related experience - Problem-solving and investigative mindset while being curious and having a customer-centric focus - Professional and customer centric slant on verbal and written communication skills - Proven competence with Microsoft Office (e.g., Word, Excel, PowerPoint, Outlook)   Preferred Experience - Prior customer service experience in any industry preferred - Demonstrated abilities and comfort to navigate a variety of platforms (e.g., Salesforce, VersaPay, MS Dynamics NAV)   Internal Equivalency Experience - Other entry-level SPS job role, preferred to have customer-facing experience   EOE including disability/ veteran 
Job ID
2021-5438
Category
Finance & Accounting
FTE Status
Full-time
Job Locations US-MN-Minneapolis
Posted Date 2 weeks ago(7/7/2021 7:05 PM)
SPS Commerce is looking for a Senior Billings Analyst to provide exceptional support to the internal teams who manage our relationships with enterprise and strategic customers. In this key role, you’ll be the go-to person to address questions and help resolve billing and invoicing issues. You’ll also continue to hone your problem-solving skills as you take initiative to identify issues and drive solutions to ever evolving billing challenges and opportunities. Does this sound like you? - You’re naturally curious with a passion for solving problems by digging into issues, identifying root causes, and driving to issue resolution - You’re adept at collaborating with teammates from a variety of functions, managing relationships, and coordinating resources to solve problems - You’ve been described as a go-getter, you’re known for taking the initiative to find ways to make an impact rather than waiting for work to be assigned to you - You’re comfortable with systems and processes, and can see how things relate to each other Why SPS? We solve retail supply chain problems by cutting through inefficiency with innovation and automation. At SPS we empower retailers, suppliers, distributors, grocers and logistics partners to work better together with our people, our process and our tech products. We have the world’s largest retail network, and we don’t just lead the industry, we are the industry.   At SPS, we believe every employee makes a difference. We ensure employees have the tools, resources and training to explore new ideas and execute them. Our success comes from playing as a team and always playing to win. Careers don’t just grow here, they’re made here. Day to Day In this role you will be responsible for providing the highest possible level of support to SPS enterprise and strategic customers in the areas of invoicing and billing. You’ll work closely with internal partners from multiple functions to identify issues, research root causes, and execute timely follow-up to ultimate resolution. This will be accomplished through the following responsibilities: - Conduct billing queue research and response to internal stakeholders to support enterprise and strategic customers to ensure quick resolution of customer inquiries - Collaborate with internal SPS teams to quickly answer questions, resolve complex issues, and provide guidance and training to customers - Utilize processes, tools, and resources to respond to internal stakeholders to resolve enterprise and strategic customer inquiries, provide education, troubleshoot issues, provide additional resources when necessary, understand the Voice of the Customer, and provide timely resolution - Spot patterns of customer inquiries, analyze root cause, and share insights with team and leader to close opportunity gaps and recommend customer centric resolution of issues - Identify opportunities to leverage systems to improve business processes and functions - Create a positive, empathetic customer experience with each interaction Required Skills - Combination of 6+ years of post-secondary education and customer support experience  - Proven partnership skills and ability to work cross-functionally with internal partners - Demonstrated problem-solving and investigative mindset while being curious and having a customer-centric focus - Professional verbal and written communication skills - Demonstrated abilities and comfort to navigate a variety of platforms (e.g., Salesforce, VersaPay, MS Dynamics NAV) preferred - Proven competence with Microsoft Office (e.g., Word, Excel, PowerPoint, Outlook) - Project management experience preferred   EOE including disability/ veteran
Job ID
2021-5248
Category
Finance & Accounting
FTE Status
Full-time

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