SPS Commerce

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Job Locations US-MN-Minneapolis
Posted Date 1 day ago(7/22/2021 11:08 AM)
The Enterprise Strategic Account Executive (ESAE) is first and foremost a hunter of net new business among large supplier accounts ($150 million + in annual revenue). In addition, the ESAE will work to upsell and cross sell their current account base and respond to incoming leads from a variety of sources. Partnering with an Associate Account Executive, you’ll use your business acumen and enterprise acumen  to demonstrate and prescribe SPS solutions to potential clients. This is a high profile position with enterprise level customers.    Why Join SPS? We solve retail supply chain problems by cutting through inefficiency with innovation and automation. At SPS we empower retailers, suppliers, distributors, grocers, and logistics partners to work better together with our people, our process, and our tech products.  We have the world’s largest retail network, and we don’t just lead the industry, we are the industry.    At SPS, we believe every employee makes a difference. We ensure employees have the tools, resources and training to explore new ideas and execute them. Our success comes from playing as a team and always playing to win. Careers don’t just grow here, they’re made here.   Does this sound like you? - You are a hunter. You can dive in and manage your territory with a sense of urgency and commitment to getting things done. - Results matter and you hold yourself to a high standard of performance. This shines in your fluent development of comprehensive partner go-to-market strategies. - Obsessed with customers is how you work. You're an innovator with excellent communication, interpersonal and customer engagement skills as someone who can work cross-functionally as well as across different levels of leadership. - You have mastered translating technical and business information to a variety of audiences, and partner management is your true calling. You work with a sense of urgency without sacrificing the quality of the work you are providing. - You work smarter and harder by thriving to hold stamina through a complex solution sales process. - Passionate about 100% Direct Sales. - Self motivated to drive sales in a quota based defined sales territory. The Day-To-Day - Creatively prospect for new clients through email campaigns, networking, cold calling, and other strategies you determine can reach client most effectively so you can offer SPS Commerce solutions to help the customer improve their business.  - Build relationships and generate future business using a prescriptive approach that provides customers with a clear understanding of SPS Commerce Full-Service products and the value they can expect.  - Collaborate with internal team members and partners to create and present effective solutions to our customers.  - Orchestrate sales cycle and align with key stakeholders to drive maximum value and revenue. - Create and deliver persuasive executive level presentations that move clients to a purchase decision in full compliance with their supply chain requirements. - Communicate trends in the customer base to Product Management, Channel, and Customer Support. - Continue to partner with clients as their business needs change and identify opportunities to upsell/ cross sell.  - Some travel of 10-25% will be required, once we are able to travel. Minimum Requirements - Bachelor’s degree AND 8 years of relevant work experience with 4+ years quota-carrying sales experience.  Additional work experience may be considered in lieu of post-secondary education. - Demonstrated experience managing large or Enterprise sales cycles from prospecting to close. - Strong customer orientation with a  ability to identify customer challenges and articulate a value-added solution to meet their needs.  - Strong track record in selling achievements; conceptual and strategic sales experience with high motivation and results orientation.  - Ability to think and plan strategically. - Strong verbal, written & presentation skills, with ability to translate technical & customer information into products requirements for different level audiences. - Excellent communication and cross-functional teamwork skills (product management, support, sales and senior management).  Preferred Experience - SaaS sales experience strong preferred. - Knowledge of Enterprise level customers including the complex nature of integrating new platforms. - Retail experience preferred. EOE including disability/ veteran
Job ID
2021-5776
Category
Sales
FTE Status
Full-time
Job Locations US-MN-Minneapolis
Posted Date 2 weeks ago(7/9/2021 8:45 AM)
We’re looking for multiple Strategic Account Executives to join a wildly successful sales organization.  The ideal candidates will be a strong team player, have a strong prospecting / hunting mentality, and will have experience in managing a large territory.   Does this sound like you? - You love the thrill of discovering new logos but can continue to cultivate new revenue opportunities within existing business. - You’re a team player – you’re known for your ability to collaborate with others in order to close a deal. Whether you’re leading the charge or playing a supportive role, you work hard for the win. - You have a positive attitude – we all know sales is hard, but you’re outstanding work ethic and optimistic perspective helps you build velocity and a solid sales pipeline!  Why SPS? We solve retail supply chain problems by cutting through inefficiency with innovation and automation. At SPS we empower retailers, suppliers, distributors, grocers and logistics partners to work better together with our people, our process and our tech products.   We have the world’s largest retail network, and we don’t just lead the industry, we are the industry. At SPS, we believe every employee makes a difference. We ensure employees have the tools, resources and training to explore new ideas and execute them.  Our success comes from playing as a team and always playing to win. Careers don’t just grow here, they’re made here.   The Day-to-Day In this quota-carrying and fast-paced role, you will continuously seek net new business derived from prospecting, territory management, and periodically going onsite (when safe).  You will work cross-functionally and pull in resources from the sales engineering team and work to transition business to our implementation team. Once a new customer is onboard, this account will remain as part of your territory for possible upsell or cross sell. In this role, you will grow business with a constant mix of new and expanding clients with a strong emphasis on net new customer acquisition.  - Drive a value-based sales process and manage a defined sales territory (e.g., identify, develop, and close new business opportunities)  - Creatively prospect for new clients through email campaigns, networking, cold calling, and other strategies you determine can reach client most effectively  - Engage in all qualified leads/opportunities assigned from a variety of teams (e.g., Channel, Logistics, Analytics, Marketing, Community, Lead Generation)  - Collaborate with an account team to understand and leverage existing SPS relationships while cultivating a culture that grows together and aligns with SPS Values  - Nurture prospects and current customers; cross-sell and upsell existing subscribers  - Maintain a rolling 90-day pipeline to meet or exceed ARR quota  - Work to maintain customer satisfaction; respond to customers in a timely manner; ensure the customer has proper alignment with customer success  - Document key findings, progress, insights, and pipeline velocity in Salesforce.com    Minimum Requirements - Bachelor’s degree plus 5 years of relevant work experience (with 3+ years quota-carrying sales experience) OR some post-secondary education plus 9 years of relevant sales experience  - Demonstrated experience managing sales cycles from prospecting to close, building a pipeline, patiently overcoming objections, using tools and resources to demonstrate ROI, effectively forecasting, and persisting through short and long sales cycles  - Proven experience generating leads from your own prospecting efforts, leveraging your contacts and existing accounts and partners   - Clear, concise, and confident communicator (verbal, non-verbal, written), including effectively altering vocal tone/inflection, listening, and writing relevant and engaging content  - Ability to translate and clearly communicate business issues and technical information to individuals with varied levels of expertise  - Excellent skills with cross-functional teamwork (e.g., product management, support, sales leadership, and senior management)  - Demonstrative behaviors around integrity, relationship building, and leadership expectations  Preferred Experience - Multi-year tenure in a single organization with 3+ years of repeated success exceeding quota is preferred  - Proven competence with Microsoft Office (e.g., Word, Excel, PowerPoint, Outlook) and Salesforce.com    EOE including veterans / disability
Job ID
2021-5770
Category
Sales
FTE Status
Full-time
Job Locations US-MN-Minneapolis
Posted Date 7 days ago(7/16/2021 5:07 PM)
SPS is hiring an Associate Business Systems Administrator for the CPQ team. This position will work with Sales leadership, CPQ Administrator team and Sales Operations teams to drive efficiencies in process, policies, and systems to support the sales organization.  This position will identify and streamline sales processes and administration, such as analysis on pricing metrics, territory and market segmentation, and sales activity as well as assist with forecasting and incentive compensation analysis. This might include Salesforce administration, pricing, analysis, territory, market segmentation and overall sales activity support. An ability to understand sales process issues and communicate solutions to the internal teams is essential to the success in this role. Does this sound like you? - You are a team player, able to work with colleagues in different areas of the organization. - You are extremely self-motivated with the ability to prioritize and work in a dynamic, fast-paced environment. - You have strong analytical skills, with the ability to process information quickly. Sales Operations consists of several different teams which include: Sales Training, Lead Management, Pre-Sales, and Sales Ops. This group helps to train new and existing sales employees, qualify and distribute leads accordingly, assist with sales contracts and negotiations, support forecasting and commissions, and works to make improvements with Salesforce automation. This group ensures that all sales teams across SPS are operating effectively and efficiently.‚Äč The Day-to-Day: - Serve as the primary CPQ resource to the Sales team providing superior customer service by offering accurate, timely follow-up in a friendly, professional manner. - Utilize a consultative approach to support by asking appropriate questions seeking to understand the business needs. - Serve as a subject matter expert on Salesforce, Opportunities, Contracts, and Products as they relate to CPQ. - Work with the Sales Operations team, Sales Trainers and the Sales teams to drive best practices, create training, workflow enhancements, reporting, and overall system enhancement to promote usability and adoption. - Suggest and develop metrics indicative to sales processes. - Work laterally across departments (Finance, Commissions, Corp Systems, Sales, Product Management) to understand business needs that drive configuration and enhancements to CPQ. - Serve as an additional flex resource to Sales Operations teams to manage high volumes. What experience and skills do I need? - Bachelor’s Degree and/or equivalent work experience. - Demonstrated analytical experience. - Proven skills performing thorough, quantitative or qualitative analysis using applicable technology tools. - Self-motivated with the ability to prioritize and work in a dynamic, fast-paced environment. - Intermediate Excel skills (lookups, pivots, model building). - Aptitude to learn data analysis and sales processes. - Competence with Microsoft Office (e.g., Word, Excel, PowerPoint, Outlook). - Clear, concise, and confident communicator (verbal, non-verbal, written). - Proven skills performing thorough, quantitative, or qualitative analysis using applicable technology tools. Nice to have’s: -  Experience using Salesforce.com strongly preferred. -  Prior experience creating databases, (i.e. Access or similar systems) preferred.
Job ID
2021-5757
Category
Sales
FTE Status
Full-time
Job Locations US-MN-Minneapolis
Posted Date 2 weeks ago(7/6/2021 7:23 PM)
Due to our continued growth, SPS Commerce is adding a Senior Contracts Manager to our sales operations team. In this role, you'll manage end-to-end sales contracts review, including negotiations, modifications, approvals, proposals, and template creation. This is an exciting opportunity to help lead and define contract review and negotiation at SPS.   Does this sound like you?  - You're action oriented. You have a strong sense of urgency and tend to jump in and figure things out.  - You enjoy engaging with customers and the art of negotiation. - You're a team player. You embrace collaboration and teamwork, and understand that no individual or group can do it all.   Why SPS?  We solve retail supply chain problems by cutting through inefficiency with innovation and automation. At SPS we empower retailers, suppliers, distributors, grocers and logistics partners to work better together with our people, our process and our tech products.  We have the world’s largest retail network, and we don’t just lead the industry, we are the industry.     At SPS, we believe every employee makes a difference. We ensure employees have the tools, resources and training to explore new ideas and execute them. Our success comes from playing as a team and always playing to win. Careers don’t just grow here, they’re made here.    Day to Day This role manages end-to-end sales contracts review, including negotiations, modifications, approvals, proposals, and template creation. This role requires an ability to understand SPS’s business, the sales process, and create/communicate solutions. The role acts as a representative of the Sales Operations team in complex cross-functional projects and teams. - Manage end-to-end process for contracts review, engaging cross-functional teams: review proposed modifications to contracts; draft and revise contract language to address various situations as they arise; oversee and conduct negotiations for proposals and contracts; obtain all required approvals for modifications; serve as the singular point of contact/resolution - Coordinate with cross-functional teams during contract/template creation, contract review, acting as a key contact for the Legal department; provide guidance on commonly requested edits, non-standard terms, policies, questions, etc. - Influence, inform, ideate, and collaboratively partner cross-functionally with SPS leaders and with key stakeholders internally/externally - Independently handle complex issues, inquiries, and requests with minimal supervision, while escalating only the most complex issues - Manage contract integration resulting from acquisitions; manage deal and request flow in alignment with priorities - Mentor (guide, advise, empower) Deal Desk teammates by sharing seasoned knowledge; identify potential training opportunities and coordinate with leadership to develop and deliver training and sales enablement tools - Leverage expertise in multiple areas of sales operations and proactively identify areas for improved insights, processes, and opportunities - Identify new and creative opportunities to leverage all Sales Operations systems to better support business processes or functions   Required Skills - Bachelor’s degree and 8+ years of relevant experience managing contracts (specifically including drafting and negotiating subscription/technology contracts); Master’s degree and 6+ years of relevant experience; or equivalent combination of education and experience - Experience leading complex projects with cross-functional teams - Clear, concise, and confident communicator (verbal, non-verbal, written) with excellent organizational skills - Demonstrate a continuous ability to work with sensitive and confidential information - Detail-oriented with strong problem-solving skills - Self-motivated with the ability to prioritize and work in a dynamic, fast-paced environment - Experience with Salesforce.com and CPQ preferred   EOE including disability/ veteran 
Job ID
2021-5716
Category
Sales
FTE Status
Full-time
Job Locations US-MN-Minneapolis
Posted Date 2 weeks ago(7/6/2021 7:35 PM)
Due to our continued growth, SPS Commerce is adding a Sales Operations Analyst to our sales operations team. This role will partner cross-functionally across multiple roles within the sales organization in support of our sales team. They will act as a key hub in ensuring the sales cycle is in line with expectations, including assisting with contract management.   Does this sound like you? - You thrive in being a resource to others and often times are admired for your efforts to go "above and beyond" to assist your colleagues. - You're well known for your attention to detail and your critical thinking skills.  You're not afraid to raise your hand to identifiy an issue but you work tirelessly towards a collaborative outcome. - You are systematic in your approach and are resourceful when there is ambiguity.  You're an excellent problem solver and driver.   Why SPS?  We solve retail supply chain problems by cutting through inefficiency with innovation and automation. At SPS we empower retailers, suppliers, distributors, grocers and logistics partners to work better together with our people, our process and our tech products.  We have the world’s largest retail network, and we don’t just lead the industry, we are the industry.     At SPS, we believe every employee makes a difference. We ensure employees have the tools, resources and training to explore new ideas and execute them. Our success comes from playing as a team and always playing to win. Careers don’t just grow here, they’re made here.    Day to Day Responsible for supporting the Sales team focused on contract creation for some of SPS’ most strategic prospects and customers. Approximately 40% of the work is quickly responding to contract requests from Retail Enterprise Sales, researching, and accurately capturing the terms of the sale; 60% of the work is reviewing standard contract terms and directed toward resolving contract issues with non-standard features as well as customer requests to change terms from other Sales teams.   - Support Sales teams in contract creation: highly collaborative partnering with Sales Leaders to create accurate contracts for new and additional purchases; manage day-to-day contract drafting - standard and custom, including research and clarification of deal details; partner with Sales Leaders to understand close plans and timelines - Advise and partner with Sales Leaders on non-standard deal structure and required approvals - Finalize custom contract requests, ensuring proper approvals are on file and records are updated for reporting and management - Manage deal and request flow in alignment with priorities communicated by direct leadership - Review contracts to ensure sales are accurately recorded in the system of record (Salesforce.com) in a timely manner - Ensure compliance with published Sales and business approval policies and procedures - Identify potential training issues and coordinate with internal teams to develop and deliver training and sales enablement tools - Support and advise the Sales teams globally to address general business and/or system (Salesforce.com and CPQ) questions or issues, as well as contractual options and terms; use judgment to escalate issues - Collaboratively work within team and cross-functionally - Cultivate a culture that grows together and aligns with SPS Values - Document key findings, progress, and insights in Salesforce.com Required Skills - Bachelor’s degree and 2+ years of relevant experience OR combination of equivalent education and relevant experience - Excellent organizational skills and attention to detail and can manage multiple concurrent responsibilities with minimal supervision - Clear, concise, and confident communicator (verbal, non-verbal, written) with people in a variety of job roles and levels internally and externally - Self-motivated with the ability to prioritize and work in a dynamic, fast-based environment Preferred Experience - Contract drafting experience - Salesforce and Salesforce CPQ (quoting system) experience - Proven process improvement skills to continually streamline and improve practices, including tools, templates, and processes to support an efficient and effective contract process Internal Equivalency Experience - 2+ years in SPS role(s) requiring an analytical and collaborative approach   EOE including disability/ veteran 
Job ID
2021-5713
Category
Sales
FTE Status
Full-time
Job Locations US-MN-Minneapolis
Posted Date 1 month ago(6/16/2021 1:05 PM)
Come help us continue our winning streak! SPS Commerce is looking for a facilitation-focused Senior Sales Trainer to join our team of experienced trainers. In this role, you will be responsible for delivering training to new sales hires, as well as refining and enhancing the sales techniques for our more seasoned sales reps.     Does this sound like you? - Facilitation is your thing. While you understand and respect content development and instructional design, you prefer training delivery. - You're known as a dynamic presenter. You have the energetic style necessary to keep sales reps engaged in learning, and can adapt your approach to accomodate various learning styles.   - You have strong organization skills and the ability to balance competing priorities to meet goals. Why SPS?  We solve retail supply chain problems by cutting through inefficiency with innovation and automation. At SPS we empower retailers, suppliers, distributors, grocers and logistics partners to work better together with our people, our process and our tech products.  We have the world’s largest retail network, and we don’t just lead the industry, we are the industry.     At SPS, we believe every employee makes a difference. We ensure employees have the tools, resources and training to explore new ideas and execute them. Our success comes from playing as a team and always playing to win. Careers don’t just grow here, they’re made here.    Day to Day  This facilitation-focused Senior Sales Trainer will be responsible for delivering training to new sales hires, and refining and enhancing the sales techniques for our all sales employees.  - Effectively facilitate trainings for the classroom and online learning environments, delivering results through innovation and action; maintain related training records, statistics, and metrics - Understand and advocate the SPS Sales Model - Integrate training and coaching with routine job functions, such as pitch decks; proactively motivate, coach, and provide feedback to Sales employees - Remain current on existing markets and regulations that may affect organization's product and/or sales process - Translate, simplify, and clearly communicate changes for products/technology into relevant training material, providing guidance to Sales employees on how to explain complex product information to non-technical audiences - Aid in and/or act as a project manager for the architecture of sales training programs such as employee on-boarding, product knowledge, and sales methodology - Collaborate to create training content with Sales Training Team members - Influence, advise, and align with the Sales Leaders, Sales advocates, and other key stakeholders - Maximize role effectiveness by researching training methodologies, learning tools, and sales practices; enhance job knowledge by participating in educational opportunities, reading professional publications, maintaining personal networks, and participating in professional organizations Required Skills  - Bachelor’s degree OR equivalent combination of experience and education - 5+ years related experience in a corporate training environment, with a focus on facilitating training to sales individuals and teams preferred - Ability to adjust training techniques to accommodate various learning styles - Excellent written and verbal skills/ability to communicate well across diverse teams - Must be a dynamic presenter in a variety of formats with a proven ability to ensure participants are engaged and learning the presented content - Strong ability to lead without authority to motivate teams and produce quality results - Commitment to a collaborative environment with professionalism, integrity, passion, and accountability - Highly organized and outcome-driven with the ability to meet project milestones and deadlines while working on concurrent projects and juggling multiple priorities - Ability to prioritize workload and optimally balance competing priorities to meet goals - Obsessive and unwavering commitment to empowering sellers - Strong sense of urgency and personal accountability Preferred Experience - Experience working in a technology organization and a high growth environment - Consistent track record of building positive relationships across a diverse range of partners and working across boundaries to deliver results - Experience working directly with Product and Sales leadership to identify learning needs and objectives - Experience making learning exciting, fun, social, and memorable Internal Equivalency Experience - At least 2 years of SPS experience and exposure to related/relevant areas of practice or expertise   EOE including disability/ veteran 
Job ID
2021-5668
Category
Sales
FTE Status
Full-time
Job Locations US-MN-Minneapolis
Posted Date 2 weeks ago(7/12/2021 7:13 PM)
SPS Commerce is a leading supply chain management company that provides state of the art cloud-based solutions. We are currently looking for a Senior Program Manager who is Obsessed with Customers, has a Thirst for Growth, and a Results Matter mindset to join our Sales Community team.   We're looking for someone who has strong customer management, consulting, analytical and communication skills, with a thirst for results. Working as part of a larger account team, the Program Manager is considered an internal expert on driving commitment rates for external customer acquisition programs and is highly skilled in consulting customers and project team coordination. This is a unique opportunity to have a significant impact within a rapidly growing company.   Does this sound like you? - You love working collaboratively as a team. - You excel at developing and fostering relationships with internal and external customers - from the teams you work with internally at SPS all the way up to C level executives of the companies you support. - You are confident leading and guiding your accounts. You communicate effectively, confidently and can speak eloquently, building rapport and understanding how you are coming across externally. This enables you to make recommendations to best serve your customers. - You are able to both run things behind the scenes and also be front of stage, making presentations to accounts and sales teams. - You are comfortable with a level of ambiguity and are agile, able to adjust to changing needs. Every customer is different, and you will evaluate what they are trying to achieve and make recommendations based on what you learn. - You have strong time management skills and are very detail oriented. Why work at SPS? We solve retail supply chain problems by cutting through inefficiency with innovation and automation. At SPS we empower retailers, suppliers, distributors, grocers, and logistics partners to work better together with our people, our process and our tech products. We have the world’s largest retail network, and we don’t just lead the industry, we are the industry.   At SPS, we believe every employee makes a difference. We ensure employees have the tools, resources, and training to explore new ideas and execute them. Our success comes from playing as a team and always playing to win. Careers don’t just grow here, they’re made here. The Day-to-Day The Senior Program Manager will be a member of the program management team. Their primary responsibilities consist of consulting our enterprise customers (Buying Organization/Retailers) on the onboarding of their large trading partner communities using best practices and real time data and analysis to maximize results.   This role will act as a liaison between the Buying Organization and their trading partner community, coordinating the buying organization messaging and escalation strategy/execution. - Engage in the planning and implementation of the more complex community programs of varying sizes (250-2500+ vendors) - Independently plans and creates strategies, tactics, activities, and communication materials for the purpose of conveying the customer's message to their community while driving maximum adoption within program timelines - Expertly collaborate with internal account teams and leadership to ensure the buying organization is following best practices while escalating appropriately where necessary. - Maintain necessary alignment with the retailer’s outreach project team to execute on an agreed messaging plan, execution strategy, and escalation management. - Appropriately set expectations and enforce best practices with our retailers on their outreach project plan and convey how their actions may affect their results. - Act as an encouraging and empathetic resource for the retailer while pushing them to be appropriately uncomfortable where needed. - Coordinate with a retailer to accurately represent the individual status and needs of the list of vendors provided to SPS Commerce. - Analyze vendor community data and feedback to customize a retailer’s initial strategy as well as pivot as needed based on continued learnings. - Use messaging, corresponding tools, training and collective team knowledge to maximize the commitment and ultimately adoption with each retailer. - Act as the “retailer expert” for the Community Sales team as they work directly with a retailer’s vendors to effectively be a liaison for the retailer. - Develop and execute training curriculum for sales staff to effectively represent our buying organizations goals and strategies during a trading partner outreach. - Mentor Associate level Program Managers via large engagement assistance   Required Experience/ Skills - Proven ability to prioritize workload across multiple projects while focusing on quality and detail - Proven competence with Microsoft Office (e.g., Word, Excel, PowerPoint, Outlook); expert level Excel skills and web analysis and reporting tools. - Clear, concise, and confident communicator (verbal, non-verbal, written) and presenter, able to facilitate communications and problem resolution internally and externally - Proven ability to understand unvoiced customer needs and adjust strategy appropriately. - Bachelor’s degree or equivalent experience PLUS 5 - 10 years relevant experiences. Preferred Experience - Retail experience - Project Management Experience - Salesforce experience - Basic knowledge of internet-based software products and services   Travel % Required: 15%   **EOE including disability/ veteran**
Job ID
2021-5666
Category
Sales
FTE Status
Full-time
Job Locations US-MN-Minneapolis
Posted Date 2 days ago(7/21/2021 10:13 AM)
SPS Commerce is hiring a Sr Business Systems Administrator for our Sales Operations team.  Sales Operations and this position service internal customers by supporting our Salesforce and CPQ system. Does this sound like you? You have a reputation for being highly collaborative, and you’re accustomed to working cross-functionally.  This includes your ability to operate both horizontally and vertically throughout the organization.  You have in-depth knowledge of Salesforce and the desire to learn the add-on of CPQ (Configure, Price, Quote).  You enjoy being the glue that works with internal teams on successful customer contracts.  Why SPS? We solve retail supply chain problems by cutting through inefficiency with innovation and automation. At SPS we empower retailers, suppliers, distributors, grocers and logistics partners to work better together with our people, our process and our tech products.   We have the world’s largest retail network, and we don’t just lead the industry, we are the industry. At SPS, we believe every employee makes a difference. We ensure employees have the tools, resources and training to explore new ideas and execute them.  Our success comes from playing as a team and always playing to win. Careers don’t just grow here, they’re made here.   The Day-to-Day - Design, develop and maintain system solutions involving complex workflows rules, validation rules and custom workflows, etc. - Work with business users to refine requirements for enhancements and translate the business needs into technical design for the implementation and extension of the application system. - Oversee data management related to the application, opportunities, dashboards and reporting, and mass imports and exports of data using the API or various import tools. - Develops new and maintain existing functionality within the application including custom objects, custom fields, formulas, workflows, page layouts, validation rules, assignment rules, and analytics, users, roles, profiles, security. - Work with the business teams to drive best practices, create training, workflow enhancements, reporting, and overall system enhancement to promote usability and adoption. - Manage daily support requests while meeting SLA requirements. - Manage 3rd party applications that integrate with salesforce.com platform. Requirements - Certifications: - Certified Salesforce Administrator - Certified Salesforce Advanced Administrator - Certified Salesforce CPQ Specialist strongly preferred and may be in lieu of Salesforce Administrator and Advanced Administrator certifications. - Minimum 5 years experience as a Salesforce Admin, Business Analyst or related position. - Bachelor’s degree in business, management information systems, computer science, or related discipline preferred.   - Clear, concise, and confident communicator (verbal, non-verbal, written) - Demonstrated ability to meet deadlines, handle and prioritize simultaneous requests, and manage laterally and upward.   EOE including veterans/disabilily.
Job ID
2021-5609
Category
Sales
FTE Status
Full-time
Job Locations US-MN-Minneapolis
Posted Date 1 month ago(6/20/2021 11:22 PM)
We're seeking several Account Executives on the mid-market team!  You'll get a chance to manage your own territory and handling everything from prospecting, coordinating internal resources, closing deals and then doing a seamless hand-off to our implementation team.   Once a new client is on-board, this account will remain as part of your territory for possible upsell or cross sell. SMB clients are constantly expanding and changing, so their needs change as well. In this role, you will grow business with a constant mix of new and expanding clients with a strong emphasis on net new customer acquisition.   Why join SPS?   We solve retail supply chain problems by cutting through inefficiency with innovation and automation. At SPS we empower retailers, suppliers, distributors, grocers and logistics partners to work better together with our people, our process and our tech products. We have the world’s largest retail network, and we don’t just lead the industry, we are the industry.   At SPS, we believe every employee makes a difference. We ensure employees have the tools, resources and training to explore new ideas and execute them. Our success comes from playing as a team and always playing to win.   Careers don’t just grow here, they’re made here.   The Day-to-Day - Managing a defined sales territory, which consists of identifying, developing and closing new business opportunities. - Effectively execute your pipeline, using Salesforce.com to document and track account activity. - Drive a value-based sales process from identifying the relevant contact and decision maker within an account, understanding their needs, proposing a solution, and closing the deal such that you meet/exceed quota. - Collaborating with an account team to understand existing SPS relationships to get warm introductions to the appropriate contacts. - Working to maintain customer satisfaction- responding to customers in a timely matter and making sure the customer has proper training scheduled with support teams.   What skills and experience do I need?  - Bachelor’s degree + 2 years of work experience OR some post-secondary education + 3 years of work experience. - 2+ years of sales experience, minimum of 1 year in a commission-based hunter sales role. - Excellent communication, interpersonal and customer engagement/support skills. - Ability to translate and clearly communicate (both oral and written) business issues and technical information to individuals with varied levels of expertise. - Leadership skills reflective of an entrepreneurial and innovative thought process. *EOE including disability/ veteran*
Job ID
2021-5570
Category
Sales
FTE Status
Full-time
Job Locations US-MN-Minneapolis
Posted Date 1 month ago(6/17/2021 2:09 PM)
Our Sales team is seeking a new Sr. Channel Sales Manager to handle a key business line.  This team is chartered with partnering and generating revenue from various business types in the retail eco-system. Examples of partners include ERP, TMS & WMS publishers, System Integrators (SI’s) and Value Added Resellers (VAR’s).   The Channel Sales team is highly collaborative across all SPS sales departments as we position SPS as the leader in cloud based supply chain services.    Does this sound like you? - You like being in the middle of communication, brokering conversations, and helping to drive strategy.  You thrive when juggling multiple priorities and you have the stamina and patience to nurture a relationship through a long cycle. - You are energized in wearing multiple hats and building broad skills – whether it’s putting together business plans, marketing strategies, helping to drive product roadmaps, or negotiating deals – you have the flexibility to play different roles depending on the situation. - While revenue and earnings is always a priority, you don’t mind working in an “indirect” sales role.  You’re competitive but you see winning as a team sport – you don’t need the limelight to claim victory. Why SPS? We solve retail supply chain problems by cutting through inefficiency with innovation and automation. At SPS we empower retailers, suppliers, distributors, grocers and logistics partners to work better together with our people, our process and our tech products. We have the world’s largest retail network, and we don’t just lead the industry, we are the industry.   At SPS, we believe every employee makes a difference. We ensure employees have the tools, resources and training to explore new ideas and execute them.  Our success comes from playing as a team and always playing to win. Careers don’t just grow here, they’re made here.   The Day-to-Day This role is responsible for developing lasting business relationships with software & Cloud-based companies specializing in ERP, Warehouse Management, and/or Transportation Management. This includes cultivating partnerships directly with software application companies and their independent business partner communities, serving as the primary representative of SPS Commerce to these communities. The Markets that Channel Sales serve change very quickly including new markets and Partners. This rapid change requires entrepreneurial, forward-thinking, innovative sales professionals who are skilled at discovery, prescriptive selling, and managing complex sales cycles. Key responsibilities include: - Creating a thorough annual business plan that details the specific markets, activities, and milestones required to meet sales revenue and lead generation objectives - Carrying forward detailed business plans to senior management and business executives, based on collective value propositions for both companies - Developing and maintaining financial and non-financial metrics to measure the effectiveness of our channel partner relationships, both for SPS Commerce and for our partners. - Leveraging your business plan to educate the other departments at SPS Commerce on the goals of your business such that they can participate in and understand their role in assisting you to fully execute on your objectives - Articulating the SPS value proposition for the entire product suite - Maintaining consistent and accurate sales and partner forecasts using specified tools and applications provided by SPS Senior Management - Executing marketing programs, including directional ownership of industry/market tradeshows with our partners that generate revenue and/or leads - Meeting or exceeding quarterly sales objectives/quota targets - Working closely with other SPS sales organizations when independent VARs and or System Integrators are involved, winning the support of these third-party companies to increase our win rates, and ultimately bringing these partners formally into the SPS Ecosystem Required Skills and Experience - Bachelor’s degree AND 5 years of relevant work experience OR some post-secondary education AND 9 years of relevant work experience - Relevant experience includes 3+ years of successful sales experience generated by one’s own hunting/prospecting and selling complex and multi-party service, technology or software solutions into new accounts aligning with the C-suite level -  Ability to think “outside the box” and innovate to uncover new business opportunities with an Entrepreneurial mindset - The ability to develop a comprehensive go-to-market strategy with partners - Excellent communication and cross-functional teamwork skills (product management, implementation, support, sales and senior management) - Strong verbal, written & presentation communication skills, with ability to translate technical & customer information into business solution requirements that engages and drives a partner-focused relationship. - Experience working with MS Office, including Microsoft Word, Excel, Outlook, PowerPoint, and Sales Automation Systems (such as Salesforce.com) - Proven organizational and prioritization skills - Familiarity with business applications in the ERP and Supply Chain space Preferred Experience: ISV, VAR, Industry experience   EOE including veterans/disability.
Job ID
2021-5544
Category
Sales
FTE Status
Full-time
Job Locations US-MN-Minneapolis
Posted Date 3 weeks ago(7/1/2021 3:06 PM)
SPS Commerce is hiring multiple Account Executives (Internally called a Community Account Executive) who will help gauge the health of vendor adoption programs and provide real-time updates in our CRM.  This group interacts with Retailers and Suppliers and focus across several of our products.   Does this sound like you? - You're known to be goal oriented and understand that hardwork drives results. - You're skilled at engaging and like to use data and information to influence others to take action. - You gave a competitive edge, love solving problems, and can work productively with pressure.  Why join SPS? We solve retail supply chain problems by cutting through inefficiency with innovation and automation. At SPS we empower retailers, suppliers, distributors, grocers and logistics partners to work better together with our people, our process and our tech products.   We have the world’s largest retail network, and we don’t just lead the industry, we are the industry. At SPS, we believe every employee makes a difference. We ensure employees have the tools, resources and training to explore new ideas and execute them.  Our success comes from playing as a team and always playing to win. Careers don’t just grow here, they’re made here.   The Day-to-Day This position is for an "early in career" sales professional - whether you're transitioning to a new career or if you're just starting your first professional endeavor.  This role will give you great training and exposure to sales in a cloud SaaS company. This team calls on community programs to get decisions from Suppliers, using leads from Retail Sales Community programs. This group ensures that the integrity of the retail program is maintained, while continuing to use these programs to shift the market. - Investigate a prospective clients current environment through being inquisitive and asking exploratory questions via phone - Drive adoption of our solution with trading partners and upsell by promoting a suite of services via our community programs - Uphold the integrity of our Retail community programs as a consultant to the Supplier community by communicating timelines and requirements (via phone and email), tailored to our retail partners - Collaborate cross-functionally with account teams to maximize upsell to Suppliers (small – enterprise level businesses) - Work through any objections prospective clients may have, and effectively communicate their message to the Retailer - Maintain customer satisfaction throughout the process:  this includes responding in a timely manner and working effectively with your SPS account team   What Experience and skills do I need? - Bachelor’s degree OR a combination of some post-secondary education PLUS 2 years of work experience - 1+ years of experience selling (outside sales, inside sales, retail sales, telemarketing) preferred - Excellent communication and customer service skills with demonstrated ability to work effectively in a team environment - Process focused with a close attention to detail                                EOE including disability/ veteran
Job ID
2021-5528
Category
Sales
FTE Status
Full-time
Job Locations US-MN-Minneapolis
Posted Date 1 month ago(6/15/2021 12:36 PM)
The Enterprise Account Executive (EAE) is first and foremost a hunter of net new business among large supplier accounts ($150 million + in annual revenue).  Incumbents will have experience driving success in a territory and managing complex sales cycles in solution selling.   Why Join SPS? We solve retail supply chain problems by cutting through inefficiency with innovation and automation. At SPS we empower retailers, suppliers, distributors, grocers, and logistics partners to work better together with our people, our process, and our tech products.  We have the world’s largest retail network, and we don’t just lead the industry, we are the industry.    At SPS, we believe every employee makes a difference. We ensure employees have the tools, resources and training to explore new ideas and execute them. Our success comes from playing as a team and always playing to win. Careers don’t just grow here, they’re made here.   Does this sound like you? - You are a hunter. You can dive in and manage your territory with a sense of urgency and commitment to getting things done - Results matter and you hold yourself to a high standard of performance. This shines in your fluent development of comprehensive partner go-to-market strategies - Obsessed with customers is how you work. You're an innovator with excellent communication, interpersonal and customer engagement skills as someone who can work cross-functionally as well as across different levels of leadership - You have mastered translating technical and business information to a variety of audiences, and partner management is your true calling. You work with a sense of urgency without sacrificing the quality of the work you are providing - You work smarter and harder by thriving to hold stamina through a complex solution sales process. You often identify a problem, create a solution and bring it to a state of completion – with others, or even on your own. You find ways of eliminating or automating stuff that is uninteresting or wasteful. The Day-To-Day   The Account Executive will work to upsell and cross sell their current account base and respond to incoming leads from a variety of sources. Partnering with an Associate Account Executive, you’ll use your business acumen and corporate savvy to demonstrate and prescribe SPS solutions to potential clients. - Creatively prospect for new clients through email campaigns, networking, cold calling, and other strategies you determine can reach client most effectively so you can offer SPS Commerce solutions to help the customer improve their business. - Build relationships and generate future business using a prescriptive approach that provides customers with a clear understanding of SPS Commerce Full-Service products and the value they can expect. - Collaborate with internal team members and partners to create and present effective solutions to our customers. - Orchestrate sales cycle and align with key stakeholders to drive maximum value and revenue - Create and deliver persuasive executive level presentations that move clients to a purchase decision in full compliance with their supply chain requirements. - Communicate trends in the customer base to Product Management, Channel, and Customer Support. - Continue to partner with clients as their business needs change and identify opportunities to upsell/ cross sell.  Minimum Requirements - Bachelor’s degree AND 6 years of relevant work experience with 3+ years quota-carrying sales experience OR some post-secondary education AND 8 years of relevant work experience - Demonstrated experience managing large or Enterprise sales cycles from prospecting to close, patiently overcoming objections, using tools and resources to demonstrate value and persisting through sales cycles. - Strong customer orientation with a demonstrated ability to identify customer challenges and articulate a value-added solution to meet their needs. - Strong track record in selling achievements; conceptual and strategic sales experience with high motivation and results orientation. - Demonstrated ability to think and plan strategically with organization and prioritization skills to execute effectively. - Strong verbal, written & presentation communication skills, with ability to translate technical & customer information into products requirements for different level audiences. - Proven competence with Microsoft Office and a CRM.  Preferred Experience - Experience with Salesforce.com strongly preferred. - Prior Retail and SaaS experience  *some travel of 10-25% will be required, once we are able to travel   EOE including disability/ veteran
Job ID
2020-5015
Category
Sales
FTE Status
Full-time

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