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Job Locations US-MN-Minneapolis
Posted Date 7 days ago(2/23/2024 1:08 PM)
**Hiring for Spring 2024!**   The Associate Consultant I works within a team of professionals responsible for designing, developing and testing solutions with SPS customers. This role will manage the delivery of our services with customers and act as the primary technical contact until the customer is successfully flowing electronic data in production. Core responsibilities also include performing testing and configuration of a system that supports electronic data flow between business retailers and their network of suppliers.   Essential Responsibilities / Duties · Perform and/or manage post-sale initial technical implementation of technology products · Execute installation, upgrades, testing, and system configuration as part of completing implementation project · Consult with clients to analyze and verify operational needs, and to understand clients' business objectives and goals · Keep customer and other stakeholders informed of project progress · Track progress of Implementation project(s), ensuring deadlines are met · Possess and maintain a high level of industry and retailer specific business knowledge · Train customers on best practices for partner compliance and product usage   Minimum Requirements · Bachelor’s degree; or equivalent combination of education and experience · Excellent communication skills · Strong analytical, problem solving and troubleshooting skills · Excellent organizational skills and ability to manage multiple projects concurrently · Demonstrated technical aptitude   Preferred Experience · Familiarity with XML a plus · Prior technical or project management work experience and some prior (low level) programming experience · General understanding of the concept of e-commerce and electronic data interchange (EDI)   *EEO including disability/ veteran* SPS Commerce offers a comprehensive package of benefits including health, dental, vision, disability and life insurance, paid time-off, 401(k), health and flexible spending accounts, stock purchase plan and more.
Job ID
2024-8470
Category
Customer Success
FTE Status
Full-time
Job Locations US-MN-Minneapolis
Posted Date 4 days ago(2/26/2024 9:13 AM)
We are currently seeking an Associate Program Manager who has a Get After It attitude and has a Results Matter mindset to join our team.  This team works closely with internal stakeholders in Sales and Customer Success to maximize and leverage the strength of our network and create new revenue opportunities while providing value to our partners.  This role will be working with our clients both retailers and suppliers, it’s a very external facing role! Does this sound like you? - You are looking for a career change. You may be coming from an event planning background or teaching in the classroom. Are you ready to use your project management and presentation skill to come work for a fast paced, high growth organization? - You are well organized and process oriented. - You enjoy leveraging tools to ensure you are meeting tight deadlines while working collaboratively across teams. Why SPS?   We solve retail supply chain problems by cutting through inefficiency with innovation and automation. At SPS we empower retailers, suppliers, distributors, grocers, and logistics partners to work better together with our people, our process and our tech products. We have the world’s largest retail network, and we don’t just lead the industry, we are the industry.   At SPS, we believe every employee makes a difference. We ensure employees have the tools, resources, and training to explore new ideas and execute them. Our success comes from playing as a team and always playing to win. Careers don’t just grow here, they’re made here.   Essential Responsibilities / Duties - Own and engage in the planning and implementation of Retail programs, focused on small to medium sized customers with <50 vendors to onboard - Lead our customers in planning and creating strategies, tactics, activities, and materials for the purpose of conveying the customer's message to their vendor community and driving maximum adoption of our software within program timeline - Draft, package and distribute communication materials, internally and externally - Develop and execute training for sales team to execute on trading partner outreach - Serve as liaison between our Retail Partners and their customers while collaborating with the account team to understand dependencies and adjust outreach approach and campaign timelines accordingly - Triage and manage internal requests for accurate recordkeeping and program collateral through the program management queue to maximize vendor engagement, adoption and external inquiries to shorten the sales cycle and provide visibility to customers - Support Program Managers on large (400+ vendors) programs by running reports and analyzing data - Meet or exceed campaign adoption rate targets; manage to all KPIs   Minimum Requirements - Bachelor’s degree or equivalent experience PLUS 1 - 3 years relevant experience - Proven ability to handle multiple projects with an ability to prioritize while focusing on quality and detail - Proven competence with Microsoft Office (e.g., Word, Excel, PowerPoint, Outlook) - Clear, concise, and confident communicator (verbal, non-verbal, written), able to facilitate communications and problem resolution internally and externally   Preferred Experience - Expert level Excel skills - Salesforce, web analysis and reporting tools - Retail experience - Basic knowledge of internet-based software products and services   SPS Commerce offers a comprehensive package of benefits including health, dental, vision, disability and life insurance, paid time-off, 401(k), health and flexible spending accounts, stock purchase plan and more.   EOE including disability/ veteran
Job ID
2024-8456
Category
Sales
FTE Status
Full-time
Job Locations US-MN-Minneapolis
Posted Date 18 hours ago(2/29/2024 9:53 AM)
SPS Commerce is growing- The HR Total Rewards Team is expanding with the addition of a brand-new Benefits Analyst role. The Benefits Analyst performs research and provides comprehensive analysis to provide recommendations for enhancements, additions and changes to benefit and wellbeing plan designs and programs. In addition, the Benefits Analyst collaborates with the SPS Benefits Team, brokers, and vendors to support employee education, enrollment, participation, and engagement with SPS benefit and wellbeing plans and programs.   This is an excellent opportunity for someone who is analytical and enjoys being a trusted point of contact. The work you do in this role directly impacts employees of all levels across the globe.     This is a hybrid role based out of our MN office.   Does this sound like you?   - You pride yourself on your communication and research skills and ability to answer questions while educating others. - Teamwork and collaboration. You excel at building relationships and coming to the table with fresh ideas and out-of-the box solutions- you are always looking for ways to succeed together. - You consider yourself an Implementor- you know how to prioritize tasks, escalations, people, and projects simultaneously while focusing on tight deadlines and foreseeable goals.   The Day-to-Day   The Benefits Analyst will be the primary point of contact supporting day-to-day administration of U.S. and Global plans and programs. As the Benefits Analyst, you’ll draft communication, develop education and enrollment materials, plan and coordinate programs and events, and create and deliver presentations for employees and SPS teams.  You’ll also ensure compliance with SPS, U.S. and Global regulatory requirements, working with the compliance team.   - Support plan, policy, and program administration for U.S. and Global employee benefit and wellbeing plans. Collaborating with vendors and brokers to assure seamless enrollment and coverage, access to and accuracy of plan information, and timely resolution of claims and coverage questions or concerns. - Administer employee leave and accommodation requests, including parental leave, short and long-term disability, FMLA, ADA, and other requests for leave. Facilitate communication with Employee, Manager, and HR & payroll teams; Monitor and track vendor processes to support responsive and timely claim administration. - Assist with coordination and execution of annual plan renewals, benefit enrollments, wellbeing programming, and employee events. Planning and scheduling meetings, coordinating logistics, supporting awareness campaigns, collaborating with internal and external partners, and facilitating events and activities. - Partner with HRIS and payroll teams to ensure accurate benefit plan enrollment functionality, including system enhancements, implementation and testing of carrier file feeds, and regular auditing, investigation and resolution of system or process issues. - Assists in the writing & creation of employee communication content including open enrollment guides, benefit and wellbeing program announcements, event promotion materials, and enrollment communications. - Maintain accurate records and compile reports from databases to support plan renewal or plan consideration analysis, provide statistics for reporting purposes, and support engagement and metrics reporting. - Coordinate data gathering and submission of U.S. and Global regulatory filings, non-discrimination testing and data preparation required for plan audits, testing and compliance requirements including DOL, ACA, COBRA, OSHA, Workers' Compensation, and EEOC reporting. - Support the coordination and management of HR programs, initiatives and events or other duties as requested or assigned.   Education and Experience   - Bachelor’s degree and a minimum of 2 years of related experience; or an advanced degree without experience; or equivalent combination of education and experience - Knowledge of human resource concepts, practices, procedures, and benefit regulations - Strong organizational and analytical skills - Working knowledge of HRIS systems - Excellent oral, written and interpersonal communication skills - Knowledge of benefits regulations and compliance requirements to support management of employee leaves including FMLA, ADA, and EEOC preferred - Experience working with Self Insured Plans preferred - Experience with global benefits or human resources management preferred - Experience administering Employee Wellbeing programs and initiatives preferred     SPS Commerce offers a comprehensive package of benefits including health, dental, vision, disability, and life insurance, paid time-off, 401(k), health and flexible spending accounts, stock purchase plan and more.   EOE including disability/veteran   #LI-HYBRID
Job ID
2024-8454
Category
Human Resources
Job Locations US-MN-Minneapolis
Posted Date 2 weeks ago(2/19/2024 1:50 PM)
SPS Commerce has recently announced our 92nd consecutive quarter of growth.  That growth means opportunity and we have a new opening for a Sales Trainer – Events.  In this role you’ll have the opportunity to plan, manage, and execute a variety of sales events and activities to support our sales objectives. This role requires a proactive individual with exceptional organizational skills, a creative mindset, and a passion for delivering high-quality events that drive business results.   Based in our office in downtown Minneapolis, our hybrid work model provides the best of both worlds.  We #succeedtogether through in person collaboration, balanced with remote work to provide flexibility.  You will be onsite 2-3 days per week. You will be able to work remotely on those days when an in-office presence isn’t necessary.   Does this sound like you? - You possess a strong sense of urgency and personal accountability, not hesitating to get hands-on to ensure the delivery of impactful and empowering learning experiences. - You exhibit adaptability and a strong ability to prioritize workload in a fast-paced environment, balancing competing priorities effectively to meet project goals. - You are committed to maintaining a collaborative environment with professionalism, integrity, and passion for creating compelling content. Why join SPS?   We solve retail supply chain problems by cutting through inefficiency with innovation and automation. At SPS we empower retailers, suppliers, distributors, grocers, and logistics partners to work better together with our people, our process, and our tech products. We have the world’s largest retail network, and we don’t just lead the industry, we are the industry.   At SPS, we believe every employee makes a difference. We ensure employees have the tools, resources, and training to explore new ideas and execute them. Our success comes from playing as a team and always playing to win. Careers don’t just grow here, they’re made here.   What is the day-to-day like? - Collaborate with sales leaders and business partners to develop event strategies aligned with sales goals and objectives. - Plan, coordinate, and execute a range of sales events, including annual sales meetings, product launches, quarterly business reviews and sales appreciation gatherings. - Manage aspects of event planning and logistics, that could include venue selection, vendor management, budgeting, scheduling, registration, and onsite coordination. - Monitor and evaluate event performance metrics to assess effectiveness and ROI, providing recommendations for improvement. - Stay updated on industry trends and best practices in event planning to enhance event strategies and processes. - Learn and understand the SPS Sales Model - Build stable working relationships across the organization. - Focus on delivering results through innovation and action. - Commitment to a collaborative environment with professionalism, integrity, passion, and accountability - Strong sense of urgency and personal accountability, not afraid to get hands-on. What experience and skills do you need? - Bachelor’s degree and 2 years of relevant experience or 5 years of related experience. - Proven experience in event planning, preferably in a sales or business environment. - Strong project management skills with the ability to manage multiple projects simultaneously in a fast-paced environment. - Creative thinker with the ability to develop innovative event concepts and experiences. - Proficient in event management software and Microsoft Office Suite. - Excellent written and verbal skills; ability to successfully communicate across diverse teams. - Excellent organization skills, strong attention to details, and consistent follow-up - Flexible and adaptable; able to organize tasks and time to ensure completion of all duties. - Demonstrated experience managing small projects directly as well as through others. What experience is preferred? - Experience working in a high growth environment. SPS Commerce offers a comprehensive package of benefits including health, dental, vision, disability, and life insurance, paid time-off, 401(k), health and flexible spending accounts, stock purchase plan and more.   ** EOE including disability / veteran **
Job ID
2024-8441
Category
Sales
FTE Status
Full-time
Job Locations US-MN-Minneapolis
Posted Date 2 weeks ago(2/13/2024 4:05 PM)
To support the continued growth of our Sales Training team, SPS Commerce has opened a Sales trainer - Designer role. In this role you will be responsible for creating rich, immersive experiences that reinforce innovative learning solutions to address essential knowledge and skills. Through open and collaborative discussions with stakeholders and peers, you will strive to bring their content and ideas to life using a variety of design applications.   You will be onsite 2-3 days per week in our office in downtown Minneapolis. You will be able to work remote on those days when an in-office presence isn’t necessary.   Does this sound like you? - You foster open and constructive discussions to bring diverse content and ideas to life through creative design applications. - You demonstrate a strong sense of urgency and personal accountability, not hesitating to get hands-on to ensure the delivery of impactful and empowering learning experiences. - You are committed to maintaining a collaborative environment with professionalism, integrity, and passion for creating compelling content. - You exhibit adaptability and a strong ability to prioritize workload in a fast-paced environment, balancing competing priorities effectively to meet project goals. Why join SPS?   We solve retail supply chain problems by cutting through inefficiency with innovation and automation. At SPS we empower retailers, suppliers, distributors, grocers, and logistics partners to work better together with our people, our process, and our tech products. We have the world’s largest retail network, and we don’t just lead the industry, we are the industry.   At SPS, we believe every employee makes a difference. We ensure employees have the tools, resources, and training to explore new ideas and execute them. Our success comes from playing as a team and always playing to win. Careers don’t just grow here, they’re made here.   What is the day-to-day like? - Partner with Content Developers to design interactive training courses for both live presentation and e-learning to increase the sales team’s mastery of key skill sets. - Work alongside subject matter experts on the design of internal facing documentation, infographics, and content illustrations - Design corporate branding for various training programs and events. - Present drafts and completed designed collateral to identified stakeholders. - Review the work of peers as needed to ensure the highest quality output. - Develop expertise in the tools utilized to create collateral. - Commitment to a collaborative environment with professionalism, integrity, passion, and accountability - Ability to prioritize workload and optimally balance competing priorities in order to meet goals. - Obsessive and unwavering commitment to empowering sellers. - Demonstrate a strong sense of urgency and personal accountability, and not hesitant to get hands-on. What experience and skills do you need? - Bachelor’s degree AND 2 years of business experience, with a Corporate Design knowledge OR 5 years of experience without a degree. - Experience with Microsoft Office Suite, Adobe Creative Suite, PowerPoint/other slide design software - Strong verbal and written communication skills and interpersonal skills. - Proven history and passion for designing compelling content and user experiences. - Experience collaborating with cross functional teams in a rapid paced environment. What experience is preferred? - Experience working in a technology organization and a high growth environment. SPS Commerce offers a comprehensive package of benefits including health, dental, vision, disability, and life insurance, paid time-off, 401(k), health and flexible spending accounts, stock purchase plan and more.   ** EOE including disability / veteran **
Job ID
2024-8420
Category
Sales
FTE Status
Full-time
Job Locations US-MN-Minneapolis
Posted Date 2 weeks ago(2/13/2024 2:53 PM)
SPS continues to grow! Our Sales Operations team is looking to add a Business Systems Administrator to the team.  This role is geared for someone who wants to explore their interest and passion in Salesforce systems administration and data analysis.    Based in our office in downtown Minneapolis, our hybrid work model provides the best of both worlds.  We #succeedtogether through in person collaboration, balanced with remote work to provide flexibility.  Our team is onsite 1-2 days per week.   Does this sound like you? - You have a reputation of being a self-starter.  You have a wealth of internal motivation, and you have a particular affinity for #GetAfterIt, but it’s balanced by your attention to detail and quality.  - You enjoy communicating with key stakeholders to solve business problems and  have a resilience and stamina that allows you to stay focused; you love to measure progress on a daily basis.  - You love data.  Period.  Creating systems of clean, accurate data gives you a great sense of satisfaction.  You’re willing to chase down the details just to make sure it’s right.  Why join SPS?   We solve retail supply chain problems by cutting through inefficiency with innovation and automation. At SPS we empower retailers, suppliers, distributors, grocers, and logistics partners to work better together with our people, our process, and our tech products. We have the world’s largest retail network, and we don’t just lead the industry, we are the industry.   At SPS, we believe every employee makes a difference. We ensure employees have the tools, resources, and training to explore new ideas and execute them. Our success comes from playing as a team and always playing to win. Careers don’t just grow here, they’re made here.   What is the day-to-day like?   In this role you will support and maintain Enterprise-wide/business applications associated with the collection, retrieval, accessibility, and usage of data for internal department planning and activities. You will perform basic configuration, setup, and updating of application, including table definitions and access control. Enter and ensure validity of data entered into system databases. Build and produce reports using query and flexible reporting tools to meet the requirements of business teams.   Design, develop and maintain system solutions involving complex workflows rules, validation rules and custom workflows, etc. - Work with business users to refine requirements for enhancements and translate the business needs into technical design for the implementation and extension of the application system. - Oversee data management related to the application, opportunities, dashboards and reporting, and mass imports and exports of data using the API or various import tools. - Develop new and maintain existing functionality within the application including custom objects, custom fields, formulas, workflows, page layouts, validation rules, assignment rules, and analytics, users, roles, profiles, security. - Collaborate with the business teams to drive best practices, create training, workflow enhancements, reporting, and overall system enhancement to promote usability and adoption. - Create reports and dashboards for business teams; fulfill miscellaneous reporting requests. - Manage daily support requests while meeting SLA requirements. - Manage 3rd party applications that integrate with Salesforce.com platform. What experience and skills do you need? - Bachelor’s degree in business, management information systems, computer science, or related discipline AND 2 years of relevant work experience OR 5 years of relevant work experience without a degree. - Relevant work experience is defined as 2+ years of experience in the key areas of application administration/analysis with a strong understanding of the application’s best practices and functionality. - Clear, concise, and confident communicator (verbal, non-verbal, written). - Demonstrated ability to meet deadlines, handle and prioritize simultaneous requests, and manage laterally and upward. - Proficient in Microsoft Office tools (Word, Excel, PowerPoint, Outlook). What experience is preferred? - Salesforce Certified Administrator SPS Commerce offers a comprehensive package of benefits including health, dental, vision, disability, and life insurance, paid time-off, 401(k), health and flexible spending accounts, stock purchase plan and more.   ** EOE including disability / veteran **  
Job ID
2024-8417
Category
Sales
FTE Status
Full-time
Job Locations US-MN-Minneapolis
Posted Date 1 week ago(2/20/2024 10:24 AM)
SPS Commerce is a leading supply chain management company that provides state of the art cloud-based solutions. Our company is growing, and so is our team! We are currently looking for an Associate Sales Operations Analyst who is Obsessed with Customers, has a Thirst for Growth and wants to Succeed Together to join our Sales Planning and Analysis team.   In this role you will partner with the Sales leadership and Sales Operations teams to identify and streamline sales processes and administration, such as analysis on pricing metrics, territory and market segmentation, and sales activity as well as assist with forecasting and incentive compensation analysis. This might include Salesforce administration, pricing, analysis, territory, market segmentation and overall sales activity support. An ability to understand sales process issues and communicate solutions to the internal teams is essential to the success in this role.   Does this sound like you? - You excel at developing and fostering professional relationships within your team as well as cross-functionally with key stakeholders in other departments - You are collaborative and a great communicator, able to set expectations with teammates and internal customers - You are skilled at listening to your customers and suggesting solutions based on their business needs - You employ a growth mindset, are willing to learn new things and can bring forth new ideas while working to solve problems - You are highly organized and comfortable working on several fast moving projects simultaneously   Why SPS? We solve retail supply chain problems by cutting through inefficiency with innovation and automation. At SPS we empower retailers, suppliers, distributors, grocers and logistics partners to work better together with our people, our process and our tech products. We have the world’s largest retail network, and we don’t just lead the industry, we are the industry. At SPS, we believe every employee makes a difference. We ensure employees have the tools, resources and training to explore new ideas and execute them. Our success comes from playing as a team and always playing to win. Careers don’t just grow here, they’re made here.   Day to Day   - Create reports based on value-add inputs and KPIs to track and generate ad-hoc reports per stakeholder requests - Suggest and develop enhancements to existing sales processes - Demonstrate a continuous ability to work with sensitive and confidential information - Serve as an additional flex resource to Sales Operations teams to manage high volumes of requests or project work   Required Experience/ Skills - Bachelor’s degree or combination of equivalent education and relevant experience - Demonstrated analytical experience - Proven competence with Microsoft Office (e.g., Word, Excel, PowerPoint, Outlook) - Clear, concise, and confident communicator (verbal, non-verbal, written) - Aptitude to learn data analysis and sales processes - Proven skills performing thorough, quantitative, or qualitative analysis using applicable technology tools - Self-motivated with the ability to prioritize and work in a dynamic, fast-paced environment   Preferred Experience   - Experience with Salesforce.com, Salesforce Data Loader - Expert Excel skills - Customer Service Experience   SPS Commerce offers a comprehensive package of benefits including health, dental, vision, disability, and life insurance, paid time-off, 401(k), health and flexible spending accounts, stock purchase plan and more.   *EOE including disability/ veteran* SPS Commerce offers a comprehensive package of benefits including health, dental, vision, disability and life insurance, paid time-off, 401(k), health and flexible spending accounts, stock purchase plan and more.
Job ID
2024-8412
Category
Sales
FTE Status
Full-time
Job Locations US-MN-Minneapolis
Posted Date 2 weeks ago(2/12/2024 6:23 PM)
SPS Commerce has an immediate opening for an Associate Sales Trainer focused on Content Development.  In this content-focused role you will identify opportunities to improve skills and education on solutions.    You will be onsite 2-3 days per week in our office in downtown Minneapolis. You will be able to work remote on those days when an in-office presence isn’t necessary.   Does this sound like you? - Instructional design and content development is where you see yourself. - You enjoy collaborating and consulting with cross-functional teams. - You have strong organization skills and the ability to balance competing priorities to meet goals. Why join SPS?   We solve retail supply chain problems by cutting through inefficiency with innovation and automation. At SPS we empower retailers, suppliers, distributors, grocers, and logistics partners to work better together with our people, our process, and our tech products. We have the world’s largest retail network, and we don’t just lead the industry, we are the industry.   At SPS, we believe every employee makes a difference. We ensure employees have the tools, resources, and training to explore new ideas and execute them. Our success comes from playing as a team and always playing to win. Careers don’t just grow here, they’re made here.   What is the day-to-day like? - Produce high quality training curriculum and align the curriculum to learning development designed to have direct impact on sales performance and productivity. - Develop interactive training exercises and courses for live presentation to increase the sales team’s mastery of key skill sets. - Learn and understand the SPS Sales Model - Ensure that current courses are accurate and relevant. - Commitment to a collaborative environment with professionalism, integrity, passion, and accountability - Strong sense of urgency and personal accountability, not afraid to get hands-on. - Begin to leverage development tools to create interactive, visually engaging, and impactful training experiences. - Begin to Understand and utilize A.D.D.I.E Training Method What experience and skills do you need? - Bachelor’s degree OR 3 years of relevant experience. - Demonstrated experience managing medium to large projects directly and through others. - Excellent written and verbal skills/ability to communicate well across diverse teams. - Highly organized and outcome-driven with the ability to meet project milestones and deadlines while working on concurrent projects and juggling multiple priorities. What experience is preferred? - Experience in a corporate training environment with a focus on facilitating training to Sales individuals and teams. - Consistent track record of building positive relationships across a diverse range of partners and working across boundaries to deliver results. - Experience making learning exciting, fun, and social. SPS Commerce offers a comprehensive package of benefits including health, dental, vision, disability, and life insurance, paid time-off, 401(k), health and flexible spending accounts, stock purchase plan and more.   ** EOE including disability / veteran **  
Job ID
2024-8402
Category
Sales
FTE Status
Full-time
Job Locations US-MN-Minneapolis
Posted Date 2 weeks ago(2/12/2024 6:23 PM)
SPS Commerce has an immediate opening for a Sales Training Analyst.  This training role will play a pivotal role in identifying opportunity skills for the Sales Team and determining appropriate and innovative learning solutions to address essential knowledge and skills.   You will be onsite 2-3 days per week in our office in downtown Minneapolis. You will be able to work remote on those days when an in-office presence isn’t necessary.   Does this sound like you? - You are committed to collaboration within a team environment, fostering professionalism, integrity, passion, and accountability. - You are highly organized and outcome-driven, consistently meeting project milestones and deadlines while managing concurrent projects and multiple priorities. - You possess a natural ability to interpret data, allowing for continuous improvement of training programs and strategies. - You display a sense of urgency and personal accountability, with a hands-on approach to managing different sets of data. Why join SPS?   We solve retail supply chain problems by cutting through inefficiency with innovation and automation. At SPS we empower retailers, suppliers, distributors, grocers, and logistics partners to work better together with our people, our process, and our tech products. We have the world’s largest retail network, and we don’t just lead the industry, we are the industry.   At SPS, we believe every employee makes a difference. We ensure employees have the tools, resources, and training to explore new ideas and execute them. Our success comes from playing as a team and always playing to win. Careers don’t just grow here, they’re made here.   What is the day-to-day like?   You will be responsible for analyzing data to help inform the production of high-quality training curriculum and aligning the curriculum to learning development designed to have direct impact on sales performance and productivity. - Extract and transform data from various business systems, ensuring data is optimized and ready for analysis. - Experience with understanding and leveraging 3rd party systems such as GONG. - Collaborate with other sales operations roles to incorporate decisions with tools to enable optimization within tools and systems. - Develop a scalable vision of how to optimize tools through data analysis. - Analyze evaluation data to enhance current training programs. - Learn and understand the SPS Sales Model - Commitment to a collaborative environment with professionalism, integrity, passion, and accountability - Begin to Understand and utilize A.D.D.I.E Training Method What experience and skills do you need? - Bachelor’s degree AND 2 years of related experience OR 5 years of relevant experience without a degree. - Demonstrated experience managing medium to large projects directly and through others. - Excellent written and verbal skills/ability to communicate well across diverse teams. - Highly organized and outcome-driven with the ability to meet project milestones and deadlines while working on concurrent projects and juggling multiple priorities. - Background leveraging business systems such a Salesforce, GONG, Power BI, Snowflake. What experience is preferred? - Consistent record of building positive relationships across a diverse range of partners and working across boundaries to deliver results. - Ability to quickly learn on the job through exploration in systems and through analysis. - Keen sense of urgency and personal accountability, not afraid to get hands-on. - Experience with transforming data into various formats - Experience with the study information science - Experience managing different sets of data. - Office 365 Suite SPS Commerce offers a comprehensive package of benefits including health, dental, vision, disability, and life insurance, paid time-off, 401(k), health and flexible spending accounts, stock purchase plan and more.   ** EOE including disability / veteran **  
Job ID
2024-8399
Category
Sales
FTE Status
Full-time
Job Locations US-MN-Minneapolis
Posted Date 1 week ago(2/22/2024 5:01 PM)
The Consultant I - EDI Testing (Testing & Certification) works to Get After It within a team of professionals responsible for developing standardized solutions for our customers. They will research, isolate, diagnose, resolve and follow-up on problems for customer change events.  When necessary, they will also manage escalated events as appropriate.    Why SPS?   We know that there are a lot of employment choices for great talent so at SPS we work hard to create an environment where “Employees Come First” and where your “Thirst for Growth” can be nurtured. We’re a market leader and have just passed our 92nd consecutive quarter of growth. This allows us to continue to invest in our employees and aggressively gain market share.   Day-to-Day   EDI Testing (Testing & Certification) is a unique team within implementation that makes a large impact on suppliers who need to test and certify doing EDI with SPS Commerce. Remaining customer focused, this team gets great exposure by working with many other areas of the business to Succeed Together - sales, customer success managers, and technology teams to name a few.  - Install, upgrade, test, and configure systems as part of completing implementation project. - Consult with clients to analyze and verify operational needs, and to understand clients' business objectives and goals. - Keep customer and other stakeholders informed of project progress. - Perform post-sale initial technical implementation of technology products. - Conduct tasks and assignments as directed. - Work under moderate supervision with some latitude for independent judgment. - Track progress of Implementation project(s). Ensure deadlines are met and scheduling issues resolved.  What experience and skills do I need? - Bachelor's Degree with 2 years of related experience; or an advanced degree without experience; or equivalent experience. - Excellent communication skills - Strong analytical, problem solving and troubleshooting skills Preferred Experience - Excellent organizational skills and ability to manage multiple projects concurrently - Ability to apply, test, and re-configure data rules to produce desired results - A balanced mix of skills: driver and facilitator, tactical leader and doer *EOE including disability/ veteran*
Job ID
2024-8393
Category
Implementation
FTE Status
Full-time
Job Locations US-MN-Minneapolis
Posted Date 4 weeks ago(2/5/2024 9:45 AM)
Hiring for June 2024!   SPS Commerce is expanding our Early in Career Customer Success teams.  This growth is due to team members being promoted into other roles within SPS Commerce. The SPS Commerce Customer Success team is Obsessed with Customers. They are consultative by nature and have a solid understanding of our customers' business needs, guiding them along their journey. They equiptour customers with the best tools to face the challenges of the ever-changing retail environment, while working through implementations, responding to customer issues, and maintaining customer accounts. Does this sound like you? - You’re focused on providing an excellent customer experience. At some point in your career, you’ve had to answer to customers, provide an experience that leaves them feeling like they are our number one focus and left them feeling taken care of and heard. - You’re technically minded and enjoy solving problems. These days, technology is all around us. SPS Commerce provides technology for the retail supply chain. You don’t have to be a programmer, or invent the next big app, but if you can learn new technology and explain it to a customer, you’d be a natural in this position. - You’re not afraid to meet new people. You’ll talk to customers and learn about their business, so you can implement their software to meet the unique needs of their business. This will primarily be done over the phone, so you’ll want to be comfortable with picking up the phone and cultivating those relationships. Why SPS?   We solve retail supply chain problems by cutting through inefficiency with innovation and automation. At SPS we empower retailers, suppliers, distributors, grocers and logistics partners to work better together with our people, our process and our tech products.   We have the world’s largest retail network, and we don’t just lead the industry, we are the industry. At SPS, we believe every employee makes a difference. We ensure employees have the tools, resources and training to explore new ideas and execute them.  Our success comes from playing as a team and always playing to win. Careers don’t just grow here, they’re made here.   Early in Career Roles   Associate Customer Support Analyst Associate Customer Support Analysts (ACSAs) are the primary point of contact for our retail customers and their trading partners to address questions and resolve issues through phone calls, emails, and web chats and help to ensure customers understand the value that the SPS Commerce product brings to their business. This role acts as a trusted advisor, product expert, and customer advocate.   Associate Consultant Associate Consultants (ACs) are responsible for designing, developing, and testing product solutions with SPS customers. Associate Consultants work with new customers to set up our software platform as part of our "go-live" process and manager our customer relationship until they are successfully onboarding with SPS Commerce. lutions with SPS customers. Associate Consultants work Required Skills - Bachelor’s degree or equivalent combination of education and experience - Strong verbal and written communication skills - Demonstrated technical aptitude - Excellent organizational skills and ability to manage multiple projects concurrently   SPS Commerce offers a comprehensive package of benefits including health, dental, vision, disability and life insurance, paid time-off, 401(k), health and flexible spending accounts, stock purchase plan and more. EOE including disability/ veteran
Job ID
2024-8387
Category
Customer Success
FTE Status
Full-time
Job Locations US-MN-Minneapolis
Posted Date 4 weeks ago(2/5/2024 9:44 AM)
Hiring for June 2024!   SPS Commerce is expanding our Early in Career Sales teams.  This growth is due to team members being promoted into other roles within SPS Commerce. These roles are a great start to a sales career path or can lead to other opportunities within SPS Commerce.  In thess roles you will learn our proven sales cycle thru a 7 step sales methodology, engage our customers and understand the full suite of SPS product offerings.  Start your SaaS (Software as a Service) career with the company who is #1 in their industry and the top software company in Minnesota. This position is for an "early in career" sales professional - whether you're transitioning to a new career or if you're just starting your first professional endeavor, start your path here at SPS!     Does this sound like you? - You're known to be goal oriented and understand what drives results. - You're skilled at engaging with others, like to use data and information to influence others to take action. - You have a competitive edge, love solving problems, and can work productively within a team setting. Why SPS?   We solve retail supply chain problems by cutting through inefficiency with innovation and automation. At SPS we empower retailers, suppliers, distributors, grocers and logistics partners to work better together with our people, our process and our tech products.   We have the world’s largest retail network, and we don’t just lead the industry, we are the industry. At SPS, we believe every employee makes a difference. We ensure employees have the tools, resources and training to explore new ideas and execute them.  Our success comes from playing as a team and always playing to win. Careers don’t just grow here, they’re made here.   Early in Career Roles   Community Associate Account Executive Our Community Associate Account Executives (CAAEs) contact retail industry leads generated by our internal sales team to maximize the opportunity of our retailer partner programs by driving new potential sales, cross-selling, and up-selling. The SPS Community Team helps our Retail partners and their create an efficient replishment order process. ded to improve supply chain collaboration and  Inbound Sales Representatives Inbound Sales Representatives are responsible for generating new leads and sales opportunities by engaging with prospective customers through organic inbound inquiries and marketing-driven inbound campaigns. Inbound Sales Representatives play a critical role of qualifying and distributing leads to the SPS Sales Team to help grow revenue.   Supplier Sales Associate Account Executive Our Supplier Sales Associate Account Executives (AAEs) proactively prospect new customers and utilize a consultative sales approach to learn, understand, and uncover sales opportunities by asking appropriate questions to understand a prospective customers’ business needs. The Supplier Sales Team guides through mentorship as you grow your earnings potential and transition into a territory of your own.   Required Skills - Bachelor’s degree OR a combination of some post-secondary education PLUS 2 years of work experience. - 1+ years of experience selling (outside sales, inside sales, retail sales, telemarketing) preferred or nice to have but not required. - Excellent communication and customer service skills with demonstrated ability to work effectively in a team environment. - Process focused with close attention to detail.    SPS Commerce offers a comprehensive package of benefits including health, dental, vision, disability and life insurance, paid time-off, 401(k), health and flexible spending accounts, stock purchase plan and more. EOE including disability/ veteran
Job ID
2024-8386
Category
Sales
FTE Status
Full-time
Job Locations US-MN-Minneapolis
Posted Date 3 days ago(2/27/2024 1:26 PM)
SPS Commerce has an immediate opening for a Software Engineer.  The selected candidate will join our transformation team, a group of engineers focused on some of the most critical applications that support our customers’ needs. These applications are processing millions of documents a day, making this role highly impactful for SPS and our customers. This application team role will allow you to focus on business requirements while leveraging our AWS cloud environment, our first-class CI/CD pipelines, and Kubernetes orchestration compute platform. We are looking for someone to join this very talented transformation team and learn why SPS is such a great working environment!   Based in our office in downtown Minneapolis, our hybrid work model provides tremendous flexibility to work the way you work best.  Although there is minimal in-office expectation, we do host team and companywide events in person a few times each year.   Does this sound like you? - You’re passionate around technology and developing best in class SaaS products. - You enjoy collaborating with others to design and develop automated, scalable solutions for complex problems. - You are naturally curious with a passion for problem solving. - You aren’t afraid to ask why something is done a certain way. Why join SPS?   We solve retail supply chain problems by cutting through inefficiency with innovation and automation. At SPS we empower retailers, suppliers, distributors, grocers, and logistics partners to work better together with our people, our process, and our tech products. We have the world’s largest retail network, and we don’t just lead the industry, we are the industry.   At SPS, we believe every employee makes a difference. We ensure employees have the tools, resources, and training to explore new ideas and execute them. Our success comes from playing as a team and always playing to win. Careers don’t just grow here, they’re made here.   What is the day-to-day like?   The Software Engineer will design, develop, document, test, deploy, and debug new and existing software. This role will create, implement, integrate, and maintain software and system components that deliver value to our customers. - Work collaboratively with team to design, develop, document test and debug new and existing software. - Write quality code and tests that are maintainable, accurate, well tested, and following best practices. - Plan how the code will be monitored and diagnosed to minimize outages. - Build services and components upon the latest frameworks, platforms, and service providers. - Monitor dashboards and respond to alerts and keep services running smoothly. - Partner with experts in specialized areas like usability, cloud automation, and service reliability in a technically complex environment - Estimate work and timelines with reasonable accuracy and articulate reasoning behind estimates. - Reduce complexity of work through automation and scaling solutions - Monitor and help maintain health and availability of systems, apps, and related infrastructure. - Participate in peer reviews and pair programming, and mentor Associates and new hire. What experience and skills do you need? - A bachelor’s degree plus 2 years of Java development experience or 5 years of experience without a degree.   - Experience with Agile, Java, containers, and Cloud technologies - Proven experience writing quality code and tests that are maintainable, accurate, well-tested, and follow best practices. - Hands-on experience with software development practices and can develop applications that are diverse in scope where good judgement and problem-solving skills are required. - Understand agile development processes. - Strong communication skills to proactively communicate status and risks within their team. What experience is preferred? - Proficiency in Java development - Developing and deploying containerized workloads - CI/CD pipeline - API development - AWS/Cloud environment experience - Database experience - Test driven development experience SPS Commerce offers a comprehensive package of benefits including health, dental, vision, disability, and life insurance, paid time-off, 401(k), health and flexible spending accounts, stock purchase plan and more.   ** EOE including disability / veteran **   #LI-HYBRID
Job ID
2024-8379
Category
Technology
FTE Status
Full-time
Job Locations US-MN-Minneapolis
Posted Date 2 weeks ago(2/19/2024 3:35 PM)
SPS Commerce is in search of a dynamic Director of Growth Marketing with a proven track record of success. The ideal candidate will be a strategic leader, adept in developing, implementing, and optimizing digital marketing campaigns. This pivotal role calls for a self-motivated individual to steer our digital marketing team, ensuring effective strategy execution across all digital channels. Joining our Marketing Leadership Team, you will refine and expand our digital initiatives, fostering brand recognition and engagement that translates into revenue growth. This presents a remarkable opportunity for a seasoned leader to unify our business units and spearhead a global digital branding strategy. *** This role is hybrid in the Minneapolis, MN market. *** Why work at SPS?   We solve retail supply chain problems by cutting through inefficiency with innovation and automation. At SPS we empower retailers, suppliers, distributors, grocers, and logistics partners to work better together with our people, our process, and our tech products.  We have the world’s largest retail network, and we don’t just lead the industry, we are the industry.    At SPS, we believe every employee makes a difference. We ensure employees have the tools, resources, and training to explore new ideas and execute them. Our success comes from playing as a team and always playing to win. Careers don’t just grow here, they’re made here.   Does this sound like you?  - You have deep expertise in Channel/Digital Media Strategy - You embrace a succeed together culture where your success depends on collaboration and teamwork - You hold yourself accountable to a high standard of performance while acting with integrity and respect Day-to-Day - Lead the digital team, overseeing day-to-day business operations, clearly communicating organizational and personal goals to the team, allocating and managing resources and ensuring tasks are completed on time. - A strong grasp of current marketing tools, trends and best practices, and be able to lead integrated digital marketing campaigns from concept to execution. - Demonstrable experience leading and managing social, email and digital marketing campaigns, including SEO/SEM, PPC and display advertising. - Expertise in identifying target audiences and devising digital campaigns that engage, inform and drive engagement. - Experience in optimizing landing pages and ad copy/creative/targeting, including experience with A/B and multivariate experiments. - Solid knowledge of analytic tools and ad serving tools necessary for campaign set-up and reporting. - Establish the end-to-end digital marketing capabilities and strategy that aligns with the needs and goals of the businesses. - Track and measure the performance of all digital marketing channels and propose optimization initiatives to maximize marketing return on investment. - Support the continuous development of the team, ensuring they have the skills and capabilities needed to be recognized as subject matter experts across the wider marketing team. - Identify and analyze digital trends and insights and optimize spend and performance based on that analysis. - Maintain the integrity of the SPS brand to ensure it is always represented well. - Set measurable goals and key performance indicators for all channels. - Actively participates as part of the Leadership team in advising on strategies to build the business. - Competitively conceptualize market pricing and penetration. - Form and maintain relationships with outside vendors and partners. - Work cross-functionally across all departments to understand and represent the company and brand accordingly. Minimum Requirements - Degree in Marketing or Communications preferable - 15+ years in Marketing with increasing responsibility with at least 5+ in a senior management position with responsibility for staff evaluation and development and annual planning and budget development - Experience with programmatic platforms, Google Ads, Google Studio, Power BI, Facebooks Ads, LinkedIn, Sprout Social.   - Proven track record growing and establishing talented teams. - The knowledge and ability to communicate with and work cross-functionally. - Past company revenue of at least $300 MM - The incumbent should excel at developing and executing plans to meet objectives and be a strong collaborator and relationship builder. It is essential that this person has an aptitude for “getting things done” and can work well both in a team environment as well as independently. SPS Commerce offers a comprehensive package of benefits including health, dental, vision, disability and life insurance, paid time-off, 401(k), health and flexible spending accounts, stock purchase plan and more.   **EOE including veterans/disability**
Job ID
2024-8375
Category
Marketing
FTE Status
Full-time
Job Locations US-MN-Minneapolis
Posted Date 3 days ago(2/27/2024 9:33 AM)
Our Retail Sales team is adding a Retail Development Manager to the team. As a Retail Development Manager, you will work collaboratively with a team of Sr. Retail Development Managers to effectively new sales opportunities. Your time will be divided between account research, pre-call planning and your own outbound prospecting efforts. You will you will focus on understanding the supply chain processes, challenges, initiatives and change events occurring within the prospects’ organization, and help to properly align SPS Commerce with executive level contacts at the buying organization.   Does this sound like you? - You are self-motivated, you get after it, you’re persistent, and have a resilient attitude. You're ready to jump in and be apart of a winning team. - You love to plan, dig in, research, hunt and making new customer connections. In this role your activity is helping to research prospect accounts, create outreach plans and outbound prospecting. - You’re a team player. You build relationships across the organization in order to help elevate and maximize opportunities.  Why join SPS? As the largest Minnesota SaaS company, we are a leader in our field providing disruptive and innovative solutions within the Retail industry.  We have celebrated 78 consecutive quarters of success and we dominate the field.  We believe in investing in growth - whether that be in our products, your professional trajectory or in our communities.  When you join SPS, you join a winning team and have an opportunity to work alongside exceptional colleagues solving some of the most complex problems facing the evolving retail landscape.   The Day to Day: - Support the Sr Retail Development Manager’s prospecting efforts by performing detailed account research, gathering prospect contact information and providing key insights and contact analysis to assist with creating messaging strategy - Establish new relationships within the prospect base through dynamic prospecting efforts - Assist in executing introductory and discovery calls with prospects to fully understand each organization's supply chain processes, challenges, initiatives and change events - Align prospect’s business pain with SPS Commerce solutions; gain prospect interest to explore a partnership - Collaborate cross-functionally with internal teams to support the business relationship with the prospect and ensure proper execution of the sales strategy - Document key findings, progress, insights, and pipeline velocity in Salesforce.com - Cultivate a culture that grows together and aligns with SPS’ Mission, Vision, and Values    Required Experience and Skills: - 2+ years of relevant sales, account management experience and a Bachelor’s degree OR some post-secondary education AND 5+ years of relevant sales experience - Relevant work experience is defined as 2+ years of sales hunting, account management, sales consultant, or related experience with documented performance levels meeting or exceeding sales plans - Clear, concise, and confident communicator (verbal, non-verbal, written), including effectively altering vocal tone/inflection, listening, and writing relevant and engaging content - Creative and adaptable improviser with an ability to work off script when executing new approaches or responding to unforeseen obstacles *EOE including disability/ veteran* SPS Commerce offers a comprehensive package of benefits including health, dental, vision, disability and life insurance, paid time-off, 401(k), health and flexible spending accounts, stock purchase plan and more.
Job ID
2024-8372
Category
Sales
FTE Status
Full-time
Job Locations US-MN-Minneapolis
Posted Date 2 days ago(2/28/2024 2:23 PM)
SPS Commerce is growing our Product Team again! We are looking to add a Director of Product Management to our Marketing team. This Director, Product Management will provide leadership for all products and solutions at SPS specific to Logistics companies. This included but is not limited to 3PL warehouses, carriers and freight brokers. This role will collaborate with cross functional teams, including technology, marketing, finance and legal to develop and implement innovative product strategies that align with our business goals. Why work at SPS? We solve retail supply chain problems by cutting through inefficiency with innovation and automation. At SPS we empower retailers, suppliers, distributors, grocers, and logistics partners to work better together with our people, our process, and our tech products.  We have the world’s largest retail network, and we don’t just lead the industry, we are the industry.  At SPS, we believe every employee makes a difference. We ensure employees have the tools, resources and training to explore new ideas and execute them. Our success comes from playing as a team and always playing to win. Careers don’t just grow here, they’re made here.   Does this sound like you?  - You have deep expertise in Product Management combined with a growth mindset. - You have experience in the logistics market and understand how 3PL warehouses, carriers and freight brokers operate. - You have experience owing the P&L of a product, developing a comprehensive product strategy, product roadmap, go-to-market strategy and leading a high growth business unit Day-to-Day   - Provide leadership for the full product portfolio ensuring that the product strategy, vision and roadmap align with organizational goals to drive profitable growth. - Align and drive product strategy with various internal and external stakeholders. - Lead customer voice and GTM considerations for the 3PL product portfolio. - Provide a product management voice and perspective centered on the customer. - Drive integration efforts including product rationalization, cross functional alignment and achieving synergy targets. - Conduct competitive analysis and stay up to date with market trends and emerging technologies to ensure our products remain competitive and innovative. - Facilitate effective communication, collaboration and alignment between the 3PL product management team and other business units, customers, partners and vendors.   What skills and experience do I need?    - Bachelor’s Degree and 10+ years of relevant experience - 5+ years of experience as a leader of people with a successful track record of developing strong teams - Proven experience as a leader in Product Management, with a track record of successfully launching and managing software products - M&A experience as a product management leader - Effective communicator through a variety of channels including verbal, email, data, and presentation - Strong interpersonal skills and the ability to effectively collaborate and influence at all levels of the organization - Proven track record of innovation and continuous improvement with a high growth product     SPS Commerce offers a comprehensive package of benefits including health, dental, vision, disability and life insurance, paid time-off, 401(k), health and flexible spending accounts, stock purchase plan and more. **EOE including veterans/disability**    
Job ID
2024-8364
Category
Product Management
FTE Status
Full-time
Job Locations US-MN-Minneapolis
Posted Date 3 weeks ago(2/6/2024 5:26 PM)
We are currently hiring a Sales Manager I for our Community Associate Account Executive Sales Team.  In this role you will lead a team of Community Associate Account Executives to maximize the opportunity of our retailer-directed leads while also working with peers across Sales and Customer Success to ensure program success and inter-departmental collaboration.  Key to this role is the development of individual contributors who are early in their career. You will be leading a team, serving as a leader to help the launch them into their sales career.     Does this sound like you? - You're a strategic thinker with proven strong leadership qualities. You can lead through innovation in all areas of responsibility with clear and concise communication.   - You're passionate and a bit Obsessed with Customers. You are a good steward of the overall business. - You lead with integrity, curiosity, engagement, self-driven initiative, collaboration, relationship building, and customer engagement/support.  - Winning is in your DNA - you are competitive, you love to win and help others to win.    Why SPS? We solve retail supply chain problems by cutting through inefficiency with innovation and automation. At SPS we empower retailers, suppliers, distributors, grocers, and logistics partners to work better together with our people, our process, and our tech products.  We have the world’s largest retail network, and we don’t just lead the industry, we are the industry.    At SPS, we believe every employee makes a difference. We ensure employees have the tools, resources and training to explore new ideas and execute them. Our success comes from playing as a team and always playing to win. Careers don’t just grow here, they’re made here.   Essential Responsibilities / Duties As a Sales Manager I on our Community AAE team, you will work with early in career sales individuals. You will partner with other internal SPS teams. You're not afraid to get in the trenches to help your team to help them succeed, win and further develop in their sales career.   - Provide daily direction and communication to the team to ensure all leads and opportunities are being followed up on based on guidance and need and that all deadlines are being met. - Ensure team members receive appropriate training and feedback to promote healthy development. - Provide insight and feedback regarding relevant trends and lead updates to cross-functional stakeholders including reporting, tracking and confirming process compliance for all leads, opportunities and campaigns. - Provide regular developmental 1:1’s, counseling team members on development in role and for their next position while driving team engagement. - Manage a team pipeline via SalesForce and weekly pipeline meetings, ensuring the necessary information needed for a monthly forecast is accurate and present. - Act as a key contributor to internal process improvements/management within Community Sales (e.g., territory, new hire onboarding, KPI reporting, GTM launches). - Collaborate with Community Sales Management peers as part of decision-making process/resourcing as needed. - Manage and coordinate territory/lead management   What Skills Do I Need?   - Bachelor’s degree or equivalent combination of education and experience - 1+ years relevant experience with demonstrated leadership experience (formal or informal) - Ability to translate, simplify and clearly communicate (both verbal and written) complex business processes to individuals with varied levels of expertise - Process-focused with a close attention to detail - Demonstrative behaviors around integrity, engagement, self-driven initiative, collaboration, and relationship building - Experience coaching, mentoring and leading others in either formal or informal situations - Ability to receive and give constructive feedback    Note: Preferred experience as a Community AE at some point in your career.   SPS Commerce offers a comprehensive package of benefits including health, dental, vision, disability and life insurance, paid time-off, 401(k), health and flexible spending accounts, stock purchase plan and more.   **EOE including disability/ veteran**
Job ID
2024-8357
Category
Sales
FTE Status
Full-time
Job Locations US-MN-Minneapolis
Posted Date 1 month ago(1/25/2024 9:02 AM)
** Please note this is a hybrid role based out of our office in downtown Minneapolis, MN**      The Director, Risk and Controls is a senior leadership level role in the organization leading the delivery and management of the enterprise-wide, global internal controls program to achieve a high-level of SOX compliance and internal business benefits. This includes oversight of both business and IT controls necessary to establishing and maintaining an effectives system of internal controls in accordance with SOX standards and the COSO framework.  In this people manager role, you will lead a team as you partner with internal and external stakeholders to ensure process and guidelines are not only being followed but elevated.        Why SPS?     - SPS currently runs the largest and most relied upon Retail Network with thousands of  trading partners using our technology every day to perform critical business processes.  You can be part of the journey to open that network up to software partners across the globe by unlocking our capabilities through APIs.   - We are a technology centric organization – we expect our leaders and our technologists to be informed on emerging technology trends and product capabilities.   - We invest in our teams – whether it be conferences or leaderships development, we believe in providing the foundation for your growth.     Day to Day    A successful candidate will have deep experience in compliance and leading teams through maturation of a global internal controls program, development of an Enterprise Risk Management (ERM) program and beginning to develop Internal Audit. A strong leader with an ability to thoroughly understand the organization, its business strategies and its current and future key risks will be critical to helping us execute on a suite of compliance programs to promote success.  Working with partners throughout the enterprise, your team will help modernize our financial controls as our processes and technologies evolve with our fast-paced business – while ensuring that solutions are compliant with Sarbanes Oxley and other regulatory requirements. This position will be key in the leadership, innovation, governance, and management necessary to identify, evaluate, mitigate, and monitor the company's operational, financial and strategic risks.  We are a high growth organization with growth coming organically and through business development activities both domestically and across the globe. This is an excellent opportunity for someone to join a company on a significant growth journey, where you will be an agent for change and expansion of the Company’s internal controls program in strategic collaboration with other risk management leaders, as well as control process owners throughout the Company.    - Own the Global Internal Controls Program, ensuring it fully meets or exceeds SOX compliance requirements and internal expectations. This individual should lead the design, maintenance and evolution of a system of internal controls that continuously meets our significantly growing and changing business requirements.  - Assess the appropriateness and completeness of key enterprise risks and controls. Ensure programs are designed and in place to mitigate these risks timely and comprehensively.   - Drive expansion and act as a change manager of the financial control’s suite to organizational leaders within and outside of Finance.  - Continue to mature the financial controls program, by providing guidance on best practices regarding control design and implementation to the Control Process Owners.  - Lead the team to assure controls design, operating effectiveness and testing approach strongly supports external audit and industry standards (including PCAOB) and allows for reliance by the external auditors.  - Establish a more robust scoping and enterprise risk assessment (ERA) process to identify emerging areas of financial controls risk, proactively monitoring changes that may impact the design and/or operating effectiveness of internal controls. Partner with the Corporate Controller and General Counsel in the development of Enterprise Risk Management (ERM).  - Design and propose a strategy to begin documenting and expanding the internal controls program to compliance and operational controls, in conjunction with other SPS leaders involved in risk management, to commence initial internal audit activities.  - Partner with the SPS Chief Information Security Officer and other IT Leaders to improve documentation and controls over the General Information Technology Controls program, as information sources continue to grow and evolve, safeguarding our customer’s trust on our products and investor’s trust in our financial reports.  - Coordinate management’s SOX 404 process controls documentation and review controls to ensure adequate design and identification of key and non-key controls for critical processes/ accounts including rationalizing and optimizing controls through automation.  - Implement a strong process for identified control deficiencies to monitor control deficiencies, evaluate potential reporting impact of any deficiencies, and coordinate with control owners on remediation plans, holding people accountable to agreed deadlines on corrective actions.  - Create and deliver governance and oversight reporting on status and internal control related topics to executive leadership.  - Develop strong relationship with senior leaders across the enterprise and proactively partner with them to achieve shared business goals.  - Facilitate group-wide training to interested and impacted stakeholders to ensure compliance with the SOX program office policies/procedures and regulatory standards.  - Lead continued growth and expansion of the internal controls team; provide balanced workloads, training, coaching, goal setting and performance reviews.  - Maintain positive and collaborative relationships with the business unit team members, management and with external auditors.     Required Skills    - Bachelor’s degree in accounting, finance or related field.  - Minimum 10 years of relevant experience with at least 3 years management experience.  - Strategic thinker who can support the organization in short and long-range planning.  - Proven track record of innovation and continuous improvement.  - Demonstrated, strong leadership experience (formal or informal). Ability to develop and motivate teams and provide strategic direction for them.  - Specific leadership experience leading public company compliance functions.     Preferred Experience     - Certified Internal Auditor (CIA), Certified Public Accountant (CPA), and/or Certified Information Systems Auditor (CISA).  - Deep understanding of risk management methodologies, frameworks, and principles (i.e., SOX, COSO, NIST)  - Experience developing and/or leading Enterprise Risk Management programs.  - Highly collaborative communication style and practice  - Strong critical thinking and issue resolution skills  - Must possess excellent organizational skills and attention to detail  - Strong interpersonal skills with demonstrated ability to build cross-functional relationships    Click on the link below to watch a brief introduction video of our Finance team! https://www.linkedin.com/company/sps-commerce/life/sps-finance-team/       SPS Commerce offers a comprehensive package of benefits including health, dental, vision, disability, and life insurance, paid time-off, 401(k), health and flexible spending accounts, stock purchase plan and more.      ** EOE including disability / veteran ** 
Job ID
2024-8348
Category
Finance & Accounting
FTE Status
Full-time
Job Locations US-MN-Minneapolis
Posted Date 7 days ago(2/23/2024 11:39 AM)
SPS Commerce if growing- We are looking for either a Technical Account Manager or Senior Technical Account Manager (TAM) to join our Retail Mid-Market Team. As a TAM, you will drive confidence in future growth opportunities by maintaining a stable technical solution and ongoing alignment that lay the foundation for business transformation. Utilizing insights and trends, they consult on best practices on how business process changes should be handled and proactively prescribe enhancements to a customer’s solution. If you are looking for a role where you can elevate the customer experience by advocating for continuous improvement efforts, then this is the role for you.    This is a hybrid role based out of our MN office. Our team is onsite 2 times per week.     Does this sound like you?   - You possess both a natural curiosity and technical aptitude, which drives you to ask questions, understand technical problems and provide solutions. - You excel at building relationships- teamwork and collaboration are at the heart of what you do, you believe in succeeding together. - Initiative is in your blood. You have a demonstrated success analyzing situations and developing recommendations and action plans. You don’t stop until the job is done. - You are customer focused. You can forge strong working relationships and instill trust while solving problems and driving value for customers.   The Day-to-Day   The Technical Account Manager (TAM) positively impacts customer retention and growth while promoting overall operational success, by monitoring customer portfolios within their Customer Success segment, mitigating customer effort and support engagements by providing relevant technical guidance. The TAM advises and advocates for accounts, coordinating with SPS teams to ensure customer needs are addressed.     - Build and maintain working operational relationships with suppliers, retailers, and internal SPS teams - Reduce demand for support through proactive customer engagements, data monitoring and increased data success rates - Act as a technical escalation point of contact for designated accounts and coordinate with internal teams to reach issue resolution - Improve customer experience by providing best practice recommendations and best-in-class support through trend analysis and case monitoring - Maintain regular communication with key stakeholders in account portfolio - Lead or participate in multiple ongoing customer projects and demonstrate adaptability when faced with potentially conflicting priorities - Champion customer and support organization needs by acting as a liaison in cross-departmental discussions and projects   Education and Experience For this opening we have role flexibility as the priority is the best fit for the team and will consider either a Technical Account Manager or Senior Technical Account Manager.   Technical Account Manager   - Bachelor’s degree and a minimum of 2 years of related experience; or equivalent combination of education and experience - Strong verbal and written communication skills - Ability to work successfully with key stakeholders across all levels and functions  - Ability to work off-peak hours and limited on-call availability, including some evening and weekend shift work (rotational)  Senior Technical Account Manager   - Bachelor's degree and a minimum of 5 years of related experience; a Master's degree and 3 years of experience; or equivalent combination of education and experience - Experience in a support analyst, technical or account manager type role preferred - Ability to work successfully with key stakeholders across all levels and functions - Strong verbal and written communication skills - Proven project leadership, analytical and quality improvement skills - Ability to work off-peak hours and on-call availability, including some evening and weekend shift work (rotational)     SPS Commerce offers a comprehensive package of benefits including health, dental, vision, disability, and life insurance, paid time-off, 401(k), health and flexible spending accounts, stock purchase plan and more.   EOE including disability/veteran     #LI-HYBRID
Job ID
2024-8344
Category
Customer Success
FTE Status
Full-time
Job Locations US-MN-Minneapolis
Posted Date 1 month ago(1/23/2024 4:29 PM)
** Please note this is a hybrid role based out of our office in downtown Minneapolis, MN**       The Business HR Leader is a key member of the HR & Business Unit Leadership teams, providing leadership and strategic direction for global businesses within the organization. This role is critical to driving HR approaches within the businesses in support of the operating plans and strategic direction of the organization, including areas such as succession planning, talent management, change management, organizational and performance management, employee relations, learning, and compensation. This role will ensure people solutions are aligned with business needs and are in compliance with country, US federal, state, and local regulations.      Does this sound like you?    - You have experience in engaging directly with Senior Leaders (C-level & VPs) on complex issues and serving in an advisory role to drive resolution and advancing the business objectives.  At the same time, you can flex and work with less seasoned leaders and are comfortable stepping into a coaching role. - You are comfortable working in an environment with shifting priorities and have a demonstrated ability to adjust to demands in a rapid, but seamless, manner.  You are well versed in successful change management tactics, and you are comfortable guiding teams of people through large changes. - You have a global mindset – you have experience and understanding of multi-cultural complexities, and have an ability to adjust your style and approach based on your audience.  - You are adept at navigating between strategic work and rolling up your sleeves and digging into the details of projects and work deliverables.    Why SPS?    We solve retail supply chain problems by cutting through inefficiency with innovation and automation. At SPS, we empower retailers, suppliers, distributors, grocers, and logistics partners to work better with our people, process, and tech products. We have the world’s largest retail network, and we don’t just lead the industry, we are the industry.  At SPS, we believe every employee makes a difference. We ensure employees have the tools, resources, and training to explore and execute new ideas. Our success comes from playing as a team and always playing to win. Careers don’t just grow here, they’re made here.    Key Responsibilities   -  Key business leader on business unit leadership team(s) driving HR solutions that will enable the strategies and operating plans of the businesses supported. - Leads global HR Generalists, in collaboration with COE’s, to deliver HR solutions aligned with business operating plans and strategic direction including delivery of talent & learning strategies, organization design & development needs, change management, recruitment, etc. - Collaborates on the creation of the enterprise HR Strategy, Talent Strategy and operating plan based on business insights and business unit strategies, ensuring alignment between business unit needs and overarching SPS HR Strategy. - Collaborates with senior leadership and recruiting team to identify and implement recruiting and workforce growth strategies, that align with the business unit’s & enterprise goals and objectives. - Partners on the administration and delivery of various HR programs delivered to the business unit including compensation and benefits, talent management, employee experience, and other related areas. - Uses data to consult with business leaders and support data driven decisions focusing on HR impact and progress against HR goals for the business such as; growth objectives, employee experience, DEI, recruiting approaches, global location strategies, ROI of HR programs within the business and M&A effectiveness etc. - Ensures organizational compliance with country, federal, state, and local employment laws and regulations, maintaining up-to-date knowledge of legal requirements through partnerships with Total Rewards, legal and Compliance teams. - Leads M&A work as the business HR leader on due diligence work and HR components of M&A integrations as needed to deliver growth strategy. - Works on key enterprise wide strategic projects as well as leads key HR strategic priorities as part of the extended HR Leadership Team. - Builds capabilities of HR Business Partners in support of their career growth and the HR capability needs to support a high growth global organization. - Consults with business leaders and conducts investigations, leading the resolution of complex employee relations issues. Builds ER capabilities and leads HRBP team through conducting thorough and objective investigations withing the business segments they support.   What experience and skills do you need?  - Minimum of 10-15 years of HR experience with progressive leadership responsibilities - Strong collaboration and project management capabilities across business functions and HR specialty areas in support of the business needs - Building high-performing teams through capability building, coaching, team effectiveness work and a values based mindset - Demonstrated strategic thinking & a growth mindset. - Strong communication and influence - Strong analytical and problem-solving abilities with a focus on data driven decision making: What experience is preferred? - Bachelor's degree or master’s degree in human resources, Business Administration, or related field - Proven experience as a strategic HR Leader, with a track record of developing and implementing innovative HR solutions aligned with the business strategies. - M&A experiences in due diligence and/or integrations and divestitures. - Cross HR experience in specialty areas as well as business HR roles. - Experience working in a global matrixed organization. - Experience supporting technology businesses.   SPS Commerce offers a comprehensive package of benefits including health, dental, vision, disability, and life insurance, paid time-off, 401(k), health and flexible spending accounts, stock purchase plan and more.    ** EOE including disability / veteran**
Job ID
2024-8336
Category
Human Resources
FTE Status
Full-time

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