Job Listings

Exciting opportunities! Due to continued team growth and internal promotions, we have openings across the Direct Network Automation Implementation teams! These positions are a great chance to Forge Your Path at SPS Commerce! We are adding Implementation Consultant Is and Implementation consultant IIs across the customer teams within Direct Network.   As an automation consultant you believe in collaboration and teamwork.  You demonstrate a high level of urgency and are naturally curious and take initiative.  In this role you will use your project management skills and technical aptitude to work directly with external customers and internal partners.  If you pride yourself on your communication skills, ability to develop solutions and get things done and want the challenge of working with retailers of all sizes across the globe, then this is the role for you!     Does this sound like you? - Teamwork and collaboration help to drive the process of resolving issues using forward-thinking, out of the box solutions – and you are always looking for an opportunity to succeed together. - You are customer focused. You can forge strong working relationships and instill trust while solving problems and driving value for customers. - Initiative empowers you. You successfully analyze complex situations and develop solutions. You don’t stop until the job is done. - Fast-paced, dynamic work environments are where you thrive. You can work with minimal supervision while taking initiative and setting priorities. Day-to-Day As an automation consultant on our team, you will work among a team of professionals responsible for developing standardized solutions for our customers.  You will research, isolate, diagnose, resolve and follow-up on problems for customer change events. When necessary, you will also manage escalated events as appropriate.  - Install, upgrade, test, and configure systems as part of completing implementation project. - Consult with clients to analyze and verify operational needs, and to understand clients' business objectives and goals. - Keep customer and other stakeholders informed of project progress. - Perform post-sale initial technical implementation of technology products. - Conduct tasks and assignments as directed - Work under moderate supervision with some latitude for independent judgment. - Track progress of Implementation project(s). Ensure deadlines are met and scheduling issues resolved    Minimum Requirements   Implementation Consultant I - Bachelor's Degree with 2 years of related experience; or an advanced degree without experience; or equivalent experience. - Excellent communication skills - Strong analytical, problem solving and troubleshooting skills. Implementation Consultant II - Bachelor's Degree with 2 years of related experience; or an advanced degree without experience; or equivalent experience - Strong analytical, problem solving and troubleshooting skills - Excellent organizational skills and ability to manage multiple projects concurrently - Ability to apply, test, and re-configure data rules in order to produce desired results   Preferred Experience - 3-5 years professional business experience - A balanced mix of skills: driver and facilitator, tactical leader and doer - Familiarity with XML a plus - Experience with text editing and data mapping tools - In-depth knowledge of mapping tools and functionality                                     EOE including disability/ veteran

Summer 2023 Opportunities    SPS Commerce is hiring Community Account Executives to join our team.  This growth is due to team members being promoted into other roles within SPS Commerce. This role is a great start to a sales career path or can lead to other opportunities within SPS Commerce.  In this role is where you will learn our proven sales cycle, engage our customers and understand the full suite of SPS product offerings.  Start your SaaS (Software as a Service) career with the company who is #1 in their industry and the top software company in Minnesota.   The SPS Community Team helps our Retail partners and their Suppliers with the data needed to improve supply chain collaboration and create an efficient replenishment order process. Our Community solution delivers much more than B2B integration. We automate information exchange among Retailers and their Suppliers to streamline replenishment and fulfill orders profitably.   Does this sound like you? - You're known to be goal oriented and understand what drives results. - You're skilled at engaging with others, like to use data and information to influence others to take action. - You have a competitive edge, love solving problems, and can work productively within a team setting. Why SPS?   We solve retail supply chain problems by cutting through inefficiency with innovation and automation. At SPS we empower retailers, suppliers, distributors, grocers and logistics partners to work better together with our people, our process and our tech products.   We have the world’s largest retail network, and we don’t just lead the industry, we are the industry. At SPS, we believe every employee makes a difference. We ensure employees have the tools, resources and training to explore new ideas and execute them.  Our success comes from playing as a team and always playing to win. Careers don’t just grow here, they’re made here.   The Day-to-Day   This position is for an "early in career" sales professional - whether you're transitioning to a new career or if you're just starting your first professional endeavor, start your path here at SPS!  This role will give you great training and exposure to sales in a cloud SaaS company. This team calls on the SPS Community Network based on warm leads from our current Retail partners. The leads come to you!  - Investigate prospective clients current environment through inquisitive and exploratory questions. - Drive adoption and upselling of our solution with trading partners by promoting a suite of services. - Uphold the integrity of our Retail customers and their programs by working as a consultant to the Suppliers of our Retailers.  - Collaborate cross-functionally with account teams to maximize upsell to Suppliers (small, mid-size and enterprise level businesses). - Work through objections prospective clients may have, and effectively communicate their message to the Retailer. - Maintain customer satisfaction throughout the Sales cycle: this includes responding in a timely manner and working effectively with your SPS account team. Required Skills - Bachelor’s degree OR a combination of some post-secondary education PLUS 2 years of work experience. - 1+ years of experience selling (outside sales, inside sales, retail sales, telemarketing) preferred or nice to have but not required. - Excellent communication and customer service skills with demonstrated ability to work effectively in a team environment. - Process focused with close attention to detail.    SPS Commerce offers a comprehensive package of benefits including health, dental, vision, disability and life insurance, paid time-off, 401(k), health and flexible spending accounts, stock purchase plan and more. EOE including disability/ veteran  

Based in our office in Minneapolis, MN our hybrid work model provides the best of both worlds.  We #succeedtogether through in person collaboration, balanced with remote work to provide flexibility.    SPS Commerce continues to grow. As a result, we are hiring a Senior Program Manager on our Trading Partner Development team. The Trading Partner Development Team is the heart of our Retail Network, the backbone of our products.  This role is strategic to SPS Commerce’s growth plans.  The Sr Program Manager will lead initiatives helping to accomplish departmental operating plan objectives and key results. In addition, the Sr. Program Manager role is a strong leadership position that combines a deep understanding of SPS Network Positioning, Network Operating Plan Goals, and our Network Builder persona with a project leadership mindset.   Our Retail Network is at an inflection point.  The largest key to our success has been network breadth.  Efficiently building the network to support high volume and high quality was our #1 priority.  SPS has achieved significant breadth. We are at a time where Suppliers need ever more support.  SPS is positioned to meet the needs of customers by focusing on building depth in our network strategy.  The focus will be to improve the ease of use on our network, transformation our Network Builder experience to achieve our path to $1B, and growth of our Analytics and Assortment business.  While doing this, we must not lose focus on maintaining delivery goals for our current customers.   Success of the Sr. Program Manager will be measured by: - Achieve key results for Retailer Network Strategy. Maintain visibility and knowledge of Retailer Network initiatives for department teams and executive leadership. - Influence across teams and departments for organizational alignment to network strategy objectives - Effective transformational change adoption for employees to maintain or improve engagement levels. - Independent priority definition of work to achieve maximum business outcome.  Exceptional ability to drive action to get results. - Deep understanding of people and process with an appreciation of the technical assets and data flow that drive our network – needed for ability to anticipate risk and blockers to goals and knowing how to mitigate  Does this sound like you? - You are comfortable working with multi-disciplinary development teams, leading execution of initiatives toward measurable outcomes for business results. - You have the ability to understand technical concepts and communicate them effectively to both technical and non-technical audiences up to Sr. VP levels. - Your attention to detail results into effective dependency / risk identification and mitigation. - You can identify and lead action plans for organizational change management - You thrive with having a wide latitude to define and drive execution plans to meet strategic business goals. Why SPS? We solve retail supply chain problems by cutting through inefficiency with innovation and automation. At SPS we empower retailers, suppliers, distributors, grocers, and logistics partners to work better together with our people, our process, and our tech products. We have the world’s largest retail network, and we don’t just lead the industry, we are the industry.   At SPS, we believe every employee makes a difference. We ensure employees have the tools, resources, and training to explore new ideas and execute them. Our success comes from playing as a team and always playing to win. Careers don’t just grow here, they’re made here.   What is the day-to-day like?   - Working closely with department leadership, engage and drive Operating Plan Objectives and lead the organization of objectives into initiatives and action plans. - Mitigate execution and adoption risk by anticipating and taking action. - Lead transformational change, tenacious to bring teams and people together to work through blockers - Create and maintain initiative status and executive summaries. - Create and execute on communication plans: to teams effected, to stakeholders, to peers in TPD, to executive leadership - Engage with product owners and engineering in delivering capabilities/launch activities for the Network team. May require working with Training on formal training plans and content - Work with managers and Product Owners to track, analyze, and report on adoption and success measures of initiatives. In doing so, help the team celebrate their journey and success OR quickly learn from and adjust to failures. Based in our office in downtown Minneapolis, our hybrid work model provides the best of both worlds.  We #succeedtogether through in person collaboration, balanced with remote work as well.   What experience and skills do you need? - Bachelor’s degree or equivalent experience PLUS 5 - 8 years relevant experience - Proven ability to prioritize workload across multiple projects while focusing on quality and detail - Experience managing a cross -functional team to achieve objectives inclusive of quality, yield and cost  - Problem solving aptitude  - Proven track record driving people – process – technical transformation - Ability to ingest complex problems and translate them into high level summaries for Sr. management - Ability to partner with diverse teams to align with diverse goals.   SPS Commerce offers a comprehensive package of benefits including health, dental, vision, disability, and life insurance, paid time-off, 401(k), health and flexible spending accounts, stock purchase plan and more.  ** EOE including disability / veteran *  

SPS Commerce is hiring an Inbound Sales Representative to help us manage and organize our Inbound Leads. This team sits within our Sales Operations team and will work closely with different sales team and plays the critical role of qualifying and distributing leads.   Does this sound like you? - Do you have a natural talent and inclination to rapidly connect with potential or current customers to quickly build trust and provide an outstanding initial impression? - Are you able to work independently, are full of internal drive, and like to work towards team and individual metrics?   - Do you like working in a close-knit team with frequent collaboration and more of a supportive culture? Why SPS?   We solve retail supply chain problems by cutting through inefficiency with innovation and automation. At SPS we empower retailers, suppliers, distributors, grocers, and logistics partners to work better together with our people, our process, and our tech products.  We have the world’s largest retail network, and we don’t just lead the industry, we are the industry.    At SPS, we believe every employee makes a difference. We ensure employees have the tools, resources and training to explore new ideas and execute them. Our success comes from playing as a team and always playing to win. Careers don’t just grow here, they’re made here.   The Day-to-Day   An Inbound Lead Generation Representative is responsible for engaging with prospects and customers (via phone, chatline, and queue) to generate new and expansive sales opportunities through organic inbound inquiries and marketing-driven inbound campaigns. The primary objective is to connect qualified prospects with respective sales account team members allowing them to further the sales cycle. This role will be expected to consistently meet monthly sales goals, as well as accurately notate activities in Salesforce.com in a concise and comprehendible manner.  - Qualify sales leads into opportunities from various inbound marketing programs and involve the appropriate team(s).  - Utilize internal and external data resources to conduct research on organizations and contacts to help drive quality of new sales opportunities.  - Uncover needs and determine, in consultation with the prospect, mutual fit with SPS and best solutions for each account.  - Meet response SLAs and utilize exceptional time and organizational management skills.  - Utilize Salesforce.com to accurately track activity, update lead, account, and opportunity information, as appropriate.  - Assist in the development of best practices within the lead generation sales process.  - Maintain strong knowledge of the SPS services to maximize cross-sell opportunities.  - Collaborate internally with sales, marketing and customer success teams to improve the customer journey.    Required Skills - Bachelor’s degree and 1+ years of relevant experience OR a combination of some post-secondary education plus 3 years of relevant work experience  - Previous experience in a sales or customer service focused role.  - Capacity to absorb complex information and apply it accurately and quickly.  - A knack for conducting independent research and data mining.  - Goal and results oriented.    Preferred Experience - 1+ years of experience selling (outside sales, inside sales, retail sales, telemarketing)   - Proven experience and ability to build and maintain cross-departmental, multi-functional and collaborative relationships required.  - Proven competence with Microsoft Office (e.g., Word, Excel, PowerPoint, Outlook) and Salesforce.com  - Experience in technology, retail or equivalent industry with high degree of complexity. SPS Commerce offers a comprehensive package of benefits including health, dental, vision, disability, and life insurance, paid time-off, 401(k), health and flexible spending accounts, stock purchase plan and more.   EOE including disability/ veteran

SPS is actively seeking a Project Manager to join our NetSuite implementation team.  The Project Manager is a member of the Integrated Implementation team and leads team members to implement SPS Commerce services and products for clients. Responsibilities include monitoring teamwork flow including multiple functional areas to ensure project delivery and quality standards are met. They are a point of contact for the team and demonstrate comprehensive understanding of projects/products offered.   **This role will either be hybrid from one of our corporate offices or fully remote; based on the candidate’s geographical location.   Does this sound like you? - You are known for your communication skills and ability to manage projects and deliverables internally and externally. - You can hold business critical conversations with clients, while maintaining the relationship and earning their trust. - You have experience with managing software implementations from the moment the contract is signed until they are fully deployed. Why join SPS?   We solve retail supply chain problems by cutting through inefficiency with innovation and automation. At SPS we empower retailers, suppliers, distributors, grocers, and logistics partners to work better together with our people, our process, and our tech products. We have the world’s largest retail network, and we don’t just lead the industry, we are the industry.   At SPS, we believe every employee makes a difference. We ensure employees have the tools, resources, and training to explore new ideas and execute them. Our success comes from playing as a team and always playing to win. Careers don’t just grow here, they’re made here.   What is the day-to-day like? - You will own a portfolio of projects, driving them from contract signature to project closure.  You will work with and influence upstream/downstream partners (within and outside Implementations) to ensure successful broader service delivery. You’ll provide leadership to the project team and for the efficiency and effectiveness of projects for a given service delivery area.  The day-to-day will include regular collaboration with multiple teams across SPS and externally with their customers and their partners. - Manage day-to-day project tasks for implementing SPS Commerce Products and Services from close of sale through handoff to customer support. - Create and maintain project work schedules, track customer requirements and translate customer requests into project deliverables. - Demonstrate proficiency in service delivery while managing multiple projects. - Monitor work-flow requirements to meet timelines and quality expectations. - Act as information broker by directing communication to/from team and customers. - Prioritize needs and effectively manage resources. - Advocate for positive change and improvement within the organization by identifying and communicating the compelling needs for change/improvement. What experience and skills do you need? - Bachelor’s Degree and 2 years of project management experience or 5 years of experience without a degree - Strong problem solving & analytic ability. - Quality-focused; detail-oriented; ability to prioritize and multitask. - Proven ability to handle multiple projects. - Computer proficiency in Microsoft Office suite - Excellent organizational skills and written/oral communication skills. - Demonstrated ability to work with minimal supervision while taking initiative and setting priorities in a demanding, fast-paced environment. What experience is preferred? - Demonstrated understanding of processes and/or services to contribute to issue identification and idea generation/evaluation. - Experience developing processes and managing projects in a technology-based service organization desired. - Demonstrated ability to lead teams and achieve goals without direct authority over personnel. - Supply Chain Experiences - EDI or ERP experience or Order to Cash process for suppliers. - NetSuite - nice to have. SPS Commerce offers a comprehensive package of benefits including health, dental, vision, disability, and life insurance, paid time-off, 401(k), health and flexible spending accounts, stock purchase plan and more.   ** EOE including disability / veteran **

SPS Commerce Solutions Help Solve Supply Chain Challenges The SPS Retail Network powers the retail supply chain around the globe. Our solutions connect trading partners, accelerate products-to-shelf and allow for the collaboration to grow sales with data insights. We ensure every retail channel works together to meet the consumer where they want to buy.   As Sr. Director, Microsoft Market Team you will lead a team of delivery and project management leaders to drive successful new customer onboarding, enable customer expansion, and deliver a customer experience that results in world-class revenue retention. This role ultimately is responsible for driving results and developing highly effective teams that guide, consult, and deliver business value for our Microsoft customers. This role will also build strong alignment with stakeholders and partners in the Microsoft ecosystem that drive customer outcomes. This individual will also be responsible for leading strategic cross-company initiatives to invest in people, process, technology to meet those customer needs. This is an opportunity to join a company that’s a leader in the space and immediately witness your contributions. The Sr. Director of MMT will successfully navigate through complex customer ERP environments and influence cross-functionally to drive successful outcomes for the customer and SPS. They will lead a team of seasoned leaders to drive transformational change through the team. This is a customer-focused, highly motivated, and results-oriented executive who is comfortable with ambiguity and relentlessly pursues a world-class customer and employee experience.  You will: - Lead (implementation, expansion, and retention) the high growth $40M customer portfolio - Manage through managers and senior level individual contributors - Execute organization and team strategic initiative to improve experiences through people, process, and technology - Create strategies to lead customer teams across several functional areas through change, leveraging SPS experiences and best practices along with building out new approaches and ways of doing business to lead our customers and industry - Align effectively with C-Level executives from Enterprise-level customers and serve point as executive escalation and engagement for customers in team portfolio - Assess and identify industry and customer trends to drive improvements in SPS go to market offering and ability for customer to achieve success - Work closely with Sales, Product Management, Customer Support and Technology teams - Build strong alignment with key VARs and ISVs in the Microsoft ecosystem - Be responsible for goal setting, forecasting and driving the completion of team deliverables - Recruit, hire & develop team with high focus on leader development   Who you are: - Someone with 10+ years of management experience - Proven ability to develop, communicate and execute a strategy - Demonstrates strong leadership qualities with a track record of successfully developing others - Experienced in persuading and interacting with Enterprise-level executives. - Seasoned Relationship Management experience - Retail supply chain or business management experience with an ERP or EDI background - Preferred: Microsoft ecosystem experience - Bachelor’s degree and 15+ years relevant industry experience, or an equivalent combination of education and relevant work experience - Able to travel 10-25%    Work Environment - This job operates in a modern, hybrid professional work environment  - The role routinely uses computers and interactive communications platforms such as Slack and Zoom.     SPS Commerce offers a comprehensive package of benefits including health, dental, vision, disability and life insurance, paid time-off, 401(k), health and flexible spending accounts, stock purchase plan and more.   **EOE including veterans/disability**      

  Grow your career at SPS Commerce!  Due to continued team career growth, we have a Lead Consultant position available on the Direct Network Automation Implementation team!  This position is a great chance to Forge Your Path at SPS Commerce!    As an automation consultant you believe in collaboration and teamwork.  You demonstrate a high level of urgency and are naturally curious and take initiative.  In this role you will use your project management skills and technical aptitutde to work directly with external customers and internal partners.  If you pride yourself on your communication skills, ability to develop solutions and get things done and want the challenge of working with suppliers of all sizes across the globe, then this is the role for you!   Does this sound like you? - Teamwork and collaboration help to drive the process of resolving issues using forward-thinking, out of the box solutions – and you are always looking for an opportunity to succeed together. - You are customer focused. You can forge strong working relationships and instill trust while solving problems and driving value for customers. - Initiative empowers you. You successfully analyze complex situations and develop solutions. You don’t stop until the job is done. - Fast-paced, dynamic work environments are where you thrive. You can work with minimal supervision while taking initiative and setting priorities. Day-to-Day The Lead Consultant’s responsibilities range from solution design through technical test and deploy tasks, including creating and managing sub-areas of a project plan, and may direct the project work of other technical resources. In this role you will also maintain a high level of industry-specific business knowledge by remaining current with emerging products and technical updates. This role work closely with all key solution stakeholders, including the Project Manager, technology and support teams, customer delivery teams, and solution partners. The Lead Consultant will possess strong interpersonal, business and technology skills and have a strong understanding of customer implementations. - Conduct highly complex work critical to the organization - Advanced individual contributor; acts as a subject matter expert within discipline - Possess and maintain a high level of industry-specific business knowledge by remaining current with emerging products and technical updates - Consult with clients to analyze and verify operational needs and understand clients' business objectives and goals - Track progress of implementation project(s); ensure deadlines are met and scheduling issues resolved - Keep customers and other stakeholders informed of project progress - Execute installation, upgrades, testing, and system configuration as part of completing implementation project   Minimum Requirements Senior Consultant: - Bachelor's Degree + 5 years of related experience or 8 years of relevant experience with no degree - 3 years of account management, relationship management, product management or related - Prior exposure to 3rd parties, consultants, VARs, and adapter or application providers desired - Strong relationship building skills, especially over the phone. - Demonstrated organization and prioritization skills. Ability to multi-task and handle multiple concurrent activities.  Lead Consultant: - 8 years of related experience with a Bachelor’s degree; or 6 years and a Master’s degree - 5+ years of experience with customer implementation and solution testing - Consulting experience in common industry standard business practices, such as ERP or Ecommerce - Strong technical analytical, problem solving and troubleshooting skills - Work without supervision with extensive latitude for independent judgment - Excellent organizational skills and ability to manage multiple projects concurrently - Strong technical and business communication skills utilized in creating/designing organizational and systems processes documentation - Experience and professionalism presenting to and interfacing with executives both internally and externally - Demonstrated ability to implement complex, large scale customer solutions - Demonstrated ability to operate independently and efficiently - Familiarity with XML required - Ability to work in a team-based environment Preferred Experience - Experience will EDI, 800 series - Familiarity with XML a plus - Experience with text editing and data mapping tools - In-depth knowledge of mapping tools and functionality   SPS Commerce offers a comprehensive package of benefits including health, dental, vision, disability and life insurance, paid time-off, 401(k), health and flexible spending accounts, stock purchase plan and more.   EOE including disability/ veteran  

Are you looking for a role where you will engage with customers to find resolutions with contact adjustments and account maintenance? Do you enjoy identifying areas of improvement for internal and external processes? We are looking for a Customer SuccessContract Specialist who will heavily work with our Sales and Customer Success teams on operational details and take initiative in serving as a one stop shop in Contract Management while providing a stellar customer centric experience.   Does this sound like you? - Getting high visibility into an organization excites you but you're a self-starter who wants to take on learning and the unknown by the horns. You're ready to Know More to Be More - You are comfortable with finding customer resolutions and offering alternative solutions when appropriate and understanding when there is no resolution - You are comfortable with communicating with customers in conflicting matters - You enjoy being collaborative, while taking initiative and driving projects to completion with a sense of urgency in mind - You are extremely customer centric and always put the customer first  Why SPS? - With 89 consecutive quarters of growth, we know how to win - You’ll work alongside talented and enthusiastic professionals who embrace the world of technology and will get direct exposure to driving new processes and projects while being heavily involved on the design of the role itself - We have a leadership team that cares about your growth The Day-to-Day We're looking for someone who is Obsessed With Customers and knows how to Get After It! In this role you will partner with cross functional members to build and carry out solutions to ensure maintenance and growth of the customer. As a Customer Success Contract Specialist, you will drive accountability to key organizational partners on customer satisfaction. - Assist customers who wish to cancel, credit or reduce rate - Act as a relationship manager to an assigned sales team, supporting accounts via multiple support channels to find customer resolutions - Develop and maintain programs and processes that reduce customer churn and increase customer retention - Analyze and manage all revenue reductions activities - Recommend process improvement and best practices that align with revenue reductions processes and causes - Support development of refine and document processes and practices - Reporting customer feedback to key organizational partners - Maintain strong relationships across the organization through clear communication and detailed follow-ups - Handle retention, renewal activities such as: credits, cancels, contact adjustments and account maintenance  Required Skills - College degree or equivalent combination of education and experience - 1-3 years of solid customer centric, sales, or operations type of experience - You have excellent organizational skills with ability to effectively manage multiple projects  - Ability to effectively present and demonstrate solutions - Demonstrated computer knowledge (Internet and Microsoft Office -Word, Excel and Outlook) - Previous Sales Force experience is preferred   SPS Commerce offers a comprehensive package of benefits including health, dental, vision, disability, and life insurance, paid time-off, 401(k), health and flexible spending accounts, stock purchase plan and more.                        EOE including disability/ veteran

SPS Commerce is growing- We are looking for a Senior Financial Analyst- Revenue (Senior FA) who wants to use their financial expertise at a company who is on a significant growth journey. As a Senior FA, you will serve as a trusted Finance business partner, providing accurate and reliable financial results and analysis as well as synthesizing financial results and business unit commentary into key themes for Executive-level presentations. If you are someone with a long-term view of revenue, someone who asks the questions and can think outside of the box and are looking for an opportunity to engage with multiple stakeholders and bring data to life while having direct impact on the company’s growth trajectory, then this is the role for you.     Does this sound like you?   - Teamwork and collaboration. You excel at building relationships and coming to the table with fresh ideas and out-of-the box solutions- you are always looking for ways to succeed together. - Initiative empowers you. You successfully analyze complex problems and develop solutions. You don’t stop until the job is done. - Fast-paced, dynamic work environments are where you thrive. You are highly organized and good at setting priorities.   Why SPS?   We solve retail supply chain problems by cutting through inefficiency with innovation and automation. At SPS we empower retailers, suppliers, distributors, grocers and logistics partners to work better together with our people, our process and our tech products.  We have the world’s largest retail network, and we don’t just lead the industry, we are the industry.     At SPS, we believe every employee makes a difference. We ensure employees have the tools, resources and training to explore new ideas and execute them. Our success comes from playing as a team and always playing to win.   Careers don’t just grow here, they’re made here.    The Day-to-Day   The Senior Financial Analyst will be responsible for robust forecasting/analytic models, performance metric analyses, driving scalable reporting infrastructure, and packaging results into presentation-ready content for SPS Commerce Executive team members. In addition, you will build and maintain financial models that appropriately estimate and project revenue and utilize the models to provide insights into anticipated trends. You’ll build financial models and will have a deep understanding of the drivers within those models. You will assist with the buildout of annual revenue budgets and rolling forecasts while providing decision support through financial analysis.   - Prepare monthly and quarterly management reporting (e.g., analyze financial results; identify and understand key trends to assess current and future business risk; communicate results, key messages, and variances upward and to appropriate audiences). - Build and maintain financial models that appropriately estimate revenue; Provide insights into anticipated trends using data and understanding of business drivers. - Prepare monthly and quarterly management reporting (e.g., analyze financial results; identify and understand key trends to assess current and future business risk; communicate variances and key themes upward and to appropriate audiences). - Work closely with cross-functional teams to understand current revenue streams, as well as any proposed new company offerings and implement models that properly recognize revenue according to accounting principles and company policy. - Key business partner for future acquisition integrations, forecasts, and reporting. - Support projects/initiatives related to revenue modeling (e.g. pricing analysis). - Streamline processes; develop and maintain reporting tools to ensure efficient and accurate reporting and analysis. - Apply professional skepticism and an inquisitive approach to review and analyze the appropriateness and reasonableness of underlying accounting principles that support revenue recognition. - Demonstrate ethical responsibility, personal accountability, and responsibility for the integrity and reliability of data, modeling, and reporting. - Lead and/or provide expertise to ad hoc projects and analysis, as required.   Education and Experience   - Bachelor's degree and a minimum of 5 years of related experience; a master’s degree and 3 years of experience; or equivalent combination of education and experience. - Demonstrated experience building financial and decision support models. - Clear, concise, and confident communicator (verbal, non-verbal, written, presentations). - Strong initiative and ability to manage multiple projects while still communicating key issues and status updates, whether working with a team or independently. - Analytical and problem-solving mindset with advanced business acumen. - Demonstrative behaviors around integrity, curiosity, engagement, self-driven initiative, collaboration, relationship building, customer engagement/support, and leadership expectations. - Ability to proactively communicate key issues and status updates. - Proven competence with Microsoft Office (e.g., Excel, PowerPoint, Outlook, Word).       EOE including disability/ veteran  SPS Commerce offers a comprehensive package of benefits including health, dental, vision, disability and life insurance, paid time-off, 401(k), health and flexible spending accounts, stock purchase plan and more.  

We're looking to hire a Help Desk Analyst.  This role will join our Global Service Desk team, which is responsible for keeping all #TeamSPS members productive in the use of their laptops and supported applications to do their job and are available to help answer employee questions.     This position will be onsite at our office in downtown Minneapolis.    Does This Sound Like You?    - You enjoy working directly with technical and non-technical team members to troubleshoot problems and unexpected issues.  - You identify best practices for assisting users and are able to guide your own workday with minimal supervision.  - You are comfortable working in an office setting and enjoy working in-person with your customers to help resolve issues.     Why join SPS?   We solve retail supply chain problems by cutting through inefficiency with innovation and automation. At SPS we empower retailers, suppliers, distributors, grocers, and logistics partners to work better together with our people, our process, and our tech products. We have the world’s largest retail network, and we don’t just lead the industry, we are the industry.   At SPS, we believe every employee makes a difference. We ensure employees have the tools, resources and training to explore new ideas and execute them. Our success comes from playing as a team and always playing to win. Careers don’t just grow here, they’re made here.     The day-to-day    In this position, you’ll work at the onsite "TechBar" and help users with configuring, troubleshooting, and providing technical assistance for core user systems including hardware, software, operating systems, and networking.     - Administer and configure corporate devices for SPS Commerce. This includes provisioning, and deploying laptops (Windows/MacOS), mobile devices, and peripherals.  - Perform approved software installations on SPS Commerce devices.  - Interact with various departments and serve as a primary contact for troubleshooting and providing resolutions for hardware and software issues on laptops and mobile devices.  - Create and maintain process, system, and troubleshooting documentation.  - Provide onsite and remote technology support.  - Assist with the preparation and implementation of system upgrades and special projects.  - Strong working knowledge and experience with Office 365 and the Microsoft Office Suite (Outlook, OneDrive for Business, and SharePoint).  - Network troubleshooting and working knowledge of network and infrastructure terminology including but not limited to: DNS, DHCP, VPN, TCP/IP, and SNMP.  - Responsible for inventory maintenance and tracking of end-user technology such as laptops, monitors, other peripherals, software, and printers.    Required Experience/ Skills    - College degree plus 1-2 years of Help Desk experience OR 4 years of Tech Support experience if no degree.  - Strong technical understanding of supporting devices on Windows (7/10 Enterprise), MacOS (Sierra and later), and mobile devices (Android and iOS).   - Familiarity with Jamf, O365, Endpoint, Intune and Azure is desirable.  - Excellent customer service skills and demonstrated ability to work effectively in a team environment.  - Demonstrated organizational skills with ability to effectively manage multiple projects.     SPS Commerce offers a comprehensive package of benefits including health, dental, vision, disability, and life insurance, paid time-off, 401(k), health and flexible spending accounts, stock purchase plan and more.                                                  **EOE including disability/ veteran**   

The Sr. Manager, System Automation will manage to team across intersecting functional areas. Team members are likely to range from associate levels through mid-level positions. In this position, the manager will build a relationship of trust with direct reports that includes coaching, developing, and managing employee performance. The Sr. Manager will also partner with development and product teams to plan and deliver on network dependencies necessary for product roadmaps.   Based in our office in downtown Minneapolis, our hybrid work model provides the best of both worlds.  We #succeedtogether through in person collaboration, balanced with remote work to provide balance and flexibility.  You will be expected to be onsite on Mondays and Wednesdays.   Does this sound like you? - You are team coach with an understanding of technical deliverables but step back and let the team deliver. - You're not afraid to ask questions or come to the table with new solutions. - You know how to not only work well with a team, but also be part of the team in a way that fosters creativity. - You have a mind full of energy and originality and you don't shy away from difficult tasks or increasing levels of responsibility. Why join SPS?   We solve retail supply chain problems by cutting through inefficiency with innovation and automation. At SPS we empower retailers, suppliers, distributors, grocers, and logistics partners to work better together with our people, our process, and our tech products. We have the world’s largest retail network, and we don’t just lead the industry, we are the industry.   At SPS, we believe every employee makes a difference. We ensure employees have the tools, resources, and training to explore new ideas and execute them. Our success comes from playing as a team and always playing to win. Careers don’t just grow here, they’re made here.   What is the day-to-day like? You will mentor and develop both managers and individual contributors with an eye toward improving team effectiveness. You will drive process improvement and change with an eye toward a long term vision. - Meet operational goals and customer commitments for a community or communities; goals may take the form of targets related to need-by-dates, task completion by headcount, quality goals, etc. - Monitor delivery trends and execute updates to resourcing, process, and other means to address issues where risk is identified. - Deliver excellence goals as measured by duration for task/code completion (time to value), meeting product roadmap and GTM needs and goals, customer satisfaction results, and network growth goals. - Understand product roadmap for a product or products, build understanding with key product and development team members of product impacts on network builds and maintenance; use this understanding to advocate for solution approaches that minimize network impact of product updates and/or improve network growth efficiencies. - Partner with other SPS internal teams to identify and develop cross-team interactions and tool/process efficiency gains for SPS product or multiple products. - Build a strong team culture centered on passion for delivering customer value and innovation. - Collaborate with other managers and individual contributors across multiple geographies - need to be flexible in meeting times and communication methods to be successful. What experience and skills do you need? - Bachelor’s degree and 10 years of relevant experience or 13 years without a degree. - 4 years in a formal people management role - Working knowledge of agile delivery concepts - Highly collaborative with the ability to successfully manage multiple initiatives. - Proven ability to engage cross-functionally on a regional and international level. - Strong oral and written communication and interpersonal skills - Adaptable and responsive to change with an ability to refocus efforts into positive outcomes. - Strong technical background; for example, technical consulting or possibly a software development or engineering background. What experience is preferred? - ERP background is a plus but not required. Functional, technical or developer: Microsoft (AX, NAV, GP, D365 FS&O or BC) or NetSuite. - EDI experience is a plus but not required. - Microsoft SQL Server is a plus but not required. SPS Commerce offers a comprehensive package of benefits including health, dental, vision, disability, and life insurance, paid time-off, 401(k), health and flexible spending accounts, stock purchase plan and more.   ** EOE including disability / veteran **

The Sr Solution Architect will provide technical knowledge and coaching/mentoring to help translate business vision and strategy into effective change by providing technology solutions to achieve business goals.  This role works to define innovative, scalable, and resilient solutions that are aligned with business and technology roadmaps, championing group standards and policies to ensure successful delivery.    Based in our office in downtown Minneapolis, our hybrid work model provides the best of both worlds.  We #succeedtogether through in person collaboration, balanced with remote work to provide balance and flexibility.   Does this sound like you? - You are adept at building relationships across a variety of stakeholders and can communicate clearly regardless of audience. - You are a thought leader who excels at bringing new ideas to the table. - You are student of technology and are passionate about delivering leading edge solutions. Why join SPS?   We solve retail supply chain problems by cutting through inefficiency with innovation and automation. At SPS we empower retailers, suppliers, distributors, grocers, and logistics partners to work better together with our people, our process, and our tech products. We have the world’s largest retail network, and we don’t just lead the industry, we are the industry.   At SPS, we believe every employee makes a difference. We ensure employees have the tools, resources, and training to explore new ideas and execute them. Our success comes from playing as a team and always playing to win. Careers don’t just grow here, they’re made here.   What is the day-to-day like? The Sr. Solution Architect will be responsible for the root level capabilities for our product.  You wiill own those capabilities and deliver well architected software that feeds the needs of our open network strategy. This role is responsible for supporting the development of cross-functional business solutions, identify alternative solutions, assess feasibility, and recommend new approaches via technology enablement. - Produce, promote, and validate high-quality solution designs and architectures that are aligned with the principles and approaches to enable stated and implied business requirements. - Collaborate across technology leads and team members to guide the current state/target state architecture, drive transition plans and roadmap creation. - Champion policies, procedures, and best practice design principles - Act as a technical consultant providing technical knowledge, coaching/mentoring while leveraging knowledge of industry trends and best practices. - Support creation of platform roadmaps, acting as a point of contact for senior stakeholders when exploring new opportunities - Provide thought leadership related to emerging technologies and help with the promotion and adoption of those throughout entire technology organization. - Review technical team deliverables for compliance with architecture standards, architectural vision, guidelines and leverages best practices. - Partner with stakeholders to determine innovative ways to bring new products and customer experiences to market for testing, validation, and additional investment. - Participate in speaking at conference, publishing external articles and blog posts, and leading community meetups as a champion promoting SPS, our culture, and our investments. - Other duties as assigned. What experience and skills do you need? - Bachelor’s degree plus 12 years of related technology experience or 15 years without a degree - 5+ years solutioning complex business solutions architecture with a focus on Cloud Native platforms - Understanding and producing application architecture, system design - Understanding of cloud technology, capabilities, and their purpose - Experience and delivery of SaaS solutions - Experience in requirements gathering, use cases documentation, business analysis and solutions design and integration. - Experience in Agile Product Development environment. -   What experience is preferred? - Experience spearheading adoption of Machine Learning and using ML to drive value to both the business and customers. - Experience in Supply Chain technology solutions - Experience with Retail technology solutions - Experience with various ERP functional solutions architecture - Demonstrated ability to deliver full systems development lifecycle from requirements gathering through implementation for various functional architecture solutions.  SPS Commerce offers a comprehensive package of benefits including health, dental, vision, disability, and life insurance, paid time-off, 401(k), health and flexible spending accounts, stock purchase plan and more.   ** EOE including disability / veteran **  

SPS Commerce is growing- We are looking for a Corporate Accountant to join our Finance team. As an Accountant you will be responsible for general accounting tasks such as month-end close, journal entries, reconciliations, fixed assets and more. In addition, you will have the opportunity to work on ad hoc requests and special projects that will have you interacting with various stakeholders while flexing your creative muscles. If you’re looking to join a company with a growth mindset, where you can come to the table with process improvement ideas and where you will have an opportunity to guide and inform accounting policies and procedures, then this is the role for you. Rethink the way you do things and be a part of our journey to $1 billion.   Does this sound like you?    - Teamwork and collaboration. You excel at building relationships and coming to the table with fresh ideas and out-of-the box solutions- you are always looking for ways to succeed together. - Initiative empowers you. You successfully analyze complex problems and develop solutions. You don’t stop until the job is done. - Fast-paced, dynamic work environments are where you thrive. You are highly organized and good at setting priorities.   Why SPS?    We solve retail supply chain problems by cutting through inefficiency with innovation and automation. At SPS we empower retailers, suppliers, distributors, grocers and logistics partners to work better together with our people, our process and our tech products.  We have the world’s largest retail network, and we don’t just lead the industry, we are the industry.     At SPS, we believe every employee makes a difference. We ensure employees have the tools, resources and training to explore new ideas and execute them. Our success comes from playing as a team and always playing to win.   Careers don’t just grow here, they’re made here.    The Day-to-Day    The Accountant is responsible for general ledger journal entries and monthly account reconciliations. In this role you will reconcile bank accounts on a monthly and potentially more frequent basis; communicating with various accounting and finance counterparts to resolve and minimize outstanding items. You also play a key role in the growth and advancement of accounting processes.     - Perform manual journal entries and prepare supporting documentation on a timely basis - Reconcile, maintain, and analyze certain general ledger accounts on a monthly basis including: prepaid assets, fixed assets, accrued expenses, deferred costs, and others as necessary - Coordinate general accounting functions on a monthly and quarterly basis to ensure financial statements are accurate and timely - Prepare various financial statement schedules used in monthly and quarterly reporting - Work with internal & external auditors to provide support and analysis - Cross-train on roles and responsibilities with other accountants in the group to serve as backup for certain functions - Other duties as assigned by management   Education and Experience   - Bachelor’s degree in finance/accounting or equivalent work experience - Minimum 2 years of related accounting experience - Experience with month-end close processes and solid knowledge of account reconciliations - Working knowledge of U.S. Generally Accepted Accounting Principles (GAAP) - Demonstrated experience with Excel (Vlookup, pivot tables), PowerPoint, and Outlook - Ability to communicate effectively with varying levels of people, internally and externally - Ability to take initiative, use strong analytical and communication skills, drive accounting efficiencies, all with an attention to detail, collaborative style, and inquisitive mindset   Preferred Experience   - Experience with bank reconciliations, fixed assets & prepaid accounting, and analysis - Dynamics 365 Business Central & Concur tools - Experience with Blackline     EOE including disability/ veteran    SPS Commerce offers a comprehensive package of benefits including health, dental, vision, disability and life insurance, paid time-off, 401(k), health and flexible spending accounts, stock purchase plan and more. 

Our Marketing team at SPS Commerce is growing. We are looking to hire a Marketing Systems Specialist / Account Based Marketing Specialist to join our Demand Generation team. In this role you will be responsible for creating and executing campaigns in our ABM, Email and CRM platforms. You will be the team’s SME when it comes to our marketing toolbox. You will spend your day strategizing with the team, launching new campaigns and analyzing results. Does this sound like you? - You are data driven. You like to get into the data, do the analysis and be able to tell the story. - You have experience doing analysis on marketing related projects, campaigns and efforts that drive revenue opportunities for the company. - You love to work collaboratively across teams and the organization. Why work at SPS? We solve retail supply chain problems by cutting through inefficiency with innovation and automation. At SPS we empower retailers, suppliers, distributors, grocers, and logistics partners to work better together with our people, our process, and our tech products.  We have the world’s largest retail network, and we don’t just lead the industry, we are the industry.    At SPS, we believe every employee makes a difference. We ensure employees have the tools, resources and training to explore new ideas and execute them. Our success comes from playing as a team and always playing to win. Careers don’t just grow here, they’re made here.   The Day to Day: - Day-to-day management of our tools (Salesforce, Pardot, Demandbase) - Execute on A/B testing strategy for our email tools (Outreach and Pardot) - Develop strategies and best practices for ABM, email and CRM tool management. - Collaborate with the campaign managers and digital channel managers to optimize lead generation efforts based on conversion metrics. - Attend strategy meetings with marketing team to support campaigns. - Champion ABM programs with responsibility for driving new customers. - Manage and execute on the key strategic email program initiatives at each stage of the customer journey particularly focusing on prospecting, nurturing, retention stages - Ability to map customer journey nurture email strategies and implement plans. - Identify and define key performance indicators and reports needed to optimize channel effectiveness and track against Lifecycle goals. - Measure, analyze, and report on target account penetration on a monthly, quarterly basis as well as impact of ABM efforts on sales pipeline revenue through Demandbase. What experience and skills do I need: - Bachelor’s degree and 2-3 years of Channel experience - Knowledge of Email Automation Platforms (Pardot, Salesforce) - Experience in Account Based Marketing (ABM) platforms - Must be comfortable operating in a fast-paced, highly dynamic environment and exhibit grace under pressure - Experience in A/B testing campaigns Preferred Experience - Experience in advertising campaigns and reporting in Demandbase One - Passion for learning the retail supply chain market - Excellent Verbal and Written communication SPS Commerce offers a comprehensive package of benefits including health, dental, vision, disability, and life insurance, paid time-off, 401(k), health and flexible spending accounts, stock purchase plan and more.    **EOE including veterans/disability**

SPS Commerce is growing- We are adding a M&A Accounting Integration Manager to our Finance team. In this individual contributor role, you will be a manager of process and will use your financial expertise to help the company grow, reaching a $1 billion in revenue over the next three years. As a M&A Accounting Integration Manager, you will be responsible for the planning, execution, and oversight of integration activities and management of accounting operations for acquired entities from the date of acquisition through the integration date. In this role, you will use your accounting experience to work with team members from acquired entities, including managing work processes and procedures. If you are looking for an opportunity where you’ll get to engage with stakeholders inside and outside of Finance while having a direct impact on the company’s growth trajectory, then this is the role for you.   Does this sound like you?   - You consider yourself an Implementor– you know how to prioritize tasks, escalations, people, and projects simultaneously while focusing on tight deadlines and foreseeable goals - Teamwork and collaboration. You excel at building relationships and coming to the table with fresh ideas and out-of-the box solutions- you are always looking for ways to succeed together - You successfully analyze complex problems and situations and develop solutions. Your initiative and continuous improvement mindset has you always thinking about comes next. You don’t stop until the job is done    Why join SPS?   We solve retail supply chain problems by cutting through inefficiency with innovation and automation. At SPS we empower retailers, suppliers, distributors, grocers, and logistics partners to work better together with our people, our process, and our tech products. We have the world’s largest retail network, and we don’t just lead the industry, we are the industry.   At SPS, we believe every employee makes a difference. We ensure employees have the tools, resources, and training to explore new ideas and execute them. Our success comes from playing as a team and always playing to win.   Careers don’t just grow here, they’re made here.   The Day-to-Day   The M&A Accounting Integration Manager is crucial to the integration, governance, and oversight of accounting operations activities for acquired entities. This includes oversight of integration to SPS process, daily accounting operations, management of an efficient month-end close, reviewing general ledger entries and account reconciliations- relating to acquisitions. This role also includes partnering with internal stakeholders such as Financial Planning & Analysis, Financial Reporting, Corporate Accounting, Billing, and other areas internal and external to Controllership.   Integration Management for Acquired Entities   - Develop an accounting integration ‘playbook’ for major transaction cycles including billing, revenue recognition, payables, treasury and corporate accounting - Track and summarize the status of integration activities for all acquired entities - Oversee the accounting integration of acquired entities into the existing SPS accounting structure, systems, and processes - Partner with various internal stakeholders throughout the transition of merging acquired entities into existing business processes - Provide audit support for the acquisition transaction cycle and corresponding SOX controls    Pre-Integration Accounting for Acquired Entities   - Manage an accurate, efficient, reliable, and timely month-end close process for non-integrated acquired entities - Work with the finance team of acquired entities to learn existing accounting policies and processes - Review general ledger entries and account reconciliations for acquired entities - Oversee the general ledger system for acquired entities, ensuring consistency and continuity across all recurring and non-recurring transactions - Collaborate with the FP&A team to review expenses and assist in variance analysis of actuals versus forecast   Additional   - Assist in planning, performance, and documentation of pre-close financial due diligence - Aid in purchase price allocation and opening balance sheet calculations - Lead through team members to deliver results - Mentor team members for growth of skills and engagement   Education and Experience   - Bachelor's degree and a minimum of 8 years of related experience; or a Master's degree with 6 years of experience; or equivalent combination of education and experience - Experience with Mergers & Acquisitions - Experience with month-end close processes and solid knowledge of account reconciliations  - Working knowledge of U.S. Generally Accepted Accounting Principles (GAAP)  - Ability to take initiative, use strong analytical and communication skills, drive accounting efficiencies, all with an attention to detail, collaborative style, and inquisitive mindset    Preferred Experience   - Demonstrated abilities and comfort to navigate a variety of platforms (e.g., Microsoft Business Central, QuickBooks, BlackLine and PowerBI) - Software as a Service (SaaS) business model and accounting, including revenue recognition - Technical accounting application       EOE including disability/veteran  SPS Commerce offers a comprehensive package of benefits including health, dental, vision, disability, and life insurance, paid time-off, 401(k), health and flexible spending accounts, stock purchase plan and more.

SPS Commerce is adding an Associate Billing Support Analyst to our Customer Success team. In this role, you’ll engage with customers to respond to their inquiry using established and documented processes to bring cases to a resolution while focusing on providing a positive experience to our customer. This is a great opportunity to join a growing and evolving team!   Does this sound like you? - You share our obsession with customers and are passionate about helping them achieve success. - You possess a unique blend of the patience and empathy needed to provide great customer service, combined with the grit and tenacity required in an in-bound customer support environment - You have an investigative mindset and are adept at using multiple systems and tools to dig in to issues and identify the root cause. Why SPS? We solve retail supply chain problems by cutting through inefficiency with innovation and automation. At SPS we empower retailers, suppliers, distributors, grocers and logistics partners to work better together with our people, our process and our tech products. We have the world’s largest retail network, and we don’t just lead the industry, we are the industry. At SPS, we believe every employee makes a difference. We ensure employees have the tools, resources and training to explore new ideas and execute them. Our success comes from playing as a team and always playing to win. Careers don’t just grow here, they’re made here.   Day-to-Day Engage with customers to respond to their inquiry using established and documented processes to bring escalated cases and any complex cases to a resolution while focusing on providing a positive experience to our customer.    Utilize processes, tools, and resources to respond to customer inquiries, educate customers, troubleshoot issues, provide resources, understand the Voice of Customer, and provide a single-touch resolution - Accountable and empowered to create to a positive, empathetic internal and external customer experience with each interaction - Resolve basic inquiries related to an invoice, payment, account, cancellation, or similar inquiry and stretch in role to resolve inquiries of moderate complexity - Spot patterns of customer inquiries; analyze root cause; act transactionally and think relationally; share insights with team/leader to close opportunity gaps - Document customer interactions, key findings, progress, and insights in Salesforce - Facilitate problem identification, research, and timely follow-up to an ultimate resolution - Collaborate with internal individuals or teams, as necessary - Refer and/or escalate cases to the appropriate internal individuals or teams Required Skills - 1+ years of related experience - Problem-solving and investigative mindset while being curious and having a customer-centric focus - Professional and customer centric slant on verbal and written communication skills - Proven competence with Microsoft Office (e.g., Word, Excel, PowerPoint, Outlook) - Must maintain confidential information - Bachelor’s degree or equivalent combination of education and experience Preferred Experience - Prior customer service experience in any industry - Demonstrated abilities and comfort to navigate a variety of platforms (e.g., Salesforce, VersaPay, MS Dynamics NAV)   SPS Commerce offers a comprehensive package of benefits including health, dental, vision, disability, and life insurance, paid time-off, 401(k), health and flexible spending accounts, stock purchase plan and more.               EOE including disability/ veteran

SPS Commerce is seeking a highly skilled Senior Cloud Network Engineer with a focus on AWS to join our Cloud Operations team. The ideal candidate will have a strong technical background in network engineering and experience working with AWS.   Why join SPS?   We solve retail supply chain problems by cutting through inefficiency with innovation and automation. At SPS we empower retailers, suppliers, distributors, grocers, and logistics partners to work better together with our people, our process, and our tech products. We have the world’s largest retail network, and we don’t just lead the industry, we are the industry.   At SPS, we believe every employee makes a difference. We ensure employees have the tools, resources, and training to explore new ideas and execute them. Our success comes from playing as a team and always playing to win. Careers don’t just grow here, they’re made here.   What is the day-to-day like?   You will be responsible for designing, implementing, and maintaining our cloud network infrastructure, as well as providing technical support to our internal teams. In addition, this role will be 50% of their time working on other Cloud Engineering tasks that enable SPS to scale in the cloud in a multi-account and multi-cloud environment. - Design, implement, and maintain cloud network infrastructure, including VPCs, subnets, and security groups. - Develop and maintain automation code for cloud network infrastructure. - Monitor and troubleshoot cloud network infrastructure issues. - Provide technical support to internal teams, including troubleshooting and issue resolution. - Collaborate with cross-functional teams to identify and implement solutions. - Stay up to date with emerging trends and technologies in cloud network engineering. - Engineer and maintain highly available, secure, and cost-effective tools for managing and provisioning cloud accounts and users. - Develop and operate tooling for cloud networking and security solutions. - Partner closely with the security team to ensure vulnerabilities are identified and remediated. - Collaborate with technology teams to help maximize use of cloud-offered managed services. - Optimize the use of cloud resources and services to maximize ROI and control costs. - Ensure resiliency and high availability for our customers and participate in an On-Call rotation to support the availability demands of SPS services. - Keep current on relevant technologies and practices and collaborate with SPS Technology teams to adopt and upgrade services when appropriate. - Help drive the code quality practices within the team and work hard to deliver a maintainable software. What experience and skills do you need? - Bachelor’s degree in computer science or related field and 5 years of experience in networking engineering or 8 years of experience without a degree. - Strong technical background in AWS and cloud network infrastructure - Experience with Docker, cloud orchestration (AWS CloudFormation or HashiCorp Terraform), build management (CodeBuild, Jenkins, or similar) - Experience with best practices for developing and operating in the cloud and engineering IAM solutions. - Linux/Unix administration experience, specifically Ubuntu, CentOS, or Redhat – in a cloud environment - Demonstrated proficiency in methodical troubleshooting to provide resolution to incidents. - Experience with Agile and iterative delivery - Experience with automation tools such as Ansible, Terraform, or CloudFormation - Experience with monitoring and logging tools such as CloudWatch, ELK, or Splunk - Excellent communication and collaboration skills What experience is preferred? - Proficient with Python, experience writing clean and maintainable code. - Experience with change management and establishing proper development, testing, and staging environments. - Understanding of networking fundamentals, including: VPCs, Subnets, NAT, ACLs, Gateways, Interfaces, etc. - Strong documentation and diagraming skills. - Ability to communicate complex processes and designs verbally. - Experience with web application security principles SPS Commerce offers a comprehensive package of benefits including health, dental, vision, disability, and life insurance, paid time-off, 401(k), health and flexible spending accounts, stock purchase plan and more.   ** EOE including disability / veteran **

SPS Commerce is growing- We are looking for an Implementation Specialist/Consultant to join our Mid-Market Retail Delivery team. As an Implementation Consultant you believe in collaboration and teamwork. You demonstrate a high level of urgency and are naturally curious and take initiative. In this role you will use your project management skills and technical aptitude to work directly with external customers and internal partners. If you pride yourself on your communication skills, ability to develop solutions and get things done and want the challenge of working with retailers of all sizes across the globe, then this is the role for you.   Does this sound like you?   - Teamwork and collaboration help to drive the process of resolving issues using forward-thinking, out of the box solutions – and you are always looking for an opportunity to succeed together. - You are customer focused. You can forge strong working relationships and instill trust while solving problems and driving value for customers. - Initiative empowers you. You successfully analyze complex situations and develop solutions. You don’t stop until the job is done. - Fast-paced, dynamic work environments are where you thrive. You can work with minimal supervision while taking initiative and setting priorities.   Why Work at SPS?   We solve retail supply chain problems by cutting through inefficiency with innovation and automation. At SPS we empower retailers, suppliers, distributors, grocers, and logistics partners to work better together with our people, our process, and our tech products. We have the world’s largest retail network, and we don’t just lead the industry, we are the industry.   At SPS, we believe every employee makes a difference. We ensure employees have the tools, resources, and training to explore new ideas and execute them. Our success comes from playing as a team and always playing to win.   Career don’t just grow here, they’re made here.     Day-to-Day   The Implementation Specialist/Consultant works in a team of professionals responsible for developing standardized solutions for customers while ensuring the overall success of the implementation. They will be responsible for verifying the quality of the customer’s technical solutions and trading partner products. In addition, they will be responsible for tracking, identifying, and communicating defect trends to the corresponding teams for resolution.   - Facilitate problem research, isolation, diagnosis, resolution, and follow-up for customer change events, managing all escalated events appropriately, when necessary.  - Execute installation, upgrades, testing, and system configuration as part of completing implementation project.  - Perform post-sale initial technical implementation of technology products.  - May consult with clients to analyze and verify operational needs, and to understand clients' business objectives and goals.   - Keep customer and other stakeholders informed of project progress.  - Conducts tasks and assignments as directed. Works under moderate supervision with some latitude for independent judgment.  - Track progress of Implementation project(s).  Ensure deadlines are met and scheduling issues resolved.      Education and Experience   Consultant I  - High school diploma or Bachelor's Degree - Minimum 2 years of related experience - Excellent communication skills - Strong analytical, problem solving and troubleshooting skills.   Consultant II - High school diploma or Bachelor's Degree - Minimum 3 years of related experience - Ability to apply, test, and re-configure data rules to produce desired results.    Preferred Experience   - Prior ERP, SaaS, EDI, integration, implementation and/or configuration experience  - A balanced mix of skills:  driver and facilitator, tactical leader, and doer.  - Familiarity with XML a plus.  - Experience with file formats, text editing and data mapping tools.  - In-depth knowledge of mapping tools and functionality.   EOE including disability/veteran SPS Commerce offers a comprehensive package of benefits including health, dental, vision, disability, and life insurance, paid time-off, 401(k), health and flexible spending accounts, stock purchase plan and more.

SPS Commerce continues to grow and is looking for an Implementation Specialist who is Obsessed with Customers and has a Get After it attitude to join our Mid-Market Supplier Implementation team.  Our implementation experts are responsible for deploying SPS’s solutions and ensuring that all parties’ systems and data are ready to begin communicating.    This role will either be hybrid from one of our corporate offices or fully remote; based on the candidate’s geographical location.   Why SPS? We solve retail supply chain problems by cutting through inefficiency with innovation and automation. At SPS we empower retailers, suppliers, distributors, grocers, and logistics partners to work better together with our people, our process, and our tech products.  We have the world’s largest retail network, and we don’t just lead the industry, we are the industry.    At SPS, we believe every employee makes a difference. We ensure employees have the tools, resources and training to explore new ideas and execute them. Our success comes from playing as a team and always playing to win. Careers don’t just grow here, they’re made here.   Does this sound like you? - You enjoy the more technical aspects of EDI implementation including integrating data directly to ERPs, writing business rules or statements to manipulate data and mapping data across file formats. - Communicating directly with external facing customers and their trading partners suits your service-oriented mindset. - You have strong analytical, problem solving and troubleshooting skills  Day to Day   Our Implementation Consultants manage day-to-day project tasks for integrating e-commerce solutions from close of sale through hand-off to the Customer Operations team.  Exceeding customer expectations is a top priority, which is accomplished by clearly understanding the clients’ business model, the partner resources and limitations, and the value added by the SPS components. - Manage day-to-day project tasks for integrating e-commerce solutions from close of sale through hand-off to the Customer Operations team. - Execute installation, upgrades, testing, and system configuration as part of completing implementation project. - Create customer-specific business rules to meet customer and trading partner system and/or business requirements - Define and execute test plans to successfully integrate trading partners - Verify that maps and business rules function correctly prior to production install - Configure production installation and confirm connectivity with successful data flow - Monitor data flow and analyze, resolve or direct any required technical bug fixes - Track progress of implementation project(s). Ensure deadlines are met and scheduling issues resolved. - Keep customer and other stakeholders informed of project progress. - Possess and maintain a high level of industry-specific business knowledge by remaining current with emerging products and technical updates Required Skills   Implementation Consultant II: - Bachelor's Degree + 2 years of related experience OR  5 years of relevant experience with no degree. - Strong analytical, problem solving and troubleshooting skills. - Excellent organizational skills and ability to manage multiple projects concurrently. - Ability to apply, test, and re-configure data rules in order to produce desired results. Senior Consultant: - Bachelor's Degree + 5 years of related experience or 8 years of relevant experience with no degree - 3 years of account management, relationship management, product management or related - Prior exposure to 3rd parties, consultants, VARs, and adapter or application providers desired - Strong relationship building skills, especially over the phone. - Demonstrated organization and prioritization skills. Ability to multi-task and handle multiple concurrent activities.      Preferred Skills - Experience with NetSuite related to B2B integration - 2-5 years software consulting or software implementation experience - Familiarity with XML - Experience with text editing and data mapping tools - Strong understanding of the concept of e-commerce and electronic data interchange (EDI)   EOE including disability/veteran SPS Commerce offers a comprehensive package of benefits including health, dental, vision, disability, and life insurance, paid time-off, 401(k), health and flexible spending accounts, stock purchase plan and more.

SPS Commerce is looking for a Payment Solutions Analyst to help change the way we approach payment solutions with business to business, high-dollar accounts. You’ll join an amazing team of customer success professionals focused on pro-actively embedding payment within the customer journey. This is a high-visibility opportunity to be a part of shaping this role while creating and driving change.   Does this sound like you? - You love to collaborate and are skilled in building relationships with both customers and internal partners - You’ve been described as high-energy and have a strong sense of urgency, focus on execution, and relentless follow-through - You have the grit and determination to turn difficult conversations with customers in to opportunities to strengthen relationships Why SPS?   We solve retail supply chain problems by cutting through inefficiency with innovation and automation. At SPS we empower retailers, suppliers, distributors, grocers and logistics partners to work better together with our people, our process and our tech products.  We have the world’s largest retail network, and we don’t just lead the industry, we are the industry.   At SPS, we believe every employee makes a difference. We ensure employees have the tools, resources and training to explore new ideas and execute them.  Our success comes from playing as a team and always playing to win. Careers don’t just grow here, they’re made here.   Day to Day   The Payment Solutions Analyst provides support to SPS enterprise and strategic customers in the areas of collections. This role includes both inbound and outbound contact ensuring we are being proactive in our collection efforts. This will be accomplished by executing the following responsibilities: - Build strong customer relationships with enterprise and strategic accounts ensure to ensure quick resolution of customer inquiries; facilitate problem identification, research, and timely follow-up to an ultimate resolution - Make recommendations and collaborate with Sales, Finance, and CSE/CSM's to timely answer questions, resolve more complex issues, and provide guidance/training to customers - Utilize processes, tools, and resources to respond to enterprise and strategic customer inquiries, provide education, troubleshoot issues, provide additional resources when necessary, understand the Voice of the Customer, and provide timely resolution - Create a positive, empathetic external and internal customer experience with each interaction - Spot patterns of customer inquiries; analyze root cause; act transactionally and think relationally; share insights with team/leader to close opportunity gaps and design/recommend customer centric resolution of issues. - Identify opportunities to leverage systems to improve business processes and functions - Document customer interactions, key findings, progress, and insights in Salesforce - Refer and/or elevate cases to the appropriate internal individuals or teams Required Skills - Bachelor’s Degree or equivalent experience and 1 year of relevant experience - Problem-solving and investigative mindset while being curious and having a customer-centric focus - Proven ability to work with partners to problem resolution - Proven competence with Microsoft Office (e.g., Word, Excel, PowerPoint, Outlook) - Prior customer service experience in any industry preferred - Demonstrated abilities and comfort to navigate a variety of platforms (e.g., Salesforce, VersaPay, MS Dynamics NAV) preferred   SPS Commerce offers a comprehensive package of benefits including health, dental, vision, disability, and life insurance, paid time-off, 401(k), health and flexible spending accounts, stock purchase plan and more.   EOE including disability/ veteran