Click column header to sort
-
Our growth is your opportunity. Are you looking for a one-of-a-kind company? An opportunity that only comes along once in a career? As a leader in providing cloud-based technology services for the retail industry, SPS Commerce is committed to hiring the best and brightest while providing an environment where employees can develop and grow. Our fast growth fuels opportunities for those who are committed to providing innovative solutions to our valued customers. If you are driven to be the best at what you do and thrive in a challenging, dynamic and collaborative culture, we want to hear from you!
The Sr Project Manager is client-facing, responsible for planning, executing, and evaluating projects according to determined timelines and scope. Ensuring quality control throughout project life cycle is central to this position. Ensuring quality, timely end-to-end delivery, and customer service throughout the project life cycle is central to this position. Our vision is, “To be the most effective and respected PMO, in the eyes of both our SPS peers and our customers.”
Does this sound like you?
- You are obsessed with customers and have a strong ability to respond clearly and effectively while communicating expectations to team members and stakeholders.
- You have a demonstrated knowledge and hands-on experience with Agile methodologies and managing projects in an Agile shop.
- You have an analytical mind, enjoy looking at data, leading, coaching and are self-motivated to drive larger, complex projects through completion.
- You have a strong sense for problem solving, and desire to work in a highly collaborative environment
The Day-to-Day
- You will serve as the primary point of contact managing implementation projects from initiation to closure for all project stakeholders.
- Become an expert on SPS Analytics products and services, provide excellent customer service by assisting and managing customers’ expectations.
- Work with Agile teams to drive projects to completion, analyze & remediate any delays and/or risks communicating with Account Executives and
- Assist in preparing business requirements deliverables, assumptions/risks, and release schedules
- Resolve project scheduling conflicts by working with other Project Managers and Account Executives to adjust priority of projects
- Communicate project and issues resolution status regularly with internal teams and customers by setting up and maintaining project and issue status reports
What experience and skills do I need?
- Bachelor’s or equivalent degree in business or technology
- 5+ years of prior Project Management or Agile Project Management experience
- 3-5 years of customer engagement, relationship management experience
- Solid understanding of SDLC and Agile methodologies
- Ability and desire to successfully manage multiple projects and issues simultaneously
- Experience gathering business requirements and working closely with technical personnel
- Excellent communication skills, with ability to translate and clearly communicate business issues and technical information to individuals with varied levels of expertise
Desired Skills & Experience
- Prior experience in retail industry preferred
- Strong technical understanding in software development, SaaS, data analytics
- SQL experience desired Strong working knowledge of BI tools such as Micro strategy
- PMI or Scrum Alliance certifications
-
This Sr. Consultant role on our Integrated Fulfillment team is responsible for deploying SPS’s solutions and ensuring that all parties’ systems and data are ready to begin communicating.
Why Join SPS?
You will become a part of the largest retail driven and Omni-Channel focused community that has gained the trust of 75,000 customers globally. You like to work in a highly collaborative, fast paced environment with a Get After It attitude while being Obsessed with Customers!
Does this sound like you?
- Do you enjoy working independently while still being apart of team, where you can lead and learn from the very best in the field?
- Do you have strong communication, analytical, problem solving and troubleshooting skills?
- You have some technical project management work and/or programming experience; enough where you like it and want to expand your skill set.
Day-to-Day
- Manage day-to-day project tasks for integrating e-commerce solutions from close of sale through hand-off to the Customer Operations team
- Communicate directly with customers and their trading partner(s) throughout the implementation process
- Responsible for communicating project status and resolving technical or business issues during implementation to ensure customer satisfaction
- Collaborate with stakeholders across multiple internal and external teams to support strategic ERP (Enterprise Resource Planning) integrations
- Use analytical skills to devise and create custom data center work flows to leverage the SPS retail business network on behalf of customers
- Create customer-specific business rules in order to meet customer and trading partner system and/or business requirements
- Define and execute test plans in order to successfully integrate trading partners
- Verify that maps and business rules function correctly prior to production install
- Configure production installation and confirm connectivity with successful data flow
- Monitor data flow and analyze, resolve or direct any required technical bug fixes
What experience and skills do I need?
- College degree or equivalent combination of education and experience
- 5+ years of experience software consulting or software implementation
- Strong analytical, problem solving and troubleshooting skills
- Excellent organizational skills and ability to lead multiple projects concurrently
- Demonstrated ability to apply, test, and re-configure data rules to produce desired results
- Familiarity with XML – required
- Experience with text editing and data mapping tools – required
- Understanding of the concepts of e-commerce, electronic data interchange (EDI), and ‘Order to cash’ business process
- Experience with NetSuite related to B2B integration - preferred
-
The Customer Success Small Business+ team is constantly discovering new ways to work with our customers, and each other, across the Fulfillment Product Hierarchy! We find satisfaction in connecting small business+ suppliers to the global economy and helping them compete in an ever-changing retail landscape. Our specialization is in implementing System and Document Automation solutions for customers that range from new to EDI to those that have been EDI capable through multiple systems. If you have an entrepreneurial spirit and are looking for a culture that supports and promotes your professional development, as you seek to evolve the SPS solutions, look no further.
Are you looking to put your technical aptitude to good use by helping small businesses implement EDI solutions to scale their busiensses? The Consultant I role is a springboard into consulting at SPS Commerce! The Implementation teams need driven, tech savvy individuals to workw ith small businesses to set up, test, and deploy their System Automation solutions.
Day-to-Day
- Perform project taks to implemention e-commerce solutions from close of sale through hand-off to the customer support team
- Manage sizable or complex implementation projects with little oversight
- Execute test plans per project and/or implementation schedule
- Verify that the technical solution functions correctly prior to production install
- Complete production installs and confirm connectivity with successful data flow
- Monitor electronic data flow and requst required technical bug fixes
- College degree or equivalent combination of education and experience
What experience and skills do I need?
- 2-5 years of business experience
- 2-5 years’ software consulting or software implementation experience
- Excellent communication skills
- Strong analytical, problem solving and troubleshooting skills
- Excellent organizational skills and ability to manage multiple projects concurrently
- Familiarity with XML a plus is preferred
- General understanding of the concepts of e-commerce, electronic data interchange (EDI), and ‘Order to cash’ business process preferred
-
The Implementation Consultant is responsible for deploying SPS’s solutions and ensuring that all parties’ systems and data are ready to begin communicating.
Why Join SPS?
You will become a part of the largest retail driven and Omni channel focused community that has gained the trust of 70,000 customers globally. You like to work in a highly collaborative, fast paced environment with a Get After It attitude while being Obsessed with Customers!
Does this sound like you?
- Do you enjoy working independently and with a team implementing our Enterprise solutions with customers?
- Do you enjoy working with large strategic customers? Which includes high visibility internally and externally to SPS.
- Do you have strong analytical, problem solving and troubleshooting skills?
Day-to-Day
- Perform project tasks for implementing e-commerce solutions from close of sale through hand-off to the Customer Support team
- Manage sizable or complex implementation projects with some oversight
- Implement specialized products with our clients (Integration with SAP Hana, Oracle Cloud etc.)
- Execute test plans per project and/or implementation schedule
- Verify that the technical solution functions correctly prior to production install
- Complete production install and confirm connectivity with successful data flow
- Monitor electronic data flow and request required technical bug fixes
- Mentor and provide general guidance/leadership to Consultants and Associate Consultants on the team
What experience and skills do I need?
- College degree or equivalent combination of education and experience
- Excellent organizational skills and ability to manage multiple projects concurrently
- Demonstrated ability to edit, update and/ore author project related documentation (i.e. kickoff documents)
- Demonstrated ability to implement complex, large scale customer solutions
- Solid understanding of EDI transactions, Data Mapping, Ecommerce and Supply Chain principles
- Familiarity with XML required
- General functional understanding of ERP systems
- Experience with text editing and data mapping tools
- Travel up to 15%
-
We are currently looking for a Customer Support Analyst who is Obsessed with Customers and has a Get After It attitude to join our team! As the primary contact for customers in production, the Analyst on the Fulfillment Support team is responsible for responding to and resolving customer issues.
The Customer Support Analyst engages with customers in education and problem-solving interactions via multiple support channels including phone, email, and chat. The Customer Support Analyst is responsible for providing great customer service through root cause analysis and issue resolution while leveraging their established skill set and SPS Commerce acumen. This role will also handle issues generated from system and/or data issues that will proactively be sent to support for research and resolution. This resolution may be done by the Support Analyst alone or with the help of a team which could include a mix of implementation, product, and customer resources.
Why join SPS?
SPS Commerce is a provider of cloud-based supply chain management solutions, providing network-integrations and comprehensive retail performance analytics to thousands of customers. We are the trusted advisors when it comes to perfecting trading partner relationships. As a part of your career at SPS Commerce you will grow and develop your professional career and work alongside talented and enthusiastic professionals who embrace the world of technology. Become a part of the largest retail driven and Omnichannel focused community that has gained the trust of 70,000 customers globally today!
The Day-to-Day
- Utilize tools and resources to ensure optimization of team workflows across all applicable channels, identifying priorities and leveraging resources where necessary
- Assess nature of customer needs and work to resolve issues ranging from moderate to extremely complex in nature
- Ability to drive issues to root cause resolution using knowledge of SPS tools, databases, and ability to read various documents
- Work with team members from multiple areas, fostering an open and communicative team environment
- Provide actionable and timely feedback to management, peers and others
- Work cross departmentally to build and nurture relationships
- Adhere to provided schedules to ensure availability for customer needs and adapts to changes when needed
- Log and track customer interactions using the designated customer resource manager (CRM)
- Facilitate problem identification, research, and follow up to ultimate resolution, advocating for customer success
- Identify gaps in support documentation and creates/updates documentation accordingly
What experience and skills do I need?
- Bachelor’s degree or equivalent education and experience
- Prior customer service experience or technical/help desk experience
- Strong verbal and written communication skills
- Ability to understand and work effectively with technical processes and data, some experience with XML, ecommerce, data interchange (EDI)
- Ability to work with minimal supervision while taking initiative and setting priorities in a demanding, fast-paced environment
- Strong analytical and problem-solving skills
- Prior technical or project management work experience and some prior (low level) programming experience preferred
- Ability to work off-peak hours which includes some evening and weekend work
-
This Consultant II role on our Integrated Fulfillment team is responsible for deploying SPS’s solutions and ensuring that all parties’ systems and data are ready to begin communicating.
Why Join SPS?
You will become a part of the largest retail driven and Omni-Channel focused community that has gained the trust of 75,000 customers globally. You like to work in a highly collaborative, fast paced environment with a Get After It attitude while being Obsessed with Customers!
Does this sound like you?
- Do you enjoy working independently while still being apart of team, where you can lead and learn from the very best in the field?
- Do you have strong communication, analytical, problem solving and troubleshooting skills?
- You have some technical project management work and/or programming experience; enough where you like it and want to expand your skill set.
Day-to-Day
- Manage day-to-day project tasks for integrating e-commerce solutions from close of sale through hand-off to the Customer Operations team
- Communicate directly with customers and their trading partner(s) throughout the implementation process
- Responsible for communicating project status and resolving technical or business issues during implementation to ensure customer satisfaction
- Collaborate with stakeholders across multiple internal and external teams to support strategic ERP (Enterprise Resource Planning) integrations
- Use analytical skills to devise and create custom data center work flows to leverage the SPS retail business network on behalf of customers
- Create customer-specific business rules in order to meet customer and trading partner system and/or business requirements
- Define and execute test plans in order to successfully integrate trading partners
- Verify that maps and business rules function correctly prior to production install
- Configure production installation and confirm connectivity with successful data flow
- Monitor data flow and analyze, resolve or direct any required technical bug fixes
What experience and skills do I need?
- College degree or equivalent combination of education and experience
- 2-5 years of business experience w/2-5 years’ software consulting or software implementation experience
- Strong analytical, problem solving and troubleshooting skills
- Excellent organizational skills and ability to manage multiple projects concurrently
- Demonstrated ability to apply, test, and re-configure data rules to produce desired results
- Familiarity with XML – preferred
- Experience with text editing and data mapping tools – preferred
- General understanding of the concepts of e-commerce, electronic data interchange (EDI), and ‘Order to cash’ business process - preferred
- Experience with NetSuite related to B2B integration - preferred
-
SPS Commerce is a leading supply chain management company that provides state of the art cloud based solutions. Our implementation experts are responsible for deploying SPS’s solutions and ensuring that all parties’ systems and data are ready to begin communicating. We are currently looking for a Senior Business Analyst with a Get After it attitude and a Thirst for Growth to join our Implementation team.
Does this sound like you?
- Are you a go-getter that enjoys identifying what needs to be done in ambiguous situations and doing it before being asked or being required to by the situation?
- Do you have a solid understanding of supply chain and can provide guidance on business to business integration projects?
- Are you an assertive leader that can build rapport with clients and senior level executives?
- Do you have a “Roll up the sleeves” attitude that can thrive in a fast-paced environment?
Why work at SPS?
- We’re a growing technology product company (not to mention the largest cloud company HQ’d in Minnesota).
- You’ll be joining a top-notch Integrated Implementation team that is valued within our company.
- We continually strive to deliver a workplace where people feel valued and challenged to excel. Our high-energy environment provides employees with perks big and small, from company-wide events and department outings to endless coffee and a business casual dress code.
Day-to-Day
- Lead customers through SPS Commerce’s design methodology and best practices; helping to define business requirements, data flows, and detailed data mapping designs between customers’ systems and the SPS Network.
- Provide guidance for usage of electronic trading transactions/documents in various formats (e.g. SAP) to meet the Business and Supply Chain process.
- Serves as the primary technical (EDI) contact for the design phase of projects, including facilitating all necessary communications internally and with the client.
- Some limited travel required.
Required Experience/ Skills
- 8+ years of business experience, with a technology understanding.
- 3+ years of external client facing experience.
- College degree or combination of equivalent education and experience.
- Strong oral and written communication and interpersonal skills.
- Previous experience working with ERPs (i.e.. JDE, SAP, Netsuite, AX, D365)
- Supply chain and e-commerce experience
Desired Experience
- EDI experience strongly desired but not required.
- Technologies: Python, Angular, PHP, Relational Database (Ideally MariaDB)
- Data Structures: JSON, XML, Excel
-
The Senior Consultant is responsible for deploying SPS’s solutions and ensuring that all parties’ systems and data are ready to begin communicating.
Why Join SPS?
You will become a part of the largest retail driven and Omni channel focused community that has gained the trust of 70,000 customers globally. You like to work in a highly collaborative, fast paced environment with a Get After It attitude while being Obsessed with Customers!
Does this sound like you?
- Do you enjoy working independently and with a team implementing our Enterprise solutions with customers?
- Do you enjoy working with large strategic customers? Which includes high visibility internally and externally to SPS.
- Do you have strong analytical, problem solving and troubleshooting skills?
Day-to-Day
- Perform project tasks for implementing e-commerce solutions from close of sale through hand-off to the Customer Support team
- Manage sizable or complex implementation projects with little oversight
- Implement specialized products with our clients (Integration with SAP Hana, Oracle Cloud etc.)
- Execute test plans per project and/or implementation schedule
- Verify that the technical solution functions correctly prior to production install
- Complete production install and confirm connectivity with successful data flow
- Monitor electronic data flow and request required technical bug fixes
- Mentor and provide general guidance/leadership to Consultants and Associate Consultants on the team
What experience and skills do I need?
- College degree or equivalent combination of education and experience
- Excellent organizational skills and ability to manage multiple projects concurrently
- Demonstrated ability to author project related documentation (i.e. kickoff documents)
- Demonstrated ability to implement complex, large scale customer solutions
- Solid understanding of EDI transactions, Data Mapping, Ecommerce and Supply Chain principles
- Familiarity with XML required
- General functional understanding of ERP systems
- Experience with text editing and data mapping tools
- Travel up to 15%