SPS Commerce

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Job Locations US-MN-Minneapolis
Posted Date 2 weeks ago(3/31/2021 5:40 PM)
The Consultant I - EDI Testing (Testing & Certification) works to Get After It within a team of professionals responsible for developing standardized solutions for our customers. They will research, isolate, diagnose, resolve and follow-up on problems for customer change events.  When necessary, they will also manage escalated events as appropriate.    Why SPS?   We know that there are a lot of employment choices for great talent so at SPS we work hard to create an environment where “Employees Come First” and where your “Thirst for Growth” can be nurtured. We’re a market leader and have just passed our 80th consecutive quarter of growth. This allows us to continue to invest in our employees and aggressively gain market share.   Day-to-Day   EDI Testing (Testing & Certification) is a unique team within implementation that makes a large impact on suppliers who need to test and certify doing EDI with SPS Commerce. Remaining customer focused, this team gets great exposure by working with many other areas of the business to Succeed Together - sales, customer success managers, and technology teams to name a few.  - Install, upgrade, test, and configure systems as part of completing implementation project. - Consult with clients to analyze and verify operational needs, and to understand clients' business objectives and goals. - Keep customer and other stakeholders informed of project progress. - Perform post-sale initial technical implementation of technology products. - Conduct tasks and assignments as directed. - Work under moderate supervision with some latitude for independent judgment. - Track progress of Implementation project(s). Ensure deadlines are met and scheduling issues resolved.  What experience and skills do I need? - Bachelor's Degree with 2 years of related experience; or an advanced degree without experience; or equivalent experience. - Excellent communication skills - Strong analytical, problem solving and troubleshooting skills Preferred Experience - Excellent organizational skills and ability to manage multiple projects concurrently - Ability to apply, test, and re-configure data rules to produce desired results - A balanced mix of skills: driver and facilitator, tactical leader and doer *EOE including disability/ veteran*
Job ID
2021-5343
Category
Implementation
FTE Status
Full-time
Job Locations AU-Burwood East
Posted Date 5 days ago(4/7/2021 1:02 AM)
SPS Commerce is a leading supply chain management company that provides state of the art cloud based solutions. Our implementation experts are responsible for deploying SPS’s solutions and ensuring that all parties’ systems and data are ready to begin communicating.   We are currently looking for an ImplementationConsultant who is Obsessed with Customers and has a Get After it attitude to join our Partner POD   Does this sound like you? - Do you enjoy collaborating with stakeholders across multiple internal and external teams to support strategic ERP (Enterprise Resource Planning) integrations? - Do you enjoy communicating and working directly with external facing customers and their trading partners? - Do you have strong analytical, problem solving and troubleshooting skills? Why work at SPS? - We’re a growing technology product company (not to mention the largest cloud company HQ’d in Minnesota). - You’ll be joining a top-notch Integrated Implementation team that is valued within our company. - We continually strive to deliver a workplace where people feel valued and challenged to excel. Our high-energy environment provides employees with perks big and small, from company-wide events and department outings to endless coffee and a business casual dress code. Day-to-Day - Manage day-to-day project tasks for integrating e-commerce solutions from close of sale through hand-off to the Customer Operations team. - Create customer-specific business rules to meet customer and trading partner system and/or business requirements - Define and execute test plans to successfully integrate trading partners - Verify that maps and business rules function correctly prior to production install - Configure production installation and confirm connectivity with successful data flow - Monitor data flow and analyze, resolve or direct any required technical bug fixes Required Experience/ Skills - College degree or equivalent combination of education and experience - 2-5 years of business experience - Demonstrated ability to apply, test, and re-configure data rules to produce desired result - 2-5 years’ software consulting or software implementation experience (highly preferred) - Familiarity with XML preferred - Experience with text editing and data mapping tools preferred - General understanding of the concept of e-commerce and electronic data interchange (EDI) preferred
Job ID
2021-5340
Category
Implementation
FTE Status
Full-time
Job Locations AU-Burwood East
Posted Date 5 days ago(4/7/2021 1:13 AM)
The Associate Project Manager will be a member of the ANZ Partner POD team and will lead implementations team members to implement SPS Commerce services and products for Clients. Responsibilities include monitoring work flow amongst the team – including multiple functional areas to ensure project delivery and quality standards are met.  Act as a point of contact and demonstrate comprehensive understanding of projects/products offered.       Does this sound like you? - Customer focus and desire to work effectively across functions in a continuous improvement and dynamic environment. - Demonstrate initiative to identify what needs to be done and do it before being asked or required by the situation. - Faith in one’s own ideas to be successful & take an independent position in the face of opposition. - Flexible and able to support multiple tasks and projects simultaneously. - Demonstrate comprehensive understanding of products and services offered. - Regularly contributes and is consistently open to new ideas. - Acts positively to incorporate performance improvement feedback. - Consistent engagement of team members, demonstrating delivery excellence. - High attention to detail. - High level of communication skills – both written and verbal.   The Day-to-Day - Create and maintain project work schedules, track customer requirements and translate customer requests into project deliverables. - Consistent engagement of team members, demonstrating delivery excellence. - Manage day to day project tasks for implementing SPS Commerce Products and Services from close of sale through handoff to customer support. - Act as information broker by directing communication to/from team and customers. - Demonstrate proficiency in service delivery managing multiple projects. - Coordinate other functional interaction to support implementations of projects. - Monitor work-flow requirements to meet timelines and quality expectations. - Ensure quality standards and metrics are being consistently applied in the implementation of projects. - Demonstrate the ability to proactively prioritize needs and effectively manage resources. - Perform other projects and responsibilities, as assigned. - Be an advocate for positive change and improvement within the organization by identifying and communicating the compelling needs for change/improvement.     What experience and skills do I need? - Bachelor’s degree or equivalent experience required. - Demonstrated understanding of processes and/or services to contribute to issue identification and idea generation/evaluation. - Strong problem solving & analytic ability - Quality focused; detail oriented; ability to prioritize and multi task - Proven ability to handle multiple projects - Computer proficiency in Microsoft office suite - Excellent organizational skills and written/oral communication skills. - Experience developing processes and managing projects in a technology based service organization desired. - Demonstrated ability to lead teams and achieve goals without direct authority over personnel. - Demonstrated ability to work with minimal supervision while taking initiative and setting priorities in a demanding, fast-paced environment.
Job ID
2021-5339
Category
Implementation
FTE Status
Full-time
Job Locations US-MN-Minneapolis
Posted Date 4 weeks ago(3/17/2021 12:46 PM)
SPS Commerce is growing! We are looking to add a Senior Project manager who is Obsessed with Customers and has a Results Matter mindset to join our Direct Network Implementation Team.  Our team is deep and broad enough where we would consider candidates who are early into the Project Management career or a couple years into their PM journey, who can lead on their own.  Does this sound like you? - Do you enjoy collaborating with stakeholders across multiple internal and external teams to implement strategic retail solutions? - Do you enjoy communicating, training and working with customers and their trading partner community? - Do you have strong analytical, problem solving and troubleshooting skills? Why work at SPS? We solve retail supply chain problems by cutting through inefficiency with innovation and automation. At SPS we empower retailers, suppliers, distributors, grocers, and logistics partners to work better together with our people, our process, and our tech products.  We have the world’s largest retail network, and we don’t just lead the industry, we are the industry.   At SPS, we believe every employee makes a difference. We ensure employees have the tools, resources and training to explore new ideas and execute them. Our success comes from playing as a team and always playing to win. Careers don’t just grow here, they’re made here.   Day-to-Day As a Senior Project Manager at SPS you will work with a team consisting of a Solution Strategist and Technical Consultant to guide our customers through the implementation process. - Manage day-to-day project tasks for implementing E-Commerce solutions from close of sale through handoff to customer support. - Project Plan: Create and maintain project work schedules, track customer requirements and translate customer requests into project deliverables. - Coordinate delivery aspects of the implementation project to ensure deliverables are completed on time while managing project risks and issues. - Process Management: Define and communicate expectations for productivity and quality measurements.  Address process breakdowns in a timely and thorough manner.  Champion the adoption of consistent processes across the team and organization.  Demonstrate the ability to apply technical, professional, or product expertise to real work situations - Leadership skills and judgment; understands the impacts of decisions as they relate to the broader organization and customer. Pro-actively add value with post-project analysis and drives for positive project outcomes, team results and effective change management. - Self-Leadership: Gain the confidence and trust of others through authentic, ethical and empathic leadership, adapting effectively to change. - Build Collaborative Relationships: Build and leverage strong, lasting relationships with a variety of people inside and outside organization, and create an environment in which people communicate honestly and openly, and work collaboratively to reach a common goal Minimum Requirements - Bachelor’s degree OR some Post-Secondary education experience and 2-3 years of business experience - 5+ years project management experience - Demonstrated understanding of processes and/or services to contribute to issue identification and idea generation/evaluation - Strong problem solving & analytic ability - Quality focused; detail oriented; ability to prioritize and multi task; proven ability to handle multiple projects - Excellent organizational skills and written/oral communication skills. - Experience developing processes and managing projects in a technology based service organization desired. - Demonstrated ability to lead teams and achieve goals without direct authority over personnel. - Demonstrated ability to work with minimal supervision while taking initiative and setting priorities in a demanding, fast-paced environment. **EOE including veterans/disability**
Job ID
2021-5261
Category
Implementation
FTE Status
Full-time
Job Locations US-MN-Minneapolis
Posted Date 1 month ago(3/5/2021 5:26 PM)
SPS Commerce has an opportunity at our downtown corporate office in Minneapolis, MN for a Project Manager who plays a key role within Analytics Implementation. This group helps customers set up their solution, identify problems, communicate with customer’s trading partners, and resolve issues.    Does this sound like you? - You love working with B2B customers and demonstrate concern for satisfying your external and / or internal customers. - You are an extremely organized individual and have the capacity to flex up to high project loads when needed. - You love working with data, analyzing and mining data to derive business insights. You are very tech savvy, have an analytical mindset, and a strong sense for complex problem solving. - You take initiative identifying opportunities for improvements on a proactive basis. Why join SPS? We solve retail supply chain problems by cutting through inefficiency with innovation and automation. At SPS we empower retailers, suppliers, distributors, grocers and logistics partners to work better together with our people, our process and our tech products.  We have the world’s largest retail network, and we don’t just lead the industry, we are the industry.   At SPS, we believe every employee makes a difference. We ensure employees have the tools, resources and training to explore new ideas and execute them.  Our success comes from playing as a team and always playing to win. Careers don’t just grow here, they’re made here     The Day-to-Day As part of our Customer Engagement & Project Management team, the PM maintains the best customer experience possible, regularly communicating with your customers while planning, executing, and monitoring many concurrent projects under an Agile environment. An ideal candidate would have experience working with B2B clients in a similar industry to SPS Commerce.  - Serve as the primary client-facing point of contact. Engage and consult customers to provide the best possible experience throughout their project implementation process - Manage an extremely high volume of project work items under Kanban Agile - Constantly staying on top of a high volume of high complexity projects, following up on status of each. Analyze & remediate any issues by following standard operating procedures - Participate in regular project status calls with Sales and Account Executives, managing multiple external accounts, multiple in-flight projects and provide project status updates to customers - Managing customers’ expectations around SPS products and solutions, and implementation timelines - Manage in-flight projects through tight, regular communication with customers and internal technical teams - Resolve project scheduling conflicts by working with priority stakeholders to adjust priority of projects What experience and skills do I need? - Bachelor’s degree OR some post-secondary education and 3+ years of experience in related industry or technology - 2+ years of prior Account and/or Project Management experience in a technical/software space - Demonstrated previous B2B customer management experience, preferably within SaaS/ Supply Chain space is strongly preferred - Excellent communication skills, with ability to translate and clearly communicate business issues and technical information to individuals at varied levels of expertise - Agile knowledge or work experience under Kanban or Scrum - Solid understanding of SDLC and project management processes and best practices Desired Skills & Experience - Strong software/technical acumen - Prior work experience with data - Prior retail/EDI experience - Basic SQL experience EOE including disability/ veteran
Job ID
2021-5214
Category
Implementation
FTE Status
Full-time
Job Locations US-MN-Minneapolis
Posted Date 1 month ago(3/9/2021 8:52 AM)
Due to our continued growth, SPS Commerce is looking for Implementation Consultants who are Obsessed with Customers and have a Get After it attitude to join our Mid-Market Supplier Implementation team.  Our implementation experts are responsible for deploying SPS’s solutions and ensuring that all parties’ systems and data are ready to begin communicating.  Because of our growth, we have multiple positions open at different levels.   Why SPS?   We solve retail supply chain problems by cutting through inefficiency with innovation and automation. At SPS we empower retailers, suppliers, distributors, grocers, and logistics partners to work better together with our people, our process, and our tech products.  We have the world’s largest retail network, and we don’t just lead the industry, we are the industry.    At SPS, we believe every employee makes a difference. We ensure employees have the tools, resources and training to explore new ideas and execute them. Our success comes from playing as a team and always playing to win. Careers don’t just grow here, they’re made here.   Does this sound like you? - You enjoy connecting the dots between stakeholders across multiple internal and external teams. - Communicating directly with external facing customers and their trading partners suits your service-oriented mindset. - You have strong analytical, problem solving and troubleshooting skills The Day-To-Day   Our Implementation Consultants manage day-to-day project tasks for integrating e-commerce solutions from close of sale through hand-off to the Customer Operations team.  Exceeding customer expectations is a top priority, which is accomplished by clearly understanding the clients’ business model, the partner resources and limitations, and the value added by the SPS components. - Manage day-to-day project tasks for integrating e-commerce solutions from close of sale through hand-off to the Customer Operations team. - Execute installation, upgrades, testing, and system configuration as part of completing implementation project. - Create customer-specific business rules to meet customer and trading partner system and/or business requirements - Define and execute test plans to successfully integrate trading partners - Verify that maps and business rules function correctly prior to production install - Configure production installation and confirm connectivity with successful data flow - Monitor data flow and analyze, resolve or direct any required technical bug fixes - Track progress of implementation project(s). Ensure deadlines are met and scheduling issues resolved. - Keep customer and other stakeholders informed of project progress. - Possess and maintain a high level of industry-specific business knowledge by remaining current with emerging products and technical updates What experience and skills are required?   Consultant II: - Bachelor's Degree + 2 years of related experience OR  5 years of relevant experience with no degree. - Strong analytical, problem solving and troubleshooting skills. - Excellent organizational skills and ability to manage multiple projects concurrently. - Ability to apply, test, and re-configure data rules in order to produce desired results.  Senior Consultant: - Bachelor's Degree + 5 years of related experience or 8 years of relevant experience with no degree; - 3+ years of account management, relationship management, product management or related - Prior exposure to 3rd parties, consultants, VARs, and adapter or application providers desired - Strong relationship building skills, especially over the phone. - Demonstrated organization and prioritization skills. Ability to multi-task and handle multiple concurrent activities.  What experience is preferred? - Experience with NetSuite related to B2B integration strongly preferred - 2-5 years software consulting or software implementation experience (highly preferred) - Familiarity with XML preferred - Experience with text editing and data mapping tools preferred - General understanding of the concept of e-commerce and electronic data interchange (EDI) preferred   **EOE including veterans/disability**
Job ID
2021-5180
Category
Implementation
Job Locations US-MN-Minneapolis
Posted Date 2 months ago(2/18/2021 3:09 PM)
We're looking to grow our Solution Strategist teams by adding an Associate Solution Strategist that knows how to Get After It and has a Thirst for Growth! This team acts as the design lead and technical contact for critical integration solutions for our Enterprise Premiere customers.    Does this sound like you? - You thrive on the thrill of solving complex problems. - Growth never stops for you - you love to learn new things and seek to improve even when met with resistance  - You have the ability to influence others and professionally represent the organization both internally and externally Why join SPS?   We solve retail supply chain problems by cutting through inefficiency with innovation and automation. At SPS we empower retailers, suppliers, distributors, grocers and logistics partners to work better together with our people, our process and our tech products. We have the world’s largest retail network, and we don’t just lead the industry, we are the industry.   At SPS, we believe every employee makes a difference. We ensure employees have the tools, resources and training to explore new ideas and execute them. Our success comes from playing as a team and always playing to win.   Careers don’t just grow here, they’re made here.   The Day-to-Day   The Associate Solution Strategist is responsible for analyzing the system capability and SPS platform capabilities, with the primary goal of creating reusable integration solutions for customers.  - With guidance from senior members, design and manage solution development projects through a combination of system analysis, specification and interpretation, EDI strategies and execution of service. - Gather system knowledge coupled with SPS capabilities to help design solutions that meet scalable product requirements. - Align with internal and external resources for designing and enhancing SPS and Partner solutions. - Answer questions from developers and clarify requirements related to voice of customer (VOC) and business requirements. - Collaborate with other team members and other SPS teams to support SPS Commerce’s strategy and process. - Manage solutions management activities as needed to maintain solution and relationship alignment. - Partner with product manager(s) to learn the market and customers served to convey that vision to engineering and other stakeholders. What experience and skills do I need? - Bachelor’s degree plus 2 years of related experience or the equivalent - Experience within Implementation or Support a plus   *EOE including disability/ veteran*
Job ID
2021-5123
Category
Implementation
FTE Status
Full-time
Job Locations US-MN-Minneapolis
Posted Date 1 month ago(3/12/2021 1:32 PM)
Due to our continued growth, SPS Commerce is looking for Implementation Consultants who are Obsessed with Customers and have a Get After it attitude to join our Mid-Market Supplier Implementation team.  Our implementation experts are responsible for deploying SPS’s solutions and ensuring that all parties’ systems and data are ready to begin communicating.  Because of our growth, we have multiple positions open at different levels.   Why SPS?   We solve retail supply chain problems by cutting through inefficiency with innovation and automation. At SPS we empower retailers, suppliers, distributors, grocers, and logistics partners to work better together with our people, our process, and our tech products.  We have the world’s largest retail network, and we don’t just lead the industry, we are the industry.    At SPS, we believe every employee makes a difference. We ensure employees have the tools, resources and training to explore new ideas and execute them. Our success comes from playing as a team and always playing to win. Careers don’t just grow here, they’re made here.   Does it sound like you? - Data lives at the core of your work and you prosper in an environment where you can feel accountable for the work that you do. Your attention to detail with every task, big or small, ensures both speed and quality are not overlooked - Collaboration is engrained in the way you operate. You strive to find a solution that works for all teams and know when to reach out to others for help - You find satisfaction in listening in order to understand the needs of your customers – since your customers are at the heart of everything you do, you are obsessed with them! The Day-to-Day   Our Implementation Consultants manage day-to-day project tasks for integrating e-commerce solutions from close of sale through hand-off to the Customer Operations team.  Exceeding customer expectations is a top priority, which is accomplished by clearly understanding the clients’ business model, the partner resources and limitations, and the value added by the SPS components. - Manage day-to-day project tasks for integrating e-commerce solutions from close of sale through hand-off to the Customer Operations team. - Execute installation, upgrades, testing, and system configuration as part of completing implementation project. - Create customer-specific business rules to meet customer and trading partner system and/or business requirements - Define and execute test plans to successfully integrate trading partners - Verify that maps and business rules function correctly prior to production install - Configure production installation and confirm connectivity with successful data flow - Monitor data flow and analyze, resolve or direct any required technical bug fixes - Track progress of implementation project(s). Ensure deadlines are met and scheduling issues resolved. - Keep customer and other stakeholders informed of project progress. - Possess and maintain a high level of industry-specific business knowledge by remaining current with emerging products and technical updates What experience and skills are required?   Consultant II: - Bachelor's Degree + 2 years of related experience OR  5 years of relevant experience with no degree. - Strong analytical, problem solving and troubleshooting skills. - Excellent organizational skills and ability to manage multiple projects concurrently. - Ability to apply, test, and re-configure data rules in order to produce desired results. Senior Consultant: - Bachelor's Degree + 5 years of related experience or 8 years of relevant experience with no degree; - 3+ years of account management, relationship management, product management or related - Prior exposure to 3rd parties, consultants, VARs, and adapter or application providers desired - Strong relationship building skills, especially over the phone. - Demonstrated organization and prioritization skills. Ability to multi-task and handle multiple concurrent activities. What experience is preferred? - 2-5 years software consulting or software implementation experience (highly preferred) - Familiarity with XML preferred - Experience with text editing and data mapping tools preferred - General understanding of the concept of e-commerce and electronic data interchange (EDI) preferred **EOE including veterans/disability**  
Job ID
2021-5092
Category
Implementation
FTE Status
Full-time

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