Job Listings

The SPS Commerce Channel Sales team continues to experience tremendous growth!  The Senior Channel Sales Manager – NetSuite on the Channel Sales Team is an indirect sales role in a high-growth area of SPS Commerce that is a lead generating organization.  The Senior Channel Sales Manager is chartered with developing and retaining lasting business relationships with strategic partners such as: software & Cloud-based companies specializing in the NetSuite ERP. This includes cultivating partnerships directly with software application companies and their independent business partner communities, serving as the primary representative of SPS Commerce to these communities. This is an individual contributor role. The markets that Channel Sales serve are very dynamic, involving new and growing partnerships and opportunities. This rapid change requires entrepreneurial, forward-thinking, innovative sales professionals who are skilled at discovery, prescriptive selling, and managing complex sales cycles. Does this sound like you? - Proven track record of building and maintaining solid partnerships with external partners.    - Successfully managing channel partnerships within a dedicated territory (market). - You are action oriented and have an entrepreneurial spirit with a strong sense of urgency and tend to jump in and figure things out.    Why SPS? We solve retail supply chain problems by cutting through inefficiency with innovation and automation. At SPS we empower retailers, suppliers, distributors, grocers and logistics partners to work better together with our people, our process and our tech products.  We have the world’s largest retail network, and we don’t just lead the industry, we are the industry.   At SPS, we believe every employee makes a difference. We ensure employees have the tools, resources and training to explore new ideas and execute them. Our success comes from playing as a team and always playing to win. Careers don’t just grow here, they’re made here.   Day to Day   Essential Responsibilities / Duties - Create a thorough annual business plan that details the specific markets, activities, and milestones required to meet sales revenue and lead generation objectives - Carry forward detailed business plans to senior management and business executives, based on collective value propositions for both companies - Develop and maintain financial and non-financial metrics to measure the effectiveness of our channel partner relationships, both for SPS Commerce and for our partners - Leverage your business plan to educate the other departments at SPS Commerce on the goals of your business such that they can participate in and understand their role in assisting you to fully execute on your objectives - Articulate SPS value proposition for the entire product suite - On a daily basis, maintain consistent and accurate sales and partner forecasts using specified tools and applications provided by SPS Senior Management - Execute marketing programs, including directional ownership of industry/market tradeshows with our partners that generate revenue and/or leads - Meet or exceed quarterly sales objectives/quota targets - Work closely with other SPS sales organizations when independent VARs and or System Integrators are involved, winning the support of these third-party companies to increase our win rates, and ultimately bringing these partners formally into the SPS Ecosystem Required Skills - Bachelor’s degree AND 5 years of relevant work experience OR some post-secondary education AND 9 years of relevant work experience - Relevant experience includes 3+ years of successful sales experience generated by one’s own hunting/prospecting and selling complex and multi-party service, technology or software solutions into new accounts aligning with the C-suite level - Ability to think “outside the box” and innovate to uncover new business opportunities with an Entrepreneurial mindset - The ability to develop a comprehensive go-to-market strategy with partners - Excellent communication and cross-functional teamwork skills (product management, implementation, support, sales and senior management) - Strong verbal, written & presentation communication skills, with ability to translate technical & customer information into business solution requirements that engages and drives a partner-focused relationship. - Experience working with MS Office, including Microsoft Word, Excel, Outlook, PowerPoint, and Sales Automation Systems (such as Salesforce.com) - Proven organizational and prioritization skills - Familiarity with business applications in the ERP and Supply Chain space Preferred Experience - ISV, VAR, Industry experience - Warehouse Management, and/or Transportation Management experience   SPS Commerce offers a comprehensive package of benefits including health, dental, vision, disability and life insurance, paid time-off, 401(k), health and flexible spending accounts, stock purchase plan and more.   EOE including disability/ veteran

SPS Commerce is growing! We are looking to add a Consultant I to our Consultant I - Emerging Segments - Logistics Implementation team. As an implementation consultant you believe in collaboration and teamwork. You demonstrate a high level of urgency and are naturally curious and take initiative. In this role you will use your project management skills and technical aptitude to work directly with external customers and internal partners. If you pride yourself on your communication skills, ability to develop solutions and get things done and want the challenge of working with retailers of all sizes across the globe, then this is the role for you.    Does this sound like you?   - Teamwork and collaboration help to drive the process of resolving issues using forward-thinking, out of the box solutions – and you are always looking for an opportunity to succeed together. - You are customer focused. You can forge strong working relationships and instill trust while solving problems and driving value for customers. - Initiative empowers you. You successfully analyze complex situations and develop solutions. You don’t stop until the job is done. - Fast-paced, dynamic work environments are where you thrive. You can work with minimal supervision while taking initiative and setting priorities.     Why Work at SPS?   We solve retail supply chain problems by cutting through inefficiency with innovation and automation. At SPS we empower retailers, suppliers, distributors, grocers, and logistics partners to work better together with our people, our process, and our tech products. We have the world’s largest retail network, and we don’t just lead the industry, we are the industry.   At SPS, we believe every employee makes a difference. We ensure employees have the tools, resources, and training to explore new ideas and execute them. Our success comes from playing as a team and always playing to win.   Career don’t just grow here, they’re made here.   Day-to-Day As a Consultant I you will work among a team of professionals responsible for developing standardized solutions for our customers.  You will research, isolate, diagnose, resolve and follow-up on problems for customer change events. When necessary, you will also manage escalated events as appropriate.  - Install, upgrade, test, and configure systems as part of completing implementation project. - Consult with clients to analyze and verify operational needs, and to understand clients' business objectives and goals. - Keep customer and other stakeholders informed of project progress. - Perform post-sale initial technical implementation of technology products. - Engage with clients, including 3PLs, carriers, and logistics providers, to understand their unique business requirements and challenges. - Analyze client needs and execute on design via tailored recommended solutions, ensuring alignment with their logistics and supply chain goals. - Collaborate with clients and internal teams to troubleshoot and resolve integration issues promptly. - Serve as a subject matter expert on the technical configuration of a customers solution including providing guidance to clients on best practices and optimal use of the network. - Conduct training sessions for client teams to ensure they are proficient in using the implemented solutions. - Conduct tasks and assignments as directed. - Work under moderate supervision with some latitude for independent judgment. - Track progress of Implementation project(s). Ensure deadlines are met and scheduling issues resolved    Minimum Requirements   - Bachelor's Degree with 2 years of related experience; or an advanced degree without experience; or equivalent experience. - Excellent communication skills - Strong analytical, problem solving and troubleshooting skills.   Preferred Experience   - Excellent organizational skills and ability to manage multiple projects concurrently - Ability to apply, test, and re-configure data rules to produce desired results - A balanced mix of skills: driver and facilitator, tactical leader and doer SPS Commerce offers a comprehensive package of benefits including health, dental, vision, disability, and life insurance, paid time-off, 401(k), health and flexible spending accounts, stock purchase plan and more.                      **EOE including veterans/disability**

SPS Commerce has an amazing Sales team, and they are looking for great talent to help fuel our forward momentum with our Analytics Product.  In this quota-carrying and fast-paced role, The Analytics Account Executive will continuously seek net new business derived primarily from outbound prospecting, territory management, and periodically going onsite. This position will pull in resources from the sales engineering team and work to transition business to our implementation team. Once a new customer is onboard, this account will remain as part of the territory for possible upsell. SMB customers are constantly expanding and changing, so their needs change as well. In this role, the Analytics Account Executive will grow business with a constant mix of new and expanding clients with a strong emphasis on net new customer acquisition.   Does this sound like you? - You enjoy the full sales cycle, including prospecting.  You're willing to be bold and have a solid streak of resilience.   - You're known for your ability to influence and problem solving.  You are gifted in the art of communication and have a high technical aptitude. - You're a team player - you love to gain success through the support of others and you love helping others succeed. Why Join SPS?   We solve retail supply chain problems by cutting through inefficiency with innovation and automation. At SPS we empower retailers, suppliers, distributors, grocers and logistics partners to work better together with our people, our process and our tech products.  We have the world’s largest retail network, and we don’t just lead the industry, we are the industry.   At SPS, we believe every employee makes a difference. We ensure employees have the tools, resources and training to explore new ideas and execute them. Our success comes from playing as a team and always playing to win. Careers don’t just grow here, they’re made here.   Day to Day   · Drive a prescriptive sales process and manage a defined sales territory (e.g., identify, develop, and close new business opportunities) · Prospect for new clients through email campaigns, networking, cold calling, and other strategies you determine can reach client most effectively · Collaborate with an account team to understand and leverage existing SPS relationships while cultivating a culture that grows together and aligns with SPS Values · Maintain customer satisfaction; respond to customers in a timely manner; ensure the customer has proper alignment with Customer Success · Maintain a rolling 90-day pipeline to meet or exceed ARR quota · Nurture prospects and current customers; cross-sell and upsell existing subscribers · Document key findings, progress, insights, and pipeline velocity in Salesforce.com   Required Skills   · Bachelor’s degree AND 2 years of relevant work experience OR some post-secondary education AND 3 years of relevant work experience · Relevant work experience is defined as 2+ years of sales experience with a minimum of 1 year in a commission-based sales role · Clear, concise, and confident communicator (verbal, non-verbal, written), including effectively altering vocal tone/inflection, listening, and writing relevant and engaging content · Demonstrative behaviors around integrity, relationship building, and leadership expectations   Preferred Experience · 2+ years of sales experience with a minimum of 1 year in a commission-based hunter sales role preferred · Proven aptitude for sales: bias toward action, engaging, resilient, listener, curious, grit, gumption · Proven competence with Microsoft Office (e.g., Word, Excel, PowerPoint, Outlook) and Salesforce.com     SPS Commerce offers a comprehensive package of benefits including health, dental, vision, disability and life insurance, paid time-off, 401(k), health and flexible spending accounts, stock purchase plan and more.   EOE including disability/ veteran

SPS Commerce is hiring a Strategic Account Executive (SAE) on the Analytics team! In this quota-carrying and fast-paced role, the SAE will continuously seek net new business derived primarily from outbound prospecting, territory management, and periodically going onsite; the position will pull in resources from the sales engineering team and work to transition business to our implementation team. Once a new customer is onboard, this account will remain as part of the territory for possible upsell. SMB customers are constantly expanding and changing, so their needs change as well. In this role, the Strategic Account Executive will grow business with a constant mix of new and expanding clients with a strong emphasis on net new customer acquisition.   100% Direct Sales Measurement Description: quota based defined sales territory   Does this sound like you?   - You are a hunter. You can dive in and manage your territory with a sense of urgency and commitment to getting things done - Results matter and you hold yourself to a high standard of performance. This shines in your fluent development of comprehensive partner go-to-market strategies - Obsessed with customers is how you work. You're an innovator with excellent communication, interpersonal and customer engagement skills as someone who can work cross-functionally as well as across different levels of leadership - You have mastered translating technical and business information to a variety of audiences, and partner management is your true calling. You work with a sense of urgency without sacrificing the quality of the work you are providing - You work smarter and harder by thriving to hold stamina through a complex solution sales process. You often identify a problem, create a solution and bring it to a state of completion – with others, or even on your own. You find ways of eliminating or automating stuff that is uninteresting or wasteful. Why Join SPS?   We solve retail supply chain problems by cutting through inefficiency with innovation and automation. At SPS we empower retailers, suppliers, distributors, grocers and logistics partners to work better together with our people, our process and our tech products.  We have the world’s largest retail network, and we don’t just lead the industry, we are the industry.   At SPS, we believe every employee makes a difference. We ensure employees have the tools, resources and training to explore new ideas and execute them. Our success comes from playing as a team and always playing to win. Careers don’t just grow here, they’re made here.   Day to Day   • Drive a prescriptive sales process and manage a defined sales territory (e.g., identify, develop, and close new business opportunities) • Prospect for new clients through email campaigns, networking, cold calling, and other strategies you determine can reach client most effectively • Collaborate with an account team to understand and leverage existing SPS relationships while cultivating a culture that grows together and aligns with SPS Values • Work to maintain customer satisfaction; respond to customers in a timely manner; ensure the customer has proper alignment with customer success • Nurture prospects and current customers; cross-sell and upsell existing subscribers • Maintain a rolling 90-day pipeline to meet or exceed ARR quota • Document key findings, progress, insights, and pipeline velocity in Salesforce.com   Required Skills • Bachelor’s degree AND 5 years of relevant work experience with 3+ years quota-carrying sales experience OR some post-secondary education AND 9 years of relevant work experience • Demonstrated experience managing sales cycles from prospecting to close, building a pipeline, patiently overcoming objections, using tools and resources to demonstrate ROI, effectively forecasting, and persisting through short and long sales cycles • Proven experience generating leads from your own prospecting efforts, leveraging your contacts and existing accounts and partners • Clear, concise, and confident communicator (verbal, non-verbal, written), including effectively altering vocal tone/inflection, listening, and writing relevant and engaging content • Ability to translate and clearly communicate business issues and technical information to individuals with varied levels of expertise • Excellent skills with cross-functional teamwork (e.g., product management, support, sales leadership, and senior management)   Preferred Experience • Multi-year tenure in a single organization with 3+ years of repeated success exceeding quota • Proven aptitude for sales: bias toward action, engaging, resilient, listener, curious, grit, gumption • Proven competence with Microsoft Office (e.g., Word, Excel, PowerPoint, Outlook) and Salesforce.com   SPS Commerce offers a comprehensive package of benefits including health, dental, vision, disability and life insurance, paid time-off, 401(k), health and flexible spending accounts, stock purchase plan and more.   EOE including disability/ veteran

SPS Commerce is growing- We are currently looking to add a Senior Business Development Representative (Senior BDR) to the retail sales team. This growth is due to territory expansion and current team member promotions. As a Senior BDR, you will work to create and uncover new sales opportunities through outbound prospecting within your assigned territory. You will have anywhere from 60 to 100 accounts that you will be working with at any given time. In this role you will partner closely with a team of Account Executives to build out a pipeline and identify opportunities. If you enjoy being in the front-end of the sales cycle, in a pure hunter type role, where you can use your positive attitude and energy to uncover opportunities within some of the most strategic and visible accounts for SPS, then this role is for you.    Does this sound like you?   - Initiative is in your blood. You are self-motivated, you get after it, you’re persistent, and have a resilient attitude. - You love the thrill of the hunt and making new customer connections. - Teamwork and collaboration. You’re a team player. You build relationships across the organization and enjoy working closely with your fellow sales colleagues to fill the pipeline with new sales opportunities- you look for ways to succeed together. - Fast-paced work environments are where you thrive. You can work with minimal supervision while taking initiative and setting priorities for yourself daily Why join SPS?   We solve retail supply chain problems by cutting through inefficiency with innovation and automation. At SPS we empower retailers, suppliers, distributors, grocers, and logistics partners to work better together with our people, our process, and our tech products.  We have the world’s largest retail network, and we don’t just lead the industry, we are the industry.    At SPS, we believe every employee makes a difference. We ensure employees have the tools, resources, and training to explore new ideas and execute them. Our success comes from playing as a team and always playing to win.   Careers don’t just grow here, they’re made here.   The Day to Day   This is an outbound/prospecting role focused on the retail, grocery and distribution markets. You will be researching the accounts in your territory, identifying change events or triggers that might lead to a business opportunity for SPS Commerce. You will prospect into various departments and contacts across each account to get engagement. Your goal is to generate new sales opportunities by sparking interest and gaining commitment from your prospect for a meeting with an Account Executive to explore how SPS Commerce can help them solve their business challenges.    - Maintain existing and establish new relationships within the prospect base through prospecting - Execute introductory and discovery calls with prospects to fully understand each organization's supply chain processes, challenges, initiatives, and change events - Aligning prospect's business pain with SPS Commerce solutions and gaining prospect interest to explore a partnership - Collaborate cross-functionally with internal teams to support the business relationship with the prospect and ensure proper execution of the sales strategy - Serve as a mentor to the Retail Development Manager assigned to the territory and collaborate to uncover new sales opportunities - Document key findings, progress, insights, and pipeline velocity in Salesforce.com Education and Experience   - Bachelor's degree OR some post-secondary education   - Minimum 5 years of sales, account management or outbound lead generation experience - Relevant work experience includes sales prospecting, account management, sales consultant, or related experience with documented performance levels meeting or exceeding sales plans - Proven competence with Microsoft Office (e.g., Word, Excel, PowerPoint, Outlook) and a CRM, preferably Salesforce.com - Clear, concise, and confident communicator (verbal, non-verbal, written), including effectively altering vocal tone/inflection, listening, and writing relevant and engaging content - Creative and adaptable improviser with an ability to work off-script when executing new approaches or responding to unforeseen obstacles      EOE including disability/ veteran SPS Commerce offers a comprehensive package of benefits including health, dental, vision, disability and life insurance, paid time-off, 401(k), health and flexible spending accounts, stock purchase plan and more.

The purpose of the Manager II, Program Management role is to train, coach, and develop Program Management team, ensuring expected results are met with an eye on future needs. This role will be primarily responsible for ensuring the integrity of our Trading Partner onboarding is maintained with a strong focus on retailers moving through a change management program. In doing so, this role will work closely with cross-functional management to identify opportunities and execute on those opportunities.    Why SPS?    We solve retail supply chain problems by cutting through inefficiency with innovation and automation. At SPS we empower retailers, suppliers, distributors, grocers and logistics partners to work better together with our people, our process and our tech products.  We have the world’s largest retail network, and we don’t just lead the industry, we are the industry.    At SPS, we believe every employee makes a difference. We ensure employees have the tools, resources and training to explore new ideas and execute them. Our success comes from playing as a team and always playing to win. Careers don’t just grow here, they’re made here.     Does this sound like you?    - You are Obsessed With Customers: you take a proactive approach towards meeting customer’s expectations  - You Get After it: You translate internal and external feedback into an actionable plan that successfully addresses the client’s concern  - Results Matter to you: You demonstrate a strong attention to detail in your internal and external communication  - You live the philosophy of Know More to Be More: You embrace continuous learning through natural curiosity and drive  - Succeed Together: collaboration and teamwork are fundamental to how you work, and you partner effortlessly across multiple departments    Day to Day    - Lead a team of program managers responsible for designing and implementing vendor change management programs with Retailers while focusing on maximizing the number of vendors who commit to a program (sales) while minimizing disruption to the Retailer   - Accomplish leadership objectives with direct reports by a variety of means: select, orient, train, coach, develop, and manage employees; communicate job expectations, team vision and purpose; plan, monitor, appraise job contributions; recommend compensation actions; adhere to policies and procedures  - Responsible for the ownership of sales results versus forecasted expectations on large change management vendor communities  - Responsible for working with the program manager in leveraging their internal account team as needed to ensure leads and results are maximized  - Serve as a Community onboarding expert in cross departmental projects  - Identify team and cross-functional process improvements by working with other members of the Community leadership team, from idea to implementation, including the development of training materials  - Evaluate team efficiency and capacity planning through the use of People, Process and Technology  - Assist the team in addressing and overcoming barriers, including customer consultation/escalation and role change management    Required Skills    - Bachelor’s degree or equivalent experience, 2+ years of Management Experience, and 5+ years of relative work experience  - Proven history of coaching, mentoring, and leading others in either formal or informal situations  - Proven ability to work cross-functionally on process definition and improvement  - Passionate about meeting the needs and expectations of an external customer  - Experience leading an external customer-facing team  - Ability to receive and give constructive feedback  - Demonstrative behaviors around self-driven initiative and collaboration  - Ability to coach soft skills and elevate team members ability to be proactive in customer management  - Effective communication, change management, problem-solving, and organizational skills    Nice to haves   - Retail experience  - 1 + year of experience leading an external customer-facing team  - Efficient in Excel reporting and basic formulas  - Salesforce, web analysis and reporting tools     SPS Commerce offers a comprehensive package of benefits including health, dental, vision, disability and life insurance, paid time-off, 401(k), health and flexible spending accounts, stock purchase plan and more.     EOE including disability/ veteran   

 The Community Business Analyst will be a supporting member of the Program Management team. The position’s primary responsibilities consist of working with internal and external data sets to optimize the information in a way that best sets our teams up for success and cross collaborating to mine data and perform ad-hoc analytics to spot business trends. This is an exciting opportunity to be a part of a high growth and fast paced team.     Based in our office in downtown Minneapolis, our hybrid work model provides the best of both worlds.  We #succeedtogether through occasional in person collaboration while most of our work is done remotely.    Does this sound like you?    - You have a reputation of being a self-starter.  You have a wealth of internal motivation, and you have a particular affinity for #GetAfterIt, but it’s balanced by your attention to detail and quality.  - You have a passion for supporting team members and customers to drive results for your organization.   - You love data.  Period.  Creating systems of clean, accurate data gives you a great sense of satisfaction.  You’re willing to chase down the details just to make sure it’s right.    Why join SPS?     We solve retail supply chain problems by cutting through inefficiency with innovation and automation. At SPS we empower retailers, suppliers, distributors, grocers, and logistics partners to work better together with our people, our process, and our tech products. We have the world’s largest retail network, and we don’t just lead the industry, we are the industry.  At SPS, we believe every employee makes a difference. We ensure employees have the tools, resources, and training to explore new ideas and execute them. Our success comes from playing as a team and always playing to win. Careers don’t just grow here, they’re made here.    What is the day-to-day like?    - Coordinate with a Program Manager to accurately represent a Buying Org’s trading partner list in a way that is easy to analyze and providesaccurate information to our sales team.   - Mine data and perform ad-hoc analytics to highlight and spot business trends that help support our Buying Organizations and the Community Sales department.  - Utilize tools such as Salesforce/Power BI/Zoom Info to obtain optimal trading partner contact information to support our sales outreach.  - Drive best practices, create training, workflow enhancements, reporting, and overall system enhancements to promote usability and adoption.  - Propose new methods for evaluating information, incorporating best practices from other areas of the organization  - Support internal requests related to supplier engagement & outreach  - Keep business stakeholders informed of important developments, potential problems and related information necessary for effective and timely delivery    What experience and skills do you need?     - Bachelor’s degree or equivalent combination of education and experience, AND 3-5 years of relevant work experience  - Manage and prioritize simultaneous requests with the ability to manage laterally and upward  - Strong organizational skills with an eye for detail  - Proficient in Microsoft Office tools (Word, PowerPoint, Outlook)  - Advanced skills in Microsoft Excel  - Must be comfortable operating in a fast-paced, highly dynamic environment and exhibit grace under pressure  - Clear, concise, and confident communicator (verbal, non-verbal, written)  - Demonstrated ability to focus on projects to their completion and be responsible for outcomes  - Inherent aptitude for change and challenge of the status quo    Nice to haves    - Experience with Power BI  - Experience with Salesforce    SPS Commerce offers a comprehensive package of benefits including health, dental, vision, disability and life insurance, paid time-off, 401(k), health and flexible spending accounts, stock purchase plan and more.     **EOE including veterans/disability** 

Due to our continued growth, SPS Commerce has an immediate opening in our Sales Training Department.  This facilitation-focused Associate Sales Trainer will deliver training to new Sales hires, refining and enhancing the sales techniques for all sales reps.   You will be onsite 3-5 days per week in our office in downtown Minneapolis.  The training sessions you will facilitate will be conducted in person.  You will be able to work remote on those days when an in-office presence isn’t necessary.   Does this sound like you?   - Strong desire for challenging work with a high level of collaboration and teamwork. - Ability to work in a fast paced/growth driven environment with a high level of organization and efficiency. - Curiosity and initiative drive you to continually learn and grow personally and professionally.  Why join SPS?   We solve retail supply chain problems by cutting through inefficiency with innovation and automation. At SPS we empower retailers, suppliers, distributors, grocers, and logistics partners to work better together with our people, our process, and our tech products. We have the world’s largest retail network, and we don’t just lead the industry, we are the industry.   At SPS, we believe every employee makes a difference. We ensure employees have the tools, resources, and training to explore new ideas and execute them. Our success comes from playing as a team and always playing to win. Careers don’t just grow here, they’re made here.   What is the day-to-day like? - Deliver trainings for the classroom and online learning environments (Majority in person) - Learn and understand the SPS Sales Model - Improve training effectiveness by providing readily available support, integrating support with routine job functions. - Enhance job knowledge by participating in educational opportunities, maintaining personal networks and participating in professional organizations. - Remain current on existing markets and regulations that may affect organization's product and/or sales process. - Ability to translate changes in products/ technology into relevant training material. Train sales team on how to explain complex product information to non-technical audiences. - Focus on delivering results through innovation and action. - Commitment to a collaborative environment with professionalism, integrity, passion, and accountability - Obsessive and unwavering commitment to empowering sellers - Strong sense of urgency and personal accountability, not afraid to get hands-on. What experience and skills do you need? - Bachelor’s degree or three years of related experience - Ability to adjust training techniques to accommodate various learning styles. - Excellent written and verbal skills/ability to communicate well across diverse teams. - Must be a dynamic presenter in a variety of formats with a proven ability to ensure participants are engaged and learning the presented content. - Highly organized and outcome-driven with the ability to meet project milestones and deadlines while working on concurrent projects and juggling multiple priorities. What experience is preferred? - Experience in a corporate training environment with a focus on facilitating training to Sales individuals and teams. - Consistent track record of building positive relationships across a diverse range of partners and working across boundaries to deliver results. - Experience making learning exciting, fun, and social. SPS Commerce offers a comprehensive package of benefits including health, dental, vision, disability, and life insurance, paid time-off, 401(k), health and flexible spending accounts, stock purchase plan and more.   ** EOE including disability / veteran **

SPS Commerce is growing- We are searching for a Senior Manager to lead our FP&A management budget and consolidation team. The Senior Manager will report directly into the VP, Finance and will be a key leader responsible for supporting SPS’s growth journey to $1 billion and beyond. In this role, you will manage the budgeting, forecasting, and month-end analysis for the company. If you’re someone who enjoys leading people, building out capabilities and leading business partnership with our Senior Executive team, then this is the role for you.   This is a hybrid role based out of our MN office.   Why join SPS?   We solve retail supply chain problems by cutting through inefficiency with innovation and automation. At SPS we empower retailers, suppliers, distributors, grocers and logistics partners to work better together with our people, our process and our tech products. We have the world’s largest retail network, and we don’t just lead the industry, we are the industry.   At SPS, we believe every employee makes a difference. We ensure employees have the tools, resources and training to explore new ideas and execute them. Our success comes from playing as a team and always playing to win.   Careers don’t just grow here, they’re made here.   The Day-to-Day   The Senior Manager will be responsible for delivering value-added business analysis as well as defining and reporting meaningful financial and operational metrics that lead to insightful, accurate business decision-making. They will understand the business and provide insight to improve revenue, margins, and operational efficiency. In addition, you will manage, lead and develop FP&A team members, guiding them through month-end close, forecasting, and budget processes while continuously striving for process improvements.   - Prepare corporate financial statements in a timely fashion - Provide relevant financial information to executive management team - Provide regular direction, delegation, and communication to team members; ensure deadlines are met in a timely and efficient manner - Drive process improvements and regularly communicate these improvements and potential risks and/or impacts to senior management - Identify appropriate processes to accurately migrate and bill new customers due to acquisitions - Lead change, leveraging continuous process improvement methods - Cultivate and maintain effective working relationships and open channels of communication with department leaders and business partners, including Sales, Customer Success, and Technology - Use data to inform all aspects of our decision making, operating processes, and strategic direction   Education and Experience   - Bachelor’s degree in finance, accounting or related field; or equivalent combination of education and experience - Minimum 10 years of experience in FP&A or related experience - Minimum 4 years of experience in a formal people management role/leader of people - Proven track record of using data to provide key insights through analysis and building models - Must have strong competencies in leveraging technology       *EOE including disability/ veteran* SPS Commerce offers a comprehensive package of benefits including health, dental, vision, disability, and life insurance, paid time-off, 401(k), health and flexible spending accounts, stock purchase plan and more.   #LI-HYBRID

SPS Commerce is growing!  We are looking to add a Software Support Consultant I to The Order ExchangeImplementation team. Our team is a market leader in the Trading Partner to Vendor EDI integration space.  We provide software that links vendors/suppliers with their trading partners/retailers worldwide.    As a software support consultant you believe in collaboration and teamwork. You demonstrate a high level of urgency, are naturally curious and take initiative. In this role you will take the time to listen to our customers to fully understand their needs and help resolve their queries in an efficient, professional, and timely manner - escalating when necessary.  You will use your communication, project management skills and technical aptitude to work directly with external customers and internal partners.   This role is hybrid based out of our corporate office in Minneapolis.   Why Work at SPS?   We solve retail supply chain problems by cutting through inefficiency with innovation and automation. At SPS we empower retailers, suppliers, distributors, grocers, and logistics partners to work better together with our people, our process, and our tech products. We have the world’s largest retail network, and we don’t just lead the industry, we are the industry.   At SPS, we believe every employee makes a difference. We ensure employees have the tools, resources, and training to explore new ideas and execute them. Our success comes from playing as a team and always playing to win.   Careers don’t just grow here, they’re made here.   Day-to-Day - Balance the implementation needs and implementation schedules for many clients, ensuring a prompt, clear response to questions and concerns. - Effectively organize and prioritize daily and long-term task lists in order to complete projects in a timely manner. - Upload test files, analyze their outcome (QA), resolve issues, and communicate outcome to clients. - Perform phone, email, and online user support. - Conduct client user training sessions as required via online platforms, and train clients to utilize The Order Exchange’s software to best suit their business needs. - Ensure customer satisfaction through follow‐up, responsiveness, and quality communication. - Serve as a software subject matter expert to assist clients with implementation and software configuration activities. - Actively search for solutions to problems. - Document technical issues and their resolutions and share information across the team. - Assist with data migration as required. Minimum Requirements - Bachelor's Degree with 2 years of related experience; or an advanced degree without experience; or equivalent experience. - Excellent communication skills - Strong analytical, problem solving and troubleshooting skills. - Demonstrated technical aptitude Preferred Experience - Experience providing professional, friendly, and polite customer service through a number of channels - Knowledge of EDI - Knowledge of Warehouse Management Systems (WMS) - Knowledge of Accounting Systems - Knowledge of vendor/trading partner order processing   SPS Commerce offers a comprehensive package of benefits including health, dental, vision, disability, and life insurance, paid time-off, 401(k), health and flexible spending accounts, stock purchase plan and more. *EOE including disability/ veteran*

Following the recent acquisition of TIE Kinetix, a Netherlands-based company with 36 years of EDI and e-invoicing experience, SPS Commerce is seeking an OnlineMarketing Specialist to join our team in the Netherlands. If you have a passion for marketing and a collaborative, team-oriented approach, this job offers a great opportunity to: - Expand your experience in a broad role, including organizing events, creating email campaigns, developing content, working with the sales team and more. - Join a diverse team in an international environment and enjoy a hybrid schedule and flexible work hours. - Showcase your creativity in a culture that encourages innovation and sees mistakes as learning opportunities.  Does this sound like you? - Marketing is your passion. - You enjoy taking on different tasks every day, working with others but also picking up things independently and making sure the work gets done. - You are not afraid to speak your mind and develop new initiatives. - The customer is king. You're passionate about the customer experience, the "customer journey" and making sure your message is perfectly aligned with what the customer is really looking for right now. - You have a passion for technology, and you're ambitious and enjoy contributing to the company's ambitious goals. Why SPS We solve retail supply chain problems by cutting through inefficiency with innovation and automation. At SPS we empower retailers, suppliers, distributors, grocers and logistics partners to work better together with our people, our process and our tech products.  We have the world’s largest retail network, and we don’t just lead the industry, we are the industry.     At SPS, we believe every employee makes a difference. We ensure employees have the tools, resources and training to explore new ideas and execute them. Our success comes from playing as a team and always playing to win. Careers don’t just grow here, they’re made here.    Day to Day Reporting to the Director of Marketing, you will join a team of four focusing on the European market and aligned with regional strategies. In an international working environment where English is the working language, you will take care of the social media strategy, design coordination with our internal and external design team, website & content development and work towards further integration within SPS Commerce. You are, therefore, fluent in English so writing texts, emails and messages is in good hands.   As part of the European marketing team, you will work directly with the local team in the Netherlands (in the same office), the product development department, management and your international colleagues to promote our message worldwide. Daily, you will work on all activities that contribute to lead generation for all European markets —developing content, analyzing the results of your activities and campaigns, and maintaining the website and social media statements.    More specifically, you will: - Roll out and implement the social media strategy for Europe. - Manage and execute online marketing campaigns, including Pardot Marketing Automation, Facebook, Twitter, LinkedIn and Google Ads. - Develop converting landing pages, content, e-books and more. - Organize and coordinate content development efforts with the marketing and product team. - Optimize the buyer’s journey and experience throughout our website. - Analyze, measure and optimize all marketing activities. Required Skills - A bachelor's or higher degree in marketing or related field. - 2+ years of marketing experience in a B2B environment inculding familiarity with social media - Initiative, self-motivation and the ability to work independently and also contribute as a team player. - Experience with design programs such as InDesign or Illustrator. - Demonstrated skill in writing short, clear communication messages. - Creativity along with solid problem-solving and decision-making skills. - The ability to speak and write English fluently is required. You will work a hybrid schedule, coming into the office at least once a week. You may come in more frequently as you get up to speed.   #LI-HYBRID

SPS Commerce is growing, Forge your Path! We are adding a Project Manager to the Marketing Communications team who will lead high-impact, cross functional projects, ensuring SPS Commerce’s project initiatives are implemented successfully. This role is an outstanding opportunity to gain experience with SPS Commerce’s diverse functional teams, products, and customers, propelling candidates to future success in their career at SPS Commerce.   As a Project Manager on the Marketing Communications team, you will create and manage project plans to ensure project objectives and goals are met, scheduling and leading cross-functional stakeholder and customer meetings, and driving continuous improvement. In this role you will serve as the primary point of contact for these Marketing projects to our customers and internal teams.   Does this sound like you? - You are extremely organized, with incredible attention to the details - You can navigate the unknown, helping to define the process. You're not only ok living between the lines, it’s an exciting challenge - Collaboration is at your core, you can quickly develop rapport across the organization - You have a proven track record of keeping projects on track and hitting goals - You're tech savvy. You can learn new tools quickly and adopt them   Why SPS? We solve retail supply chain problems by cutting through inefficiency with innovation and automation. At SPS we empower retailers, suppliers, distributors, grocers and logistics partners to work better together with our people, our process and our tech products. We have the world’s largest retail network, and we don’t just lead the industry, we are the industry. At SPS, we believe every employee makes a difference. We ensure employees have the tools, resources and training to explore new ideas and execute them. Our success comes from playing as a team and always playing to win. Careers don’t just grow here, they’re made here.   Day-to-Day - Manage day-to-day project tasks to lead assigned groups of stakeholders through project stages up through completion - You will execute, schedule and facilitate weekly product launch meetings - You will be the primary point of contact coordinating with various cross-functional partners (Sales, Product, Marketing, Customer Success) to ensure all collateral is developed, iterated, and delivered on time to meet campaign deadlines.  - Create and maintain project work schedules, track project requirements and translate project requests into project deliverables - Demonstrate proficiency in service delivery while managing multiple projects - Act as information broker by directing communication to/from team - Prioritize needs and effectively manage project resources - Advocate for positive change and improvement within the organization by identifying and communicating the compelling needs for change/improvement   Required Skills - Bachelor’s Degree or equivalent experience - 2+ years of project management experience - Strong problem solving & analytic ability - Quality-focused; detail-oriented; ability to prioritize and multitask - Proven ability to handle multiple projects - Computer proficiency in Microsoft Office suite - Excellent organizational skills and written/oral communication skills - Demonstrated ability to work with minimal supervision while taking initiative and setting priorities in a demanding, fast-paced environment   Preferred Experience - You are extremely organized, with incredible attention to the details - You can navigate the unknown, helping to define the process. You're not only ok living between the lines, it’s an exciting challenge - Collaboration is at your core, you can quickly develop rapport across the organization - You have a proven track record of keeping projects on track and hitting goals - You're tech savvy. You can learn new tools quickly and adopt them   SPS Commerce offers a comprehensive package of benefits including health, dental, vision, disability and life insurance, paid time-off, 401(k), health and flexible spending accounts, stock purchase plan and more.    EOE including disability/ veteran

SPS Commerce is looking for an Associate Payment Solutions Analyst to help change the way we approach payment solutions with business-to-business accounts. The Associate Payment Solutions Analyst will engage and manage through a high volume of inbound and outbound customer contacts to respond to inquiries. This role will collect on past due receivables by using established and documented processes in a timely manner while focusing on providing a positive customer experience.   ** This role is located in Minneapolis, MN. You must be able to come into the office 2x per week (Monday & Tuesday). **    Does this sound like you? - You love to collaborate and are skilled in building relationships with both customers and internal partners - You’ve been described as high-energy and have a strong sense of urgency, focus on execution, and relentless follow-through - You have the grit and determination to turn difficult conversations with customers in to opportunities to strengthen relationships   Why SPS?   We solve retail supply chain problems by cutting through inefficiency with innovation and automation. At SPS we empower retailers, suppliers, distributors, grocers and logistics partners to work better together with our people, our process and our tech products.  We have the world’s largest retail network, and we don’t just lead the industry, we are the industry. At SPS, we believe every employee makes a difference. We ensure employees have the tools, resources and training to explore new ideas and execute them.  Our success comes from playing as a team and always playing to win. Careers don’t just grow here, they’re made here.   Day to Day   The Associate Payment Solutions Analyst provides support to SPS enterprise and strategic customers in the areas of collections. This role includes both inbound and outbound contact ensuring we are being proactive in our collection efforts. This will be accomplished by executing the following responsibilities: - Pursue the collection of past due accounts assigned, by following standard collections policies and procedures and follow-up as necessary with the customer or internal partners - Investigate issues with delinquent accounts by partnering with internal teams to research customer claims to gain resolution and collect payment of invoices - Utilize processes, tools, and resources to respond to customer inquiries, educate customers, troubleshoot issues, provide resources, understand the Voice of the Customer, and provide a single-touch resolution - Create a positive, empathetic internal and external customer experience with each interaction - Resolve basic inquiries and stretch in role to resolve inquiries of moderate complexity - Spot patterns of customer inquiries; analyze root cause; act transactionally and think relationally; share insights with team/leader to close opportunity gaps - Facilitate problem identification, research, and timely follow-up to an ultimate resolution - Document customer interactions, key findings, progress, and insights in Salesforce and/or VersaPay - Collaborate with internal individuals or teams; update management weekly on the status of the high dollar accounts - Refer and/or escalate cases to the appropriate internal individuals or teams Required Skills - Bachelor’s degree or equivalent combination of education and experience  - Problem-solving and investigative mindset while being curious and having a customer-centric focus - Professional and customer centric slant on verbal and written communication skills - Proven competence with Microsoft Office (e.g., Word, Excel, PowerPoint, Outlook) - Must maintain confidential information Preferred Experience - Prior customer service experience in any industry preferred - Demonstrated abilities and comfort to navigate a variety of platforms (e.g., Salesforce, VersaPay, MS Dynamics NAV)   SPS Commerce offers a comprehensive package of benefits including health, dental, vision, disability, and life insurance, paid time-off, 401(k), health and flexible spending accounts, stock purchase plan and more.                           EOE including disability/ veteran

The Senior Manager, Payment Solutions will lead a team of customer-focused professionals dedicated to expediting the payment process. This includes evaluating and assessing existing practices, as well as seeking out and implementing process improvement ideas. This role will lead the team to support internal and external customer needs related to the billing and collections process.    Based in our office in downtown Minneapolis, our hybrid work model provides the best of both worlds.  We #succeedtogether through occasional in person collaboration while most of our work is done remotely.   Does this sound like you?    - You excel in people development and creating a positive culture.  You have a material depth of experience in team building, leading others, and forging new paths.  - You have been a guide and mentor through large changes, and you always start from a place of empathy during change management.  - You are no stranger to bringing new ideas to the table.  You are well known for your critical thinking skills and your ability to see big picture, while catching all the details that make it work.    Why SPS?     We solve retail supply chain problems by cutting through inefficiency with innovation and automation. At SPS we empower retailers, suppliers, distributors, grocers and logistics partners to work better together with our people, our process and our tech products.  We have the world’s largest retail network, and we don’t just lead the industry, we are the industry.    At SPS, we believe every employee makes a difference. We ensure employees have the tools, resources and training to explore new ideas and execute them.  Our success comes from playing as a team and always playing to win. Careers don’t just grow here, they’re made here.    The Day-to-Day    This role will lead a team of customer centric focused payment recovery professionals.  For the near term, this will include leading the team through a significant organizational change, evaluate and assess existing practices and seek out and implement process improvement ideas.  This will include building on an existing base of team performance metrics to help push the evolution of this department.  This is a position of relative high visibility with senior leadership across the organization.    - job expectations and select, orient, train, coach, develop and inspire individuals to achieve established individual and group KPIs  - Ensure customer-centric focus, education, and behaviors are a top priority for the team; embed this value into work processes, skills, practices, and culture; measure quality and drive accountability  - Act as a strategic thought partner/leader on issues and/or changes related to billing questions and payments to ensure that business partners are aware of impacts and risks to the receivable process for the changes being made.  - Cultivate and maintain effective working relationships with department leaders and business partners, including Sales, Customer Success, and Technology, to create open channels of communication and partnership on customer escalations.  - Lead forecasting and reporting of accounts receivable (e.g., bad debt expense, non-pay cancels)  - Drive process improvements and regularly communicate these improvements and potential risks and/or impacts to senior management, with emphasis on potential risk areas in our receivable processes  - Manage team initiatives related to internal controls, process improvements, while driving for efficiencies in processes, reporting opportunities, and data analysis related to receivables.  - Serve as the customer escalation and resolution point for issues, disputes, and past due accounts; remove roadblocks for team to achieve results; approve negotiated payment schedules.  - Establish productive working relationships with third-party collection agencies.  - Use data to inform all aspects of our decision making, operating processes, and strategic direction.    Minimum Requirements    -  Bachelor’s degree (Business, Accounting, or Finance preferred), or combination of equivalent education and experience  - 10+ years of relevant experience (like billing support, collections, customer service or related), with at least 4+ years in a formal people management role  - Strong knowledge of receivables and financial concepts  - Proven ability to identify metrics and trends to drive efficiencies in processes  - Exceptional organizational skills and attention to detail with the ability to manage multiple concurrent responsibilities  - Excellent communication, leadership, and collaborative skills to work effectively with teams throughout the organization as well as external service providers  - Proven ability to engage and influence across corporate functions  - Ability to approach problem solving with resourcefulness and creativity  - Demonstrated ability to analyze issues, determine and implement appropriate solutions, and resolve problems  - Strong knowledge of systems and automation  - Advanced Microsoft Excel skills    Nice to haves  - Experience setting and shifting priorities with self and within team of direct reports in an environment of high growth and continual change    SPS Commerce offers a comprehensive package of benefits including health, dental, vision, disability, and life insurance, paid time-off, 401(k), health and flexible spending accounts, stock purchase plan and more.  ** EOE including disability / veteran **   

The SPS Commerce product management team is growing and we’re adding a Sr. Product Manager who will develop the strategy and roadmap that integrates market, customer, and SPS business needs.  The ability to translate strategy to action is critical in this role and requires close partnership with UX designers and product owners to ensure requirements are clearly established for successful development by the technology teams.   Based in our office in downtown Minneapolis, our hybrid work model provides the best of both worlds.  We #succeedtogether through occasional in person collaboration while most of our work is done remotely.   Does this sound like you?   - You are confident, driven, and self-motivated. - You have a background in Software as a Service (SaaS) and Supply Chain. - You enjoy working as a liaison between customers, partners, and internal stakeholders. - You enjoy collaborating with your peers across teams and maintain open lines of communication. Why join SPS?   We solve retail supply chain problems by cutting through inefficiency with innovation and automation. At SPS we empower retailers, suppliers, distributors, grocers, and logistics partners to work better together with our people, our process, and our tech products. We have the world’s largest retail network, and we don’t just lead the industry, we are the industry.   At SPS, we believe every employee makes a difference. We ensure employees have the tools, resources, and training to explore new ideas and execute them. Our success comes from playing as a team and always playing to win. Careers don’t just grow here, they’re made here.   What is the day-to-day like?   Success is measured by impact to a product’s revenue growth, profitability, and customer retention and the ability to influence and align the organization on the strategy, roadmap, and intended business impact of the roadmap. This role requires broad thinking beyond the technology of a product to encompass the people and process that differentiate SPS as a market leader. The Sr. Product Manager creates this perspective through developing deep market, prospect, and customer knowledge using appropriate market research tactics; and by developing a deep business knowledge through strong partnerships with sales, customer success, UX and technology. - Define a product lifecycle strategy based on market and business needs, and drive alignment to the strategy and roadmap with key stakeholders across the sales, customer success, and technology organizations. - Define and manage a two-year roadmap that is derived from the product strategy and architected to deliver on growth, profitability, and retention targets. - Develop and continuously refine your market expertise, which includes a deep understanding of how SPS products are used in the retail supply chain, customer experience needs, competition, and emerging trends related to your products. - Partner closely with product marketing to ensure successful new product launches; and to refine go-to-market tools to position the sales team for success. - Define epic-level requirements and ensure the product owner has a strong understanding of market needs to ensure the development teams are set up to successfully execute the product strategy. - Accountable for revenue growth, retention, and profitability performance of your product portfolio - Create and manage pricing and positioning strategies that facilitate an “easy to buy” customer experience and sales process. - Partner with development leaders to provide the necessary level of scoping to ensure they can align resources to the strategic priorities. - Responsible for decisions leading to large impact in the organization. - Mentor team and provide informal leadership. What experience and skills do you need? - 5 years of related experience with a bachelor’s or 8 years of related experience without a degree - 5 years’ experience in a business-to-business environment - Ability to influence across the company at Executive and VP level. - Ability to work without supervision with extensive latitude for independent judgment. - Ability to lead cross-functional teams through difficult problems and deliver a solution. What experience is preferred? - Experience with enterprise ERP systems ex; Oracle, SAP, JDE - Familiarity with the ERP partner ecosystem. SPS Commerce offers a comprehensive package of benefits including health, dental, vision, disability, and life insurance, paid time-off, 401(k), health and flexible spending accounts, stock purchase plan and more.   ** EOE including disability / veteran **   #LI-HYBRID

As our growth trajectory continues, SPS Commerce is seeking a SeniorProduct Marketing Manager to develop the positioning, value propositions, and messaging strategy for our B2B products and customer experiences. This role ideal for an individual who understands how to lead with the customer and seeks to first understand and then help define their business problems and needs as the foundation to all messaging. Based in our office in downtown Minneapolis, our hybrid work model provides the best of both worlds.  We #succeedtogether through in person collaboration, balanced with remote work to provide balance and flexibility.  Although the in-office expectation is limited, we do get together once per month for a team collaboration session and on occasion for other meetings where being in person will add value.   Does this sound like you? - You can foster and rely on close partnerships across product management, customer success, sales, billing, and technology to help inform the roadmap and strategies with measurable impact and alignment to SPS business goals. - You have a customer-first mindset and the passion to be the customer’s voice within the walls of SPS Commerce. - Ability to develop messaging based on understanding of the buyer persona to drive demand from our various channels. - Strong interpersonal skills and a learner mindset are some of your strongest attributes. Why SPS?   We solve retail supply chain problems by cutting through inefficiency with innovation and automation. At SPS we empower retailers, suppliers, distributors, grocers, and logistics partners to work better together with our people, our process and our tech products. We have the world’s largest retail network, and we don’t just lead the industry, we are the industry.   At SPS, we believe every employee makes a difference. We ensure employees have the tools, resources, and training to explore new ideas and execute them. Our success comes from playing as a team and always playing to win. Careers don’t just grow here, they’re made here.   Day to Day   The Sr. Product Marketing Manager collaborates across the organization to gather customer insights to guide messaging and collect feedback on existing messaging to refine and optimize the story we tell prospects and customers. The person in this role needs to be a strong collaborator, be curious and forward thinking to continue to evolve our messaging, have experience building compelling stories from a customer perspective, and be able to present messaging rationale in a thoughtful and convincing manner. The job may require travel from time- to-time, but not on a regular basis. The travel may be for training or other work-related duties as you see fit. - Be the expert on our buyers, who are they, how they buy, their business problems and needs and their key buying criteria. - Understand the competitive landscape—be an expert on our competition and how they are positioned to ensure differentiation in our messaging. - Collaborate with business development, product management and marketing to gather the information and insights needed to develop product positioning and messaging that resonate with our target buyer personas. - Present recommended positioning to key stakeholders and executive leadership to gain alignment and consensus. - Consult with key stakeholders across the organization including Sales and Customer Success to gather customer insights, messaging feedback and insights into level of effectiveness. - Work closely with creative - Develop internal and external facing pitch presentations that clearly articulate our story and provide a compelling case to buy. - Understand and document our buyer’s process, including where they get information, and the who, what, when and why behind the decisions they make. Then drive changes to our sales and marketing processes based on what you learn. - Develop a marketing plan for assigned customer in conjunction with our marketing team, including key activities and budgets to support the retention of existing customers and the acquisition of new customers. - Assess the effectiveness of the messaging based on performance of marketing programs as well as based on feedback from key stakeholders mentioned above. - Understand and support our sales channels; train them on the problems we solve for our buyers and users; develop internal tools and external collateral and teach them how and when to use it Required Experience/ Skills - Bachelor’s degree in business or marketing and 5 years of related experience or 8 years of experience without a degree. - 5 years of product marketing experience with 2 years of experience in a market-facing role (e.g., delivering presentations to prospects, conducting competitor analysis and market research) - Experience in a customer centric marketing organization with experience identifying business problems and needs to drive messaging and marketing initiatives. - Experience facilitating collaboration sessions to peers as well as senior leadership to gain alignment or gather information. - Ability to create and tell a compelling story – either to gain alignment on recommended messaging strategy and build the market facing pitch presentation. - Proven ability to lead and drive the adoption of messaging in an organization. - Experience working with a sales team. - Excellent people and management skills to interact with staff, colleagues, cross-functional teams and third parties. - Experience creating marketing and communication plans and associated content architecture. - Self-starter, curious, and interested in the opportunity to continuously learn and grow. - Ability to build test and measurement plans to prove what is –or isn’t—working. - Proficient in productivity applications such as Microsoft Office (Word, PowerPoint, and Excel), Confluence, Miro - Experience using collaboration and CRM tools such as Slack and Salesforce Preferred Experience - 5+ years of B2B marketing experience - Familiar with marketing automation tools such as Marketo, Pardot and Omniture, and Google Analytics. SPS Commerce offers a comprehensive package of benefits including health, dental, vision, disability, and life insurance, paid time-off, 401(k), health and flexible spending accounts, stock purchase plan and more. EOE including disability/veteran      #LI-HYBRID

** Please note this is a hybrid role based out of our office in downtown Minneapolis, MN** The Senior Enterprise Program Manager (EPM) works closely with leadership cross-functionalteams to deliver projects and programs supporting growth strategy across the business. The EPM creates execution plans, manages to key milestones, and keeps stakeholders fully informed. This is a high visibility role with regular executive leadership interaction.    Does this sound like you?    - You are a highly collaborative, experienced leader with the ability to influence and drive high level complex strategic projects.   - You have a thirst for growth in your professional career and are adaptive to the changes that can happen in a fast-paced work environment.  - Ability to work in a fast paced/growth driven environment with a high level of organization and efficiency.    Why join SPS?    We solve retail supply chain problems by cutting through inefficiency with innovation and automation. At SPS we empower retailers, suppliers, distributors, grocers, and logistics partners to work better together with our people, our process, and our tech products. We have the world’s largest retail network, and we don’t just lead the industry, we are the industry.  At SPS, we believe every employee makes a difference. We ensure employees have the tools, resources, and training to explore new ideas and execute them. Our success comes from playing as a team and always playing to win. Careers don’t just grow here, they’re made here.     What is the day-to-day like?    - Plan and manage a large program consisting of multiple complex projects. Drive delivery of project work for cross-functional, enterprise-level work, ensuring implementation plans and monitoring is in place. Step in to manage projects or aspects of projects as needed, monitoring interdependencies, escalating risks or issues impacting success.  - Partner with the program sponsor and stakeholders to define program metrics and roadmap.  - Track critical milestones across program, prepare and facilitate all critical path program, leadership alignment and process improvement meetings to support progress, prioritization and benefit delivery.  - Support communications needs, maintaining continuous alignment of work streams, decisions/direction and project scope to strategic objectives, making recommendations to enhance effectiveness of business results.  - Assist in defining best practices and templates to be used across the organization as part of a broader team.  - Provide guidance to create and improve key core capabilities, including program & project management methodology, prioritization, resource planning, budgeting, benefits realization, and reporting.  - Provide oversight, guidance and coaching to projects of high importance or high risk; conducts retrospectives to fuel an environment of continuous improvement.  - Mentor and collaborate with project managers across the business.      What experience and skills do you need?    - B.S. degree in technology or business field, Master’s degree preferred.  - 10+ years of experience in one or a combination of the following: project management and delivery of complex projects, portfolio management, digital product/program management, strategic planning or implementation with demonstratedstrong performance  - 3+ years program management experience with advanced knowledge of project and program management concepts, tools and techniques including in-depth experience with agile methodologies and a desire to coach others in adopting an agile mindset and practices  - Experience influencing senior management and setting expectations for major cross-functional initiatives.  - Stellar cross group collaboration skills and the ability to drive decisive action in partnership with senior leaders and stakeholders while delivering results that depend on other groups and external partners  - Demonstrated entrepreneurial drive, high adaptability and comfort working in ambiguous, quickly-changing environments  - Demonstrated intellectual curiosity combined with strong analytical skills that enable contributions at both a strategic and tactical level with accuracy and detail    What experience is preferred?    - Comfortable talking about technical matters with business people and business matters with technical people  - M&A experience  - Solid negotiation skills        SPS Commerce offers a comprehensive package of benefits including health, dental, vision, disability, and life insurance, paid time-off, 401(k), health and flexible spending accounts, stock purchase plan and more.    ** EOE including disability / veteran **

Technology Intern – Minneapolis, MN  Summer 2024  SPS Commerce is hiring engineering interns for our summer internship program. These interns will work as part of our larger technology team of over 400 people around the globe. Our engineering teams collaboratively develop and advance the world's largest retail network using modern cloud-based solutions. SPS Commerce supports the latest demands of retail supply chains by providing reliable, secure, and performant software-as-a-service (SaaS) capabilities that our customers need to optimize their business. Engineering is known for creative problem-solving, an innovative, collaborative, and continuous learning culture, and being customer focused.    Our interns will work in our Engineering organizations.  - Platform Engineering engineers and operates SPS’s common/shared platform services, APIs, and data with service teams dedicated to Data Acquisition, Core Data Services, Data Processing, and Developer Experience. Data Acquisition is responsible for sending and receiving customer data across a variety of channels. Core Data and Reporting Services are responsible for storing, relating, and reporting on customer documents and data. Data Processing is responsible for systems that handle data transformation and enrichment for all document flows within the SPS network, routing of customer data, and also for orchestration of document processing tasks across multiple Platform Engineering services. Developer Experience is responsible for the runtime platform that supports all SPS services, including externalizing market-facing APIs through our DevCenter developer portal.  - Product Engineering engineers create and operate SPS’s customer-facing products, applications, services, APIs, and data with service teams dedicated to our Customer Experience for Retailers and Suppliers. The service teams span areas that focus on our market-facing products and operate our common application portal Commerce Platform, our replenishment order cycle product Fulfillment, our application into our customers’ data visibility Fulfillment Monitor, and many more. These products collaboratively enable our customers to focus on growing their business by leveraging SPS’s best-in-class applications to manage their item, order, analytics, and EDI business needs.  - Corporate Systems engineers create and maintain software integrations between some of the most foundational tools that SPS uses for business facing needs.  The team focuses heavily on tools that enable the finance teams to make sure SPS’s financials are well controlled and accounted for, but the focus on enabling internal customers includes almost all aspects of SPS including product teams and security to name a few.  The services the team provides are critical to the smooth operation of the company.  SPS internships are paid, where you are an active contributing member of an engineering team. You will use the same technologies our engineers use and work side-by-side with them on our production systems running at a massive scale in the cloud. We also believe in growing our interns both professionally and personally. You can expect many learning sessions about how to build your professional network, creating an attractive resume, and job searching in today's market, as well as improving your technical knowledge. Our intern program is designed for you to continue your learning and gain usable experience. As a result, no one will ask you to get coffee, make copies, or run errands. Instead, you will be expected to ask questions and help us create production-quality code.     Position Responsibilities:  - Participate in your team’s agile ceremonies, including daily standups and planning sessions. - Develop, test, deploy, and operate your code to production using modern technologies and practices. - Share your excitement and ideas about new technology. - Bring your whole self to work and be who you are.  Required Experience and Skills:  - Sophomore, Junior, or Senior pursuing a Computer Science degree or equivalent. - Coursework or experience in Java, Python, Javascript, React and databases preferred What You’ll Learn:  - Retail Business Networks - Software-as-a-service - Modern development environment using MacBook Pro - Intellij IDE - Test-Driven Development (TDD) - Amazon Web Services (AWS) – We use many of their services - Modern software engineering patterns & practices - Continuous integration and continuous delivery - Working in a team supporting production systems at a massive scale     **EOE including disability/ veteran**

The Sr. Manager, Identity Services & Data Protection is a key leader in the SPS Security Team, reporting to the VP, CISO.  This position has leadership responsibility to ensure the confidentiality, integrity, and availability of SPS’s critical systems and data through application of Identity & Access Management and Data Protection practices.  This leader will drive implementation of practical, risk-based security controls across SPS.     Does this sound like you?    - You are a highly collaborative, experienced leader with the ability to influence and drive change throughout the organization  - Results matter to you, and you appreciate the important intersection of information security and user experience and have a passion for finding the “win-win”.  - You have a thirst for growth in your professional career and are adaptive to the changes that can happen in a fast-paced work environment    Why join SPS?    We solve retail supply chain problems by cutting through inefficiency with innovation and automation. At SPS we empower retailers, suppliers, distributors, grocers, and logistics partners to work better together with our people, our process, and our tech products. We have the world’s largest retail network, and we don’t just lead the industry, we are the industry.  At SPS, we believe every employee makes a difference. We ensure employees have the tools, resources, and training to explore new ideas and execute them. Our success comes from playing as a team and always playing to win. Careers don’t just grow here, they’re made here.     What is the day-to-day like?    - Develop vision and drive execution for Identity & Access Management and Data Protection capabilities, services, and programs.  - Lead planning and alignment for the function along with managing day-to-day activities of the team globally.  - Directly lead the team consisting of offshore resources, associate engineers, and expert security engineers of multiple levels.  - Hire, develop, and retain top security talent and develop a high-performing team.  - Interface with a wide variety of teams and partners to achieve security outcomes, focusing on risk-based controls aligned with business objectives.  - Develop and maintain deep and broad knowledge of best practices, vendors, and industry trends.  - Develop and nurture relationships across the company as needed to influence team strategy and support execution of security priorities.  - Contribute to development of overall SPS Security strategy and outcomes as a member of the Security leadership team.    What experience and skills do you need?    - Bachelor's degree in Cybersecurity, Information Risk Management, Information Systems Management, Computer Science or equivalent.  - 4+ years of management experience, 10+ years of total experience  - Proven experience developing technical leaders and demonstrated experience working through others to complete work and resolve issues.  - Strong technical knowledge rooted in experience implementing security controls at all layers.  - Broad understanding of virtually every aspect of information technology, applications, networks, infrastructure, development operations, and cloud.  - Strong interpersonal skills with the ability to lead across technology leveraging influencing skills and to communicate effectively with a wide range of audiences and levels.  - Proven staff management skills in global settings     What experience is preferred?    - Master's degree in Cybersecurity, Information Risk Management, Information Systems Management, Computer Science or equivalent.  - Knowledge of various authentication methods and protocols (e.g., multi-factor authentication, single sign-on, SAML, OpenID Connect)  - Understanding of authorization concepts and frameworks (e.g., RBAC, ABAC)  - Experience with identity federation and identity as a service (IDaaS) platforms  - Understanding and/or experience with Data Protection capabilities and technologies (e.g. data classification and tagging, data loss prevention, encryption)  - Understanding of private, public, and hybrid cloud operations  - Working knowledge of Agile operating principles and processes  - Relevant industry certifications such as CISSP, CISA, CISM  - This position requires the individual to have access to highly confidential records and information.      SPS Commerce offers a comprehensive package of benefits including health, dental, vision, disability, and life insurance, paid time-off, 401(k), health and flexible spending accounts, stock purchase plan and more.    ** EOE including disability / veteran **   

**Open to 100% Remote candidates in the Midwest**   SPS Commerce is seeking a highly skilled Senior Cloud Engineer with expertise in Azure to join our Cloud Operations team. The Cloud Operations team at SPS Commerce is responsible for helping #TeamSPS fully realize the benefits, security, and safety of leveraging and investing in cloud providers. The ideal candidate should have had hands-on experience with software development practices and can develop applications that are diverse in scope, applying good judgment and problem-solving skills. This role helps mentor associates and new hires and helps drive code quality practices within their team.   Why join SPS?   We solve retail supply chain problems by cutting through inefficiency with innovation and automation. At SPS we empower retailers, suppliers, distributors, grocers, and logistics partners to work better together with our people, our process, and our tech products. We have the world’s largest retail network, and we don’t just lead the industry, we are the industry.   At SPS, we believe every employee makes a difference. We ensure employees have the tools, resources, and training to explore new ideas and execute them. Our success comes from playing as a team and always playing to win. Careers don’t just grow here, they’re made here.   What is the day-to-day like?   You will be responsible for designing, implementing, and maintaining our cloud scaling and governance patterns, as well as providing technical support to our internal teams. In addition, you will spend your time working on Cloud Engineering tasks that enable SPS to scale in the cloud in a multi-account and multi-cloud environment.  Working within a fast-paced and collaborative environment, the Sr. Cloud Engineer partners with development teams and others to provide agile, cost effective, and secure cloud strategies and environments through automation, tooling, policy, and governance. - Engineer and maintain highly available, secure, and cost-effective tools for managing and provisioning cloud accounts and users. - Develop and operate tooling for cloud governance and security solutions. - Partner closely with the security team to ensure vulnerabilities are identified and remediated. - Collaborate with technology teams to help maximize use of cloud-offered managed services. - Optimize the use of cloud resources and services to maximize ROI and control costs. - Ensure resiliency and high availability for our customers and participate in an On-Call rotation to support the availability demands of SPS services. - Engineer technical solutions to prevent or reduce the frequency of failures. - Keep current on relevant technologies and practices and collaborate with SPS Technology teams to adopt and upgrade services when appropriate. - Help drive the code quality practices within the team and work hard to deliver a maintainable software. What experience and skills do you need? - Bachelor’s degree in computer science or related field and 5 years of experience in cloud engineering or 8 years of experience without a degree. - Strong technical background in Azure. - Proficient with Python, writing clean and maintainable code. - Experience with Docker, cloud orchestration, build management (CodeBuild, Jenkins, or similar) - Experience with best practices for developing and operating in the cloud and engineering IAM solutions. - Demonstrated proficiency in methodical troubleshooting to provide resolution to incidents. - Experience with Agile and iterative delivery - Experience with automation tools such as Ansible, Terraform, or CloudFormation - Experience with monitoring and logging tools such as CloudWatch, ELK, or Splunk - Excellent communication and collaboration skills What experience is preferred? - Experience working with Amazon Web Services (AWS). - Linux/Unix administration experience, specifically Ubuntu, CentOS, or Redhat – in a cloud environment. - Experience with change management and establishing proper development, testing, and staging environments. - Strong documentation and diagraming skills. - Ability to communicate complex processes and designs verbally. - Experience with web application security principles SPS Commerce offers a comprehensive package of benefits including health, dental, vision, disability, and life insurance, paid time-off, 401(k), health and flexible spending accounts, stock purchase plan and more.   ** EOE including disability / veteran **