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SPS Commerce is a leading supply chain management company that provides state of the art cloud based solutions. Our implementation experts are responsible for deploying SPS’s solutions and ensuring that all parties’ systems and data are ready to begin communicating.
We are currently looking for an ImplementationConsultant who is Obsessed with Customers and has a Get After it attitude to join our Supplier Implementation – Mid Market team.
Does this sound like you?
- Do you enjoy collaborating with stakeholders across multiple internal and external teams to support strategic ERP (Enterprise Resource Planning) integrations?
- Do you enjoy communicating and working directly with external facing customers and their trading partners?
- Do you have strong analytical, problem solving and troubleshooting skills?
Why work at SPS?
- We’re a growing technology product company (not to mention the largest cloud company HQ’d in Minnesota).
- You’ll be joining a top-notch Integrated Implementation team that is valued within our company.
- We continually strive to deliver a workplace where people feel valued and challenged to excel. Our high-energy environment provides employees with perks big and small, from company-wide events and department outings to endless coffee and a business casual dress code.
Day-to-Day
- Manage day-to-day project tasks for integrating e-commerce solutions from close of sale through hand-off to the Customer Operations team.
- Create customer-specific business rules to meet customer and trading partner system and/or business requirements
- Define and execute test plans to successfully integrate trading partners
- Verify that maps and business rules function correctly prior to production install
- Configure production installation and confirm connectivity with successful data flow
- Monitor data flow and analyze, resolve or direct any required technical bug fixes
Required Experience/ Skills
- College degree or equivalent combination of education and experience
- 2-5 years of business experience
- Demonstrated ability to apply, test, and re-configure data rules to produce desired result
- 2-5 years’ software consulting or software implementation experience (highly preferred)
- Familiarity with XML preferred
- Experience with text editing and data mapping tools preferred
- General understanding of the concept of e-commerce and electronic data interchange (EDI) preferred
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SPS Commerce is hiring an Account Executive on our Mid-Market team.
As an Account Executive on the Mid-Market team, you will continuously seek out net new business. From prospecting, territory management, periodically going on-site, pulling in resources from the sales engineering team, working to hand off to our implementation team – this is a fast-paced role. Once a new client is on-board, this account will remain as part of your territory for possible upsell or cross sell. SMB clients are constantly expanding and changing, so their needs change as well. In this role, you will grow business with a constant mix of new and expanding clients with a strong emphasis on net new customer acquisition.
Does this sound like you?
- You have an unquenchable curiosity and you often find yourself actively looking to learn MORE.
- You consider yourself a hunter - someone who can dive in and do full life-cycle sales - from prospect to close.
- You have a never-ending reserve of drive and initiative that comes from within - you like winning!
- You're technically savvy and have a rapid learning agility.
Why SPS?
- We're a leading Cloud based SaaS company that is a positive player in the disruption of the retail industry.
- Our goal is to perfect the trading partner relationship with powerful tools that allow retailers to focus to meet the ever-changing demands of the consumer.
- We're a publicly traded company and have a track record that includes 75 consecutive quarters of growth.
The Day-to-Day
- Managing a defined sales territory, which consists of identifying, developing and closing new business opportunities.
- Effectively execute your pipeline, using Salesforce.com to document and track account activity.
- Drive a value-based sales process from identifying the relevant contact and decision maker within an account, understanding their needs, proposing a solution, and closing the deal such that you meet/exceed quota.
- Collaborating with an account team to understand existing SPS relationships to get warm introductions to the appropriate contacts.
- Working to maintain customer satisfaction- responding to customers in a timely matter and making sure the customer has proper training scheduled with support teams.
What skills and experience do I need?
- Bachelor’s degree + 2 years of work experience OR some post-secondary education + 5 years of work experience.
- 2+ years of sales experience, minimum of 1 year in a commission-based hunter sales role.
- Excellent communication, interpersonal and customer engagement/support skills.
- Ability to translate and clearly communicate (both oral and written) business issues and technical information to individuals with varied levels of expertise.
- Leadership skills reflective of an entrepreneurial and innovative thought process.
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At SPS Commerce, we have an obligation to lead, and as a senior member of our Global Alliances team, so does our Key Accounts Director. This role is specifically responsible for growing and developing our top tier partner ecosystem. We are seeking an experienced partner professional to help develop, manage, and drive revenue with our Strategic Alliance partners with a focus on Global System Integrators and Global Independent Software Vendors.
Does this sound like you?
- You are customer focused, with the ability to forge strong working relationships with your customers- completely passionate about understanding your customer’s business, aligning the value of solutions to their goals and challenges and coaching them to business success
- Fast-paced, demanding work environments are where you thrive. You can work with minimal supervision while taking initiative and setting priorities for yourself daily
- Results matter and you hold yourself to a high standard of performance. This shines in your fluent development of comprehensive partner go-to-market strategies
- Obsessed with customers is how you work. You're an innovator with excellent communication, interpersonal and customer engagement skills as someone who can work cross-functionally as well as across different levels of leadership
- You have mastered translating technical and business information to a variety of audiences, and partner management is your true calling. You work with a sense of urgency without sacrificing the quality of the work you are providing
Why SPS?
- We are a highly collaborative and team-oriented organization. This role is a part of a tight knit team that provides business insights to the suppliers and allows them to see how their products are performing.
- Winning is our tradition! As the industry leader in cloud-based supply chain management solutions, we provide proven tools and comprehensive analytics to over 75,000 customers globally
- We have tallied up 76 quarters of consecutive growth, but we aren’t stopping there! We are blazing the trail for what is next for our products and customers through disrupting the market by bringing cutting edge technology to the forefront
- We care. Our people, our customers, our community, and more – we encourage volunteerism and philanthropy among our employees through Charity Auctions, social events, monetary matches and more!
- Our employees are encouraged to create their own opportunities. SPS is a culture centered around curiosity and initiative with dynamic, purposeful changes allowing us to reinvent ourselves as we grow
The Day to Day
The Key Accounts Director will successfully identify, negotiate and lead successful partnerships. This is a dedicated, highly motivated and results-oriented partner sales executive. The ideal candidate is experienced in technology, business, and operations, with a strong business development orientation with demonstrated experience in program design, program management and business processes. The position will be responsible for the implementation and management of our Strategic Alliance programs globally. As with any senior leadership position, the responsibilities include managing to key metrics that will evolve with the growth of the business. This position will work closely with company leaders in Direct Sales, Marketing, Product Management, and Finance.
- Design & develop our Strategic Alliances programs targeting top tier system integrators and enterprise software publishers.
- Lead a virtual team across the organization to assist in the successful execution of our programs.
- Prioritize key activities, investments, and metrics to allow senior management to assist in the growth and advancement of the business.
- Create visibility and establish Partner Satisfaction (PSAT) metrics that adequately gauge and measure our partner focus and efficacy; establish and maintain exceptional partner relationships.
- Communicate effectively with senior executives (VPs and EVP) on a consistent basis
- Build a business plan for this next phase of our evolution.
- Meet or exceed agreed sales and revenue targets; achieve profitable sales team results through leadership and team development.
- Develop and utilize reporting for evaluation of sales, programs, forecasting and team or individual performance.
- Lead or assist sales team in customer or prospect negotiations.
- Negotiate corporate wide agreements with strategic partners
- Maintain a disciplined sales process in the sales team through the use of tools such as salesforce.com and driving efficiencies and improvements for optimal results.
- Collaborate with marketing to develop sufficient programs to generate leads and brand awareness to meet assigned targets.
What skills and experience do I need to be successful?
- Bachelor’s degree and 12+ years of relevant partner experience with 5+ quota-carrying sales experience or some post-secondary education and 12 years of recruiting, developing and growing strategic alliance partners
- Retail, supply chain, or similar concentration
- Demonstrated success at initiating, developing, and maintaining key executive-level relationships
- Track record of achieving revenue goals and growing partner satisfaction with a collaborative approach
- Minimum 10 years work experience in the high-tech industry, ideally managing global partner programs in a large, complex environment
- Enterprise software/SaaS experience.
- Demonstrated ability to negotiate and obtain agreement from multiple parties; earn trust while working out a deal; use good timing and carefully calculated strategies to control outcomes; communicate high value of services; identify hidden agendas that might interfere with resolution of terms.
- Ability to manage senior business partners, develop mutual beneficial business plans, and build professional business plan presentations.
- Proven, successful problem solving capabilities demonstrated by examples of forward-thinking, out of the box solutions
- Strong planning and prioritization skills
- Ability to succeed in a fast-paced, high-growth, collaborative culture
- Excellent written and oral communication skills
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With an obligation to lead, SPS Commerce takes our role of playing offense, not defense seriously! As the leader in our industry, SPS is looking to add a Sr. Channel Sales Manager to our team as an indirect sales role in a high-growth area in a lead generating organization. This role is chartered with developing lasting business relationships with Software & Cloud-based companies specializing in ERP, Warehouse Management, and/or Transportation Management. This includes cultivating partnerships directly with software application companies and their independent business partner communities, serving as the primary representative of SPS Commerce to these communities. The Markets that Channel Sales serve change very quickly including new markets and Partners. This rapid change requires entrepreneurial, forward-thinking, innovative sales professionals who are skilled at discovery, prescriptive selling, and managing complex sales cycles.
Does this sound like you?
- You are customer focused, with the ability to forge strong working relationships with your customers- completely passionate about understanding your customer’s business, aligning the value of solutions to their goals and challenges and coaching them to business success
- Fast-paced, demanding work environments are where you thrive. You can work with minimal supervision while taking initiative and setting priorities for yourself daily
- Results matter and you hold yourself to a high standard of performance. This shines in your fluent development of comprehensive partner go-to-market strategies
- Obsessed with customers is how you work. You're an innovator with excellent communication, interpersonal and customer engagement skills as someone who can work cross-functionally as well as across different levels of leadership
- You have mastered translating technical and business information to a variety of audiences, and partner management is your true calling. You work with a sense of urgency without sacrificing the quality of the work you are providing
Why SPS?
- We are a highly collaborative and team-oriented organization. This role is a part of a tight knit team that provides business insights to the suppliers and allows them to see how their products are performing.
- Winning is our tradition! As the industry leader in cloud-based supply chain management solutions, we provide proven tools and comprehensive analytics to over 75,000 customers globally
- We have tallied up 75 quarters of consecutive growth, but we aren’t stopping there! We are blazing the trail for what is next for our products and customers through disrupting the market by bringing cutting edge technology to the forefront
- We care. Our people, our customers, our community, and more – we encourage volunteerism and philanthropy among our employees through Charity Auctions, social events, monetary matches and more!
- Our employees are encouraged to create their own opportunities. SPS is a culture centered around curiosity and initiative with dynamic, purposeful changes allowing us to reinvent ourselves as we grow
The Day-to-Day
- Create a thorough annual business plan that details the specific markets, activities, and milestones required to meet sales revenue and lead generation objectives
- Carry forward detailed business plans to senior management and business executives, based on collective value propositions for both companies
- Develop and maintain financial and non-financial metrics to measure the effectiveness of our channel partner relationships, both for SPS Commerce and for our partners.
- Leverage your business plan to educate the other departments at SPS Commerce on the goals of your business such that they can participate in and understand their role in assisting you to fully execute on your objectives
- Articulate SPS value proposition for the entire product suite
- On a daily basis, maintain consistent and accurate sales and partner forecasts using specified tools and applications provided by SPS Senior Management
- Execute marketing programs, including directional ownership of industry/market tradeshows with our partners that generate revenue and/or leads
- Meet or exceed quarterly sales objectives/quota targets
- Work closely with other SPS sales organizations when independent VARs and or System Integrators are involved, winning the support of these third-party companies to increase our win rates, and ultimately bringing these partners formally into the SPS Ecosystem
What skills and experience do I need?
- Bachelor’s degree AND 5 years of relevant work experience OR some post-secondary education AND 9 years of relevant work experience
- Relevant experience includes 3+ years of successful sales experience generated by one’s own hunting/prospecting and selling complex and multi-party service, technology or software solutions into new accounts aligning with the C-suite level
- Ability to think “outside the box” and innovate to uncover new business opportunities with an Entrepreneurial mindset
- The ability to develop a comprehensive go-to-market strategy with partners
- Excellent communication and cross-functional teamwork skills (product management, implementation, support, sales and senior management)
- Strong verbal, written & presentation communication skills, with ability to translate technical & customer information into business solution requirements that engages and drives a partner-focused relationship.
- Experience working with MS Office, including Microsoft Word, Excel, Outlook, PowerPoint, and Sales Automation Systems (such as Salesforce.com)
- Proven organizational and prioritization skills
- Familiarity with business applications in the ERP and Supply Chain space
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At SPS Commerce, we have an obligation to lead, and as a Strategic Account Executive working with our Analytics product, so do you. In this quota-carrying and fast-paced role, you will continuously seek net new business derived primarily from outbound prospecting, territory management, and periodically going onsite; you will pull in resources from the sales engineering team and work to transition business to our implementation team. Once a new customer is onboard, this account will remain as part of the territory for possible upsell. SMB customers are constantly expanding and changing, so their needs change as well. In this role, you will grow business with a constant mix of new and expanding clients with a strong emphasis on net new customer acquisition.
Does this sound like you?
- Heavy hitters, decision makers, executives – no matter what you call them, you are at ease in your conversations. You can take the lead and steer new customers and well as existing customers towards solutions and success
- Collaboration is at the heart of the work you do. Your team is your lifeline and your collaboration to ensure a solution is being executed is critical to program execution. These processes go hand-in-hand
- Your business acumen drives your obsession with customers. You are a trusted advisor and problem solver. Other competitors sell fulfilment technology, but you sell customers on why SPS is the technology that drives results that matter.
Why SPS?
- We are a highly collaborative and team-oriented organization. This role is a part of a tight knit team that provides business insights to the suppliers and allows them to see how their products are performing.
- Winning is our tradition! As the industry leader in cloud-based supply chain management solutions, we provide proven tools and comprehensive analytics to over 75,000 customers globally
- We have tallied up 76 quarters of consecutive growth, but we aren’t stopping there! We are blazing the trail for what is next for our products and customers through disrupting the market by bringing cutting edge technology to the forefront
- We care. Our people, our customers, our community, and more – we encourage volunteerism and philanthropy among our employees through Charity Auctions, social events, monetary matches and more!
- Our employees are encouraged to create their own opportunities. SPS is a culture centered around curiosity and initiative with dynamic, purposeful changes allowing us to reinvent ourselves as we grow
The Day-to-Day
- Drive a prescriptive sales process and manage a defined sales territory (e.g., identify, develop, and close new business opportunities)
- Creatively prospect for new clients through email campaigns, networking, cold calling, and other strategies you determine can reach client most effectively
- Collaborate with an account team to understand and leverage existing SPS relationships while cultivating a culture that grows together and aligns with SPS Values
- Work to maintain customer satisfaction; respond to customers in a timely manner; ensure the customer has proper alignment with customer success
- Nurture prospects and current customers; cross-sell and upsell existing subscribers
- Maintain a rolling 90-day pipeline to meet or exceed ARR quota
- Document key findings, progress, insights, and pipeline velocity in Salesforce.com
What skills and experience do I need to be successful?
- Bachelor’s degree AND 5 years of relevant work experience with 3+ years quota-carrying sales experience OR some post-secondary education AND 9 years of relevant work experience
- Demonstrated experience managing sales cycles from prospecting to close, building a pipeline, patiently overcoming objections, using tools and resources to demonstrate ROI, effectively forecasting, and persisting through short and long sales cycles
- Proven experience generating leads from your own prospecting efforts, leveraging your contacts and existing accounts and partners
- Clear, concise, and confident communicator (verbal, non-verbal, written), including effectively altering vocal tone/inflection, listening, and writing relevant and engaging content
- Ability to translate and clearly communicate business issues and technical information to individuals with varied levels of expertise
- Excellent skills with cross-functional teamwork (e.g., product management, support, sales leadership, and senior management)
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Are you goal and results driven? Are you willing to help drive and lead new potential sales and opportunities? Are you empowered by trying new things to gain insight and ideas? We are looking for an Account Executive (Internally called a Community Account Executive) who will help gauge the health of vendor adoption programs and provide real-time updates in our CRM.
Does this sound like you?
- You’re always working to maintain customer satisfaction.
- You have extremely strong organizational and time management skills
- You have a knack for working collaboratively with others to get the job done
Why join SPS?
- We have tallied up more than 74 consecutive quarters of growth - we have a product that has market demand, and as the leading solution provider we've demonstrated that we know how to win.
- We push ourselves to continuously innovate and increase our value to our clients and to the market. While it's no secret that the Retail industry is evolving, SPS is on the leading front of that disruption.
- This is a rare opportunity to join an organization that has the history and future potential to continue to grow and shape our industry.
The Day-to-Day
This position is for an "early in career" sales professional - whether you're transitioning to a new career or if you're just starting your first professional endeavor. This role will give you great training and exposure to sales in a cloud SaaS company.
- Investigate a prospective clients current environment through being inquisitive and asking exploratory questions via phone
- Drive adoption of our solution with trading partners and upsell by promoting a suite of services via our community programs
- Uphold the integrity of our Retail community programs as a consultant to the Supplier community by communicating timelines and requirements (via phone and email), tailored to our retail partners
- Collaborate cross-functionally with account teams to maximize upsell to Suppliers (small – enterprise level businesses)
- Work through any objections prospective clients may have, and effectively communicate their message to the Retailer
- Maintain customer satisfaction throughout the process: this includes responding in a timely manner and working effectively with your SPS account team
What Experience and skills do I need?
- Bachelor’s degree OR a combination of some post-secondary education PLUS 2 years of work experience
- 1+ years of experience selling (outside sales, inside sales, retail sales, telemarketing) preferred
- Excellent communication and customer service skills with demonstrated ability to work effectively in a team environment
- Process focused with a close attention to detail
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We are currently looking for an Associate Customer Support Analyston our Fulfillment Support team. As an analyst you’ll engage with customers via multiple supports channels including, phone, email, chat and on-line forum. The analyst is responsible for providing great customer service
Does this sound like you?
- You are obsessed with customers. Both internally and externally you put the needs of the customer first and work diligently to help them achieve success
- Speed matters in the work you do, but so does quality. You come in to work everyday ready to get after it and put your best foot forward
- Collaboration and teamwork are how you work. You know how to use those around you as a resource to ensure you succeed together
Why you should join SPS?
- You'll join a team that is designed to grow your career - and the possibilities are numerous. If you like to learn and have a natural curiosity, then this is a great place for you to dig in and indulge yourself!
- You'll learn from the best in the business- we have a fantastic training team and we'll make sure that you're fully equipped and supported to do the best job you can.
- We believe that we will continue to see the same great continued success - building on 74 consecutive quarters of growth!
The Day-to-Day:
- Answers, evaluates and prioritize requests from customers having questions or experiencing problems with SPS Web-based services and Electronic Data Interchange
- Log and track customer interaction using Salesforce, problem solving database
- Introduces customers to new SPS products and services
- Facilitates problem recognition, research isolation, resolution, and follow up for customer problems; referring and escalating the most complex problems to appropriate staff departments as necessary
What experience and skills do I need?
- Bachelor’s degree or equivalent education and experience
- Ability/aptitude to understand and work effectively with technical data and processes
- Strong interpersonal skills and oral/written communication skills
- Strong analytical and problem solving skills
- Excellent customer interaction skills/ability and demonstrated ability to work effectively in a team environment
- Prior customer service experience or technical/help desk experience a plus
- Demonstrated computer knowledge (Internet and Microsoft Office-Word, Excel and Outlook)
- Proven organizational skills with ability to effectively manage multiple projects
- Ability to work off-peak hours which includes some evening and weekend shift work
- Ability to work limited on-call shifts
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Are you searching for a new and exciting position, where you will work cross functionally in a growing and collaborative organization? If so, then you’re in the right place! We are looking for an Associate Consultant on our Web Implementation team, who is eager to learn our business and help to ensure customer satisfaction. You will do this by, communicating by phone, email, and chat forum with our SPS customers and their trading partners
Does this sound like you?
- You are a communicator - customer interaction and ability to work effectively in a team environment is a strength of yours.
- You are a problem solver - analyzing data and troubleshooting excite you!
- You lead the way when it comes to customer satisfaction- always looking for ways to exceed expectations.
Why join SPS?
- You’ll work alongside talented and enthusiastic professionals who embrace the world of technology.
- Become a part of the largest retail driven and Omni channel focused community that has gained the trust of over 70,000 customers globally.
- We are continuing to grow as the leader in the supply chain industry, along with helping our employees with career progression.
The Day-to-Day
- Lead day-to-day project tasks for implementing e-commerce solutions from assignment of project through implementation
- Guide the SPS customer through the implementation process according to their trading partner's business EDI requirements.
- Perform the internal setup, completing testing and supporting the customer on business and technical questions.
- Coach customers on product features and how to fulfill trading partner document requirements through non-integrated products, while act as the primary point of contact for our customers during the on-boarding process.
What experience and skills do I need?
- Bachelor’s degree or equivalent education and experience
- Ability/aptitude to understand and work effectively with technical data and processes
- Prior customer facing work experience or technical/help desk experience a plus
- Demonstrated computer knowledge (Internet and Microsoft Office -Word, Excel and Outlook)
- Proven organizational skills and ability to manage multiple projects concurrently
- General understanding or prior experience with e-commerce concepts or Web based EDI services a plus
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Are you an early-in-career or entry-level sales professional looking to begin your career with a leading Minneapolis technology company? Let’s have a conversation about how we train and grow our talent into successful, quota carrying representative within SPS Commerce.
In this hands-on role, you will learn from the ground up how to successfully prospect, apply the sales skills you learn, and ultimately grow your earnings potential as you transition into a territory of your own. The duration of this role is dependent on your ability to uncover opportunities for business development across your managers region, meeting call quotas, and general understanding of our company and growing industry.
Does this sound like you?
- Inquisitive: Demonstrated curiosity and a desire to obtain a deeper understanding of one’s customer and their business.
- Entrepreneurial Orientation: A tendency to seek out and seize profitable business. The ability to capture trends and escalate as appropriate.
- Personal Characteristics: Integrity, flexibility, self-motivation and drive, creative, responsible, reliable, confident, and resilient. Has faith in one’s own ideas and ability to be successful.
- Results Orientation: Focuses on the desired end result and manages activities accordingly with goals in mind.
- Customer Orientation: Demonstrated concern for satisfying one’s customer through listening and fully understanding what solutions can enhance the customer’s experience.
Why Join SPS?
- Do you want to work alongside talented and enthusiastic individuals who embrace the world of technology? Would you like to be a part of an extremely energetic and determined sales organization?
- When you work at SPS you’ll be a part of the largest retail driven and Omnichannel focused community that has gained the trust of over 70,000 customers globally.
- Winning is a tradition and leading is an obligation here at SPS. We have 74 quarters of consecutive growth tallied up and we continue to disrupt the status quo by changing the way consumers and retailers interact
The Day-to-Day
- Proactively call into prospective customers to learn about, understand, and ultimately uncover sales opportunities
- Partner with Account Executives to learn and understand the full sales cycle process while assisting them in territory management
- Provide superior customer service by offering accurate product information and timely follow-up in a friendly, professional manner
- Utilize a consultative sales approach by asking appropriate questions seeking to understand the prospective customers’ business
- Utilize Salesforce to accurately track progress and share updates
- Perform other duties and projects, as assigned
What experience and skills do I need?
- Bachelor’s degree OR a combination of some post-secondary education PLUS 3 years of work experience
- 1+ years of experience in Sales (outside sales, inside sales, retail sales, telemarketing) preferred
- Proven aptitude for sales (bias toward action, engaging, resilient, listener, curious, grit, gumption)
- Proven results and strong desire to meet and exceed goals
- Excellent customer service skills and demonstrated ability to work effectively in a team environment
- Dynamic interpersonal skills and oral/written communication skills
- Strong organizational and prioritization skills to meet customer and business needs
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SPS Commerce is seeking a Strategic Account Executive (SAE) to act as a driver with Mid-Market Supplier accounts. As an SAE you will seek to establish new accounts via both lead qualification and prospecting, work to develop and upsell an ongoing account base and collaborate with peers to maximize the opportunity.
Does this sound like you?
- You are a resilient self-starter who can successfully search out new business while qualifying future opportunities.
- You Get After It when making a sale with your strong selling achievements and negotiation skills while being proactive in how you manage you customers.
- You are Obsessed with Customers and demonstrate a concern for satisfying the customer through listening to their needs and fully understanding what solutions can enhance their experience.
- Succeeding Together is something you value in an organization. You understand that when you win, your team wins and you continuously work to create an environment of collaboration amongst your colleagues.
Why SPS?
- We are passionate about helping our customers identify and implement the best solution for their organization which has helped us gain the trust of over 70,000 customers globally.
- We can boast 75 quarters of consecutive growth which leads to continuous investment in our people, process, and technology.
- We are leading the way as the largest cloud based company HQ’d in Minnesota and we are using this lead to transform an industry.
The Day-to-Day
After learning the basics of our business, the Strategic Account Executive will sell SPS products and services to new and existing customers. Responsibilities will include but will not be limited to:
- Creatively prospect for new clients through networking, email campaigns, and other strategies you determine reach clients most effectively so you can offer SPS Commerce solutions to help the customer solve key business challenges.
- Build relationships and generate future business using a consultative approach that provides customers with a clear ROI and an understanding of the SPS Commerce platform via the telephone, email, and customer meetings.
- Negotiate pricing and contractual terms to close sales and meet monthly, quarterly and annual targets.
- Continue to nurture clients as their business needs change, upselling current accounts while ensuring all new vendors onboarded by a retailer are sent our way.
- Cross-team collaboration with technical and implementation resources to ensure all pre-sale questions and concerns are addressed while partnering with Customer Success post-sale to ensure maximum adoption is achieved.
- As a representative of SPS Commerce customers, present solutions to ensure full compliance with customer’s supply chain requirements.
Key Skills and Experiences Needed
- Bachelor’s degree AND 5 years of relevant work experience with 3+ years quota-carrying sales experience OR some post-secondary education AND 9 years of relevant work experience.
- Demonstrated experience managing sales cycles from prospecting to close, building a pipeline, patiently overcoming objections, using tools and resources to demonstrate ROI, effectively forecasting, and persisting through short and long sales cycles.
- Proven experience generating leads from your own prospecting efforts, leveraging your contacts and existing accounts and partners.
- Clear, concise, and confident communicator (verbal, non-verbal, written), including effectively altering vocal tone/inflection, listening, and writing relevant and engaging content.
- Ability to translate and clearly communicate business issues and technical information to individuals with varied levels of expertise.
- Excellent skills with cross-functional teamwork (e.g., product management, support, sales leadership, and senior management).
- Proven aptitude for sales: bias toward action, engaging, resilient, listener, curious, grit, gumption.
- Demonstrative behaviors around integrity, relationship building, and leadership expectations.
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Are you in search of a fast-paced work environment, where you will grow your business with a constant mix of new and expanding clients? Are you a visionary, looking for an innovative and exciting sales role, then you’re in the right place! As an Account Executive on our Analytics Team, you will continuously seek out net new business logos. You will dive deep with clients in our mid-market space (<$150 million in revenue) to understand their business challenges and determine if the SPS Commerce solution will help drive their business forward.
Does this sound like you?
- You are a self- motivator, a true sales hunter and not afraid to pick up the phone to seek out new opportunities.
- You are naturally curious, which is important when uncovering new territories for Analytics.
- You exemplify concern for your customers through listening and fully understanding what solutions can enhance their experience.
Why Join SPS?
- We have proven that we know what it takes to not only be successful, but to be an industry leader. We can boast over 75 years of consecutive quarter over quarter growth. That growth translates to continuous investment in our people, process and technology.
- Our tech teams are built from the ground up by tech enthusiasts; from leadership to individual contributor, our team members often have side projects and/or are highly involved in the local tech community.
- We're not afraid to take risks and break the status quo - we must continuously adapt, and are expected to lead, in an industry that is going through huge transformation and disruption.
The Day-to-Day
- Plan, develop, and manage a defined sales territory, which consists of identification, developing, and closing new business opportunities. Territory Plan will consist of outbound prospecting efforts against defined and undefined calling lists, managing inbound leads and Account Management.
- Drive a value-based sales process from identifying the relevant contact and decision maker within an account, understanding their needs, proposing a solution, and closing the deal such that you meet/exceed quota.
- Effectively manage your pipeline, utilizing salesforce.com to document and track accounts, activity and provide accurate monthly and quarterly forecasts.
- Partner with an account team to understand existing SPS relationships and get warm introductions to the correct contacts, understanding their buying process and historically the flow of the sales cycle.
- Deliver a high-quality overview, professional proposals and demonstrate SPS services as you respond to standard questions regarding the company and services via SPS selling standards.
- Manage 20-30 outbound calls per day to prospective customers, creating and implementing calling campaigns that target and close customers.
- Maintain customer satisfaction throughout the sales process: this includes responding to requests in a timely manner, finalizing contracts (including negotiating business terms), scheduling training, and working effectively with the customer support team.
What experience and skills do I need?
- Bachelor’s degree or combination of equivalent education and experience.
- 2+ years of sales experience with 1 year in a commission-based hunter sales role preferred.
- Excellent communication, interpersonal and customer engagement/support skills.
- Ability to translate and clearly communicate (both oral and written) business issues and technical information to individuals with varied levels of expertise.
- Leadership skills reflective of an entrepreneurial and innovative thought process.
- 10-15% Travel
For more information, click here to learn about the Analytics solution at SPS Commerce: https://www.youtube.com/watch?v=rSWabVKfurQ
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Come forge your path at SPS Commerce! As a Consultant for our analytics product you’ll be part of a customer implementation team that is implementing and configuring our enterprise level reporting solutions that organize and present data in easy to understand dashboards and reports. This information helps our customers better manage their retail relationships to maximizes sales, minimize inventory and act when needed. Our team is wildly passionate about providing these solutions to these complex business problems.
Does this sound like you?
- You are obsessed with the customers you serve. Your passion around understanding your customers’ needs and helping them achieve success pairs well with your collaboration skills. You can work independently or with a team, but no matter what you are always striving for results that matter
- Growth fuels constant change, but that doesn’t stop you! You have strong analytical, problem-solving, and troubleshooting skills that drives you to create new opportunities for yourself and those you serve
- Speed and quality matter in the work you do, and you don’t sacrifice one for the other. Your open communication methods allow you to drive results for your customers everyday
Why SPS?
- Winning is our tradition! As the industry leader in cloud-based supply chain management solutions, we provide proven tools and comprehensive analytics to over 75,000 customers globally
- We have tallied up 75 quarters of consecutive growth, but we aren’t stopping there! We are blazing the trail for what is next for our products and customers through disrupting the market by bringing cutting edge technology to the forefront
- We care. Our people, our customers, our community, and more – we encourage volunteerism and philanthropy among our employees through Charity Auctions, social events, monetary matches and more!
- Our employees are encouraged to create their own opportunities. SPS is a culture centered around curiosity and initiative with dynamic, purposeful changes allowing us to reinvent ourselves as we grow
Day-to-Day
- Work with high-profile analytics customers with recognizable global brands.
- Work across our full technology stack including SQL Server and other database technologies on the back end and our world class BI tool, MicroStrategy, on the front end.
- Work individually within a team of highly motivated and skilled implementation specialists.
- Complete product implementations and confirm connectivity with successful data flow.
- Provide guidance and leadership to other members of the team.
- Use Jira and Confluence to manage work items and collaborate
- Verify all associated products and services are configured for each client/retail relationship.
- Collaborate with stakeholders across multiple teams.
What skills and experience do I need?
- College degree or equivalent combination of education and experience.
- Demonstrated experience with SQL database systems and queries.
- Familiarity with reporting and business intelligence concepts and practices
- General understanding of EDI transactions, Ecommerce and Supply Chain principles.
- Experience working with various data formats.
- Experience with MicroStrategy, Tableau or PowerBI preferred.
- Excellent organizational skills and ability to manage multiple projects concurrently.
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As we continue our obligation to lead, we are looking for someone to join our team and help us grow the gap even further between us and our competitors! SPS Commerce is hiring for a Logistics Account Executive (LAE) - a sales role in the high-growth business development department at SPS Commerce. The Logistics Account Executive sells our solutions to the North American supply chain logistics marketplace, with a primary focus on 3PLs (Third Party Logistics), Carriers, Transportation Companies, and other logistics service providers. This is a fast-growing business at SPS Commerce and a key to our continuous growth. This position requires forward-thinking, innovative sales professionals who are skilled at discovery and solution selling.
Does this sound like you?
- You don’t need a manual to get the job done. Your out of the box thinking style allows you to get after the work you do with a sense or urgency and quality and you don’t sacrifice one for the other
- You have experience working within a logistics or 3PL environment
- You understand selling SaaS and can convey the significance to your customer
- You have an unquenchable curiosity and you often find yourself actively looking to learn MORE. This plays well with your technical savvy and rapid learning agility
- You consider yourself a hunter - someone who can dive in and do full life-cycle sales - from prospect to close
- You have a never-ending reserve of drive and initiative that comes from within - you like winning!
Why SPS?
- We are a highly collaborative and team-oriented organization. This role is a part of a tight knit team that provides business insights to the suppliers and allows them to see how their products are performing.
- Winning is our tradition! As the industry leader in cloud-based supply chain management solutions, we provide proven tools and comprehensive analytics to over 75,000 customers globally
- We have tallied up 75 quarters of consecutive growth, but we aren’t stopping there! We are blazing the trail for what is next for our products and customers through disrupting the market by bringing cutting edge technology to the forefront
- We care. Our people, our customers, our community, and more – we encourage volunteerism and philanthropy among our employees through Charity Auctions, social events, monetary matches and more!
- Our employees are encouraged to create their own opportunities. SPS is a culture centered around curiosity and initiative with dynamic, purposeful changes allowing us to reinvent ourselves as we grow
The Day-to-Day
- Managing a defined sales territory, which consists of identifying, developing and closing new business opportunities.
- Effectively execute your pipeline, using Salesforce.com to document and track account activity.
- Drive a value-based sales process from identifying the relevant contact and decision maker within an account, understanding their needs, proposing a solution, and closing the deal such that you meet/exceed quota.
- Collaborating with an account team to understand existing SPS relationships to get warm introductions to the appropriate contacts.
- Working to maintain customer satisfaction- responding to customers in a timely matter and making sure the customer has proper training scheduled with support teams.
What skills and experience do I need?
- Bachelor’s degree preferred
- 2+ years of sales experience preferred, minimum of 1 year in a commission-based hunter sales role. Strong preference to have experience working with a 3PL company and/or selling SaaS
- Leadership skills reflective of an entrepreneurial and innovative thought process
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This role entails up to 20% travel, primarily domestic.
As we continue our obligation to lead, we are looking for someone to join our team and help us grow the gap even further between us and our competitors! Are you a master customer relationship manager with extensive experience nurturing relationships with customers, and a get after it attitude? Interested in engaging with C-level executives, diving deep into their business, and maximizing customer value on the macro level? If you are driven to be the best at what you do and thrive in a challenging, dynamic and collaborative culture, we want to hear from you! As a Customer Success Manager II you will be responsible for engagement, on-going success and partnership with high value SPS Customers at scale.
Does this sound like you?
- Your entrepreneurial outlook and ability to influence future direction of the company through use of trend analysis and hands on experience sets you apart from your peers
- Initiative is in your blood. You have a demonstrated success analyzing complex situations, defining key-objectives, and developing strategies and action plans. You don’t stop until the job is done
- Teamwork and collaboration helps to drive the process of resolving issues using forward-thinking, out of the box solutions – and you are always looking for an opportunity to succeed together
- You are customer focused, with the ability to forge strong working relationships with your customers- completely passionate about understanding your customer’s business, aligning the value of solutions to their goals and challenges and coaching them to business success
- Fast-paced, demanding work environments are where you thrive. You can work with minimal supervision while taking initiative and setting priorities for yourself daily
Why SPS?
- We are a highly collaborative and team-oriented organization. This role is a part of a tight knit team that provides business insights to the suppliers and allows them to see how their products are performing.
- Winning is our tradition! As the industry leader in cloud-based supply chain management solutions, we provide proven tools and comprehensive analytics to over 75,000 customers globally
- We have tallied up 75 quarters of consecutive growth, but we aren’t stopping there! We are blazing the trail for what is next for our products and customers through disrupting the market by bringing cutting edge technology to the forefront
- We care. Our people, our customers, our community, and more – we encourage volunteerism and philanthropy among our employees through Charity Auctions, social events, monetary matches and more!
- Our employees are encouraged to create their own opportunities. SPS is a culture centered around curiosity and initiative with dynamic, purposeful changes allowing us to reinvent ourselves as we grow
The Day-to Day
- Ensuring an outstanding customer experience throughout the customer lifecycle to a broad range of customers
- Leverage a “white glove at scale” approach, leveraging learnings from our focused accounts, to drive value at scale to our analytics customer base.
- Provide coaching and deliver best practices to drive adoption and value from the product
- Build value-based relationships with customers and serve as the customer's advocate by becoming a trusted adviser
- Develop success plans for customers outlining critical success factors, metrics for success, potential issues, and provide recommendations
- Clearly articulate value proposition and understand the customer's strategic goals
- Able to work closely with other departments driving decisions with input from others while focusing on the customers goals and ultimate value realization.
- Drive ongoing relationship with customer and responsibility for the overall relationship of the customer with SPS
What experience and skills do I need?
- A minimum of 3 years of experience in account management, customer success management or marketing
- Bachelor’s degree, or equivalent combination of education and experience
- Must be able to travel up to 20%
- Experience in Retail - preferred
- Experience in Business Analytics - preferred
- Ability to interface with and aligning at an Executive level
- Excellent organizational skills and written/oral communication skills, initiative, vision, and enthusiasm
- Issue resolution / conflict management
- Demonstrated success analyzing complex situations, defining key objectives, and developing strategies and action plans
- Proven ability to engage and interact with internal teams to drive the process of resolving issues using forward-thinking, out of the box solutions
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As we continue to grow the gap between us and our competitors, the opportunities within SPS continue to grow as well! The Cloud Operations team at SPS Commerce is responsible for helping #TeamSPS fully realize the maximum benefits, security, and safety of leveraging and investing in cloud providers. Working within a fast-paced and collaborative environment the Sr. Cloud Engineer will partner with development teams and other technologies to provide agile, cost effective, & secure cloud strategies & environments through automation, tooling, policy, and governance.
Does this sound like you?
- You have an aptitude for initiative. At SPS, we are all about getting after the work we do, but we do not sacrifice speed for quality, and you do the same
- A desire to learn and grow, a willingness to learn from experts and in return be a mentor to others on the team is engrained in you. Your thirst for growth and desire to know more leads to a united team and allows you to help others grow as you do
- You have a strong desire to solve operations challenges with software solutions and contribute your own expertise and discoveries to the bigger picture. We have an obligation to lead as a trailblazer in our industry, and you feel the same way about your role
Why join SPS?
- We are a highly collaborative and team-oriented organization. This role is a part of a tight knit team that provides business insights to the suppliers and allows them to see how their products are performing.
- Winning is our tradition! As the industry leader in cloud-based supply chain management solutions, we provide proven tools and comprehensive analytics to over 75,000 customers globally
- We have tallied up 75 quarters of consecutive growth, but we aren’t stopping there! We are blazing the trail for what is next for our products and customers through disrupting the market by bringing cutting edge technology to the forefront
- We care. Our people, our customers, our community, and more – we encourage volunteerism and philanthropy among our employees through Charity Auctions, social events, monetary matches and more!
- Our employees are encouraged to create their own opportunities. SPS is a culture centered around curiosity and initiative with dynamic, purposeful changes allowing us to reinvent ourselves as we grow
The Day-to-Day
- Engineer and maintain highly available, secure, and cost-effective tools for managing and provisioning cloud accounts and users
- Function as a Senior member on a high performing team through mentoring, coaching and guidance
- Consistently looking for ways to improve Cloud operating costs
- Design, develop and operate cloud networking strategies and security solutions
- Partner close with the security team to ensure vulnerabilities are identified and remediated
- Collaborate with technology teams to help maximize use of cloud offered managed services
- Keep current on relevant technologies and practices and collaborate with SPS Technology teams to adopt and upgrade services when appropriate
- Engineer effective ways to cope with failures that may occur
- Ensure resiliency and high availability for our customers and participate in an On-Call rotation to support the availability demands of SPS services
- Consistently demonstrate superior problem solving and collaboration skills
- Collaborate with various technology teams to ensure the designs of new systems will have a high rate of reliability and dependability
What skills and experience do I need?
- 3-6 years experience with AWS, Azure or other cloud platforms
- Experience with cloud orchestration, such as Terraform or AWS Cloud Formation
- 1-2 years’ experience in managing cloud costs through Reservations, Spot and/or Savings Plans
- Experience with geographically distributed cloud architectures
- Experience with Docker, Python, IAM solutions
- Experience with Linux/Unix administration experience, specifically Ubuntu, CentOS, or Redhat – in a cloud environment
- Understanding of networking fundamentals, including: VPCs / VNets, Subnets, NAT, ACLs, Gateways, Interfaces, etc.
- Experience with Agile, Scaled Agile and iterative delivery
- Ability to balance multiple projects and tasks concurrently in a fast-paced environment
- Demonstrate proficiency in methodical troubleshooting to provide resolution to incidents
- Adherence to the highest quality standards and a desire for continual improvement.
- Ability to think strategically
- Strong documentation and diagraming skills
- Ability to communicate complex processes and designs verbally
- Experience with web application security principles
- Bachelor's degree, or greater, in IT/Computer Systems or equivalent years of experience
- AWS / Azure Certifications are a bonus
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SPS Commerce is leading the way in our industry and we are looking for someone to match our obligation to lead as we bring cutting edge technology to market! Are you a Network Engineer that enjoys interacting with internal and external customers? Do you enjoy monitoring, and maintaining the company’s network and communications infrastructure? Join SPS Commerce as a Senior Network Engineer. You will be responsible for the architecture, configuration, deployment, monitoring, and ongoing operations of SPS Commerce networks.
Does This Sound Like You?
- You enjoy working independently and are self-motivated to troubleshoot issues. You hold yourself accountable for the results you produce which leads you to not stop until results have been achieved
- The ability to balance multiple projects and tasks concurrently in a fast-paced environment is in your wheelhouse. You thrive in an environment where “get after it” is the mantra, but you do not sacrifice quality for speed
- A collaborative environment solving problems with your team and supporting other SPS employees is where you thrive. We succeed together at here and collaboration and teamwork are at the heart of it all
Why join SPS?
- We are a highly collaborative and team-oriented organization. This role is a part of a tight knit team that provides business insights to the suppliers and allows them to see how their products are performing.
- Winning is our tradition! As the industry leader in cloud-based supply chain management solutions, we provide proven tools and comprehensive analytics to over 75,000 customers globally
- We have tallied up 76 quarters of consecutive growth, but we aren’t stopping there! We are blazing the trail for what is next for our products and customers through disrupting the market by bringing cutting edge technology to the forefront
- We care. Our people, our customers, our community, and more – we encourage volunteerism and philanthropy among our employees through Charity Auctions, social events, monetary matches and more!
- Our employees are encouraged to create their own opportunities. SPS is a culture centered around curiosity and initiative with dynamic, purposeful changes allowing us to reinvent ourselves as we grow
The Day-to-Day
- Vigilant administration of network security both internal and external.
- Administer network systems as assigned to provide appropriate documentation, cross-training, capacity management, and recommendations for future state.
- Take initiative where necessary to help ensure high quality and service to our internal customers.
- Performing additional project work as assigned.
What skills and experience do I need?
- Bachelor’s degree in IT/Computer Systems or comparable work experience.
- Minimum of 7 years’ experience in network administration or engineering preferred.
- Extensive understanding and experience in switching and routing required.
- In depth understanding of TCP/IP protocols including HTTP, HTTPS, SSL, SMTP, FTP, NTP, DHCP, SNMP, ICMP, and ARP.
- In depth understanding of routing protocols (BGP, OSPF & EIGRP).
- Experience with communication and collaboration solutions (Cisco, 8x8 and Zoom preferred).
- Experience with Firewalls (Cisco & Fortigate preferred).
- Experience with Cloud Computing (AWS VPC networking preferred).
- Experience with SDWAN solutions preferred (Viptela).
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As we continue to lead the pack in our industry, we are looking to build on to our winning team! SPS Commerce is looking for a Strategic Account Executive on our Retail Sales team. First and foremost, you’ll be a hunter of net new business among Enterprise Retail accounts (> $200 million in annual revenue). In addition, the SAE will work to upsell and cross sell accounts in their assigned territory.
Does this sound like you?
- Heavy hitters, decision makers, executives – no matter what you call them, you are at ease in your conversations. You can take the lead and steer new customers and well as existing customers towards solutions and success
- Collaboration is at the heart of the work you do. Your team is your lifeline and your collaboration to ensure a solution is being executed is critical to program execution. These processes go hand-in-hand
- Your business acumen drives your obsession with customers. You are a trusted advisor and problem solver. Other competitors sell fulfilment technology, but you sell customers on why SPS is the technology that drives results that matter.
Why join SPS?
- We are a highly collaborative and team-oriented organization. This role is a part of a tight knit team that provides business insights to the suppliers and allows them to see how their products are performing.
- Winning is our tradition! As the industry leader in cloud-based supply chain management solutions, we provide proven tools and comprehensive analytics to over 75,000 customers globally
- We have tallied up 75 quarters of consecutive growth, but we aren’t stopping there! We are blazing the trail for what is next for our products and customers through disrupting the market by bringing cutting edge technology to the forefront
- We care. Our people, our customers, our community, and more – we encourage volunteerism and philanthropy among our employees through Charity Auctions, social events, monetary matches and more!
- Our employees are encouraged to create their own opportunities. SPS is a culture centered around curiosity and initiative with dynamic, purposeful changes allowing us to reinvent ourselves as we grow
As a Strategic Account Executive on our Retail team you’ll:
- Identify potential opportunities through outbound prospecting including use of Sales Navigator
- Creatively prospect for new clients through email campaigns, networking, cold calling, and other strategies you determine can reach client most effectively so you can offer SPS Commerce solutions to help the customer improve their business.
- Engage in all qualified leads/opportunities assigned from Channel, Logistics, Analytics, Marketing, Community, and Lead Generation teams within set SLAs
- Cross sell and upsell existing subscribers
- Collaborate with Sales Engineers, Account Team and other areas in the business to maximize and retain ARR
- Nurture prospects and current customers as part of an account team to best position SPS for incremental recurring revenue
- Pipeline: Maintain a rolling 90-day pipeline to meet or exceed ARR quota
What experience and skills are needed for this role?
- Bachelor’s Degree or equivalent education and relevant experience.
- 3+ years of relevant, quota-carrying sales experience with five+ years overall experience.
- Candidates who have demonstrated multi-year tenure in a single organization with 3+ years of repeated success exceeding quota is preferred.
- Demonstrated experience managing sales cycles from prospecting to close, building a pipeline, patiently overcoming objections, using tools and resources to demonstrate ROI, effectively forecasting, and persisting through short and long sales cycles.
- Proven experience generating leads from your own prospecting efforts, leveraging your contacts and existing accounts and partners.
- Strong customer orientation with a demonstrated ability to identify customer challenges and articulate a value-added solution to meet their needs.
- Excellent communication and cross-functional teamwork skills (product management, support, sales and senior management).
- Strong verbal, written & presentation communication skills, with ability to translate technical & customer information into products requirements for different level audiences.
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SPS Commerce is leading the way in our industry, and we are looking for someone that can help advance this gap! Are you looking for a role at a fast-paced growing technology company? We are looking for an Agile Project Coordinator who will work closely with our Technology Architecture team. You will be an Agile Scrum Mater on innovative project. You will be the one to plan, prioritize, direct, coordinate and align the efforts of the Technology and Product organizations to optimize the throughput of deliverables. The Program Manager will support the team in the definition and execution of the proprietary process methodology and tools that enable SPS Commerce to more effectively deliver business value.
Does this sound like you?
- You are experienced leading scum teams, standardizing reports, facilitating architecture meetings and can collaborate across the organization.
- You have excellent problem solving and critical thinking skills.
- You have Ability to communicate at all levels of leadership with clarity and precision both written and verbally.
- You have exemplary project management skills across multiple disciplines.
Why join SPS?
- We are a highly collaborative and team-oriented organization. This role is a part of a tight knit team that provides business insights to the suppliers and allows them to see how their products are performing.
- Winning is our tradition! As the industry leader in cloud-based supply chain management solutions, we provide proven tools and comprehensive analytics to over 75,000 customers globally
- We have tallied up 75 quarters of consecutive growth, but we aren’t stopping there! We are blazing the trail for what is next for our products and customers through disrupting the market by bringing cutting edge technology to the forefront
- We care. Our people, our customers, our community, and more – we encourage volunteerism and philanthropy among our employees through Charity Auctions, social events, monetary matches and more!
- Our employees are encouraged to create their own opportunities. SPS is a culture centered around curiosity and initiative with dynamic, purposeful changes allowing us to reinvent ourselves as we grow
The Day-to-Day
- Accountable party for defining, planning, orchestrating, and delivering a given strategic initiative(s)
- Ensures end results are of the highest caliber with a clearly articulated scope and quantifiable business benefit
- Directs large-scale, complex programs often involving multiple internal and external constituents and partners
- Serves as a subject matter expert regular briefing key stakeholders on different aspects of assigned initiatives
- Represents the program in various program and project governance and inter-department forums
- Establishes and facilitates meetings to review progress with key constituents
- Develops and maintains an overall integrated delivery plan to define, track, and report on project milestones
- Develops the project charter, integrated project plan, resource plan, contingency plan, and related project management artifacts
- Publishes periodic program status reports
- Proposes recommendations and adjustments as work evolves
What experience and skills do I need?
- Proven ability to quickly earn the trust of sponsors and key stakeholders; mobilize and motivate teams; set direction and approach; resolve conflict; deliver tough messages with grace; execute with limited information and ambiguity
- Ability to efficiently navigate and influence an agile organization
- Sound business and technical acumen
- Experience with stakeholder management, highly organized
- Focused and versatile team player that is comfortable under pressure
- Strong, energetic presentation skills
- Ability to remove barriers and enable teams to complete their objectives
- Demonstrated, applied experience establishing and delivering complex projects
- Extensive knowledge and expertise in the use of project management methodologies (agile, lean, traditional) and tools (JIRA, Agile Craft, Big Picture, Structure)
- 1-3 years of related experience with a Bachelor’s degree
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With a tradition of winning, our competitive spirit drives us to seek out the best talent to join our team and keep our tradition alive! SPS Commerce is looking to hire an Organizational Development Consultant to partner and consult with Human Resource Business Partners (HRBP) and business unit leaders to implement organization development tools, methods, and processes that guide teams through the people side of strategic initiatives and change. In this role, you will utilize your working knowledge of process consultation, systems thinking, individual and organizational assessment, employee engagement, facilitation, change management, team effectiveness and learning and development to act as an integrated part of our Learning and Organization Effectiveness team where development solutions enable the success and achievement of business objectives.
Does this sound like you?
- You are an agent for change. Your ability to understand the current state of things, while identifying how future state should look and creating a roadmap to achieve these results drives your thirst for growth within yourself and members of the organization you serve
- Relationship building is at the heart of everything you do. Impactful change is dependent upon the relationships you build and you are one that looks for the solution that allows everyone to succeed together
- Innovation and curiosity are driving forces behind the decisions you make, but nothing is done without looking at all sides of the story and figuring out the best way to drive for results.
- You consider yourself a life long learner. Through your team, community outside of work, or other ways you are always staying up to date on the latest OD changes and trends
- Employees come first in the work you do. You are building for a better tomorrow and understand the nuance of change. You figure out what the organization is ready for and how to push for more when the timing is right
Why SPS?
- We are a highly collaborative and team-oriented organization. This role is a part of a tight knit team that provides business insights to the suppliers and allows them to see how their products are performing.
- Winning is our tradition! As the industry leader in cloud-based supply chain management solutions, we provide proven tools and comprehensive analytics to over 75,000 customers globally
- We have tallied up 75 quarters of consecutive growth, but we aren’t stopping there! We are blazing the trail for what is next for our products and customers through disrupting the market by bringing cutting edge technology to the forefront
- We care. Our people, our customers, our community, and more – we encourage volunteerism and philanthropy among our employees through Charity Auctions, social events, monetary matches and more!
- Our employees are encouraged to create their own opportunities. SPS is a culture centered around curiosity and initiative with dynamic, purposeful changes allowing us to reinvent ourselves as we grow
The Day-to-Day
- Establish strong partnerships with HRBP and business unit leaders to identify opportunities for increased people effectiveness.
- Develop and deploy OD projects from opportunity identification and needs assessment through the development and implementation of practical solutions. This may include managing internal or external third parties/resources to deliver the work.
- Lead project teams and resources to ensure the effective delivery of programs and processes (Global Voices,
- As SME, apply organization design, process and change management methodologies to achieve breakthrough results.
- Directly manage or coach others to lead large scale and sensitive change management, post-merger integration, organizational design/re-design, and teambuilding/ team effectiveness projects.
- Serves as ongoing coach and advisor to the HRBPs and business leaders to scope and solve OD challenges.
- Partner with HR Leadership to enhance OD capability of HRBP and business leaders through the deployment of easy-to-apply frameworks/models, tools and training.
- Serve as facilitator for company-wide learning and development programs (Crucial Conversations, Insights, New Manager Onboarding, etc.).
- Project manage select enterprise-wide projects such as engagement survey or similar projects.
- Provide functional area expertise to identify, research, and resolve complex problems.
- Maintain a current knowledge of organization development trends and best practices to expand the quality of OD solutions.
What skills and experience do I need to be successful?
- Bachelor’s degree in related field.
- Experience using OD tools and models in a practical, non-technical way that solve business problems.
- Sound understanding and demonstrated application of Organization Design, Change Management and Team Effectiveness practices and tools.
- Ability to build a strong business case and communication with all key stakeholders to build urgency and engagement.
- Demonstrated business acumen and knowledge of human resources management trends and practices.
- Strong project management, coaching and consulting skills.
- Demonstrated competency in group facilitation, coaching, team building, conflict management and problem solving.
- Proficient Microsoft skills.
- Preferred but not required –
- Masters degree in Organization Development/Behavior, Organizational Psychology, or Human Resource Development.
- Certification in Crucial Conversations, Insights Discovery, EQ-I or other development solutions.
- Experience working in a technology organization and a high growth environment.
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SPS Commerce is a leading supply chain management company that provides state of the art cloud based solutions. Our implementation experts are responsible for deploying SPS’s solutions and ensuring that all parties’ systems and data are ready to begin communicating.
We are currently looking for an ImplementationConsultant who is Obsessed with Customers and has a Get After it attitude to join our Integrated Fulfillment Implementation team.
Does this sound like you?
- Do you enjoy collaborating with stakeholders across multiple internal and external teams to support strategic ERP (Enterprise Resource Planning) integrations?
- Do you enjoy communicating and working directly with external facing customers and their trading partners?
- Do you have strong analytical, problem solving and troubleshooting skills?
Why work at SPS?
- We’re a growing technology product company (not to mention the largest cloud company HQ’d in Minnesota).
- You’ll be joining a top-notch Integrated Implementation team that is valued within our company.
- We continually strive to deliver a workplace where people feel valued and challenged to excel. Our high-energy environment provides employees with perks big and small, from company-wide events and department outings to endless coffee and a business casual dress code.
Day-to-Day
- Manage day-to-day project tasks for integrating e-commerce solutions from close of sale through hand-off to the Customer Operations team.
- Create customer-specific business rules to meet customer and trading partner system and/or business requirements
- Define and execute test plans to successfully integrate trading partners
- Verify that maps and business rules function correctly prior to production install
- Configure production installation and confirm connectivity with successful data flow
- Monitor data flow and analyze, resolve or direct any required technical bug fixes
Required Experience/ Skills
- College degree or equivalent combination of education and experience
- 2-5 years of business experience
- Demonstrated ability to apply, test, and re-configure data rules to produce desired result
- 2-5 years’ software consulting or software implementation experience (highly preferred)
- Familiarity with XML preferred
- Experience with text editing and data mapping tools preferred
- General understanding of the concept of e-commerce and electronic data interchange (EDI) preferred